Emergency Operations Plan Support Annex F EOC Staff Manual Updated June 2009

Emergency Operations Plan Support Annex F EOC Staff Manual Updated June 2009 Slide 2 Purpose of this training Program outline and schedule Instructor and class introductions Cell phones, radios, and pagers Breaks, facilities, and emergency exits. Slide 3 To provide a central location from which local government can provide interagency coordination and executive decisions in support of incident response and recovery operations. EOC Purpose Slide 4 Collect, evaluate and disseminate incident information Analyze jurisdictional impacts and set appropriate priority actions Manage requests, procurement, and utilization of resources. Slide 5 ASOC Air Support Operations Center EAA Evacuation Assemble Area EOC Emergency Operations Center EOP Emergency Operations Plan MACS Multi-Agency Coordination System LSC Logistics Section Chief OSC Operations Section Chief PSC Planning Section Chief. Slide 6 Addresses planned response to natural disasters, technological incidents, acts of terrorism, and weapons of mass destruction Applicable to all who have responsibilities during EOC operations. Slide 7 Robert T. Stafford Disaster Relief and Emergency Assistance Act Homeland Security Presidential Directive (HSPD) #5 Georgia Emergency Management Act of 1981 Chatham County Code, Chapter 21, Article III CEMA Director EOC Manager and EOC Section Chiefs. Slide 8 Incidents are typically managed at the lowest organizational and jurisdictional level Incident management activities will be initiated and conducted using NIMS principles The Chatham County EOC will be activated to support local government and/or agency response as needed. Slide 9 Intended only within the boundaries of Chatham County Provides site support only, not response activities managed by an Incident Commander Municipal departments maintain response plans that coincide with the EOC Plan. Slide 10 NIMS is a flexible framework of doctrines, concepts, principles, terminology, and organizational processes that is applicable to all hazards and jurisdictions The structure is based on three organizational constructs ICS, MACS, and Public Information. Slide 11 MACS define the operating characteristics, management components, and organizational structure of supporting incident management entities engaged through mutual-aid agreements and other predetermined assistance arrangements. Slide 12 The Incident Command System (ICS) defines the characteristics and structure of incident management throughout the life cycle of an incident. Slide 13 EOC Common Operating Picture Policy Direction Communications Support Resources Strategic Planning Legal and Financial Support Overall Situation Reporting and Incident Action Planning. ON-SCENE INCIDENT COMMAND On-Scene Response Execute Incident Action Plans Coordinates Needs with EOC. Slide 14 EOC vs ICS POLICY COORDINATION OPERATIONAL RESPONSE RESPONDERS EOC ICS Slide 15 ESF-1, Transportation ESF-2, Communications ESF-3, Public Works ESF-4, Firefighting Services ESF-5, Emergency Management ESF-6, Mass Care and Sheltering ESF-7, Resources ESF-8, Health and Medical ESF-9, Search and Rescue ESF-10, Hazardous Materials ESF-11, Pets, Agriculture and Historic/Cultural Preservation ESF-12, Utilities ESF-13, Public Safety and Security ESF-14, Recovery/Mitigation ESF-15, Public Affairs Slide 16 Management by Objective Coordinates between the EOC and Incident Commander(s) Uses operational periods as time frame Sets objectives based upon the incident May involve one or more strategies. Slide 17 Management by Objective CPG outlines the goals Goals are implemented into the IAP IAP is distributed to the EOC Staff EOC staff share the IAP and related goals with ICS in the field. Goals are achieved through tasks. Slide 18 Follow own agency's reporting relationships and chain-of-command All tobacco use is strictly prohibited in the EOC Beverages should be in spill proof containers EOC Staff members must check in/out with the front desk and Direct Report Telephones are for official business Personal entertainment items must be used with headphones. Slide 19 Public Information refers to processes, procedures, and systems for communicating timely and accurate information to the public during crisis or emergency situations. Slide 20 Requests for entry will be coordinated through the EOC Manager and the Lead Public Information Officer or the EOC Public Information Liaison Requests for press