Factors Determining Job Satisfaction of Employees

Embed Size (px)

Citation preview

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    1/52

    1. Sameia Farhat

    2. Sadia Zia

    3. Sonia G.M

    4. Fatima Mazhar

    5. Saima Kausar

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    2/52

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    3/52

    Job satisfaction is

    how content an

    individual is with

    his or her job.OR

    Job satisfaction is

    ones attitude

    towards his job

    (positive or

    negative).

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    4/52

    Satisfaction in work and the work

    environment is the basic constituent of

    employee job.

    Employee attitudes and values influencetheir behavior.

    Positive outlook and backup from HR

    helps modify behavior resulting in higher

    performance levels.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    5/52

    Job Satisfaction can be

    measured by:

    Global approach

    It measures the overall

    satisfaction of the job.

    Facet approach

    In this approach, satisfactionis measured on each aspect

    of the job.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    6/52

    According to Abrahan A. Korman, there are two

    types of factors which determine the job

    satisfaction of an employee. These are:

    1) Organisational Factors2) Personal Factors

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    7/52

    1. Occupational Level

    2. Job Content

    3. Considerate Leadership

    4. Pay and Promotional Opportunities5. Working Conditions

    6. Respect from Co-Workers

    7. Relationship with Supervisors8. Opportunity for Advancement

    9. Workload and Stress Level

    10. Financial Rewards

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    8/52

    The higher the level of the job, the greater is

    the satisfaction of the individual. This is

    because higher level jobs carry greater

    prestige and self control.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    9/52

    Greater the variation in job content and the

    less repetitiveness with which the tasks must

    be performed, the greater is the satisfaction

    of the individual involved.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    10/52

    People like to be treated

    with consideration.

    Hence considerate

    leadership results in

    higher job satisfaction

    than inconsiderate

    leadership.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    11/52

    All other things being equal these two

    variables are positively related to job

    satisfaction. i.e., if pay and promotional

    opportunities are increased itll result in anincrease in job satisfaction

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    12/52

    Working for eight hours or more can

    be really tolerable if you have agreat and entertaining crew

    working along with you. Further, if

    you receive the right working

    conditions, such as lighting, space,and other such factors, it will only

    increase your level of job

    satisfaction.

    In short, you will want to go to workif your organization provides you

    with a good workplace

    communication and encouraging

    environment.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    13/52

    Employees seek to be treated

    with respect by those they workwith. A hostile work environment-- with rude or unpleasant co-workers -- is one that usually haslower job satisfaction.

    Managers need to step in andmediate conflicts before theyescalate into more seriousproblems requiring disciplinaryaction.

    Employees may need to bereminded what behaviours areconsidered inappropriate wheninteracting with co-workers.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    14/52

    Effective managers know thattheir employees need recognition

    and praise for their efforts and

    accomplishments.

    Employees also need to know,their supervisor's door is always

    open for them to discuss any

    concerns they have that are

    affecting their ability to do theirjobs effectively and impeding

    their satisfaction at the office.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    15/52

    Employees are more satisfied with their current

    job if they see a path available to move up the

    ranks in the company and be given more

    responsibility and along with it highercompensation.

    Many companies encourage employees to

    acquire more advanced skills that will lead tothe chance of promotion.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    16/52

    Dealing with a workload that is far

    too heavy and deadlines that are

    impossible to reach can cause job

    satisfaction to erode for even the

    most dedicated employee.

    Falling short of deadlines results

    in conflict between employees and

    supervisors and raises the stresslevel of the workplace.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    17/52

    Job satisfaction is impacted by anemployee's views about the

    fairness of the company wage scale

    as well as the current

    compensation she may bereceiving.

    Opportunities to earn special

    incentives, such as bonuses, extra

    paid time off or vacations, also

    bring excitement and higher job

    satisfaction to the workplace.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    18/52

    1. Personality Job Fit

    2. Work itself

    3. Educational Level

    4. Role Perceptions5. Gender

    6. Career development

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    19/52

    Individuals should be assigned the job that

    suits their interest.

    Recently it has been seen that MBA graduates

    are satisfied with their job if they get thejob related to the specialization they have

    chosen during the MBA degree.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    20/52

    One of the key findings from research is the

    open expression of fulfilment in workplace

    to gain fulfilment in their work is a powerful

    motivator

    To be fulfilled, people need to value their

    day-to-day work activities. People need to

    have a sense of accomplishment or pleasure

    from the work itself.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    21/52

    With occupational level there is a

    negative relationship between the

    educational level and job

    satisfaction.

    The higher the education, the higher

    the reference group which the

    individual looks to for guidance to

    evaluate his job rewards Well-educated individuals know the

    scope expectations and dept of their

    jobs

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    22/52

    Different individuals hold different

    perceptions about their role.

    Job satisfaction is determined by this factor

    also. The more accurate the role perceptionof an individual, the greater his satisfaction.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    23/52

    One might predict gender to be the

    case, generally low occupational

    aspiration of women.

    Women are less satisfied with their

    jobs in workplaces where family

    friendly work environment are not

    available.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    24/52

    The Employee is more satisfied with the job:

    Experience within a specific field of interest

    Success at each stage of development

    Educational attainment with eachincremental stage.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    25/52

    Achievement

    ---Personal Achievement

    ---Social Achievement

    Introduce of rewards Need For Influence

    Advancement

    Recognition

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    26/52

    Desires for

    personal career development

    improvement in one's own life standards

    better education & prospects for children improving one's own work performance.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    27/52

    A drive for some kind of collective success is

    relation to some standards of excellence.

