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Employment Information Package for
Regulations Officer
Position Number POS0039
Enquiries:
David Mullenger, Acting Manager Health & Compliance P: 03 6323 3000
Application Closing Date: Friday, 22 February 2019 at 3:00pm
Address all correspondence to:
Manager Human Resources City of Launceston PO Box 396 LAUNCESTON TAS 7250
Email address: [email protected] When emailing your application, attachments should be sent in either Word (.doc/.docx), PDF (.pdf), TIFF (.tiff), JPEG (.jpg) or Excel (.xls/xlsx) formats.
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Introduction Launceston is the regional hub of Northern Tasmania and enjoys a rich natural and social history. Located at the head of the picturesque Tamar Valley, the Launceston region is renowned for its award-winning wines, gourmet dining experiences, magnificent natural features and friendly residents. The City of Launceston municipal area covers an area of 1,405 square kilometres with a population of around 67,000 residents. The City of Launceston is Tasmania's largest municipal council in terms of population and revenue.
Launceston boasts all the major facilities of a much larger city, many of which are owned and operated by the City of Launceston. The City of Launceston is served by 12 Councillors, including the Mayor and Deputy Mayor. Click here to view City of Launceston's strategic and annual reporting.
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City of Launceston The City of Launceston is one of 67 Tasmanian workplaces recognised as an Employer of Choice by the Tasmanian Government. An Employer of Choice is a workplace which demonstrates contemporary workplace practices and provides outstanding support for its staff. The Council employs around 570 employees across a range of responsibilities.
Organisational Chart
General Manager
Michael Stretton
Corporate Services
Louise Foster, Director
Corporate Strategy
Customer Service
Finance
Human Resources
Information Management
Information Technology
Legal Services
Rates
Strategic Procurement
Development Services
Leanne Hurst, Director
City Development
Community and Economic
Development
Health and Compliance
Facilities Management
Bruce MacIsaac
Director
Architectural Services
Inveresk Precinct
Leisure and Aquatic Centre
Parking & Carr Villa
Infrastructure Services
Shane Eberhardt, Director
Operations
Technical Services
Major Projects
Creative Arts and Cultural Services
Tracy Puklowski, Director
Collections & Research
Audience Engagement
Visitor Operations
Arts and Culture
Planetarium
Administration Support
Civic Affairs
Economic Development
Communications
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Information for Applicants Please read this information carefully, as it will help you with the preparation of your employment application City of Launceston is an equal opportunity employer and complies with the requirements of the Human Rights and Equal Opportunity Commission Act (Clth) 1986 and the Anti Discrimination Act 1998 (Tas) during the recruitment and selection process.
When applying for this position, you must provide the following documentation:
1. City of Launceston Application for Employment Form 2. Covering letter 3. Statement addressing the selection criteria 4. Resume
1. The Application for Employment Form is available here.
2. Your covering letter should introduce you and explain why you are applying for the role.
3. All recruitment and selection decisions are based on merit. The most suitable person in terms of skills, knowledge, qualifications, relevant experience, alignment with organisational values and work attitudes is selected for the positon. Selection is based on the assessment of each application in relation to the selection criteria identified in the position description. The position description is included later in this information kit.
The selection criteria consists of the qualifications, knowledge, skills, attitudes and abilities required to successfully perform the role. You must provide a statement which addresses each selection criterion for the role. Your statement should include examples which demonstrate how you meet each criterion.
4. Your resume should provide details of your qualifications, work history, special skills, training and competency details and referees, plus any other information which may support your application. Be clear and informative. Include the names, position titles, addresses and telephone numbers of at least two work referees.
Post Application Process Short listed applicants will be contacted by telephone or email to arrange an interview. Unsuccessful candidates will be advised by email or post.
Pre-employment checks The successful applicant will be required to undertake a pre-employment medical examination and consent to a national police check, at Council's expense, prior to a formal employment offer being made. Further information will be provided to the successful candidate.
