Empowered Women Empower Others - AvonNow · 2 IN THIS BOOK: Getting Started 5 2 Ways to Earn & 2 Ways to Sell 6–9 Sell What You Love 11 Skin Care Selling Opportunity 13–15 Avon

Empowered Women Empower Others

YOUR JOURNEY BEGINS HERE!

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IN THIS BOOK:

Getting Started 5

2 Ways to Earn & 2 Ways to Sell 6–9

Sell What You Love 11

Skin Care Selling Opportunity 13–15

Avon Social Media Center 16

Earning Through Team Sales 17–18

Rewards & Recognition 19

Steps to Success 20–21

My Action Plan Worksheet 22–26

1st Order Call Training Contact 27

2nd Order Call Training Contact 31

Beauty isthe journey,empowerment

is thedestination.

Beauty for a Purpose

set goals and GET SET FOR SUCCESS!

Think about what you want, expect and look forward to as an Avon Representative.

I would buy

I would pay off

I would save for

tell us about yourself

What do you love to do in your free time?

What motivates you and excites you?

What interested you in learning more about Avon?

What do you plan to do with your earnings from your Avon business?

What special qualities do you feel would make you succeed?

How would you benefit from being an Avon Representative?

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be a part of the Avon community

PARTNER WITH AVON—a global brand that’s all about beauty, fashion and passion— and see the rewards.

ICONIC. INNOVATIVE. UNIQUE.Avon is dedicated to empowering women everywhere. Learn more about the power of its commitment and its promise to give back through the Avon Foundation for Women.

Go to: avonfoundation.org

SELL AND SUCCEEDBe empowered. Be a part of the Avon Community. Get to know others just like you who have changed their lives with Avon. See their Beautiful Stories at: avon.com/successtips

With Avon, the rewards are unlimited: Grow your Customer base and earn from your personal sales; grow your team and earn from your team sales.

Let’s start your Avon pathway to success now...

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GETTING STARTEDAvon has specially designed kits to help you deliver big sales from the time you start your Beautiful Story with Avon.

MAKE THE MOST OF YOUR STARTER KITS:

get started

Basic Starter Kit

Now that you’ve signed up to sell Avon and received an introduction to your Avon business, get off to a good start with this kit. It provides the basic tools to get you started, such as brochures, a full-size product, samples and much more.

Smart Value Kit

INCREASE YOUR POTENTIAL SALES AND EARNINGS QUICKER:The Smart Value Kit and Elite Kit are key tools to help boost your business from the start.*

Not sure which kits to choose? For full details, pricing and availability on each kit, go to: avon.com/kits

Elite Kit

Designed to help deliver even better sales, right from your first order. This kit includes a wide assortment of products that you can experience to become a beauty expert. We encourage you to show and demonstrate the products and share samples to engage potential Customers.

Experience your best success with the must-have multifunctional Avon-branded tote and a wide assortment of full-size products and samples. You’ll be ready to take your business to the next level!

* If you chose not to purchase during the time of your Appointment, they will also be available to you in your first 5 orders!

one amazing opportunity

TWO WAYS TO EARN• Earn on personal sales and team sales

when you recruit others to sell Avon.

TWO WAYS TO SELL• Sell face-to-face and online via your Avon eStore.

one amazing

OPPORTUNITY

For more expert selling tips from successful Avon Representatives, go to: avon.com/successtips

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Start your Team

START YOUR TEAM AND ENJOY

LEADERSHIP REWARDS BEGINNING

WITH YOUR 1ST APPOINTMENT.

• EARN REWARDS AT EVERY LEVEL

• EARN ADDITIONAL STREAMS OF INCOME

YOUR EARNINGS GROW AS YOU SHARE

THE LOVE OF SELLING AND TEACH

OTHERS HOW TO SELL.

personal sales & team sales (2 ways to earn)

Your Earnings LevelDemos, samples, sales tools and brochures count toward your campaign total order and toward your credit limit. Based on your account and credit limit, you may be required to pay an additional deposit.

