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1E M B R A E R A U T H O R I Z E D S E R V I C E C E N T E RR E F E R E N C E G U I D E • 2 0 1 7
AIRCRAFT INTERIOR ENGINE APU AVIONICS LANDING GEAR ENGINEERINGSERVICES
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
Maintenance Capability
Embraer Models
EMB120
ERJ135/145
E170/175
E190/195
ERJ135EMB120 ERJ145ERJ140 E170 E175 E190 E195
Table of Contents
Guide Map
Technical Services
NORTH AMERICAEmbraer Aircraft Maintenance Services Inc. (EAMS)
TAP Maintenance and Engineering BrazilAustral Lineas Aereas Cielos Del Sur S.A.
OGMA - Indústria Aeronáutica de Portugal S.A.LOTAMS - LOT Aircraft Maintenance ServicesKenya Airways LTD
HNA TechnikSTAECO
Hawker Pacific AsiaSIA Engineering (Philippines) Corporation
LATIN AMERICA & CARIBBEAN
EUROPE, MIDDLE EAST & AFRICA
CHINA
ASIA PACIFIC
3
10
12
2
4
5
7
2E M B R A E R A U T H O R I Z E D S E R V I C E C E N T E RR E F E R E N C E G U I D E • 2 0 1 7
AIRCRAFT INTERIOR ENGINE APU AVIONICS LANDING GEAR ENGINEERINGSERVICES
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
Maintenance Capability
Embraer Models
EMB120
ERJ135/145
E170/175
E190/195
ERJ135EMB120 ERJ145ERJ140 E170 E175 E190 E195
NETWORK OF SERVICE CENTERS COMMERCIAL AVIATION
Embraer HeadquartersBRAZIL
EmbraerUSA
EAMSUSA
TAP MEBRAZIL
OGMAPORTUGAL
LOT AMSPOLAND
HNA TechnikCHINA
EmbraerSINGAPORE
EmbraerCHINA
EmbraerAMSTERDAM
AustralARGENTINA
Kenya AirwaysKENYA
EMBRAER SITES
EMBRAER HEADQUARTERS
SIA Engineering PhilippinesPhilippines
StaecoCHINA
Hawker PacificSINGAPORE
EMBRAER AUTHORIZED SERVICE CENTERS (EASC)
(*) Maintenance Organization providing airframe services to third party, according to the information available.
EMBRAER OWNED SERVICE CENTERS (EOSC)
INDEPENDENT THIRD-PARTY MRO’S
3E M B R A E R A U T H O R I Z E D S E R V I C E C E N T E RR E F E R E N C E G U I D E • 2 0 1 7
AIRCRAFT INTERIOR ENGINE APU AVIONICS LANDING GEAR ENGINEERINGSERVICES
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
Maintenance Capability
Embraer Models
EMB120
ERJ135/145
E170/175
E190/195
ERJ135EMB120 ERJ145ERJ140 E170 E175 E190 E195
Technical Services
AIRCRAFT INTERIOR ENGINE APU AVIONICS LANDING GEAR ENGINEERINGSERVICES
LineServicing, minor repairs,
routine checks / overnight and
troubleshooting
MinorRepair or recovering of interior, including seats, baggage compartment,
carpet replacement, cabinet surfaces and
wood parts
MinorServicing, inspection, routine checks, line
component replacement and troubleshooting
MinorServicing, inspection, routine checks, line
component replacement and troubleshooting
MinorInspection, testing,
line component replacement and troubleshooting
MinorServicing, inspection, routine checks, line
component replacement and troubleshooting
SupportOn-site support on maintenance and
modifications
BaseAirframe checks and
structural repairs
MajorReconfiguration or
refurbishment
MajorComplete shop visit checks, including hot
section inspection and testing
MajorComplete shop visit checks, including hot
section inspection and testing
MajorComplete shop visit