conferences and interviews will be coordinated through the Public Information Officer Media will be escorted by a Public Information Officer or designee at all times. Slide 21 Primary EOC site Old County Courthouse (OCH) Alternate EOC site Administrative Annex (Annex). Slide 22 CHARACTERISTICS Dedicated use facility Conference rooms Additional space available Equipped and maintained for immediate technical capabilities. LIMITATIONS Access Parking Flooding Wind. Slide 23 Primary EOC Floor Plan Red- Ops Blue- Plans Orange- Logs Green- Finance Slide 24 CHARACTERISTICS Estimated to withstand Category IV hurricane Equipped to support partial activation May be used as primary EOC site to support special events and severe weather. LIMITATIONS Work space Immediate use Access Space. Slide 25 Alternate EOC Floor Plan Slide 26 Comprised of Jurisdictional CEOs Focus on: Overall strategy Overall response priorities Policy setting. Slide 27 EOC Command Staff EOC General Staff EOC Functional Staff. Slide 28 EOC Management Physical Building Support Physical Staff Support Coordinate the Execution of CPG Objectives. EOC Command Staff Slide 29 Planning Section Chief Operations Section Chief Logistics Section Chief Finance/Administration Section Chief. EOC General Staff Slide 30 Involved in all EOC positions May hold specific titles/roles Representative of agencies needed to support EOC activities and incident operations. Slide 31 Command and Management General Staff Functional Staff Slide 32 Job Aids for every EOC Position Job Aids Identify: Position Coordinator and Chain of Command Staffing Requirements for each Operational Period Training Requirements General and Specific Responsibilities. Slide 33 All EOC staff are required to successfully complete IS-100, IS-200, IS-700, and IS-800 Certain positions will require IS-300 and IS-400 and other training unique to their EOC position. EOC Training Requirements Slide 34 Training and Exercise Ensure effective operations Occurs after plan is modified Occurs when significant staffing changes occur. Slide 35 Occurs when an authorized official determines that an event may require assistance due to the scope or magnitude of an emergency. Slide 36 Determined by the EOC Manager In accordance with EOC Activation Sequence Based upon the scope and complexity of the incident Includes considerations for manageable span of control. Slide 37 Mass Care and Sheltering Stress Management Medical Treatment and First Aid Emergency Evacuation. Slide 38 Level 3Monitoring Level 2Partial Activation Level 1Full Activation. Slide 39 Prepare for a potential event or manage an ongoing response Ensure appropriate personnel are at a state of readiness Provide efficient management and dissemination of information. Level 3 Monitoring Slide 40 Slide 41 Provide enhanced coordination to on going incident Ensure appropriate agencies are prepared should events escalate Manage information flow between on scene response, local, state, and federal agencies, the media and the public. Slide 42 Level 2Partial Activation Slide 43 Level 2 - continued Slide 44 Level 2Partial Activation Slide 45 Ensure EOC is fully staffed and functional Ensure necessary local and state resources are deployed to address impact(s) Maximize level of coordination. Slide 46 Level 1Full Activation Slide 47 Appropriate agency identification badges Appropriate EOC identification badges Sign-In/Sign-Out Media, visitors, and guests escorts Breaks Unauthorized personnel. Slide 48 White Command and Management Blue Planning Section Red Operations Section Orange Logistics Section Green Finance and Admin Section. Slide 49 Security and Identification Slide 50 Set length of time to achieve objectives May vary in length Commonly between 8-12 hours Should not exceed 24 hours. Slide 51 Incident Cycle (Planning P) Slide 52 Notification Thorough Size-Up Information Gathering Briefing / ICS-201 Initial Command Mtg. Slide 53 CPG Meeting Command and General Staff Meeting. Slide 54 Determines how strategies will be accomplished Assigns resources Identifies methods for monitoring. Slide 55 Review ICS 215 Incident safety Assess operations effectiveness Assess resource efficiency Information gathering. Slide 56 Command and General Staff attend Validates the proposed Operational Plan Outlines resource requirements IAP component submittals. Slide 57 Series of standard forms and supporting documents Conveys intent and direction for the Period. Slide 58 Beginning of new Operational