You will receive full earnings, as described in the chart at left, with the exception of fixed-earnings products, which are indicated by the v symbol in the brochure.

Earnings on products with this symbol are 25% for when you achieve Level 1 of Avon’s Rewards & Recognition Program and 20% for all other Representatives. You will also earn 20% (25% when you achieve Level 1 of Avon’s Rewards & Recognition Program) on all online orders that are shipped directly to your Customers.

GROW YOUR TEAM AND EARN:

GROW YOUR PERSONAL SALES AND EARN:PERSONAL SALES

TEAM SALES

EARNINGS ON YOUR CUSTOMER BROCHURE SALES†

$1,575 or greater 50%

$925 - $1,574.99 45%

$440 - $924.99 40%

$295 - $439.99 35%

$150 - $294.99 30%

$50 - $149.99 20%

$0 - $49.99 0% †Select products offer maximum 20% earnings.

For more information on your Earnings Level and the Advanced Leadership program, go to: avon.com/earnings

Your earnings and results for those in Leadership will vary, based on many factors.

MENTOR other LEADERS and DEVELOP TEAMS

TRAIN others how to Recruit and build a Team

TEACH others how to sell

SHARE THE LOVE OF SELLING

to drive sales and recruiting

selling online

SELLING ONLINE• ADDitioNAL eArNiNgS

Earn 20% earnings (25% for special achievement levels) on all orders that Avon delivers directly to your Customers (Direct Delivery).

• BooSt Your totAL orDer SiZeWhen added to your face-to-face orders, Direct Delivery sales boost your total order size, which can help you reach a higher earnings level.

• Your oWN oNLiNe eStoreopen for sales 24/7—personalize it and share it with everyone.

• #getSoCiALPosts and videos in the Social media Center to help you promote your business, sell with ease and share the Avon opportunity!

• AutomAteD e-mAiLSSent on your behalf to motivate your Customers to buy more.

• AvoN CoLLeCtS PAYmeNtS From Your CuStomerS...so you don’t have to.

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selling face-to-face

SELLING FACE-TO-FACE• teLL everYoNe You KNoW thAt You SeLL AvoN

Share/distribute brochures and product samples when you are at PTA meetings, offices, grocery stores, banks, hair salons, dry cleaners and everywhere else you go!

• tALK ABout Your FAvorite AvoN ProDuCtS and demonstrate how to use them. Wear the latest fashion, jewelry and fragrance. Know your products...sell more products!

• tALK to CuStomerS AND PoteNtiAL CuStomerS—everYoNe!Talk about their beauty needs. Get to know your Customers—what they love, what they need!

• mAKe Sure to ASK For reFerrALS, AND FoLLoW uP.follow up with everyone you shared an Avon Brochure with and ask about the types of beauty products they enjoy. Listen carefully to learn about their preferences. Close the sale, and ask for their order and a referral.

major support for major success

HERE’S WHAT YOU CAN ExPECT AS AN AVON REPRESENTATIVE:

• dedicated support for 12 weeks through

the new Representative Center

• Personal training and guidance from an experienced Avon Leader

• Easy set-up of your Avon eStore for immediate online selling

• Avon University online training

• district Sales Meetings, training and support

• Business tools—product samples, brochures, kits and more at low cost to you!

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get to know Avon products

treat yourself to all of the productsYOU’D LIkE TO TRY

sell what you know, SELL WHAT YOU LOVESampling Avon’s best-selling and award-winning products is the first step to becoming a confident and enthusiastic Avon Representative and beauty expert! Get to know Avon better.

Go to: avon.com.

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

now, think about your friends and family who might be interested in these same products.

We’ve made it easy for you to match great products with Customers and build your Customer base.

Put your business plans into action with your own Action Plan Worksheet found at the back of this booklet. Use this worksheet for selling success.

