Mike Camarota| July 2018

WELCOMECOMMITTING TO ENGAGEMENT

WHY DOES ENGAGEMENT MATTER?

88% of employees quit a job for reasons other than money

(Bureau of National Affairs) (Work Institute 2017 Retention Report)

Are 59% less likely to leave their current company

Increase operating income by 19% and growth earnings by 28%

Are 12% more productive, creative, and collaborative

Cost companies $11 Billion annually due to turnover

(George Dickson from Bonusly) (CAP Study)

E N G A G E D E M P L O Y E E S :

47% employees actively looking to change companies say it is due to company culture

N O N - E N G A G E D E M P L O Y E E S :

(Christina Merhar from PeopleKeep)

(Fast Company)

DEFINING MISSION AND CULTURES E T T I N G T H E F O U N D A T I O N F O R S U C C E S S F U L E N G A G E M E N T

“Meaningful work is the single largest contributor to a positive employee experience”

Mission&

Culture

Retention

Engagement

Recruitment

Communication

Leadership

Appreciation

Purpose

(Globoforce WorkHuman Research Institute)

THE BUSR I G H T P E O P L E , R I G H T P L A C E

Understanding and sharing the

Mission “what we do” and the Culture

“how we do it” helps get the right

people in the right seats on the bus.

MANAGEMENT VS LEADERSHIPE N G A G I N G E M P L O Y E E S T H R O U G H L E A D E R S H I P M A X I M I Z E S P O T E N T I A L

COMMUNICATING INFORMATIONE N G A G E M E N T T H R O U G H T R A N S P A R E N T C O M M U N I C A T I O N

WHAT ARE YOUR FAVORITE

COMMUNICAT ION METHODS?

COMMUNICATING INFORMATIONE N G A G E M E N T T H R O U G H T R A N S P A R E N T C O M M U N I C A T I O N

• On boarding

“Transparency and confidence in an organization can inspire employees to be engaged –meaning they’re involved, enthusiastic and committed to their work” – Society for HR Management

• Quarterly all staff meetings

• Monthly HR benefits meetings

• Information hubs

• Mission and Vision Statement cards and posters

• Newsletters

• Internal web portal

• Website

HOW DO YOU SHOW APPRECIATION?

THE 5 LANGUAGES OF APPRECIATION

W O R D S O F A F F I R M A T I O N

A C T S O F S E R V I C E

Q U A L I T Y T I M E G I F T S T O U C H

Chapman, G. D., & White, P. E. (2012). The 5 languages of appreciation in the workplace: empowering organizations by encouraging people. Rev. and updated. Chicago: Northfield Pub.

CULTIVATE ENGAGED EMPLOYEESMETHODS THAT WORK

• Make i t pe r sona l

• Sk i l l s t ra in ing

• Th ink ing beyond se l f • Team apprec ia t ion

• Team bu i ld ing and team act iv i t ie s

MEASURE ENGAGEMENT CONT INUOUS IMPROVEMENT

OUR COMMITMENTSTAY ING COMMITTED TO ENGAGEMENT

O N - G O I N G

S M A L L T H I N G S M A T T E R

C O N V E Y V A L U E

B U I L D T R U S T

FOR A PR INTED COPY V IS I T | WWW. ITC-US .COM/ENGAGEMENT

THANK YOU!