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General Conditions of Employment
Position Title: Regulations Officer
Employment Terms: Permanent full time
Working Pattern: 19 Day Month
Total Remuneration: $63,436* *Total remuneration includes superannuation, as detailed below
Base Salary $55,042
Superannuation: Employer contribution of 15.25%
Annual Leave: 4 weeks annual leave, with leave loading
Long Service Leave: Long service leave applies after 10 years continuous service
The City of Launceston Enterprise Agreement 2016 is available here
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Position Description PF NUMBER: POS NUMBER: POS0039
POSITION TITLE: Regulations Officer
AWARD CLASSIFICATION: Grade 3
EMPLOYEE: Vacant
DEPARTMENT: Health and Compliance
DIRECTORATE: Development Services
REPORTS TO: Team Leader Regulations Services
PREPARED BY: Peter Denholm
DATE: December 2018
APPROVED BY:
NAME: Leanne Hurst
POSITION: Director Development Services
SIGNATURE:
POSITION PURPOSE (Why does this position exist)
To actively participate as a member of the Regulations Team and undertake actions to ensure the orderly and timely attendance to responsibilities under Legislation, Council By-Laws and Policies. Undertake any other duties as required by the Regulations Team Leader and Manager Health and Compliance.
MAJOR ACCOUNTABILITIES/DUTIES AND INDICATORS
Accountabilities/ Major Duties
Activities/Tasks include: Performance
Indicators Company Values Display behaviours which support the Company's
values.
Our people matter
We care about our community
We bring an open mind
We go home safe and well
Behaviour is consistent with the Company's values
Enforce State legislation and Council By-Laws
Possess knowledge and experience in administering the following;
Number of activities undertaken
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MAJOR ACCOUNTABILITIES/DUTIES AND INDICATORS
Accountabilities/ Major Duties
Activities/Tasks include: Performance
Indicators State Legislation: Dog Control Act 2000 Local Government Act 1993 – In particular
Fire hazards;
Impounding of straying stock
General Nuisances Local Government (Highways) Act 1982
Overhanging foliage
Abandoned Vehicles Environmental Management & Pollution Control Act 1994 Litter Act 2007 Weeds Management Act 1999 Public Health Act 1997 Any other relevant legislation Council By-Laws: Malls On-Street Use Control of Outside Burning Other relevant By-Laws as may be implemented from time to time. Council Policies: Smoking ban - on-street dining areas and designated smoke free areas. Front of shop modules (FOSMs); Portable signage. Be governed by legislation, rules, operating policies and guidelines. Possess a thorough understanding of such in order to discriminate between alternative courses of action.
Undertake and complete regulatory work as authorised and delegated
Conduct investigations and undertake duties as requested by the Environmental Services - Team Leader or Manager Environmental Services.
Apply relevant legislation, policies and procedures to investigate, analyse and identify a course of action and/or a solution.
Utilise superior decision making skills and make appropriate decisions with minimal supervision
Collect statistical data on work undertaken
Number of problems/non-compliances resolved
Statistical data entered into Departmental Spread sheet on a monthly basis.
Initiate patrols and inspections of the City of Launceston Council area locating problems
Identify issues and decide on an appropriate course of action based on thorough analysis and operational requirements.
Number of problems/non-compliances resolved
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MAJOR ACCOUNTABILITIES/DUTIES AND INDICATORS
Accountabilities/ Major Duties
Activities/Tasks include: Performance
Indicators and non-compliance with State Legislation and Council By-Laws
Issue Infringement Notices: Rectify problems by the provision of:-
advice
education and/or
the application of appropriate penalties
Undertake training and be prepared to train other Team Members to ensure that work-flows meet the Corporate Standard for Customer Service and Work Health and Safety
Undertake training opportunities provided to Regulations Team Members. Co-ordinate and collaborate with other team members to organise and educate others in operational aspects. Plan and execute operational procedures relevant to tasks.
Staff training undertaken and documented.
Record of performance monitoring maintained.
Participate in educating the community on relevant issues
Communicate with members of the public and other stakeholders at an appropriate level and manner on matters such as: Animal Safety Dog Management Plan Fire hazards Weeds By-laws Other Special Events as agreed with Regulations Team Leader Liaise with the media on matters of public interest and safety.
Develop Factsheets and review educational material periodically.