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HERE’S WHAT YOU CAN ExPECT AS AN AVON REPRESENTATIVE:

• dedicated support for 12 weeks through

the new Representative Center

• Personal training and guidance from an experienced Avon Leader

• Easy set-up of your Avon eStore for immediate online selling

• Avon University online training

• district Sales Meetings, training and support

• Business tools—product samples, brochures, kits and more at low cost to you!

repeat business

repeat business is GREAT BUSINESS!As you grow your Customer base, you also grow your potential for repeat sales—Customers who come back. Everyone has daily beauty needs, and this means business for you—repeat business, and what could be a big money earner.

Avon has bundled some of the best daily-needs products to get you started.

1 Bundle

10 Customers

total:

$19.99

$199.90

@ 30% earnings = $59.97

* Product inventory and prices are subject to change. Refer to the Earnings Chart on pg. 7.

potential earnings on...

10 DAiLY-CAre CuStomerS*


3 DAiLY-CAre CuStomerS*

@ 20% earnings = $11.99


x x1 Bundle

3 Customers

total:

$19.99

$59.97

To see the latest daily-needs Offer, visit: avon.com/dailycarecollection

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skin care expert

SELLING AVON SkIN CARE TO BUILD A BEAUTIFUL BUSINESSA must-have and a must-sell business— Avon’s skin care products and regimens offer amazing potential for your business success.

Discover Anew regimens, the award-winning skin care brand recognized for its breakthrough and best-selling innovations. offering targeted solutions and regimens for outstanding skin care benefits, Anew offers something for every Customer.

Get to know your skin care regimens and all Anew has to offer.

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skin care regimen selector—choose your regimen now

SKIN CARE MADE EASY!

For more of your Skin Care Needs, visit: avon.com/sellskincare

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A fantastic way to navigate through the new Anew skin care product range!Use the online Skin Care Consultation, which provides a customized approach to your specific skin care needs.

Simply answer from a list of questions and the tool will recommend the Anew products that are right just for you!

Take the quiz now to learn which Anew products are right for you and how you and your Customers can benefit from Avon Auto Replenish.

GOOD NEWS!Your core regimen is available through Avon Auto-Replenish!

skin care Customers

now go to your Action Plan Worksheet and list all of your potential skin care Customers.

HAPPY SkIN CARE CUSTOMERS... are loyal users, often buying the products in regimen sets, leading to higher sales and higher earnings for you.

Anew Reversalist foaming Cleanser

Anew Clinical Pro+ Line Eraser Treatment

Anew Reversalist Day Cream

Anew Reversalist Express Dual Eye System

total:

$10.00

$35.00

$32.00

$30.00

$107.00


1 SKiN CAre CuStomer*

x 1 Skin Care Customer = $107.00@ 20% earnings = $21.40


Anew Reversalist foaming Cleanser

Anew Clinical Pro+ Line Eraser Treatment

Anew Reversalist Day Cream

Anew Reversalist Express Dual Eye System

total:

$10.00

$35.00

$32.00

$30.00

$107.00


3 SKiN CAre CuStomerS*

x 3 Skin Care Customers = $321.00@ 35% earnings = $112.35


++

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#BESOCIALEveryone you know is just a click away with social media. The Social Media Center is your go-to resource to sell products and share the Avon Opportunity with ease!

“Calling all friends and family to help me start my AVON business! This week ONLY I have an exclusive offer for my Customers! Pamper yourself from head to toe.”

It could be as simple as a text!

“Just started my own AVON business and wanted YOU to be the first to try our new skin care product. There’s a special intro offer, so contact me today.”

SELLYou’re officially an Avon Representative!You’ve tried the products, checked out your brochures and sales kits, and set up your Avon eStore. now, how do you put all this great information into words that will get Customers to buy? here are some pitch-perfect buzzwords and phrases to let everyone know you’re selling Avon!

“I’m so excited! I just started my own AVON business and have a great offer

for my Customers. Visit my Avon eStore @ [Insert your Avon eStore address here].”

“I’m really excited. I just started my own AVON business! Did you know that AVON has really amazing skin care products for every skin care need and

type? They’re really great and cost just a fraction of what you pay in

a department store!”

words to help you sell

Start selling now! Go to: avon.com/socialmediacenter

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Always be on the lookout for those who are not Avon Customers. Be a brand advocate for everyone you meet. You never know who may be looking for an opportunity to earn! For more Advanced Leadership information, go to:

avon.com/salesleadership

EARN THROUGH TEAM SALESSuccessful Representatives Earn from Their Personal Sales

and also from Their Team sales. WHERE TO START?