Period Presents the IAP Brief-outs to EOC staff. Slide 59 Operations directs implementation Specific to the Ops Period Plan is evaluated trough the Period Adjustments made to meet objectives. Slide 60 Information Management Emergency Operating Records Legal and Financial Records. Slide 61 Allows system access through internet Allows users to be created at any time New boards may be created or edited Creates a time line of history of the event and actions taken. Slide 62 ICS Forms EOC Forms After Action Reports (AAR). Slide 63 Forms that are used by all EOC Positions: EOC-123 Credentialing and Accountability EOC-124 Reporting for Duty Checklist EOC -126 Staff Position Shutdown EOC-128 After Action Critique ICS-211 EOC Check-In/Check-Out ICS-213 EOC Message Form ICS-214 EOC Unit Log EOC-237 Shift Change Briefing EOC-238 Position SitRep. EOC Forms Common to All Slide 64 EOC-123 EOC Staff Credentialing and Personal Accountability Slide 65 EOC-124 EOC Reporting For Duty Checklist Slide 66 EOC-126 EOC Staff Position Shutdown Checklist Slide 67 EOC-128 EOC After Action Critique and Reporting Checklist Slide 68 ICS-211 EOC Check In/Out Log Slide 69 ICS-213 EOC General Message Slide 70 ICS-214 EOC Unit Log Slide 71 EOC-237 EOC Shift Change Briefing Agenda Slide 72 EOC-238 EOC Position Situation Report Form Slide 73 Resource requests (internal/external) Resource priority levels Life Threatening (LT) Urgent (U) Routine (R) Resource Tracking State Request Management. Slide 74 EOC-406 EOC Resource Request, Order and Tracking Flow Chart Slide 75 EOC-407 EOC Resource Request Form Slide 76 Define and communicate detailed staffing requirements Verify staffing and training requirements Develop record keeping systems. Slide 77 Decision Making Termination Preparedness & Notification EOC Shut Down Post-Incident Evaluation. Slide 78 EOC Command Staff Slide 79 EOC Manager EOC Public Information Liaison EOC Safety Officer EOC Liaison Officer EOC Legal Officer EOC Support Unit Leader. EOC Command Staff Slide 80 EOC Command Staff Org Chart Slide 81 Approves/Authorizes Incident Action Plans (IAP) Establishes EOC Priorities & Objectives Assesses and Recommends Evacuation Orders Prepares Local State of Emergency Declarations Requests Mutual Aid Approves Additional Resource Requests Staffed with the CEMA Director and CEMA AD. EOC Manager Slide 82 Advises staff on information managed through the Joint Information Center and/or Chief PIO Maintains current information summaries and displays Provides information on status of incident Monitors media reports for accuracy Oversees EOC Phone Operations. EOC Public Information Liaison Slide 83 Establishes safety efforts Monitors safety status of response Provides immediate notification of serious injury or death Initial point of contact for medical emergencies in EOC Authority to stop and/or prevent unsafe acts Coordinates critical incident stress management. EOC Safety Officer Slide 84 Assists with establishment & coordination of interagency contacts Point of contact for agency representatives Provides incident status to agencies Monitors operations to identify interagency issues Participates in planning meetings. EOC Liaison Officer Slide 85 Serves as a Liaison to the Legal Team advising the Command Policy Group Ensures legal rules are applied in all applications Advises the EOC Manager on legal implications and allowances. EOC Legal Liaison Slide 86 Manages administration of WebEOC Manages computer technicians Monitors operations to identify EOC support issues Ensures EOC maintenance & security functions are maintained Participates in planning meetings. EOC Support Unit Leader Slide 87 Assists in determining required facilities and furnishings Arranges for continuous maintenance of facilities Ensures utilities and restroom operation Responds to requests for building maintenance. EOC Maintenance Support Slide 88 Ensures appropriate security at the EOC Coordinates with Support Branch when assistance is needed Monitors security checkpoints Addresses security issues with EOC Support Unit Leader. EOC Security Support Slide 89 Coordinates technological needs Ensures proper function of technology equipment Operates and maintains cyber security Serves as Subject Matter Expert (SME) for internet and network Maintains accountability for equipment. EOC Technology Specialist Slide 90 Coordinates phone needs Maintains functionality of all phone equipment Serves as Subject Matter Expert (SME) for phone