Embracing Mobile Productivity while Meeting the Demands of ... · 50 % work 2+ hr/day on mobile 13% work 4 or more! File-sharing = top 3 demand Mobile working support influence 59%

Accellion Confidential 1

Embracing Mobile Productivity while

Meeting the Demands of Enterprise

Information Management

@jesbreslaw

Director of Cloud Solutions, EMEA

December 4th, 2013

“Nothing is yours. It is to use. It is to share. If

you will not share it, you cannot use it.”

Ursula K. Le Guin

“….those who learned to collaborate and

improvise most effectively have prevailed.”

Charles Darwin

“Security is the chief enemy of mortals.”

William Shakespeare

Accellion Confidential

Agenda

• Accellion Introduction

• How mobile is changing business

• Work Your Own Way

• Productivity Assurance

• Collaboration networks

• Challenges • The file-sharing paradox

• Data leakage, replication and privacy

• Solutions & Customer examples

• Q&A


• Founded 1999

• Headquartered in Palo Alto, CA

• 2000+ Enterprise Customers

• 12+ Million Enterprise Users

• >96% Retention Rate

• Secure Mobile File Sharing Solutions

Accellion Snapshot

4


Access Manage

What does Accellion do?

Any Time…

Any Where…

Any Device…

Share


6

Enterprise Class Security,

Compliance & Scalability

Not just Cloud

On premise (h/w, virtual),

hosted, hybrid

Not just Mobile

(PC, MAC, Web)



Competitive Landscape


EMEA Customers

Media

Retail &

Consumer

Utilities &

Industrial

Public Sector

Legal &

Financial

Healthcare &

Pharma

u


Source:Gartner

1,200,000,000

81% Use Personal Devices at Work



Users and IT out of sync?

Users

50 % work 2+ hr/day on mobile 13% work 4 or more!

File-sharing = top 3 demand

Mobile working support influence 59% future job decisions

IT

47% offer no mobile file-sharing or collaboration tools work devices

75% permitting consumer-grade file-

sharing

73% have no formal BYOD policy


Work Your Own Way

“British towns that

want to attract

industry may in future

need better internet

access and pretty

houses rather than

more offices.”


Work Your Own Way


Work Your Own Way

• The future will be about choice

• What you work on

• Where you work

• How you work

Pick it up, do some work, move on


Security – Productivity Assurance

• IT Security isn’t just the custodians of IP, they are the enablers of

faster, more efficient work practices.

The CEO The CSO


VPN

Collaboration networks

Email

• Collaboration over email

• All data resides behind the firewall

• Remote users on laptops using VPN

• Most work done on-site using PC’s

• Simple model

• Insecure & inefficient


Extranets & portals

Email/IM

SSL SSL


VPN

• New ‘go-to’ locations on the web

• IM but still collaboration over email

• Remote users on laptops using VPN

• Content still behind the firewall

• Sharing improves

• Collaboration still insecure & inefficient





• Where does the content reside?

• Where/how do you secure the content?

• Who has access to what?

• How do you prevent content chaos?

• What’s the architecture?

• How do the systems integrate?


Collaboration Networks

• Re-imagine the network not around the device, but around

the content.

• A network that can grow, move and change but remain

secure.

• An on demand network that follows the content and

crosses physical and organizational boundaries but

protects the originating source of the data.


Summary of trends

• Facilitate employees to work their own way

• Continue to empower IT security

• Architect collaboration platform to unleash productivity

…But what are the challenges to this?


Collaborate work jointly on an activity or project

Secure certain to remain safe

and unthreatened

Share

post or repost

(something)

Challenges



The Goal: Simple Seamless Sharing

Internal Teams

External Teams

Devices


The Intermediary: Cloud Storage

Internal Teams

External Teams

Devices


Consumer-grade Cloud Services

Consumer-grade Cloud Services Private Enterprise

Private Cloud

free -

easy to use -

great for the consumer -

BUT…


Data leakage

• Lost/stolen devices

• Employee leaves company

with content on device

• Content gets mistakenly

shared with the wrong person

• Content gets hacked


Data Replication


Source

Cloud

Download Open In App Open Edit File

Save Back Open In Upload File

Source

Cloud


Data privacy

Your Content in our Services

Some of our Services allow you to submit content. You retain ownership of any intellectual

property rights that you hold in that content. In short, what belongs to you stays yours.

When you upload or otherwise submit content to our Services, you give Google (and those we

work with) a worldwide license to use, host, store, reproduce, modify, create derivative works

(such as those resulting from translations, adaptations or other changes we make so that your

content works better with our Services), communicate, publish, publicly perform, publicly

display and distribute such content. The rights you grant in this license are for the limited

purpose of operating, promoting, and improving our Services, and to develop new ones. This

license continues even if you stop using our Services (for example, for a business listing you

have added to Google Maps). Some Services may offer you ways to access and remove content

that has been provided to that Service. Also, in some of our Services, there are terms or settings

that narrow the scope of our use of the content submitted in those Services. Make sure you

have the necessary rights to grant us this license for any content that you submit to our

Services.