The first thing to know is that anybody can have a want or a need for an additional income. Think of friends, relatives, coworkers, your best friend from college, your babysitter or anyone who has ever mentioned wanting to buy something or go somewhere. Remember to jot down their phone numbers or e-mail addresses so you can follow up.

It’s all about who you know and who you meet— anywhere and everywhere.

Make sure to share your love of Avon with everyone you talk to. By creating and building your team, you can see earnings because you earn a percentage of their sales, in addition to your personal sales.

You can even share the Avon Opportunity with ease in your Social Media Center! Share the Avon Opportunity video through Social Media and people will be connected to you immediately when they sign up.

Avon’s Advanced Leadership program gives you the power to increase your earnings when you build and grow your team.

team sales


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beauty empowerswomen to

empower others

incredible earnings

More points equals more rewards! Our Rewards Headquarters offers a choice of over 3,000 gifts†.

Now, using your Action Plan Worksheet, put a check mark in the column for anyone who would benefit from more income every month.

MENTOR other LEADERS and DEVELOP TEAMS

TRAIN others how to Recruit and build a Team

TEACH others how to sell

SHARE THE LOVE OF SELLING

to drive sales and recruiting

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ADVANCED LEADERSHIP Earnings Chart10 Incredible Levels of Opportunity

Advanced Leadership began in C17, 2015 (TS C19,2015). Total Unit Sales is comprised of 100% of your Personal Award Sales plus 100% of your G1-G3 Representative's Award Sales. Commissions are paid for orders $50+ in your G1, G2 and G3 and does not pay on your personal order. *Gold Leader Commission is based on the achievement title of G1 Gold Leaders. **Executive Cash program rewards up to $400 per campaign ($150 for initial G1 Gold Leader performing at that level and $50 for every subsequent G1 Gold Leader up to a maximum of six, e.g. $150 + (5 X $50)= $400 ***Gold Executive and Platinum Executive Leader requirements include a New 1st time Gold Leader to qualify.****The new Gold Leader must have titled for the first time after C7, 2015 in order to satisfy the requirement as NEW and will count for a rolling 26 campaigns.