equipment Ensures accountability for phone and communications equipment. EOC Communications Specialist Slide 91 Provides briefings to EOC Support Unit Leader Maintains message log of transmissions Maintains list of frequency assignments and radio designators. EOC Radio Specialist Slide 92 EOC COMMAND SECTION ? Slide 93 EOC Planning Section Slide 94 Coordinates development of IAP Check-in activities and record maintenance Establishes information requirements and reporting schedules Collects and analyzes information Prepares situation reports Develops maps and visual aids Coordinates planning meetings Conducts long range/contingency planning. EOC Planning Section Slide 95 Slide 96 Prepares objectives and make assignments within the section. Oversees development of briefings, displays, and plans Coordinates the consolidation of key information into reports Maintains maps, charts, and status boards Establishes historical records collection process Oversees IAP development. EOC Planning Section Chief Slide 97 Incident Cycle meetings are facilitated and/or managed by the Planning Section Chief Command Meeting Regarding Incident Objectives Command and General Staff Meeting Tactics Meeting Planning Meeting Operations Briefing. Meetings Slide 98 Central planning tool Level of detail will vary Written at outset of response and continuously revised and evaluated Prepared by Planning Section Approved by EOC Manager Implemented by Operations Section. Incident Action Plan (IAP) Slide 99 Components of the IAP SITREP (Review of Previous Operational Period) Incident Briefing (ICS 201) Meteorological Status (ICS 201-1) Map Sketch (ICS 201-2) Organization Assignment (ICS 201-3) Resource Summary (ICs 201-4) Damage and Air Ops Summary (ICS 201-5) Slide 100 Components of the IAP (continued) Incident Objectives/Response Summary (ICS 202) EOC Positions and Phone Numbers (ICS 203) Communications Plan (ICS 205) Medical Plan (ICS 206) Health and Safety Analysis (ICS 223) Environmental Summary (ICS 224) Meeting Schedule (ICS 230) Slide 101 Provides current situation and intelligence assessments Develops situation and intelligence reports Seeks available information Evaluates the content of incoming field situations and major incident reports Ensures the orderly flow of incident-related information. EOC Situation Unit Leader Slide 102 Responsibility of Planning Section Situation information is gathered at all levels SITREP is approved by EOC Manager Documentation Unit Leader distributes SITREP to all EOC Section Chiefs EOC Manager is responsible for ensuring all personnel are briefed. Situation Report (SITREP) Slide 103 Regularly reviews incoming reports Summarizes reports for IAP development Monitors situation reports for IAP effectiveness. EOC Situation Recorder Slide 104 Monitors the intelligence community for new related incident information Relays critical and sensitive information Summarizes intelligence data and provides Report to EOC Manger and Section Chiefs Assists with IAP development. EOC Intelligence Collector Slide 105 Produces necessary boards and displays Produces and updates maps Assists Unit Leader as necessary in IAP preparations. EOC Display Processor Slide 106 Collects documentation from all EOC sections Maintains accurate and complete records Assists the EOC organization in maintaining files, journals, and special reports Organizes forms, logs, journals, and reports Maintains and preserves disaster/emergency related files and other documents Compiles, copies, and distributes the EOC IAP. EOC Documentation Unit Leader Slide 107 Assists with document reproduction needs Ensures sufficient copies are available for briefings and meetings Reviews reproduced documents to ensure all copies are complete. EOC Reproduction Specialist Slide 108 Develops damage assessment reports for IAP Monitors situation reports Attends meetings as required. EOC Damage Assessment Coord. Slide 109 Designs and develops GIS models and templates Transposes incoming data into GIS or related databases Provides GIS information and maps for the IAP. EOC GIS Analyst Slide 110 Assists the Direct Report to whom assigned Maintains detailed notes and document activities within assignment Transcribes any hand-written notes to electronic files. EOC General Recorder Slide 111 Develops a De-Activation Plan for the EOC Monitors the demobilization of emergency responders and support staff Monitors current EOC IAP Ensures that EOC Staff complete all reports, time