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susannahsack.com Employee Value Proposition Defining and Activating our EVP

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Page 1: Employee Value Proposition - susannahsack.comsusannahsack.com/uploads/1/2/4/4/124428899/evp_discovery_and... · Our Employee Value Proposition susannahsack.com Intelligent coworkers

susannahsack.com

Employee Value PropositionDefining and Activating our EVP

Page 2: Employee Value Proposition - susannahsack.comsusannahsack.com/uploads/1/2/4/4/124428899/evp_discovery_and... · Our Employee Value Proposition susannahsack.com Intelligent coworkers

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Why should we care about our EVP?

A well-defined EVP can help us...

An EVP helps attract the people who are best aligned with our unique

mission, vision, and culture. Likewise, an EVP helps candidates who aren’t a great fit recognize that fact early on—

which saves time for us and them.1

…attract the right talent

If candidates find an EVP valuable, they will look at compensation as a smaller part of the equation. This

means even if we can’t offer the most competitive pay, we can still

successfully compete on other dimensions.2

…reduce salary competition

When individuals perceive alignment between their values and those of the company, they tend to stay longer and

feel more committed to the organization.3 A strategically

communicated EVP reinforces the person-organization value fit.

…retain the best people

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What is an Employee Value Proposition?

Page 4: Employee Value Proposition - susannahsack.comsusannahsack.com/uploads/1/2/4/4/124428899/evp_discovery_and... · Our Employee Value Proposition susannahsack.com Intelligent coworkers

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Value Proposition:

The benefits a company promises to customers purchasing a product or service.

Page 5: Employee Value Proposition - susannahsack.comsusannahsack.com/uploads/1/2/4/4/124428899/evp_discovery_and... · Our Employee Value Proposition susannahsack.com Intelligent coworkers

susannahsack.com

Value Proposition:

The benefits a company promises to customers purchasing a product or service.

Page 6: Employee Value Proposition - susannahsack.comsusannahsack.com/uploads/1/2/4/4/124428899/evp_discovery_and... · Our Employee Value Proposition susannahsack.com Intelligent coworkers

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Value Proposition:

The benefits a company promises to customers purchasing a product or service.

Employee Value Proposition (EVP):

The benefits a company promises to employees in exchange for their work, time, and effort.

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An EVP may consist of...

Salary

Benefits

Training programs

Paid time off

Schedule

Wellness programs

Perks

Culture

Values

Meaningful work

Growth opportunities

Job security

Relationships

Autonomy

Tangibles Intangibles

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EVP in Action

2 examples

Page 9: Employee Value Proposition - susannahsack.comsusannahsack.com/uploads/1/2/4/4/124428899/evp_discovery_and... · Our Employee Value Proposition susannahsack.com Intelligent coworkers

Example 1: Apple

Page 10: Employee Value Proposition - susannahsack.comsusannahsack.com/uploads/1/2/4/4/124428899/evp_discovery_and... · Our Employee Value Proposition susannahsack.com Intelligent coworkers

Employee Value Proposition:

Hard workPrestige

High energy teams

Example 1: Apple

Page 11: Employee Value Proposition - susannahsack.comsusannahsack.com/uploads/1/2/4/4/124428899/evp_discovery_and... · Our Employee Value Proposition susannahsack.com Intelligent coworkers

Example 2: Amazon

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Employee Value Proposition:

Exciting environmentChallenging work

Commitment

Example 2: Amazon

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EVP Data Sources

Analysis of employee feedback data

Page 14: Employee Value Proposition - susannahsack.comsusannahsack.com/uploads/1/2/4/4/124428899/evp_discovery_and... · Our Employee Value Proposition susannahsack.com Intelligent coworkers

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EVP Data Sources

Glassdoor

ReviewsExit Interview

SurveysWork Environment

Survey

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susannahsack.com

EVP Data Sources

Glassdoor

ReviewsExit Interview

SurveysWork Environment

Survey

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Glassdoor Analysis

Methodology:

113 Glassdoor employee reviews from the past year

Analyzed positive comments (“pros”) for themes and value proposition categories4

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Glassdoor Analysis

Methodology:

113 Glassdoor employee reviews from the past year

Analyzed positive comments (“pros”) for themes and value proposition categories4

Benefits Flexible schedule Ability to choose projects Variety of work

Sample:

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Glassdoor Analysis Results

Work/lifebalance

Managementvalue

Economicvalue

Developmentvalue

Applicationvalue

Interestvalue

Socialvalue

Frequency of Themes

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Glassdoor Analysis Results

Distribution of themes across value proposition categories4

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susannahsack.com

EVP Data Sources

Glassdoor

ReviewsExit Interview

SurveysWork Environment

Survey

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Exit Interview Survey Analysis

Methodology:

185 responses to the exit survey question, how would you rate our company as a place to work?

Analyzed the 174 responses from

former employees who rated us positively ( Good, Very Good, or Excellent) for themes.

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Reason Text Reason Group

I worked with fantastic people. They were good people and some of the smartest in the world.

(+) Environment

Exit Interview Survey Analysis

Methodology:

185 responses to the exit survey question, how would you rate our company as a place to work?

Analyzed the 174 responses from

former employees who rated us positively ( Good, Very Good, or Excellent) for themes.

Great people Smart people

Sample:

How would you rate our company as a place to work?