CAMPAIGN TITLE QUALIFIERS CAMPAIGN COMMISSIONS REWARDS

EARNINGS

TITLE QUALIFIERS TOTAL UNIT SALES

DOWNLINE REQUIREMENTS G1 G2 G3 Gold

Leader+*Executive Leader

Cash Reward

G1 Silver Ambassador+

G1 Gold Leader+

PR

OM

OTE

R

Promoter RECRUIT A FRIEND AND BEGIN EARNING REWARDS

Star Promoter RECRUIT TWO AND YOUR LEADERSHIP JOURNEY STARTS

AM

BA

SS

AD

OR Ambassador $1,000 3% 1% AMBASSADOR

MINIMUM QUALIFICATIONS:$200 Personal Sales

and a minimum of 3 First Generation

Orders

Silver Ambassador $2,000 4% 2%

Gold Ambassador $4,000 5% 2% 2%

LE

AD

ER

Leader $8,000 1 6.5% 3% 2% LEADER MINIMUM

QUALIFICATIONS:$200 Personal Sales


Orders

Silver Leader $12,500 2 7.5% 3% 2%

Gold Leader $20,000 2 8.5% 3% 2%

EX

EC

UT

IVE

LE

AD

ER Executive Leader $40,000 2 1 9% 3% 2% 2% UP TO

$400**EXECUTIVE LEADER



Orders

Silver Executive Leader $100,000 2 2 10% 3% 2% 2%UP TO $400**

Gold Executive Leader*** $200,000 2

4 Total / 1 New**** 10% 3.5% 2.5% 3%

UP TO $400**

Platinum Executive Leader*** $300,000 2

8 Total / 3 New* 10% 4% 3% 4%

UP TO $400**

ADVANCED LEADERSHIP Earnings Chart10 Incredible Levels of Opportunity

Advanced Leadership began in C17, 2015 (TS C19,2015). Total Unit Sales is comprised of 100% of your Personal Award Sales plus 100% of your G1-G3 Representative's Award Sales. Commissions are paid for orders $50+ in your G1, G2 and G3 and does not pay on your personal order. *Gold Leader Commission is based on the achievement title of G1 Gold Leaders. **Executive Cash program rewards up to $400 per campaign ($150 for initial G1 Gold Leader performing at that level and $50 for every subsequent G1 Gold Leader up to a maximum of six, e.g. $150 + (5 X $50)= $400 ***Gold Executive and Platinum Executive Leader requirements include a New 1st time Gold Leader to qualify.****The new Gold Leader must have titled for the first time after C7, 2015 in order to satisfy the requirement as NEW and will count for a rolling 26 campaigns.

CAMPAIGN TITLE QUALIFIERS CAMPAIGN COMMISSIONS REWARDS

EARNINGS

TITLE QUALIFIERS TOTAL UNIT SALES

DOWNLINE REQUIREMENTS G1 G2 G3 Gold

Leader+*Executive Leader

Cash Reward

G1 Silver Ambassador+

G1 Gold Leader+

PR

OM

OTE

R

Promoter RECRUIT A FRIEND AND BEGIN EARNING REWARDS

Star Promoter RECRUIT TWO AND YOUR LEADERSHIP JOURNEY STARTS

AM

BA

SS

AD

OR Ambassador $1,000 3% 1% AMBASSADOR



Orders

Silver Ambassador $2,000 4% 2%

Gold Ambassador $4,000 5% 2% 2%

LE

AD

ER

Leader $8,000 1 6.5% 3% 2% LEADER MINIMUM

QUALIFICATIONS:$200 Personal Sales


Orders

Silver Leader $12,500 2 7.5% 3% 2%

Gold Leader $20,000 2 8.5% 3% 2%

EX

EC

UT

IVE

LE

AD

ER Executive Leader $40,000 2 1 9% 3% 2% 2% UP TO

$400**EXECUTIVE LEADER



Orders

Silver Executive Leader $100,000 2 2 10% 3% 2% 2%UP TO $400**

Gold Executive Leader*** $200,000 2

4 Total / 1 New**** 10% 3.5% 2.5% 3%

UP TO $400**

Platinum Executive Leader*** $300,000 2

8 Total / 3 New* 10% 4% 3% 4%

UP TO $400**

• MORE TITLES provide attainable milestones along your journey with opportunities for more rewards, recognition and earnings at every level.

• Your success will be made simple by FOCUSING ON THE FUNDAMENTALS of selling.• A SIMPLE PLAN FOR YOU:

20 Customers x $20* every 2 weeks and DUPLICATE IT!*Some Customers will spend more than $20— some will spend less.

Advanced Leadership began in C-17, 2015 (TS C-19, 2015). Total Unit Sales is comprised of 100% of your Personal Award Sales plus 100% of your G1– G3 Representative’s Award Sales.Commissions are paid for orders $50+ in your G1, G2 and G3 and does not pay on your personal order.

*Gold Leader Commission is based on the achievement title of G1 Gold Leaders. **Executive Cash program rewards up to $400 per campaign ($150 for initial G1 Gold Leader performing at that level and $50 for every subsequent G1 Gold Leader up to a maximum of six, e.g. $150 + (5 X $50)= $400. ***Gold Executive and Platinum Executive Leader requirements include a new 1st time Gold Leader to qualify.****The new Gold Leader must have titled for the first time after C-7, 2015 in order to satisfy the requirement as NEW and will count for a rolling 26 campaigns.

rewards & recognition

Earn Points, Rewards and Recognition at every milestone on the journey to success...from your first order to each level of your achievements and beyond!

†The number of points available determines the number and value of gifts a Representative may choose.

More points equals more rewards! Our Rewards Headquarters offers a choice of over 3,000 gifts†.