checks, including inspection and testing
MajorComplete shop visit
checks, including inspection and testing
STCSupplemental type
certificate capability to support maintenance
and modifications
ModificationMajor modifications
and STCs
PaintingStrip paint and repaint
the aircraft and/or major components
APU: Auxiliary Power Unit STC: Supplemental Type Certificate
3E M B R A E R A U T H O R I Z E D S E R V I C E C E N T E RR E F E R E N C E G U I D E • 2 0 1 7
4E M B R A E R A U T H O R I Z E D S E R V I C E C E N T E RR E F E R E N C E G U I D E • 2 0 1 7
AIRCRAFT INTERIOR ENGINE APU AVIONICS LANDING GEAR ENGINEERINGSERVICES
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
Maintenance Capability
Embraer Models
EMB120
ERJ135/145
E170/175
E190/195
ERJ135EMB120 ERJ145ERJ140 E170 E175 E190 E195
Embraer Aircraft Maintenance Services Inc.Certification: FAA, EASA, ANAC (Brazil)
NORTH AMERICA
BAC
K TO
GU
IDE
MAP
Facility - Company Information
Address 10 Airways Blvd
City Nashville, Tennessee 37217
Country USA
Commercial Contact Information
Neal Reagor
FunctionManager Commercial Programs
Phone +1 615 399 6124
Mobile +1 615 878 1309
[email protected]@embraer.com
AOG Contact Information
Neal Reagor
Phone +1 615 878 1309
EMB120
www.embraer-eams.com
5E M B R A E R A U T H O R I Z E D S E R V I C E C E N T E RR E F E R E N C E G U I D E • 2 0 1 7
AIRCRAFT INTERIOR ENGINE APU AVIONICS LANDING GEAR ENGINEERINGSERVICES
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
Maintenance Capability
Embraer Models
EMB120
ERJ135/145
E170/175
E190/195
ERJ135EMB120 ERJ145ERJ140 E170 E175 E190 E195
BAC
K TO
GU
IDE
MAP
TAP Maintenance and Engineering BrazilCertification: ANAC (Brazil), FAA, EASA
Facility - Company Information• RIO DE JANEIRO
AddressEstrada das Canárias, 1862, Prédio 2, Bloco C - Ilha do Governador
City Rio de Janeiro
Country Brazil
• PORTO ALEGRE
AddressRua Augusto Severo, 851, Portaria 1, Bairro São João
City Porto Alegre
Country Brazil
Commercial Contact Information
Anderson D. F. Fenocchio
FunctionDirector – Business Development and Sales
Phone +55 51 3375 7099
Mobile +55 51 9995 50331
Fax +55 51 3375 7006
AOG Contact Information
Valdir S. dos Santos
Function Regional Sales Manager
Phone +55 51 3375 7258
Mobile +55 51 99955 4562
Fax +55 51 3375 7006
MAINTENANCE& ENGINEERING
LATIN AMERICA AND CARIBBEANwww.tapme.com.br
6E M B R A E R A U T H O R I Z E D S E R V I C E C E N T E RR E F E R E N C E G U I D E • 2 0 1 7
AIRCRAFT INTERIOR ENGINE APU AVIONICS LANDING GEAR ENGINEERINGSERVICES
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
Maintenance Capability
Embraer Models
EMB120
ERJ135/145
E170/175
E190/195
ERJ135EMB120 ERJ145ERJ140 E170 E175 E190 E195
BAC
K TO
GU
IDE
MAP
Austral Lineas Aereas Cielos Del Sur S.A.Certification: ANAC (Argentina), FAA
Facility - Company Information
AddressAv Sarmiento S/N Aeroparque Jorge Newbery Hangar Austral
City Buenos Aires
Country Argentina
Commercial Contact Information
Ricardo Moscoso
Function Technical Manager
Phone +54 11 4130 4505
Mobile +54 9 11 5060 2620
Fax +54 11 410 4590