sheets, etc prior to de-activation. EOC Demobilization Unit Leader Slide 112 Provides information and advice within area of expertise Responds to requests for technical advice Monitors incident site operations and procedures Provides periodic situation or status reports. EOC Tech Specialist Unit Leader Slide 113 EOC PLANNING SECTION ? Slide 114 EOC Operations Section Slide 115 Coordinates resource support requests from on-scene incident commanders through activated Emergency Support Function (ESF) Groups/Partners Coordinates an incidents overall tactical operations required to meet CPG Objectives during a given Operational Period Identifies and prioritizes resource requirements Coordinates with other Staff Sections as required Organizes as necessary and adjusts to support the event/incident, and/or EOC activation level (3,2,1). EOC Operations Section Staff Manual APPENDIX 12-3 Slide 116 EOC Operations Section Slide 117 (Branch, Group, and Manager Primary Agencies) HUMAN SERVICES BRANCH CHATHAM COUNTY PUBLIC HEALTH (CCPH) INFRASTUCTURE BRANCH CHATHAM COUNTY PUBLIC WORKS (CCPW) AIR SUPPORT OPERATIONS GROUP MOSQUITO CONTROL (MOSCON) EVACUATION & RE-ENTRY BRANCH CEMA STAFF STAGING AREA MANAGER TO BE DETERMINED (YOU?) EMERGENCY SERVICES BRANCH CHATHAM COUNTY SHERIFFS OFFICE (CCSO) OPERATIONS SECTION CEMA STAFF Slide 118 Coordinates the activities of the ESF Groups assigned to Section in order to satisfy all support requests Directs and coordinates all operations, through appropriate staff sections, to meet the objectives established in the IAP each operational period Monitors the situation, making adjustments to support procedures and operations as needed Prioritizes available resources, and determines the requirements for additional resources Responsible for all Operations Section functions Responsible to the EOC Manager. EOC Operations Section Chief CEMA STAFF Staff Manual APPENDIX 12-7 Slide 119 Emergency Services Branch ESF- 10 HAZMAT RESPONSE GROUP SAVANNAH FIRE & EMERGENCY SERVICES (SFES) ESF- 13 PUBLIC SAFETY & SECURITY GROUP SAVANNAH-CHATHAM METRO POLICE DEPARTMENT (SCMPD) MILITARY SUPPORT LIAISONS GANG, USCG, FS/HAAF, OTHERS AS NEEDED ESF- 9 SEARCH & RESCUE GROUP SAVANNAH FIRE & EMERGENCY SERVICES (SFES) ESF- 4 FIRE SERVICES GROUP SOUTHSIDE FIRE DEPARTMENT (SSFD) EMERGENCY SERVICES BRANCH CHATHAM COUNTY SHERIFFS OFFICE (CCSO) Slide 120 Coordinates planning efforts, and execution of operations involving ESF Groups 4, 9, 10, 13, & assigned Military LNOs Monitors on-going operations & recommends adjustments to ensure progress against stated objectives Determines need for additional resources Maintains contact with available support agencies and resources Responsible to the Operations Section Chief. EOC Emergency Services Branch Director CHATHAM COUNTY SHERIFFS OFFICE Staff Manual APPENDIX 12-19 Slide 121 Coordinates Mutual Aid Requests Coordinates fire response capabilities throughout the County Maintains status of available firefighting agencies and resources, and an inventory of equipment reported lost or damaged Facilitates support for detection/suppression of wildland, rural, and urban fires resulting from, or incidentally to a significant emergency event Maintains contact with available support agencies and resources. EOC ESF-4 Group Supervisor (Firefighting) SOUTHSIDE FIRE DEPARTMENT Staff Manual APPENDIX 12-25 Slide 122 Available to coordinate all Search and Rescue response and operations upon request Coordinates all requests for Mutual Aid to include use of GSAR Maintains status of available resources and an inventory of equipment reported lost or damaged Maintains contact with available support agencies and resources. EOC ESF-9 Group Supervisor (Search and Rescue) SAVANNAH FIRE AND EMERGENCY SERVICES Staff Manual APPENDIX 12-29 Slide 123 Available upon request to coordinate responses to HAZMAT events Coordinates all requests for Mutual Aid regarding HAZMAT response Maintains status of available resources and an inventory of equipment reported lost or damaged Maintains contact with available support agencies and resources. EOC ESF-10 Group Supervisor (Hazardous Materials) SAVANNAH FIRE AND EMERGENCY SERVICES Staff Manual APPENDIX 12-33 Slide 124 Coordinates the rapid mobilization of resources to provide support to local agencies during potential or actual incidents requiring supplemental law enforcement and/or security resources Maintains status of available law enforcement agencies and resources, and