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To learn full program details and requirements, visit: avon.com/recognition

STEPS TO SUCCESS1. Sell and promote from your Avon eStore, Avon Brochures and

mark. magalogs Connect with your Customers in person and online. You can manage your business 24/7. Create and personalize your Avon eStore at: youravon.com Change your outgoing announcement on your cell phone to let everyone know that you are open for business.

2. Build your Customers and Team Members Send a Grand opening e-mail. Pass out Avon Brochures, mark. magalogs and samples to everyone you meet, and promote—To Buy or Sell! Share the Avon opportunity with everyone you know and always ask for their contact information so you can follow up.

3. Follow up with Customers and Team Members Call, e-mail or text everyone who received an Avon Brochure or a mark. magalog. Send an e-postcard to your Avon eStore Customers. Show others how to sell and earn.

4. Submit and pay for your orders Go to: youravon.com or download the Avon mobile App. follow the prompts to place Customer orders. make sure to order business tools, such as Avon Brochures, mark. magalogs, product samples and demonstration (demo) products with your order. Pay online, by phone or on your mobile device with your debit, credit or prepaid card, or by using quikPAY. Ensure your team members place and pay for their orders, too.

5. deliver your Avon orders Include a new Avon Brochure, mark. magalog, samples and a prospecting flyer for each Customer. Pay your bill to Avon—the rest of what you collect is yours! Encourage and recognize your team members’ accomplishments.

Avon’s steps to success


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keep up the MONEY-MAkING MOMENTUMAs you continue to grow your business, it is important to keep setting—and meeting—goals. maximize your success by staying active and proactive about building your Customer base and your team, and your strategies for earning more money.

Important Information

Submit 1st order:

District & Account number:

Schedule 48-hour Call:

Schedule 1st order Call Training Contact:

Sales Leader:

District Sales manager:

District Assistant:

Avon’s steps to success

Go to: youravon.com.

Immediately set up my Avon eStore and send out the my Grand opening e-mail.

from My Action Plan Worksheet: • In the next 3 days, I will call Customers

and share my brochures. • In the next 3 days, I will invite potential team members

to the Avon opportunity meeting.

Achieve promotional offers for new Representatives.

Continue to build your Beautiful Avon Story. • for full details and step-by-step online training and support on how to grow

your Avon Business, go to: youravon.com > Avon university.

Attend the next: • meeting: • Avon opportunity meeting:

My goals:

Go to: youravon.com.

Immediately set up my Avon eStore and send out the my Grand opening e-mail.

from My Action Plan Worksheet: • In the next 3 days, I will call Customers

and share my brochures. • In the next 3 days, I will invite potential team members

to the Avon opportunity meeting.

Achieve promotional offers for new Representatives.

Continue to build your Beautiful Avon Story. • for full details and step-by-step online training and support on how to grow

your Avon Business, go to: youravon.com > Avon university.

Attend the next: • meeting: • Avon opportunity meeting:

First Order/campaign

number of Customers:

Campaign (order) Sales:

number of Team members:

Estimated Recruiting Bonus:

Pay Avon—Submit order:

second Order/campaign






Third Order/campaign






Fourth Order/campaign






Who I will talk to

Avon Brochures

mark. magalogs

eStore Daily needs

Skin Care Potential Team

members

Cell Phone # E-mail Address

(PG. 12) (PG. 15) (PG. 18)

my action plan worksheet

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Who I will talk to

Avon Brochures

mark. magalogs

eStore Daily needs


members


(PG. 12) (PG. 15) (PG. 18)

my action plan worksheet

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additional action plan worksheet

Who I will talk to

Avon Brochures

mark. magalogs

eStore Daily needs


members


(PG. 12) (PG. 15) (PG. 18)

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Who I will talk to

Avon Brochures

mark. magalogs

eStore Daily needs


members


(PG. 12) (PG. 15) (PG. 18)

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Who I will talk to

Avon Brochures

mark. magalogs

eStore Daily needs


members



(PG. 12) (PG. 15) (PG. 18)

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Wearing Avon products and using your demonstration products and samples will help build your sales. Touch, feel, try leads to buy. Remember, “no” doesn’t mean never.

building a beautiful Avon story — 1ST ORDER CALL TRAINING CONTACT

How was your last week?