AOG Contact Information
Ricardo Moscoso
Phone +54 9 11 5060 2620
LATIN AMERICA AND CARIBBEAN
EMB120 ERJ135 ERJ145ERJ140 E170 E175
www.aerolineas.com.ar
7E M B R A E R A U T H O R I Z E D S E R V I C E C E N T E RR E F E R E N C E G U I D E • 2 0 1 7
AIRCRAFT INTERIOR ENGINE APU AVIONICS LANDING GEAR ENGINEERINGSERVICES
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
Maintenance Capability
Embraer Models
EMB120
ERJ135/145
E170/175
E190/195
ERJ135EMB120 ERJ145ERJ140 E170 E175 E190 E195
BAC
K TO
GU
IDE
MAP
OGMA - Indústria Aeronáutica de Portugal S.A.Certification: FAA, EASA, ANAC (Brazil), CASA (Australia), DOA, others
Commercial Contact Information
Pedro Raposo
Function Commercial Director
Phone +351 215 842 212
Mobile +351 918 510 595
AOG Contact Information
AOG Team
Facility - Company Information
Address Parque Aeronáutico de Alverca
City Alverca do Ribatejo, 2615-173
Country Portugal
EUROPE, MIDDLE EAST & AFRICA
EMB120
www.ogma.pt
8E M B R A E R A U T H O R I Z E D S E R V I C E C E N T E RR E F E R E N C E G U I D E • 2 0 1 7
AIRCRAFT INTERIOR ENGINE APU AVIONICS LANDING GEAR ENGINEERINGSERVICES
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
Maintenance Capability
Embraer Models
EMB120
ERJ135/145
E170/175
E190/195
ERJ135EMB120 ERJ145ERJ140 E170 E175 E190 E195
BAC
K TO
GU
IDE
MAP
LOTAMS - LOT Aircraft Maintenance ServiceCertification: EASA
Commercial Contact Information
Bogdan Omiecinski
Function Manager, Sales and Contracts
Phone +48 226 067 757
Mobile +48 536 360 190
AOG Contact Information
Lukasz Siwinski
Function AOG Contact
Phone +48 226 068 929
Mobile +48 536 360 196
Jan Michalak
Function AOG Contact #2
Phone +48 226 068 929
Mobile +48 536 360 011
Facility - Company Information
Address45C, 17 Stycznia st. 02-146 Warsaw
City Warsaw
Country Poland
EMB120
EUROPE, MIDDLE EAST & AFRICAwww.lotams.com
9E M B R A E R A U T H O R I Z E D S E R V I C E C E N T E RR E F E R E N C E G U I D E • 2 0 1 7
AIRCRAFT INTERIOR ENGINE APU AVIONICS LANDING GEAR ENGINEERINGSERVICES
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
Maintenance Capability
Embraer Models
EMB120
ERJ135/145
E170/175
E190/195
ERJ135EMB120 ERJ145ERJ140 E170 E175 E190 E195
BAC
K TO
GU
IDE
MAP
Kenya Airways LTDCertification: EASA
Commercial Contact Information
Cornelius Mayende
FunctionManager Technical Sales and Marketing
Phone +254 20642 2097
Mobile +254 73800 6458
AOG Contact Information
Nyasimi Zaile
Phone +254 20642 3758
Facility - Company Information
AddressAirport North Road, Embakasi, PO Box 19002-00501
City Nairobi
Country Kenya
EMB120 ERJ135 ERJ145ERJ140
EUROPE, MIDDLE EAST & AFRICAwww.kqmro.com
10E M B R A E R A U T H O R I Z E D S E R V I C E C E N T E RR E F E R E N C E G U I D E • 2 0 1 7
AIRCRAFT INTERIOR ENGINE APU AVIONICS LANDING GEAR ENGINEERINGSERVICES
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
Maintenance Capability
Embraer Models
EMB120
ERJ135/145
E170/175
E190/195
ERJ135EMB120 ERJ145ERJ140 E170 E175 E190 E195
BAC
K TO
GU
IDE
MAP
HNA TechnikCertification: CAAC (China)
Commercial Contact Information
