Enabling Maximo 7.5 Help Files

Technote (FAQ)

Question

Can Maximo 7.5 be configured to enable help files?

Answer

To enable Maximo 7.5 to use the Maximo help files, follow the below steps:1) Navigate to <MAXIMO_ROOT>\deployment\default folder. Ensure the ‘maximoiehs.ear’ has been built.2) Ensure the ‘maximoiehs.ear’ has been deployed within the Application Server console.3) Log into Maximo – Go To – System Configuration – Platform Configuration – System Properties – within ‘Global Properties’ filter for ‘help’:

Ensure ‘mxe.help.host’ property and ‘mxe.help.port’ is configured properly to match the environments configuration. In the below example, ‘mxe.help.host’ is configured to use ‘servername’ and ‘mxe.help.port’ on port ‘9080’:

Ensure any changed property has been ‘Live Refresh’ to implement the changes.

2) Within the top right corner of the Maximo screen, click on ‘Help’ – ‘Maximo Asset Management Help’ – a new tab/window will appear with the ‘Help’ content:

After clicking on ‘Maximo Asset Management Help’: