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COMMUNITYSERVICES
MEAL PROGRAMS
BANCROFT
BELLEVILLE
St. John’s Anglican Church ($4.00 Lunch)21 Flint Street, Bancroft 613-332-3662Tuesdays 11:00 a.m. - 1:00 p.m.
Eastminster United Church (Free Hot Meal)432 Bridge Street East 613-969-5212Wednesdays 11:30 a.m. - 1:00 p.m.
Salvation Army (Free Soup, Salad, or Sandwiches)295 Pinnacle Street 613-968-6834Mondays, Tuesdays, Thursdays, Fridays
11:30 a.m. - 12:45 p.m.
Salvation Army Warm Room (Seasonal: November - March)Same as Above Free Hot MealOpen Daily 6:00 p.m. - 8:30 p.m.
Bridge Street United Church (Free Dinners)TGIF Frozen Meal 613-962-9178 (Call to Register)Distribution Register on 1st visit/Bring IDEvery Friday 2:00 p.m. - 4:00 p.m.
“Inn From the Cold” Doors Open at 4:00 p.m. Coffee/Soup served from 4:30 p.m.Seasonal (6 weeks Jan-Feb.) Dinner 5:00 p.m. - 6:30 p.m.
Michelangelo’s Café - Gleaner’s Food Bank (Free)25 Wallbridge Crescent 613-962-9043Monday - Friday 9:00 a.m. - 12:00 Noon
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COMMUNITYSERVICES
MEAL PROGRAMS
TWEED
Christmas Sharing Program (Seasonal)Call for Information 613-969-1020
Mental Health Support Network (Hot Lunch $1, order before 11 a.m.)350 Front Street, Unit C 613-969-1772Monday - Saturday 10:00 a.m. - 3:00 p.m. (Sat. 1 hr. earlier)
Gateway Community Health Centre Community Kitchens and Workshops (Monthly and Bi-Annually)Call for Details 613-478-1211
Salvation Army (Free Lunch)244 Dundas Street East (Trenton) 613-392-9905Mondays - Thursdays 11:30 a.m. - 1:00 p.m.
Royal Canadian Legion (Free Breakfast Program)19 Quinte Street (Trenton) 613-392-0331Every Other Sunday (Call First) 9:00 a.m. - 11:00 a.m.
New Beginnings Support Centre (Hot Lunch for $1)76 Dundas Street West (Trenton)613-394-3449Monday - Friday 12:00 Noon - 1:00 p.m.
Trenton United Church (Lunch Program)85 Dundas Street East (Trenton) 613-392-60011st and 3rd Friday 11:30 a.m. - 12:30 p.m.Runs Fall and Winter (Call to Confirm)
St. Andrew’s Presbyterian Church (Lunch Program)16 Marmora Street (Trenton) 613-392-1300Last Friday of the Month 11:30 a.m. - 1:00 p.m.
QUINTE WEST
4
COMMUNITYSERVICES
FOOD BANKS
BANCROFT
BELLEVILLE
North Hastings Community Cupboard Food Bank2 Madawaska Street, Bancroft 613-334-6981Tuesday, Friday 12:00 Noon - 1:30 p.m.
Gleaners Food Bank25 Wallbridge Crescent 613-962-9043Monday - Friday 9:00 a.m. - 12:00 p.m.
(Working Families and Students only on Wednesday Night)
St. Matthew’s Distribution Centre (Gleaners)25 Holloway Street
Salvation Army 295 Pinnacle Street 613-968-6834Monday, Wednesday, Friday 1:00 p.m. - 3:00 p.m.
Helping Hands Food Bank - Lion’s Club 316 Edmon Street StreetEvery Thursday except first of month 10:00 a.m. - Noon
Thursday 4:30 p.m. - 6:00 p.m.
Wednesday 6:30 p.m. - 8:30 p.m.
Tuesday 1:00 p.m. - 2:00 p.m.
Helping Hands Food Bank 70 Durham Street South www.chsninc.ca/foodbank 613-473-9035 or 613-473-5255Monday 10:00 a.m. - 1:00 p.m.Tuesday 6:00 p.m. - 8:00 p.m.Wednesday 10:00 a.m. - 2:00 p.m.Thursday 1:00 p.m. - 4:00 p.m.