Mr. Han Yu
Function Business Manager
Phone +86 22 5820 8576
Mobile +86 138 2165 6387
AOG Contact Information
HNAT(TJ) Maintenance Control Center
Function HNAT(TJ) MCC
Phone +86 22 58208033
Facility - Company Information
Address1196, Airport Road, Dongli District, Tianjin, 300300
City Tianjin
Country China
CHINAgca-technik.hnair.com
EMB120 E170 E175
11E M B R A E R A U T H O R I Z E D S E R V I C E C E N T E RR E F E R E N C E G U I D E • 2 0 1 7
AIRCRAFT INTERIOR ENGINE APU AVIONICS LANDING GEAR ENGINEERINGSERVICES
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
Maintenance Capability
Embraer Models
EMB120
ERJ135/145
E170/175
E190/195
ERJ135EMB120 ERJ145ERJ140 E170 E175 E190 E195
BAC
K TO
GU
IDE
MAP
STAECO - Taikoo (Shandong) Aircraft Engineering Co.,LTDCertification: CAAC (China), EASA, JCAB (Japan)
Commercial Contact Information
Jiang Shi Wei
FunctionSenior Customer Support Manager
Phone + 86 531 5880 2938
Mobile + 86 135 7375 6244
Fax + 86 531 5880 2932
AOG Contact Information
Jiang Shi Wei
FunctionSenior Customer Support Manager
Phone + 86 531 5880 2938
Mobile + 86 135 7375 6244
Fax + 86 531 5880 2932
Facility - Company Information
Address Yao Qiang International Airport
City Jinan
Country China
EMB120 ERJ135 ERJ145ERJ140
www.staeco.com CHINA
12E M B R A E R A U T H O R I Z E D S E R V I C E C E N T E RR E F E R E N C E G U I D E • 2 0 1 7
AIRCRAFT INTERIOR ENGINE APU AVIONICS LANDING GEAR ENGINEERINGSERVICES
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
Maintenance Capability
Embraer Models
EMB120
ERJ135/145
E170/175
E190/195
ERJ135EMB120 ERJ145ERJ140 E170 E175 E190 E195
BAC
K TO
GU
IDE
MAP
Hawker Pacific AsiaCertification: FAA / EASA/ CASA (Australia) / CAAC (China) / DGCA (India) MOLIT (Korea)
Commercial Contact Information
Desmond Tan
Function Regional Sales Director
Phone +65 6681 7888
Mobile +65 9829 0207
Fax: +65 6681 7874
AOG Contact Information
Hawker Pacific AOG Line
Phone +61 2 9708 8780
Facility - Company Information
Address720 West Camp Road, Seletar Aerospace Park, Singapore 797520
City Singapore
Country Singapore
www.hawkerpacific.com ASIA PACIFIC
EMB120 E170 E175 E190 E195
13E M B R A E R A U T H O R I Z E D S E R V I C E C E N T E RR E F E R E N C E G U I D E • 2 0 1 7
AIRCRAFT INTERIOR ENGINE APU AVIONICS LANDING GEAR ENGINEERINGSERVICES
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
Maintenance Capability
Embraer Models
EMB120
ERJ135/145
E170/175
E190/195
ERJ135EMB120 ERJ145ERJ140 E170 E175 E190 E195
BAC
K TO
GU
IDE
MAP
SIA Engineering (Philippines) CorporationCertification: EASA, CASA, DGCA, CAAC, JCAB
Commercial Contact Information
Abu Bakar Bin Kunji Mohamed
Function General/Accountable Manager
Phone + 6345 499 8888
Mobile + 63917 894 7491
Fax + 6345 499 1287
AOG Contact Information
Mr. Armando Pascual
Phone+ 6391 755 16548
+ 6345 499 8819
Facility - Company Information
AddressA.Bonifacio Ave. Civil Aviation Complex, Clark Freeport Zone
City Angeles City
Country Philippines
www.siaep.com ASIA PACIFIC
EMB120 ERJ135 ERJ145ERJ140
Feel free to contact us: [email protected]