    It is indexed in terms of desires to Increase overall productivity

    Increased national prosperity

    Better life community

    Safety for everyone

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    28/52

    Job satisfaction is closely affected by the

    amount of rewards that an individual derives

    from his job,

    The level of performance is closely affectedby the basis for attainment of rewards.

    positive relationship between performance

    and reward

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    29/52

    A desire to influence other people &

    surroundings environment.

    In the works situation, it means to havepower status & being important in

    participation in decision making.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    30/52

    Employees are satisfied with their current

    job if they see a path available to move up

    the ranks in the company and be given more

    responsibility

    Many companies encourage employees to

    acquire more advanced skills that will lead to

    the chance of promotion.

    Companies often pay the cost of tuition foremployees training courses

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    31/52

    Another major factor determining job

    satisfaction is that recognizes the efforts and

    work of employees.

    Appreciating ones work or providing betteropportunities will motivate and encourage

    him to contribute more to the firm ,he knows

    his efforts will be respected or identified.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    32/52

    HR must ensure pursuance of right

    assignment about the satisfaction of the

    employee at the recruitment and selection

    stage itself.

    HR should consider value systems as key

    credentials along with abilities and

    experience to be compatible with that of the

    organization.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    33/52

    Give Employees More Control

    Ease Commuting Stress

    Stop Wasting Time Encourage Social Connections

    Promote Good Health

    Create an Atmosphere of Growth Break Up Routines

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    34/52

    Employers should look for ways to give

    employees more control over their

    schedules, environment, and/or work

    habits. Employees have demanding schedules

    outside of work, and many workers

    appreciate a boss who considers work-life

    balance.

    Employers should also encourage

    employees to customize their workstations.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    35/52

    Bad commutes are a major source of

    unhappiness. People feel frustrated,

    powerless, and stressed.

    Employers should consider ways to decreasecommuting stress.

    Another possibility is to offer telecommuting

    options. This eliminates the necessity of

    commuting and allows employees to workwhere they are most comfortable.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    36/52

    Tight deadlines are another major

    sources of stress for many

    employees. Employers can ease this

    stress by freeing up more time.

    Whenever possible, substitute

    conference calls for meetings.

    To reduce unnecessary chitchat,

    make calls before lunchtime or atthe end of the day.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    37/52

    Employers should find ways to encourage

    social relations.

    Arrange workstations so employees can see

    each other and talk. Employers can alsoencourage office celebrations for holidays

    and birthdays

    Community service is a great way to build a

    positive reputation, and it is a happinessbooster for employees.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    38/52

    Poor health is not only damaging to

    employees, it is detrimental to businesses.

    Corporations pay a heavy cost for stress-

    related illnesses.

    The first step is to educate employees on

    health topics. Provide reading materials or

    offer seminars. To help employees make positive lifestyle

    changes.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    39/52

    Jobs are more than a source of income. Jobs

    are a venue for employees to grow and learn.

    Employers can create an atmosphere of

    growth by providing training, acknowledgingbenchmarks, and celebrating

    accomplishments.

    Employers should also encourage employees

    to take risks and learn new skills

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    40/52

    Employers should look for

    small ways to surprise

    employees. For instance,

    you can occasionally bringin a special treat such as

    coffee or baked goods.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    41/52

    In an attempt to fix job

    dissatisfaction, employers have tried

    to improve recruitment and

    selection, develop new hire

    orientations and training, establish

    realistic career opportunities,

    create incentives and rewards to

    recognize performance and

    contributions, offer flexible work

    arrangements, enhance the content

    of jobs, encourage leadership

    involvement of employees, and so

    on.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    42/52

    Work performance

    Absenteeism

    Commitment

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    43/52

    Though job satisfaction leads to efficiency,

    recent findings indicate that other factors

    are responsible for work performance.

    Today, technological and market forces

    play a major role in organizational

    efficiency.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    44/52

    One can find a consistent negativerelationship between satisfaction andabsenteeism . While it certainly makes sensethat dissatisfied Sales Persons are more likely

    to miss work.

    An interesting finding is that absenteeismfollowed by negative feedback like, loss of

    pay might lead to dissatisfaction and in turna high rate of absenteeism.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    45/52

    Organizations today have expressed a lack

    of loyalty and commitment from

    employees and hence are unable to retain

    qualified professionals.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    46/52

    Fulfilment Satisfaction occur whenemployees have:

    Satisfaction with the job:

    To be fulfilled, people need to value theirday-to-day work activities.

    People need to have a sense of

    accomplishment or pleasure from the work

    itself.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    47/52

    Satisfaction with relationships:

    People also need to value the relationships

    they have on the job to be fulfilled. People

    want to like working with their co-workers.

    Satisfaction with leadership:

    If people do not think that they are being

    managed or led effectively, it is hard to havefulfilment in the work.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    48/52

    Employers' emphasis should be on matching

    employees with meaningful work. The employer should tell employees early

    and often that it is the employee'sresponsibility to recognize and pursue their

    own career contentment.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    49/52

    An employer cannot make employees

    happy; employees have to do this

    themselves.

    Employees who learn to take charge oftheir own happiness at work will be highly

    motivated.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    50/52

    Managers must concentrate on employing theright people for the organization in order to

    maximize on the possibility that employees will

    be satisfied.

    Satisfied employees will stay with the company

    for a relatively long period. Thus, they must

    concentrate on removing dissatisfies from the

    workplace to enable employees to get on withtheir own satisfaction in an environment.

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    51/52

  • 7/30/2019 Factors Determining Job Satisfaction of Employees

    52/52