I have completed the first 3 steps of Avon’s 5 Steps to Success. (See pg. 20.)

I have set up my online Avon eStore.

I have started to build my order online (Customer orders and personal order, including Avon Brochures, mark. magalogs and demonstration products).

I have taken Avon University’s online Training Courses:

What were your goals? What were you going to use your earnings for?

Where are you now?

1sT Order/Campaign (Based on goals set from My Action Plan Worksheet.)

Actual Number of Customers Served:

Actual Total Sales:

Estimated Earnings: (See pg. 7.)

Actual Number of Team Members: (Go to youravon.com for the current promotion and bonuses.)

Let’s take some time now to go back to your My Action Plan Worksheet and see who on the list you still need to talk to and/or follow up with this week. (Face-to-Face and eStore Customers.)

getting off to a beautiful start

What do you need to do next?

FInd MORE CUSTOMERS... IT IS AS EASY AS 1, 2, 3

1AVON’S POWER OF 3

talk to 3 people a day!

2ASk THEM

for 3 referrals each

3TALk TO ALL

their referrals and repeat step 2

generate

195NAMES IN A WEEk!

3 NAmeS BeCome... 9 NAmeS BeCome... 27 NAmeS BeCome...3 + 9 + 27 = 39 x 5 DAYS = 195

building a beautiful Avon story — 1ST order call training contact

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OvERCOMInG OBjECTIOnSAn objection is a sign of interest, a request for more information or a Customer’s concern—or fear—that needs to be satisfied in order to continue guiding her through the sales process and to its natural conclusion.

“i don’t know a lot of people.”

“The Avon Opportunity allows you to get to know new people and introduce yourself as not only a resource, but a partner and friend.”

“i don’t have the time. i’m too busy.”

“Part of the Avon Opportunity is you do not need to make a new schedule to work this business. You simply conduct your Avon business with your day-to-day activities and continue to build your business through socializing. The more time you invest in socializing your Avon Business, the better your chance of building a bigger business!”


SMILE and just say... (based on the situation)

“You look so well coordinated.”

“You must love fashion!”

“How is your day going?”

“I’ve seen you here before.”

“What brings you out this time of day?”

“Looks like you use this as your office, too!”

“What business are you in?”

“You have beautiful children.”

Don’t forget to order Avon Brochures, mark. magalogs, demonstration items and samples. Don’t forget—the more Avon Brochures and mark. magalogs you order, the more you save.

MORE Brochures/Magalogs = MORE Customers = MORE Sales = MORE Earnings

3 NAmeS BeCome... 9 NAmeS BeCome... 27 NAmeS BeCome...3 + 9 + 27 = 39 x 5 DAYS = 195

Prepare for your next Order/Campaign(Based on goals set from My Action Plan Worksheet.)



Total Sales:

Estimated Earnings:

Review your goals... from My Action Plan Worksheet:

• In the next 3 days, I will call new Customers and share my brochures.

• In the next 3 days, I will invite potential team members to the Avon opportunity meeting.tiP: Watch and share the Avon opportunity video featured on youravon.com.

• follow up with previous Customers.

Achieve promotional offers for new Representatives.(review and track your successes on youravon.com.)

Continue to build my story with Avon university’s online Training Courses.

• for full details and step-by-step online training and support on how to grow your Avon Business...go to: youravon.com > Avon university.

Practice the Power of 3!

What’s on your calendar? 2nd order Call Training Contact:

Partner with my Sales Leader and/or District Sales manager:

Avon WEB Tv:

Avon opportunity meeting:

Pay Avon—submit my order/Campaign:

Take Avon university’s online Training Courses:

A FRIEndLY REMIndER... Remember to submit your order on time.