an inventory of equipment reported lost or damaged Maintains contact with available support agencies and resources. EOC ESF-13 Group Supervisor (Public Safety and Security) SAVANNAH-CHATHAM METRO POLICE DEPARTMENT Staff Manual APPENDIX 12-37 Slide 125 Coordinates civilian requests for support of available military resources Primary POC for the EOC with their respective military organization Primary Services: USCG, National Guard, Army. EOC Military Support Liaisons Staff Manual APPENDIX 12-41 Slide 126 Evacuation & Re-Entry Branch REGISTRATION UNIT AMERICAN RED CROSS (ARC) PASSENGER SERVICES UNIT CHATHAM COUNTY PUBLIC HEALTH (CCPH) TRANSPORTATION UNIT CHATHAM COUNTY FLEET OPERATIONS FACILITIES UNIT SAVANNAH LEISURE SERVICES (CIVIC CENTER) EAA GROUP CITIZENS EMERGENCY RESPONSE TEAM (CERT) EVACUATION & RE-ENTRY BRANCH CEMA STAFF Slide 127 Coordinates resources required to conduct mandatory evacuations from within the County when needed Establishes the Evacuation Assembly Area and coordinates resources required to support a mandatory evacuation of the entire County Monitors and supports County Re-Entry Plan Maintains contact with available support agencies and resources. EOC Evac/Re-Entry Branch Director CEMA STAFF Staff Manual APPENDIX 12-77 Slide 128 Coordinates all resources supporting evacuation operations at the Evacuation Assembly Area (EAA), and serves as the EOCs primary POC at the EAA during evacuations EAA operations are outlined in the Chatham County EOP, ESF-1 Annex (Transportation), Appendix 1-1 (Evacuation and Re-Entry Coordination), Tab A (Evacuation Assembly Area Coordination) Supports Re-Entry and Evacuee Reception Center (ERC) Operations Maintains contact with available support agencies and resources. EOC EAA/ERC Group Supervisor CITIZENS EMERGENCY RESPONSE TEAM (CERT) Staff Manual APPENDIX 12-83 Slide 129 Human Services Branch ESF- 11 PETS & ANIMALS GROUP SCMPD ANIMAL CONTROL ESF- 8 HEALTH & MEDICAL GROUP CHATHAM COUNTY PUBLIC HEALTH (CCPH) ESF- 6 MASS CARE & SHELTERING GROUP GA DEPT OF FAMILY & CHILDREN SERVICES (DFCS) HUMAN SERVICES BRANCH CHATHAM COUNTY HEALTH DEPARTMENT (CCHD) Slide 130 Coordinates planning efforts, and execution of operations involving ESF Groups 6, 8, & 11 Monitors on-going operations & recommends adjustments to ensure progress against stated objectives Determines need for additional resources Maintains contact with available support agencies and resources. EOC Human Services Branch Director CHATHAM COUNTY HEALTH DEPARTMENT Staff Manual APPENDIX 12-45 Slide 131 Coordinates the rapid mobilization of resources to support local agencies providing mass care and sheltering capabilities during potential or actual incidents Coordinates for the establishment of, and maintains congregate shelters Coordinates for the establishment of, and maintains mass feeding sites Maintains contact with available support agencies and resources. EOC ESF-6 Group Supervisor (Mass Care) GA DEPARTMENT OF FAMILY AND CHILDREN SERVICES Staff Manual APPENDIX 12-51 Slide 132 Coordinates the rapid mobilization of resources to provide support to local agencies during potential or actual incidents requiring additional public health and/or medical services Provide direct support to established shelters and mass feeding sites Maintains contact with available support agencies and resources. EOC ESF-8 Group Supervisor (Health and Medical Services) CHATHAM COUNTY PUBLIC HEALTH Staff Manual APPENDIX 12-55 Slide 133 Coordinates the rapid mobilization of resources to provide support to local agencies during potential or actual incidents requiring the evacuation and/or care of household pets and/or service animals Coordinates post event animal issues Maintains contact with available support agencies and resources. EOC ESF-11 (Pets) Group Supervisor SCMPD ANIMAL CONTROL Staff Manual APPENDIX 12-59 Slide 134 Infrastructure Branch ESF- 12 ENERGY & UNTILITIES GROUP CHATHAM COUNTY PUBLIC WORKS (CCPW) ESF- 3 PUBLIC WORKS & ENGINEERING GROUP CHATHAM COUNTY PUBLIC WORKS (CCPW) INFRASTRUCTURE BRANCH CHATHAM COUNTY PUBLIC WORKS (CCPW) Slide 135 Coordinates planning efforts, and execution of operations involving ESF Groups 3 & 12 Monitors on-going operations & recommends adjustments to ensure progress against stated objectives Determines need for additional resources Maintains contact with available support agencies and resources. EOC Infrastructure Branch Director CHATHAM COUNTY PUBLIC WORKS Staff Manual APPENDIX 12-63 Slide 