DESERONTO
MADOC
5
COMMUNITYSERVICES
FOOD BANKS
LAKE ST. PETER
MARMORA
The Word of Life Outreach Food Bank2016 Hwy 127 613-338-2121 (Call for details)Tuesday 1:00 p.m. - 3:00 p.m.
Helping Hands Food Bank37 Forsythe Street (Library) 613-472-3594Tuesday 1:00 p.m. - 3:00 p.m.
Maynooth and Area Food Bank33064 Hwy 62 (Holy Trinity Anglican Church) 613-338-20852nd and 3rd Thursday each month 11:30 a.m. - 12:30 p.m.
Stirling and Area Community Care 85 Station Street 613-395-2105Most Thursdays (Call first)10:00 a.m. - 12:00 Noon and 7:00 p.m. - 9:00 p.m.
Care and Share Food Bank 38 Guelph Street 613-394-5551Monday, Tuesday, Thursday, Friday 10:00 a.m. - 12:30 p.m.
Salvation Army 244 Dundas Street East 613-392-9905Monday - Thursday 9:00 a.m. - 1:00 p.m.
Tweed Food Bank - Salvation Army 224 Metcalf Street 613-478-3375Wednesday 10:00 a.m. - 12:00 Noon and 1:00 p.m. - 3:00 p.m.
MAYNOOTH
STIRLING
TRENTON
TWEED
6
COMMUNITYSERVICES
OTHER COMMUNITY FOOD PROGRAMS
FOOD FOR LEARNINGFood for Learning supports student nutrition programs including breakfast, lunch or healthy snacks. Food for Learning programs aim to improve the overall nutritional health of students who require a supplement to their daily diet. Students must eat well to provide the energy they need to learn. Students are welcome to participate in the nutrition program at their school, no questions asked and no payment required.
For more information please contact: Kellie BraceFood for Learning CoordinatorPhone: (613) 966-1170, ext. 2232
For additional information on a wide range of supports available to students, please contact The Hastings and Prince Edward Learning Foundation at 613-966-1170 ext 2205, www.learningfoundation.hpedsb.on.ca or your school principal. The Hastings and Prince Edward Learning Foundation is a Jump Start charity.
The aim of CDC programs is to support families by creating opportunities for self-help. Programs include: Good Food Box ( ), Good Baby Box ( ), Community Kitchens, and Community Gardens.
For more details on any of these programs, call: 613-968-2466; visit 65 Station Street, Belleville; or online at: www.cdcquinte.com.
Distribution DepotsBancroft - North Hastings Community Cupboard:613-968-2466 ( ) ( )Belleville - Baby Box Store: 613-968-2466 ( ) ( )Belleville - Hillcrest Community Centre: 613-968-2466 ( )Belleville & Q. West Community Health Centre: 613-962-0000 ext. 233 ( )Deseronto Community Care: 613-396-6591 ( ) ( )Frankford Community Partners For Success: 613-398-1881 ( ) ( )Madoc Helping Hands Food Bank: 613-473-5255 ( ) ( )Madoc Support Centre: 613-473-4111 ( )Marmora Pentecostal Church: 613-472-3219 ( ) ( )Stirling Public Library: 613-395-2837 ( )Trenton Military Family Resource Centre: 613-965-3575 ( ) ( )Trenton - Belleville & Q. West Community Health Ctr.: 613-965-0698 ext. 118 ( )Tyendinaga - Community Health: 613-967-3603 ( ) ( )Tweed - Gateway Community Health Centre: 613-478-1211 ext 285 ( ) ( )
COMMUNITY DEVELOPMENT COUNCIL OF QUINTE (CDC)
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COMMUNITYSERVICES
CLOTHING PROGRAMS
Salvation Army Thrift Store (Minimal Cost)161 Bridge Street West 613-968-7776Monday - Friday 9:00 a.m. - 8:00 p.m.Saturday 9:00 a.m. - 5:00 p.m.
St. Vincent De Paul (Minimal Cost) 205 Coleman Street 613-966-8005Monday - Friday 10:00 a.m. - 5:00 p.m.Saturday 10:00 a.m. - 3:00 p.m.