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don’t forget to call or text your Customers in advance to remind them of the delivery date and any amount they may owe. This way, they will be expecting you.

building a beautiful Avon story — 2ND ORDER CALL TRAINING CONTACT

How was your last week? 1ST order placed (Customer orders and personal order).

Brochures and demonstration items ordered.

Completed Avon’s 5 Steps to Success! (See pg. 20.)

I have taken Avon university’s online Training Courses:

What were your goals? What were you going to use your earnings for?

Review your progressMy 1sT Order/campaign (Based on your Invoice.)

Total Sales:

Total Customers:

Earnings:

Average Customer order:

how will this help me achieve my goals?

By when:

What do I need to do to increase my sales?

CONGRATULATIONS! You have submitted your first order and are on track to building your Beautiful Avon Story!

building a beautiful Avon story — 2nd order call training contact

Where are you now?

2nd Order/Campaign (Based on goals set from My Action Plan Worksheet.)

Actual number of Customers Served:

Actual Total Sales:

Estimated Earnings (see pg. 7):

Actual number of Team members: (go to youravon.com for the current promotion and bonuses.)

In order to help grow my business, I need to increase my Customer base

every Order/Campaign.

Let’s take some time now to go back to your My Action Plan Worksheet and see who is on there that you still need to talk to and/or follow up with this week. (face-to-face and eStore Customers.)

Great customer service means loyal Customers. Why not add a personal touch to your service by adding a thank-you note with the delivery?

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Try using these Selling Skills with your Customers to help increase your earnings, using both your Avon Brochure and mark. magalog. See some examples below.


Be excited when talking about the Avon Opportunity—others will be excited, too!

What do you need to do next? ENHANCE YOUR SELLING SkILLS!

LInk SELLInG lets you promote related products!LiNK SeLL from AvoN’S makeup Store

Words to use: “Thank you for ordering that mascara. You will love the benefits! Our eyeshadow is also on sale and would be a great complement to the mascara. Look at all the colors available to you! Can I add an eyeshadow to your order?”

CROSS-CATEGORY SELLInG is an ideal way to promote products from different categories. Think top to toe!CroSS-CAtegorY SeLL from Skin Care, hair Care, Fragrance and Bath & Body

Words to use: “Thank you for placing your skin care order. I also wanted to let you know we are having a big sale on our bath and body products. Now is a great time to try something new!”

BUndLE SELLInG is grouping three or more items together for a larger order. This works really well coming into holiday or Christmas time!BuNDLe SeLL from Fashion, home and Kids

Words to use: “Jane, you are going to love wearing that necklace with your black dress. I also want to bring to your attention the beautiful matching handbag and shoes on page 84, both at great prices!”


Prepare for your next Order/Campaign(Based on goals set from My Action Plan Worksheet.)



Total Sales:

Estimated Earnings:

Review your goals... from My Action Plan Worksheet:

• In the next 3 days, I will call new Customers and share my brochures.

• In the next 3 days, I will invite potential team members to the Avon opportunity meeting.tiP: Watch and share the Avon opportunity video featured on youravon.com.

• follow up with previous Customers.

Achieve promotional offers for new Representatives.(review and track your successes on youravon.com.)

• for full details and step-by-step online training and support on how to grow your Avon Business...go to: youravon.com > Avon university.

Practice my selling skills.

What’s on your calendar? Training Call:

Partner with my Sales Leader and/or District Sales manager:

Avon WEB Tv:

Avon opportunity meeting:

Pay Avon—submit my order/Campaign:

Take Avon university’s online Training Courses:

For full details and step-by-step online training and support on how to grow your Avon Business: go to: youravon.com > Avon university.

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Avon Products, Inc. 78025-9 OL 4496 EFF C-8 2016

avon.com/beautyforapurpose

Connect with us: Avon @AvonInsiderAvon @AvonInsider AvonInsider

Beauty for a Purpose

Documents

Empowered Women Empower Others - AvonNow · 2 IN THIS BOOK: Getting Started 5 2 Ways to Earn & 2 Ways to Sell 6–9 Sell What You Love 11 Skin Care Selling Opportunity 13–15 Avon