136 Coordinates the rapid mobilization of resources to provide support to local agencies during potential or actual incidents requiring public works and/or engineering assets Conduct damage assessments of County infrastructure and facilities Repair and Restore essential facilities and services Manage debris Maintains contact with available support agencies and resources. EOC ESF-3 Group Supervisor (Public Works and Engineering) CHATHAM COUNTY PUBLIC WORKS Staff Manual APPENDIX 12-69 Slide 137 Coordinate the rapid mobilization of resources to provide support to local agencies during potential or actual incidents affecting energy and utility services Effect repairs and restoration of utility services supporting Chatham County: Electricity, Natural Gas, Telephone Maintains contact with available support agencies and resources. EOC ESF-12 Group Supervisor (Energy) CHATHAM COUNTY PUBLIC WORKS Staff Manual APPENDIX 12-73 Slide 138 Air Support Operations Center Group (ASOC) MOSQUITO CONTROL ASOC CHATHAM COUNTY MOSQUITO CONTROL (MOSCON) Facilitates all incident aviation activities and coordinates all aviation support requests Maintains contact with available support agencies and aviation resources. Slide 139 Staging Area Manager STAGING AREA MANAGER Identifies, establishes, and facilitates management of staging areas supporting response/recovery operations Coordinates all staging area support activities and serves as the Direct Report for all established local Staging Area Managers. Slide 140 EOC Operations Section ? Slide 141 EOC Logistics Section Slide 142 Assigns work locations and preliminary tasks Identifies service and support requirements Coordinates reception, staging, onward movement and integration of personnel Processes additional resource requests Estimates future capabilities. EOC Logistics Section Slide 143 Slide 144 Develops a plan for carrying out responsibilities Activates Branches/ Units as needed Conducts periodic section briefings Monitors housing, feeding, transportation and medical needs Establishes critical supply and equipment list Works closely with Volunteer Organizations Active in Disasters (VOAD) Implements fuel plans. EOC Logistics Section Chief Slide 145 Serves as the Liaison between Planning and Operations Sections Attends all planning meetings Keeps the Logistics Section Chief updated Ensures the Section is properly structured Updates Logistics plans Reviews resource request Keeps constant monitoring of the Critical Resource List. EOC Deputy Logistics Chief Slide 146 Ensures that the Logistics Services Branch functions are carried out Ensures the Communications Unit can support radio and telephone communications Ensures medical support is in place Ensures that adequate food is available Develops Branch Plans. EOC Services Branch Director Slide 147 Develops the Communications Plan Activates necessary radio nets Ensures interoperability of communications systems. EOC ESF-2 Unit Leader (Communications) Slide 148 Determines the number and staffing size of sick call sites and first aid stations Orders medical supplies as needed Determines medical bench stock needs Determines the current and projected needs Works closely with Safety Officer Establishes transportation needs for medical evacuations. EOC ESF-8 Unit Leader (Health and Medical) Slide 149 Determines and establishes the food service sites Establishes operations times for food service Ensures that food is being handled, stored, prepared and served in a safe manner Works with the Dietician Orders all food service supplies. EOC ESF-11 Food/Water Unit Leader Slide 150 Ensures that the Logistics Support Branch functions are carried out Ensures that the supply unit is properly manned Ensures the Facilities Unit has pre-identified bases or camps prepared for operations Ensures the Ground Support Unit begins immediate status of all rolling stock. EOC Support Branch Director Slide 151 Develops the supply plan Ensures that supplies are ordered Establishes a system to track and account for all resources Develops the Critical Resource List Provides accounting of all incident personnel and equipment Maintains inventories supplies Receives and distributes all resources. EOC Supply Unit Leader Slide 152 Develops the plan for staging and housing of response personnel Ensures that an adequate safe and healthy facility can sleep, support and feed all responders Develops a security plan for all facilities Orders necessary supplies and support items. EOC