Belleville Pregnancy & Family Care Centre (Free Baby Clothing)200 Dundas Street East 613-969-7866Monday - Friday 11:30 a.m. - 4:30 p.m.
People Helping People (Free)Call Ontario Works office for referral 613-473-5258Monday - Friday 8:30 a.m. - 4:30 p.m.
Community Care Closet (Minimal Cost) 293 Main Street Tuesday - Saturday 10:00 a.m. - 4:00 p.m. 613-396-6591
New-To-You (Minimal Cost)189 North Hastings Street, Bancroft 613-332-2229Monday - Friday 10:00 a.m. - 4:00 p.m.
Choices Thrift Shop (Minimal Cost)22 Bridge Street West, Bancroft 613-332-0439Monday - Friday 10:00 a.m. - 4:00 p.m.Saturday 10:00 a.m. - 3:00 p.m.
Word Of Life Outreach Centre ($10 to Fill Large Bag)2016 Hwy 127, Lake St. Peter 613-338-2121Tuesday - Friday 10:00 a.m. - 4:00 p.m.
Salvation Army Thrift Store (Minimal Cost)34 Front Street, Trenton 613-392-4538Monday - Friday 9:30 a.m. - 4:00 p.m.
Salvation Army (Minimal Cost) 224 Metcalf Street 613-478-3375 Monday - Friday 10:00 a.m. - 4:00 p.m.Saturday 9:00 a.m. - 4:00 p.m.
BELLEVILLE
CENTRE HASTINGS
DESERONTO
NORTH HASTINGS
QUINTE WEST
TWEED
8
COMMUNITYSERVICES
CHILDREN’S PROGRAMS
Child care fee subsidy provides financial assistance towards the cost of licensed child care as determined by an income test. Subsidy is available to support the employment, training and educational needs of parents.
Families applying for subsidized child care should contact the Intake Access Centre at: 613-771-9630 or 1-866-414-0300 (Northern Hastings County) where a screener will work with parents to determine their child care needs by gathering appropriate information and booking an appointment with a child care caseworker.
Families that require specific information about a licensed child care centre can access the new Ministry website at: www.ontario.ca/licensedchildcare
To register for a Before/After School Program below, contact Hastings County Children’s Services at: 613-966-9771 ext. 2612.
Sir John A. MacDonald’s Before & After School Adventure Club22 Harder DriveMonday - Friday 7:30 a.m. - 9:00 a.m. and 3:00 p.m. - 5:00 p.m.
St. Michael’s School After School Program273 Church Street Monday - Friday 2:30 p.m. - 5:30 p.m.
Queen Elizabeth School, School Age Program 16 Sillers Avenue, Trenton
Monday - Friday 7:30 a.m. to 9:15 a.m.; 3:35 p.m. - 5:30 p.m.
Frankford School, School Age Program 36 Adelaide Street Frankford
Monday - Friday 7:30 a.m. to 9:15 a.m.; 3:35 p.m. - 5:30 p.m.
CHILDREN’S SERVICES
BELLEVILLE
TRENTON
FRANKFORD
9
COMMUNITYSERVICES
HOUSING SERVICES
HASTINGS COUNTY HOUSING SERVICES
HOME VISITOR PROGRAM
The mission of the Housing Services is to provide safe, modest, affordable housing to low income people in Hastings County. Housing Services provides subsidized housing, rent supplement programs, and manages a centralized waiting list for all social housing in Hastings County (almost 2,600 units). They research and develop new affordable housing for residents of Hastings County. Tenants living in social housing pay about 30% of their income towards rent.
Housing units are located throughout Hastings County, in the following locations:
?Bancroft?Belleville?Coe Hill?Deseronto?Frankford (Quinte West)?Madoc?Marmora?Stirling?Trenton (Quinte West)
To apply for social housing or for further information, contact the Intake Access Centre at: 613-771-9630 or 1-866-414-0300, or visit one of our offices:
15 Victoria Avenue, 2nd Floor, Belleville (Main Office): 613-968-3465 91 Creswell Drive, Trenton (Quinte West): 613-392-13871-800-267-2804 (Toll-Free)
Applications are available at any Ontario Works office in Hastings County (see back cover for contact information), or by visiting our website at: www.hastingscounty.com
A program that supports individuals at risk of becoming homeless, provides daily living assistance, does safety check-ins, and connects people with community supports. For more information or to make a referral, please contact 613-968-3465 ext. 4320.