Number of education sessions
Number of media presentations
Undertake a diverse range of regulatory tasks
Be able to prioritise competing tasks
Be able to manage and prioritise competing tasks successfully to achieve positive outcomes efficiently and effectively.
Undertake such multi-tasking within a specific situations and over a broader work portfolio
Number of problems/non-compliances resolved Time required to resolve complaints
Tasks resolved in a timely manner
Participate in prosecutions relevant to Team issues on behalf of Council and prepare other relevant documentation to a highly professional standard
Ensure that all evidence for any prosecution is correct; Where required prepare the Complaint and Summons and lodgement of such documents with the Magistrates Court; Arrange service of Summons; Attend Court to act as witness; Where required record the results of prosecutions in the relevant Corporate record system;
Prepare and implement abatement notices, destruction orders and declarations in accordance with relevant legislation.
Number of documents implemented Number of successful prosecutions
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MAJOR ACCOUNTABILITIES/DUTIES AND INDICATORS
Accountabilities/ Major Duties
Activities/Tasks include: Performance
Indicators
Participate in the preparation of operational documentation and the review of other documentation
Provide analysis and review documents in order to contribute to Council submissions and planning. Review internal practices and policies in order to improve efficacy, efficiency and community compliance. Rosters for Start/Finish times and After Hours Coverage; Quality System documentation updates Information Sheets – updates and distribution; Ensure that list of contractors, suppliers and other relevant customers are kept updated; Ensure accuracy of Section data
Accuracy and Timeliness
Liaise with external agencies Communicate with external agencies on operational and/or administrative issues in order to resolve in-field issues, contractual requirements, or to gain co-ordination and participation in activities. RSPCA – Pound operations and Lease conditions Department of Primary Industry, Parks, Water and Environment – Weed and Litter Issues Tasmania Fire Service – Burning off and Fire hazard matters Delta Dog Safe – Current education on dog matters
Other Councils
N/A Number of Permits
Number of Education Sessions/Participants
Liaise with and assist other Council departments
Work collaboratively with other Council Departments to achieve Councils desired outcomes in alliance with Councils Values and Mission statement. Customer Services –
Dog Act Matters
Service Requests Infrastructure
Road issues
On-street dining
N/A
Participate in a 1 in 4 on-call after hour's roster.
Provide assistance to Tasmania Police in regard to Dog and livestock related matters.
Attend urgent complaints regarding wandering livestock; aggressive dogs; dog attacks and related matters as agreed to by the Manager Environmental Services
Accuracy and Timeliness
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MAJOR ACCOUNTABILITIES/DUTIES AND INDICATORS
Accountabilities/ Major Duties
Activities/Tasks include: Performance
Indicators
Work Safely with a Duty of Care for fellow employees and ensure procedural compliance
Perform all work in a safe manner in accordance with the City of Launceston's Occupational Health and Safety Policy and Procedures
While at work, a worker must –
(a) take reasonable care for his or her own health and safety; and
(b) take reasonable care that his or her acts or omissions do not adversely affect the health and safety of other persons; and
(c) comply, so far as the worker is reasonably able, with any reasonable instruction that is given by the person conducting the business or undertaking to allow the person to comply with this Act; and
(d) cooperate with any reasonable policy or procedure of the person conducting the business or undertaking relating to health or safety at the workplace that has been notified to workers.
(Section 28 Work Health & Safety Act 2012)
Ensure work is halted where unsafe practices are observed
WORKING WITH VULNERABLE PEOPLE CHECK
Yes/No
Working with Vulnerable People Check required? No
If yes, include in Selection Criteria table below
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SELECTION CRITERIA (KNOWLEDGE, SKILLS, ATTITUDES AND QUALIFICATIONS)
Ability to behave in a way that supports the values of City of Launceston
High level conflict resolution and negotiation skills.
Be adept at assessing situations and implementing negotiation skills to achieve effective and positive outcomes.
Superior Communication Skills
High level - verbal - both Internal and External Customers
High level – written
Public Speaking Skills
Participate in the After Hours Service Roster and Office Hours Roster
Organisation Skills
Time Management - ability to manage time effectively, handle competing priorities and meet deadlines.
Strong computer skills in the Microsoft Office Suite (Word, Excel, Outlook) and use of corporate software applications (such as electronic document storage and retrieval).