Excellent Very good Good Fair Poor

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Exit Interview Analysis Results

Frequency of Themes

Other

Time

Career

Total Rewards

Work

Environment

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Exit Interview Analysis Results

Distribution of themes across categories

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EVP Data Sources

Glassdoor

ReviewsExit Interview

SurveysWork Environment

Survey

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Work Environment Survey Results

Highest rated survey items & corresponding value propositions

Meaningful work

Satisfying work

Great people

Work/life balance

Positive atmosphere

Positive atmosphere

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Defining our EVP

Identifying the themes across data sets

Page 28: Employee Value Proposition - susannahsack.comsusannahsack.com/uploads/1/2/4/4/124428899/evp_discovery_and... · Our Employee Value Proposition susannahsack.com Intelligent coworkers

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Themes Across Data Sets

Intelligent people

Friendly, positive environment

Great people

Interesting and challenging work

Meaningful work

Variety of work

Ability to choose projects

Flexible schedule

Work/life balance

Benefits, specifically education and retirement

Glassdoor

Smart people

Nice, friendly atmosphere

Great people

Interesting and challenging work

Meaningful work

Variety of work

Freedom to choose projects

Flexible schedule

Work/life balance

Benefits, specifically education and retirement

Exit Interviews

Coworkers

Positive atmosphere

Satisfying work

Meaningful work

Work/life balance

Work Environment Survey

Page 29: Employee Value Proposition - susannahsack.comsusannahsack.com/uploads/1/2/4/4/124428899/evp_discovery_and... · Our Employee Value Proposition susannahsack.com Intelligent coworkers

susannahsack.com

Themes Across Data Sets

Intelligent people

Friendly, positive environment

Great people

Interesting and challenging work

Meaningful work

Variety of work

Ability to choose projects

Flexible schedule

Work/life balance

Benefits, specifically education and retirement

Glassdoor

Smart people

Nice, friendly atmosphere

Great people

Interesting and challenging work

Meaningful work

Variety of work

Freedom to choose projects

Flexible schedule

Work/life balance

Benefits, specifically education and retirement

Exit Interviews

Coworkers

Positive atmosphere

Satisfying work

Meaningful work

Work/life balance

Work Environment Survey

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Our Employee Value Proposition

Intelligent coworkers

Work that is interesting, meaningful, and challenging

A variety of work and the freedom to choose

Work/life balance and flexibility

Generous benefits, especially education and retirement

Friendly, positive environment

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EVP Activation

Communicating our EVP throughout the recruiting journey

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Recruiting Journey

AWARENESS CONSIDERATION INTERVIEW OFFER HIRE

PreboardingFirst day experience

Onboarding

Offer letterTotal rewards

Decision experience

Message templatesInterview experience

Follow up

Job postingsCareers site

Employer reviews

Social mediaMarketing campaigns

Events

E M P L O Y E E V A L U E P R O P O S I T I O N

passive candidates active candidates

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AWARENESSSocial media

Marketing campaignsEvents

CONSIDERATIONCareers site

Job descriptionsEmployer reviews

INTERVIEWCommunications

PreparationInterview experience

OFFEROffer letter

Comparing offersDecision experience

HIREOnboarding

First dayAcclimating

Social media content highlighting our interesting, challenging work

Page 34: Employee Value Proposition - susannahsack.comsusannahsack.com/uploads/1/2/4/4/124428899/evp_discovery_and... · Our Employee Value Proposition susannahsack.com Intelligent coworkers

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AWARENESSSocial media

Marketing campaignsEvents

CONSIDERATIONCareers site

Job descriptionsEmployer reviews

INTERVIEWCommunications

PreparationInterview experience

OFFEROffer letter

Comparing offersDecision experience

HIREOnboarding

First dayAcclimating

Updated job descriptions with a new EVP summary paragraph

Page 35: Employee Value Proposition - susannahsack.comsusannahsack.com/uploads/1/2/4/4/124428899/evp_discovery_and... · Our Employee Value Proposition susannahsack.com Intelligent coworkers

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AWARENESSSocial media

Marketing campaignsEvents

CONSIDERATIONCareers site

Job descriptionsEmployer reviews

INTERVIEWCommunications

PreparationInterview experience

OFFEROffer letter

Comparing offersDecision experience

HIREOnboarding

First dayAcclimating

Refreshed email templates to reflect our positive, friendly environment

Page 36: Employee Value Proposition - susannahsack.comsusannahsack.com/uploads/1/2/4/4/124428899/evp_discovery_and... · Our Employee Value Proposition susannahsack.com Intelligent coworkers

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AWARENESSSocial media

Marketing campaignsEvents

CONSIDERATIONCareers site

Job descriptionsEmployer reviews

INTERVIEWCommunications

PreparationInterview experience

OFFEROffer letter

Comparing offersDecision experience

HIREOnboarding

First dayAcclimating

Introduced new job offer letters that showcase benefits and work/life balance

Page 37: Employee Value Proposition - susannahsack.comsusannahsack.com/uploads/1/2/4/4/124428899/evp_discovery_and... · Our Employee Value Proposition susannahsack.com Intelligent coworkers

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AWARENESSSocial media

Marketing campaignsEvents

CONSIDERATIONCareers site

Job descriptionsEmployer reviews

INTERVIEWCommunications

PreparationInterview experience

OFFEROffer letter

Comparing offersDecision experience

HIREOnboarding

First dayAcclimating

Launched new onboarding platform welcoming hires to our EVP and culture

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Sources1 Kimball, A. (2017). How to create an employer value proposition part one: Strategy. http://newkind.com/creating-employer-value-proposition-part-1-strategy/

2 Six steps to building your employee value proposition. https://www.recruiting.com/blog/6-steps-building-employee-value-proposition

3 Amos, E. A. & Weathington, B. L. (2008). An analysis of the relation between employee-organization value congruence and employee attitudes. Journal of psychology, 142(6), 615-632.

4 Dabirian, A., Kietzmann, J., & Diba, H. (2017). A great place to work!? Understanding crowdsourced employer branding. Business horizons, 60(2), 197-205.