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Elizabeth S. Fletcher, MSHRM, RACR Houston, TX Phone: 713-396-9967 Email: [email protected] Career Summary: Human Resources professional with a proven track record of hands-on, progressive responsibility in HR operations. Knowledgeable and credible leader with tenure in areas of recruitment & talent management. A strategic planner and developer with exceptional analytical, communicative, and process implementation skills, keen to constantly build HR partnership within the business. Eager personality that strives to develop strong relationships on trust, approachability and transparency. Experienced in supporting employees from diverse populations both domestically and internationally. Technologically savvy with systems experience in Microsoft Office Suite as well as LinkedIn with full cycle recruiting experience, Taleo and other ATS systems. Education: Masters of Science Degree, Human Resources Management – Concentration Organizational Development Strayer University Completed: December 2016 Dean’s List Bachelors of Arts Degree, Interpersonal Organizational Communications - Minor English University of Louisiana at Lafayette Completed: May 15, 2010 Dean’s List ● Powerlifting Team ● National Program Council Certification: Recruiter Academy Certified Recruiter (RACR) – Lean Human Capital The Recruiter Academy – September 2016-December 2018 HR/Recruiting Experience: Houston Methodist San Jacinto Hospital Baytown, TX - June 20, 2016 – Present Human Resources Recruiter Brief description: Identifies business needs from a resourcing perspective through working closely with clients, finding and attracting the right candidates, developing relationships with the client, and then offering and delivering an opportunity which satisfies the needs of all parties. Organize & plan internal job fairs to represent Houston Methodist and to recruit new candidates. Advise managers on overall hiring process, collaborate on job requisition details and creation, planning and implementation of recruitment strategies and to select top talent. Maintain knowledge of business supported and market demographics, Advise on effective candidate interview and assessment/evaluation techniques. Review job descriptions to ensure appropriate information included for advertisement, internet postings and targeted job boards. Responsible for assisting with special projects and/or process improvement efforts as needed. Provide advice and contribute to the business by consulting on the process, compliance, and expectations. Partner with HR, Compensation, Benefits, and vendors for successfully meeting client talent objectives.

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Page 1: Elizabeth Fletcher HR Professional

Elizabeth S. Fletcher, MSHRM, RACR Houston, TX Phone: 713-396-9967 Email: [email protected]

Career Summary:

Human Resources professional with a proven track record of hands-on, progressive responsibility in HR operations. Knowledgeable and credible leader with tenure in areas of recruitment & talent management. A strategic planner and developer with exceptional analytical, communicative, and process implementation skills, keen to constantly build HR partnership within the business. Eager personality that strives to develop strong relationships on trust, approachability and transparency. Experienced in supporting employees from diverse populations both domestically and internationally. Technologically savvy with systems experience in Microsoft Office Suite as well as LinkedIn with full cycle recruiting experience, Taleo and other ATS systems.

Education:

Masters of Science Degree, Human Resources Management – Concentration Organizational Development Strayer University Completed: December 2016 Dean’s List

Bachelors of Arts Degree, Interpersonal Organizational Communications - Minor English University of Louisiana at Lafayette Completed: May 15, 2010 Dean’s List ● Powerlifting Team ● National Program Council Certification: Recruiter Academy Certified Recruiter (RACR) – Lean Human Capital The Recruiter Academy – September 2016-December 2018

HR/Recruiting Experience:

Houston Methodist San Jacinto Hospital Baytown, TX - June 20, 2016 – Present

Human Resources Recruiter

Brief description: Identifies business needs from a resourcing perspective through working closely with clients, finding and attracting the right candidates, developing relationships with the client, and then offering and delivering an opportunity which satisfies the needs of all parties. • Organize & plan internal job fairs to represent Houston Methodist and to recruit new

candidates. • Advise managers on overall hiring process, collaborate on job requisition details and creation,

planning and implementation of recruitment strategies and to select top talent. • Maintain knowledge of business supported and market demographics, • Advise on effective candidate interview and assessment/evaluation techniques. • Review job descriptions to ensure appropriate information included for advertisement, internet

postings and targeted job boards. • Responsible for assisting with special projects and/or process improvement efforts as needed. • Provide advice and contribute to the business by consulting on the process, compliance, and

expectations. • Partner with HR, Compensation, Benefits, and vendors for successfully meeting client talent

objectives.

Page 2: Elizabeth Fletcher HR Professional

• Be involved in and provide input in the development of new recruitment strategies, programs, and procedures.

• Assist in shaping-up the delivery to meet the client’s expectations. • Demonstrate the components of Integrity, Compassion, Accountability, Respect, and Excellence

(ICARE) values.

Nobilis Health Corp. Houston, TX January 2015 – Present Human Resources Generalist/Recruiter

Brief description: Recruiter for four (4) Houston locations, Dallas, Plano, and Scottsdale specializing in Clinical and Non-Clinical Positions as well Administrative positions. • Organize & plan internal job fairs to represent Nobilis Health and to recruit new candidates. • Obtain job requisitions and develop ongoing, creative sourcing plans for identifying qualified

candidates per facility’s needs. • Evaluate candidate qualifications using company and client interview standards. • Develop and maintain strong business relationships with candidates and clearly

define position requirements and recruiting process to candidates and provide a timely update on progress to candidates.

• Ensure smooth transition post hire and assesses candidate and client satisfaction and frequently researches and shares new recruiting trends with team.

• Use various cost effective sourcing strategies, such as internet job boards, networking, resume mining, social networking, cold calling, college/university recruiting and job fairs to attract a diverse pipeline of candidates.

Contributions: • Contributed to the planning and hosting of an internal Job Fair in Plano, TX with four days of

planning time to hire staff for the entire Hospital including CEO, Clinical and Non-Clinical positions.