Terms of Service: Google Drive

https://www.google.com/intl/en_US/policies/terms/


Consumer-grade Cloud Services

Consumer-grade Cloud Services Private Enterprise

Private Cloud

Patriot Act


Balancing IT and End-User Needs

IT

• Secured content at all touch-points

• Extensive user, device and access

management controls

• Comprehensive system and file

auditing and reporting

• Flexible deployments via private,

public or hybrid cloud

• Control Costs

End User

• Access to enterprise content from

the desktop or mobile device

• Share files with project teams and

keep on top of the latest changes

• View, edit, upload, send and

collaborate anywhere, anytime

• Keep files synchronized between

devices and projects


Problem Solved: MDM,MAM,MCM

Mobile Device

Management

Mobile

Application

Management

Mobile Content

Delivery, Control &

Management


Data Loss Prevention (DLP)

AV, Archiving

Existing Content

Enterprise Secure Mobile File Sharing

Mobile Device Management (MDM)

Accellion Cloud

Private & Public


Private

Cloud

Download File

Edit File

Upload File Secure in Transit

& at Rest

Integrated Productivity Suite

• Supports MS Office formats

• Closes ‘holes’ for data leaks, data stays in single sandbox

• Enhances Usability and Productivity

• Audit trails are maintained


Overcoming the Challenges

Access Manage Share


Metro Group Secure File Transfer

• One of the largest global retail groups • 280,000 employees, 90,000 email users

• 2200 locations in 32 countries

• 72 billion Euro revenues

• MGI Systems

• 2000 employees

• Provides and manages all Metro IT

• Infrastruture

• Applications

• Support

• Customer since 2008


Goal 1 - Replace FTP (2008)

• Massive Problems with FTP • 30+ servers across all regions

• Inefficient (storage, bandwidth), not secure

• Headache to support, manage and to use

• Replaced ALL FTP servers with ONE virtual

Accellion Appliance • AD integration for account generation and authentication

• Automatic file deletion

• “Zero“ administration

• Ease of use - no support issues

• Automatic compression, encryption and tracking


2 - ALL large AND sensitive files via Accellion

• Multiple platforms – risky and costly • (FTP)

• Email Attachments

• Costly Courier and slow mail services

• Dangerous Workarounds

• Accellion for everybody (2009) • Web Client, Outlook (Notes, SharePoint, Lync/MOC) Plug-ins

• Easy to use, no learning curve, send documents from within familiar applications without changing user behavior, SSO

• Files/Folders of ANY size, rule based

• Automatic compression, encryption and tracking

• Remove burden of attachments on email infrastructure (in most companies >>80%)


3 – Productivity & Mobility

• Collaboration (Workspaces) and Mobile • Move from FT to File Sharing and Collaboration (2010)

• Typical Use Cases

• Marketing – campaign management

• HR – recruiting

• Legal – contracting

• BOD – virtual board room

• Purchasing – RFPs

• Enable synchronization of desktop folders with workspaces (2011)

• Allow Mobile Access (MDM in place) (2012)

• Enterprise Connect (2013) • Access to internal ECMs/Servers without VPN and file replication

• Windows CIFS

• SharePoint


Key Requirements:

• Secure internal/external communications.

• Access documents on mobile devices and tablets

• Integrate into existing line-of-business SharePoint workflows

• Centralized control and management

“Accellion has many of the benefits of a cloud service

while allowing us to retain our data on-premise to meet

our own security policies and wider compliance

requirements.”

Utilities

2000 employees

Wessex Water


Key Requirements:

• Improve productivity by allowing staff to work from

anywhere

• Reduce IT equipment costs by shifting from a PC-centric

environment to mobile computing

• Fostered happier employees by giving them the freedom to use

devices of their own choosing for business-related activities

• Data security, compliance and privacy controls

Local gov

8,500 employees

“Now we have a solution that’s integrated with our

MDM solution and SharePoint, allowing us to

securely mobilize our most important content and

make BYOD a reality.”

London Borough of Camden


Key Requirements:

• Watertight security, comprehensive audit trails and files

hosted on-site.

• HIPAA accreditation

• Streamline board communications

• Provide a Dropbox alternative

• Improve patient care through work with third party agencies

Healthcare

HQ: Devon

6000 staff

South Devon NHS Foundation Trust

“Our use of Accellion is spreading through our

organization like a spider’s web – creating instant

collaboration networks with independent providers,

health care professionals, and other third parties”


• Private or public cloud decisions should be driven by

your governance and information management

policies/needs

• Take into consideration what content needs to be

mobilized to end-users and where it ultimately needs to

reside and your tolerance for replication

• Realize that there are varying levels of security that can

be achieved by selecting the right mix of technologies:

MDM, DLP and Devices

Closing Thoughts – data security


• Treat file-sharing & collaboration as a strategic platform,

not an add-on

• Allow employee’s to find their most productive working

styles

• Let users innovate in their own daily processes.

Closing Thoughts – the opportunity


Jes Breslaw

Director of Cloud Solutions, EMEA

[email protected]

www.accellion.com

Thank

You!

Questions

http://www.accellion.com/

Documents

Embracing Mobile Productivity while Meeting the Demands of ... · 50 % work 2+ hr/day on mobile 13% work 4 or more! File-sharing = top 3 demand Mobile working support influence 59%