Ability to work autonomously and as part of a team.
Understanding of relevant State Legislation and Council By-Laws (or ability to acquire).
Understanding of Court practices and procedures (or ability to acquire).
Be physically capable of undertaking tasks relevant to animal control.
Tasmanian 'C' class Driver's Licence.
Tasmanian Firearms Licence.
DESIRABLE: Dog and other animal handling skills.
KEY RELATIONSHIPS (External and Internal Customers, Supplier, Colleagues, etc)
Internal Nature of Relationships Environmental Services Section Environmental Health Section Customer Services Department Parks & Recreation Department Infrastructure group
Roads
Street Use
City Services
Working relationship
External Nature of Relationships
RSPCA / Dogs Homes of Tasmania DPIPWE / State Growth Tasmanian Fire Services & Tasmania Police Contractors: Fire Abatement Vehicle Removalists
Contract, Lease and Memorandum of Understanding Legislative advice and operational co-operation Annual Tender Process and Casual hiring arrangements and Agreement
REPORTING STRUCTURE
Manager Team Leader Regulation Services
Direct Reports Nil
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DELEGATIONS & AUTHORISATIONS (Local Government Act, By-Laws etc)
Dog Control Act 2000
Local Government Act 1993
Local Government (Highways) Act 1982
Litter Act 2007
Council Bylaws Malls By-Law Control of Outside Burning By-Law Reserves, Parks and Garden By-Law Swimming Centres By-Laws Refuse Disposal Area By-Law Kerbside Refuse Collection By-Law
Other By-Laws that may be implemented from time to time
Documents on Behalf on Council (authorised to sign)
Notices under the Dog Control Act 2000 Notices under the Local Government Act 1993 Section 200 – Abatement Notices
Notices under Local Government (Highways) Act 1982 Sec – Overhanging Trees Sec – Abandoned Vehicles
Complaint and Summons Abatement Notices – non-compliance Infringement Notice - non-compliance Dog Control Act 2000 – non-compliances
Legal Action Give Expert Witness in Court Participate in prosecution on Council’s behalf
Animal Control Breaches.
Fire Hazards
Overhanging Foliage
Other relevant matters
COMPUTER AND CORPORATE APPLICATION ACCESS REQUIREMENTS (indicate the access required for this position)
Yes/No Enter Workplace Details
Computer Access
Email and Internet Yes
Technology One Enterprise Suite
Employee Self Service Yes
Purchasing Requisitions No
Purchasing Approvals No Limit $
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Works & Assets No
Technology One Property & Rating Yes
ECM Yes
POSITION TARGET QUALIFICATIONS (required qualifications and competencies)
Certificate IV - Local Government (Regulatory Services)
POSITION SCOPE (Budget Control, Relevant Statistics etc)
N/A
Confidentiality Staff are
a) Able to access; or b) May be exposed in the course of performing their duties to information that may be
related to individuals, organisations or the general dealings of the City of Launceston. Some of this information will be of a sensitive nature – either within or external to the organisation.
By accepting this position the employee undertakes:
a) To keep all information that they are exposed to confidential during and after their period of employment with City of Launceston. Information should never be disclosed outside of the organisation and only be disclosed to other employees if there is a need within the context of the task being performed.
b) To not access any information within the organisation's systems that is not directly relevant to their work.
c) To abide by the requirements of the Confidentiality and Privacy clause of the relevant Enterprise Agreement.
OTHER RELEVANT INFORMATION
Is there any other background information that would assist in describing the nature and context of the role?
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CITY OF LAUNCESTON'S ORGANISATIONAL VALUES
we value clear and open communication
we support and encourage each other
we respect diversity
we recognise individual needs, experience and strengths
we take pride in our work and pursue a standard of excellence
we genuinely listen, and value collaborative relationships
we strive towards the best outcome for our community
we make responsible and sustainable decisions
we actively seek opportunities to continuously improve
we respect and explore different ideas and perspectives
we embrace change that leads to positive outcomes
we value innovation and creativity
we show care for people and look out for one another
we speak up and support others to be healthy and safe
we take personal responsibility for our own health and wellbeing
we value work-life fit
