Employees Satisfaction in Indian Oil Corporation Limited

7/28/2019 Employees Satisfaction in Indian Oil Corporation Limited

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Employees Satisfaction in

Indian Oil Corporation

Limited

Presented by: Premlata SinghJv-P/12/5685

MBA(HRM)


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INTRODUCTION TO THE

TOPIC

This survey is conducted to find the level of

satisfaction among the employees of

Mathura Refinery. In the modern era, tosatisfy basic human need is not a tough

task but there is something much more

besides these needs, which an employee

expects to satisfy by the organization. Andthe fulfillment of these desires and

expectations gives a feeling of complete

satisfaction.


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VISION:

A

major,diversified,transnational,integrated energy company, with national

leadership and a strong environment

conscience, playing a national role inoil security and public distribution.

MISSION:

To maintain creation of wealth, valuesatisfaction for the stockholders.

To provide technology and services

through research and development.


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OBJECTIVE OF THE STUDY

The survey in conducted in Mathura

Refinery. The line of objective of this

survey is as follows:

To measure the level of employeesatisfaction in Mathura Refinery.

To identify those factors which are

affecting the levels of employeesatisfaction.

To explore various criterion on which the

level of job satisfaction of employee of

Mathura Refinery.


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Definition of employee

satisfactionEvery employee wants satisfaction on

the workspot.In the industry, employee

is satisfied when they are getting the

expected satisfaction. Satisfactionmay include: working

conditions,salary,status,welfare,job

opportunities,carrer development.etc.


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Research Methodology

Research methodology may be understoodas a science of studying how research is

done scientifically.

As we know research methodology is to usethe methods during the research. Research

is of 2 types of research i.e. descriptive

research and analytical research.


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HYPOTHESIS:

1. The problem is discussed by the experts

working in the organization.2. Examination of data and records,

available in the org.

3. Personal interview with interested parties.

RESEARCH DESIGN:

I had used exploratory research design. Itincludes 2 methods:

1. The survey of the concerning literaturewhich include review of the work alreadydone by others.

2. Analysis of the existing records in the


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SAMPLE SIZE:

I had studied only 50 individuals includedworkers and officers.

SAMPLING METHOD:

I had used Random Sampling as it was both

time saving as well as easy method ofpicking up the sample.

DATA COLLECTION METHODS:

Observation method, interview method,secondary sources(records , newspaper,

journal, magazines,darpan etc)


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DATA INTERPETATION

1.Job is sat isfacto ry at ind ividual level:

10% are not satisfied with their job,30%

people felt that they are excellent at their job

and rest of them feel that the job which they

are performing individually is satisfactoryand average.

0

10

20

30

40

Excellent Very Good Good SatisfactoryUnsatisfactory

30 32

10

18

10

Percentage

of

Satisfact ion

Satisfact ion Level

Job Satisfaction at Individual Level


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2.Sat isfact ion with working

condi t ions:

34% of the employee consider the

working conditions as excellent,24%

as good and 22% as satisfactory.

0

10

20

30

40

Excellent Average Below Average

Good

34

22 20 24

Percentage

of

Satisfact ion

Satisfact ion Level

Level of Satisfaction with Working Conditions


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3.Satisfaction level with health and safety

measures

The organization provides lots of health, safety &

welfare facilities to the employees. 36% of the

employees feel that these are excellent. About 14%

are not satisfied with these facilities, as they are of

opinion that these are merely on paper & are not

available whenever required. While rest of theemployees consider he measures undertaken by

the organization as satisfactory.

36%

28%

22%

14%

Satisfaction Level with Health & Safety Measures

Excellent

Very Good

Satisfactory

Unsatisfactory


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FINDINGSThe criterion of job satisfaction also differs

from an employee to employee. Here we

have listed all the possible criterion of job

satisfaction for an employee.

Utilizing skills effectively Getting handsome salary

Acquiring higher status

Lots of facilities

Healthy working condition

Size of the organization

Location of the organizationetc.


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CONCLUSION

Although employees of the MathuraRefinery are getting so many facilitiesbut still there is lot of dissatisfaction

among the employees of the org. Management must aware of the

needs & expectations of theemployees. Every employee wants

higher status and more opportunitiesto make his future bright and make hislife more &more comfortable.

Documents

Employees Satisfaction in Indian Oil Corporation Limited