Facilities Unit Leader Slide 153 Develops the transportation plan for the field response Ensures fuel and repair parts are ordered Provides for the scheduling of ground transportation assets Provides for the maintenance of response vehicles Develops and implements the Traffic Plan Deploys forward maintenance repair and refueling teams. EOC ESF-1 Ground Support Unit Leader (Transportation) Slide 154 EOC LOGISTICS SECTION ? Slide 155 EOC Finance/Admin Section Slide 156 Manages all EOC financial aspects Maintains EOC personnel time records Provides financial input Serves as liaison between EOC and County or Municipal Finance/Administration Sections. EOC Finance/Admin Section Slide 157 Slide 158 Provides guidance and establishes procedures to authorize the commitment and payment of funds Tracks personnel time Keeps current with day-to-day accounting procedures Tracks and process contracts, claims, and other payments Maintains and preserves all records. EOC Finance/Admin Section Chief Slide 159 Maintains and monitors personnel time recording Monitors time sheets, rosters, overtime requests and other administrative support Maintains EOC sign in time sheet. EOC Time Unit Leader Slide 160 Establishes and maintains a file for incident personnel time reports Initiates or updates a time report from all applicable personnel Ensures that all employee identification information is verified Posts personnel travel and work hours, etc, to personnel time documents Ensures that time reports are signed. EOC Personnel Time Recorder Slide 161 Assists units in establishing a system for collecting equipment time reports Posts all equipment time tickets Prepares and uses a summary invoice for equipment Submits data to Time Unit Leader Maintains current posting on all charges or credits for fuel, parts, and service Verifies all time data and deductions. EOC Equipment Time Recorder Slide 162 Administers financial matters arising from serious injury and/or death Processes all other incident claims Documents and maintains a log of all accidents and injuries Investigates all injury and damage claims Coordinates and processes all administrative paperwork on serious injuries or deaths Maintains a log of all potential claims. EOC Comp & Claims Unit Leader Slide 163 Establishes procedures with Medical Unit Leader on prompt notification Obtains copies of Incident Medical Plan Provides written authority for persons requiring medical treatment Ensures that correct agency forms are being used Provides correct billing forms Coordinates with Medical Liaison regarding updates to status of personnel. EOC Comp Injury Specialist Slide 164 Coordinates a claims prevention plan Initiates an investigation on all claims other than personnel injury Obtains witness statements Documents any incomplete investigations Documents follow-up action needs Updates the Compensation/Claims Unit Leader. EOC Claims Specialist Slide 165 Determines the initial support operations Assists Section Chief with documenting the event Assists with the development of the Sections Situation Report (SitRep) Assists with the preparation of briefing materials Determines personnel assignments. EOC Admin Support Unit Leader Slide 166 Determines the initial support operations Assists Unit Leader with documentation Ensures that the supply closet is completely stocked Assists with all filing Assists with Check-In Ensures all EOC staff have appropriate identification Ensures that the identification log stays current. EOC Admin & Clerical Assistants Slide 167 Establishes a disaster accounting system Monitors disaster expenditures Ensures that all sections are documenting cost information Collects, compiles cost information Obtains and records all cost data Makes recommendations for cost savings Compiles cumulative cost records Organizes and prepares records for audits. EOC Cost Unit Leader Slide 168 Contacts appropriate Unit Leaders on incident needs Advises Branch/Unit Leaders on procurement procedures Coordinates required paperwork Obtains listing of activated contracts/agreements Establishes contracts with supply vendors Coordinates use of imprest funds Verifies all invoices. EOC Procurement Unit Leader Slide 169 EOC FINANCE/ADMIN SECTION ? Slide 170 Questions/Comments Overview Day 2 WebEOC Training EOC Exercise Hotwash Police area/room, restore EOC readiness Critiques. Day One Wrap-Up Slide 171 Chatham County EOC Emergency Operations Plan Support Annex F EOC Staff Manual Updated June 2009