10
COMMUNITYSERVICES
HOUSING SERVICES
Hastings Housing Resource Centre (HHRC)
Belleville
Central HastingsNorth HastingsTrenton
“Our House”, “Our House Too” and “Diane’s Place”
Youth Habilitation Quinte (Youthab)
The HHRC helps people 16 years of age and older to find affordable, adequate housing in Hastings County. HHRC has a complete listing of available housing throughout Hastings County which may be seen at any of their offices, or online at www.hastingshousing.com.
: 210-A Front St. 3rd floor; Monday - Friday 8:30 a.m. - 4:30 p.m. 613-969-1748 ext. 231
: 613-473-0400: Loyalist College Bancroft (Housing Board) 613-332-8156
: 81 Dundas St. W. (Career Edge); 613-392-8317Wednesday 8:30 a.m. - 4:30 p.m.Friday 8:30 a.m. - 4:00 p.m.
Operated by the Canadian Mental Health Association, Our House, Our House Too, and Casa Tres provide a safe and affordable cooperative housing program for singles, youth, and families who are either homeless, or at risk for homelessness for up to 6 months. Includes the following services:?Assistance with finding long-term housing?Counselling Services and employment planning?Recreational/Social opportunitiesFor further information contact: 613-969-8874
Youthab provides a spectrum of services for young adults (16-24 years old). Services include:?Mental Health and Employment Counselling?Supported Housing ?Housing Referral Service?Transition Home Program 613-969-9765210-A Front Street, Belleville, 613-969-0830200 Hastings Street North, Bancroft, 613-332-5558 (leave message)81 Dundas Street West, Trenton, 613-392-8317153 St. Lawrence Street East, Madoc, 613-473-9019www.youthab.ca
11
COMMUNITYSERVICES
LEGAL SERVICES
Community & Advocacy Legal Centre
Legal Aid Ontario
Non-profit legal clinic provides free legal advice and advocacy services for low-income individuals throughout Hastings County. The clinic can help with Tenant’s Rights (we have a Tenant Hotline and the Tenant Duty Counsel program), Workers’ Compensation, Social Assistance and Canada Pension Plan issues, and employment problems.
Please call the Belleville office at (613) 966-8686 or 1-877-966-8686 for help or to make an appointment to meet with us in any of our offices. People who are Deaf should call (613) 966-8714 or 1-877-966-8714.
Belleville, 158 George Street (Level 1) (613) 966-8686 Monday - Friday 9:00 a.m. – 5:00 p.m.
We have part-time satellite offices in Trenton, Madoc and Bancroft. Please call our Belleville office to arrange an appointment in any of these offices. Visit the clinic website at: www.communitylegalcentre.ca
Services provided by Legal Aid Ontario include:?Advice Lawyers - lawyers can give advice on family or criminal law on the
phone (20 minutes of free advice) or you can get family law advice in person at local Family Law Information Centre (FLIC), Belleville, 613-968-6759. Drop-in clinic, Family Advice Lawyer, Quinte Courthouse, Room 1306, Tues., 12:30-4:30; Fri., 9:00-1:00
?Certificates - given, if you qualify, for representation non family, criminal, or immigration law matters
?Duty Counsel - services are offered in most courts?Telephone Applications for Certificates
To find out more about Legal Aid services, please call the Client Service Centre at 1-800-668-8258. TTY, call 1-866-641-8867. Press “0" and ask to speak to a client service representative.
12
COMMUNITYSERVICES
FINANCIAL AND EMPLOYMENT SERVICES
ONTARIO WORKS
Job Information CentresBelleville Trenton Madoc BancroftDeseronto
Service Excellence Colour Your Life Let’s Go, Out Front
Community Trusts
BellevilleCentral HastingsNorth HastingsQuinte West
To apply for Ontario Works in Hastings County, contact 613-771-9630 or 1-866-414-0300 or online at www.ontario.ca/socialassistance.