• Established a solid recruiting department and helped to grow department • Spearheaded the organizing, planning, and logistics of an internal Job Fair for Houston for all

four locations at once for Hiring Managers.

Used creative advertising methods to communicate the event within three weeks via social media outlets (Facebook, LinkedIn, Pinterest, Twitter, Indeed); Mobile to Mobile Alerts; USA Jobs; Press Releases on Radio/Newspaper; TX Workforce Commission; local churches, etc.

The Edge Group – Conn’s Home Plus (Contract) September 2014 – November 2014 Senior Recruiter

Brief description: Contract recruiter for Louisiana, Tennessee, and parts of Texas for Sales Professionals in the Conn’s Stores. Responsible for sourcing, sending customer service testing, and ensuring candidates meet background qualifications before being sent to background and drug testing. • Filling the Company’s open positions by sourcing and interviewing candidates.

Filled over 200 open positions • Coordinates pre-employment testing, including background and drug assessments.

Cenergy International Houston, TX December 2013 –July 2014 US & International Oil & Gas Senior Recruiter

Brief description: Recruiter for US and International (Australia, Canada, Netherlands, etc) job orders balancing approximately thirty-five requisitions at a time successfully utilizing sourcing strategies such as Google, LinkedIn, RigZone, Dice and other ATS tools. Proficient in both offshore and onshore oil and gas positions including but not limited to: Engineers, Drillers, Project Managers, HSE/EHS Advisors, Geologists, Lab Technicians, Logistics/Procurement Specialists, QAQC, and more. • Obtain job orders and develops ongoing, creative sourcing plans for identifying qualified

candidates. • Knowledgeable in Full Cycle Recruitment in complex Oil and Gas organization.

Page 3: Elizabeth Fletcher HR Professional

• Organize and attend job fairs to represent Cenergy and to recruit new candidates. • Evaluate candidate qualifications using company and client interview standards and negotiate

compensation details and pre-closes candidate on position. • Provide timely progress updates on prospecting and interview activity and deliver well written

interview feed- back. • Develop and maintains strong business relationships with candidates and clearly

define position requirements and recruiting process to candidates and provide a timely update on progress to candidates.

• Ensures smooth transition post hire and assesses candidate and client satisfaction and frequently researches and shares new recruiting trends with team.

• Creates and maintains accurate engagement and candidate information in company ATS and proactively updates management with recruiting progress and escalates client issues as needed.

TEKsystems Houston, TX July 2013 - November 2013 Information Technology Recruiter

Brief description: Recruiter with a specialization in Information Technology (IT) with areas of Network Infrastructure, Applications, IT Support and more. Proficient in sourcing Application Architects, Business Analysts, Business, Technical Writing, Project Managers and more. • Develop recruiting strategies designed to identify qualified candidates through various recruiting

tools. • Identify candidates’ strengths with clients’ requirements by evaluating, screening, and interviewing

candidates. • Negotiate wages, terms and conditions of employment with candidates, and gain a commitment

from candidates for current and future job requirements. • Complete necessary pre-employment processes including reference checks and background/drug

tests. • Manage contract employees while on assignment. • Assess and investigate contractor related problems, and administer performance

counseling, coaching, and disciplinary measures when necessary. • Partner with Account Managers to identify top accounts, target skill sets, key market segments, and

assess clients’ staffing requirements. • Communicate effectively with others in order to create a productive and diverse environment. • Communicate with peers by sharing recruiting “best practices” and providing accurate, thorough

documentation on applicant tracking systems or other documentation tools. • Maintain relationships with industry contacts to provide exemplary customer service, gain

industry knowledge, and obtain referrals and sales leads.

Women & Children’s Hospital Lafayette, La March 2007-May 2010 Human Resources Assistant/Sourcer

Brief description: Human Resources Assistant and sourcer for various openings needed for the hospital using creative sourcing strategies to find qualified candidates in the medical field. • Process, verify, and maintain documentation relating to personnel activities such as staffing,

recruitment, training, grievances, performance evaluations, and classifications. • Assists department in carrying out various human resource programs and procedures for all

company employees. • Maintains other records, reports, and logs pertaining to applicant flow procedures. • Coordinates new hires orientations paperwork, builds files, pre-employment tests, coordinates

drug tests, audits and job descriptions. • Responsible for I-9 tracking and reports. • Helps maintain company organizational chart and employee directory. • Source candidates and screen for open positions. • Acts as a liaison with other departments and outside agencies. • Performs other related duties as required and assigned.

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Other Experiences:

Enterprise Rent-A-Car Houston, TX May 2010 – June 2013 Management Assistant

Brief description: Management Trainee program accepted during college with the honor of walking the stage with the start of a career. Progressed from Trainee to Management Assistant with training to run a business with full operational knowledge. • Develop marketing plans. • Take care of customers, and working with an energetic team of professionals. • Run a million-dollar business, maximize profits, and motivate a team of professionals. • Excellent sales techniques; Top half of sales matrix every month; Excellent Customer Service.

Foot Locker, Inc. Lafayette, La September 2005 - May 2010 Assistant Manager / Trainer / Scheduler

Brief description: First job worked from High school throughout college with several promotions including an Assistant Manager and becoming a trainer for new employees including policies and procedures as well as sales strategies and techniques and the part-time employee scheduler. • Train new sales associates and teach policies and procedures. • Review Resumes for screening and interview before submitting to store manager.

Professional Organizations:

• Society for Human Resource Management (SHRM) • Houston Young Professionals

Community Activities:

• Alzheimer’s Association Advisory Council of Southwest Louisiana • Habitat for Humanity • Top Ladies of Distinction, Inc. – Executive Board Member

Houston Top Teens of America Advisor • Order of the Eastern Star