Ontario Works not only provides financial assistance, but full assistance in finding employment through five in the County.? - Ontario Works, 228 Church St, Belleville 613-966-8032 x2508? - Ontario Works, 91 Creswell Drive, Trenton 613-392-1387 x2216? - Ontario Works Office, 56 Russell St. North 613-473-5258 x3444? - Ontario Works Office, 27578 Highway #62 613-332-3410? - Library, Main Street 613-396-2610
Ontario Works provides Training Placement Opportunities, which are unpaid placements with non-profit and government services. These provide on-the-job learning experiences.
In addition, Ontario Works offers various in-house programs that provide skills that help people to learn how to obtain and retain employment. Programs include: , , and . For more information, contact your local Ontario Works office.
Community Trusts provides financial assistance to low income people. Items such as rent, heat, hydro, appliances and emergency food may be covered. Applicants can only apply once in a twelve-month period.
There are four contacts for Community Trust:
: 613-962-3070: 613-473-5258
: 613-339-1100: 613-392-1387 ext. 2202
For Emergency Service after 4:30 pm and on weekends, call 613-968-6834 or 1-866-414-0300
13
COMMUNITYSERVICES
URGENT SERVICES
DOMESTIC VIOLENCE
Three Oaks.
Maggies Resource Centre of North Hastings.
MENTAL HEALTH SERVICES
Canadian Mental Health Association
Mental Health Services - Hastings-Prince Edward
Crisis Line
310-OPEN (6736)
If you are living in a violent or abusive situation, Ontario Works can help.?You will receive an appointment within 24 hours at a safe location?Money can be provided to help you move out immediately?Money can be provided to help you set up a home in the community if you
are leaving an abusive home, an interval home, or a shelterTo access this confidential service, call: 613-771-9630 or 1-866-414-0300.
Safe shelter and services for abused women and their children. 24-hour crisis line: 613-966-3074 or 1-800-267-0533 www.threeoaksshelterandservices.ca
Provides services to abused women. Call: 613-332-3010 (after hours services available).
Provides various free programs and services for people with mental health issues such as: emergency housing; return-to-work program; individual and group counselling; assertive telephone outreach program.Monday - Friday 8:30 a.m. - 4:30 p.m. www.hastings-cmha.org41 Octavia Street, Belleville 613-969-8874
Provides free services to individuals 16 years of age and older who may be affected by any mental illness or disorder. Services include: counselling, case management, housing supports, court diversion, and recreation.Monday - Friday 8:30 a.m. - 4:30 p.m.Belleville (Main Office) 3 Applewood Drive (2nd Floor) 613-967-4734Belleville (Court Diversion Office) 15 Bridge Street West 613-968-1111Bancroft 33 Flint Ave. 613-332-3826Madoc 167 Durham Street South 613-473-9914Trenton 27 King Street 613-394-1655www.mentalhealthservices.ca or www.camh.net
: 613-969-5511 or 1-888-757-7766
: A free, confidential service to get information and support for all mental health and addictions needs in Hastings County.
14
COMMUNITYSERVICES
TRANSPORTATION SERVICES
BELLEVILLE TRANSIT
Belleville Transit
CENTRAL HASTINGS PUBLIC TRANSIT
DESERONTO TRANSIT Deseronto Transit
QUINTE WEST TRANSIT (QUINTE ACCESS)
NORTH HASTINGS TRANSIT Bancroft Community Transit
The Trout
Main Intercity Terminal: 165 Pinnacle Street operates 7 days a week, Monday to Sunday, inclusive with
8 routes servicing the urban area of the City.For schedules and further information call 613-962-1925 or visit the website:www.city.belleville.on.ca and click on the Public Transit link
The Phase 1 Route travels through the municipalities of Central Hastings, Marmora and Lake, and Stirling-Rawdon into the city of Belleville. The Phase 2 Route passes through Madoc Township and the Municipality of Tweed, and then into the city of Belleville.For schedules and further information call 613-473-5255 or visit the website:www.chsninc.ca and click on the Public Transit link
(DT) provides public transportation services to destinations including Deseronto, Napanee, Belleville, and Prince Edward County.For schedules and further information call 613-396-4008 or visit the website:www.deseronto.ca and click on the Public Transit link under Departments
There are several bus routes that travel within Trenton ward of Quinte West. For schedules and further information call 613-392-9640 or visit the website:www.quinteaccess.org and click on Public Transit
is a non-profit organization providing a door-to-door transportation service by volunteer drivers. For schedules and further information call 613-332-2732 or visit the website: www.bancroftcommunitytransit.com
provides public transportation for all people in North Hastings and Highlands East. For schedules and further information call 613-332-4700 ext. 28 or visit the website: www.catchthetrout.ca
15
COMMUNITYSERVICES
CHILDREN’S RECREATION PROGRAMS
ONTARIO WORKS RECREATION FUND
HOUSING RECREATION FUND
PLAYING FOR KEEPS (QUINTE CHILDREN’S FOUNDATION)
OTHER COMMUNITY SERVICES
KOMPUTERS FOR KIDS
Children and youth (ages 2-18 years of age) whose family is on Ontario Works or Ontario Disability Support Program (ODSP) may be eligible for up to $150 per child, per year. Recreation, arts and cultural activities and sports which require at least bi-weekly participation may be approved. Families should contact their Ontario Works or ODSP caseworker for information about the recreation fund.
Families in Social Housing are eligible to receive up to $150 per child, to a limit of $300 per family per calendar year. For further information contact the Supervisor, Community Relations from the Housing Programs Branch, at 613-968-3465 extension 4320.
Playing for Keeps funds sport and social activities for children up to the age of 17, who are unable to participate because of financial need. Playing for Keeps gives them the chance to share in fun activities that their friends and peers are experiencing. Funds may be provided to help with the cost of participating in sport, recreation, arts and cultural activities. For further information contact the Quinte Children’s Foundation at 613-962-9292. www.quintechildrensfoundation.com (can apply online)
Do you have children who will benefit from a computer?Komputers for Kids helps families with school aged children by providing a computer in your home. To apply for a computer, call one of the following agencies:Abigail’s Centre - 613-961-1884?Community Development Council Quinte - 613-968-2466?North Hastings Children’s Services - 613-332-0179Or contact your caseworker for a direct referral or visit website at www.komputersforkids.ca. Allow 3-4 weeks for delivery of system.
OFFICE LOCATIONS & CONTACT INFORMATION
BANCROFT - ONTARIO WORKS27578 Highway #62 - P.O. Box 1860Bancroft, ON K0L 1C0Tel: 613-332-3410 Fax: 613-332-5550Toll Free: 1-866-569-1941
BELLEVILLE - ONTARIO WORKS/CHILDREN’S SERVICES228 Church Street - Postal Bag 6300Belleville, ON K8N 5E2Tel: 613-966-8032 Fax: 613-966-4598Toll Free: 1-800-267-0575
HOUSING PROGRAMS BRANCH15 Victoria Ave., 2nd Floor Box 7Belleville, ON K8N 1Z5Tel: 613-968-3465 Fax: 613-968-3197Toll Free: 1-800-267-2804
QUINTE WEST - ONTARIO WORKS/HOUSING PROGRAMS91 Creswell DriveTrenton, ON K8V 6A6Tel: 613-392-1387 Fax: 613-392-2876
MADOC - ONTARIO WORKS56 Russell Street North - P.O. Box 1007Madoc, ON K0K 2K0Tel: 613-473-5258 Fax: 613-473-1027Toll Free: 1-866-434-4024
Ontario Disability Support Program (ODSP) - 613-962-9562
To apply for assistance in Hastings County, contact 613-771-9630 or 1-866-414-0300 or online at www.ontario.ca/social assistance
Send corrections/updates to booklet to: [email protected]
*Please note: Information in this booklet may change at any time. For the most current information, please call the agency directly, or visit the
Hastings County website (hastingscounty.com) and click under County Services and then Social Services
For Emergency After-Hours
Homeless Services,Contact the
Red Cross at: 1-866-317-6544
This booklet was printed on 100% recycled paper using vegetable inks and meets the following environmental accreditations:
www.hastingscounty.com