building services

Buildings for life

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YOUR BUILDING IS ALIVE

BECAUSE BUILDINGS AND BUISNESSES ARE UNPREDICTABLE

BY INVITATION ONLY

WE DON’T DO ROUTINE

GOING UP

THE ELITE GROUP

ELITE GROUP

ENGINEERING SERVICES

MANAGED SERVICES

CONSTRUCTION SERVICES

ELITE PERFORMANCE DASHBOARD

HOW WE WORK - MANAGED SERVICES

HOW WE WORK - CONSTRUCTION AND ENGINEERING

Contents

construction

management

engineering

If you stop on a busy city street and look up, you will see the true age of the buildings you are passing by. Some have glamorous modern entrances but the upper floors reaching to the sky are neglected and showing their age. Occasionally, when you look up you will see clean stonework, painted windows, clear gutters, a tidy roof, as if the building was completed just yesterday. These buildings can be hundreds of years old but they are in good health. For your building to have a long and prosperous life, it needs regular care and attention. Behind the facade there needs to be a commitment to keep the building performing from the inside out. That’s where Elite comes in.

Let’s keep it healthy

one - twoBuildings for life

YOUR BUILDING IS ALIVE

Buildings for life

You get the team

BECAUSE BUILDINGS AND BUSINESS ARE UNPREDICTABLE

Trust us with your assett

BY INVITATION ONLY

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elite

Elite Engineering ServicesLtd

Elite GroupHoldings Ltd

EliteConstructionServices Ltd

EliteManagedServices Ltd

We build. From the ground up, we can create a building to your specification. We can then take care of that building for you. No surprises for us, we built it. No surprises for you, just a fully functioning, costeffective building. Chances are though, you own or occupy a building we did not build. Due to age, location or how the building is used, things will go wrong. That’s why with Elite, you get the team; our engineers and technicians will make sure the building runs smoothly. Sometimes your building will need the help of the experts; the good news is, we are already here.

Property is an appreciating asset. We recognise the value of your building and the necessity of taking good care of it. You wouldn’t allow a stranger to wipe their muddy boots on your welcome mat and neither will we. Elite provides a professional and personal service and we use our own people to design, construct, refit, install M&E and look after your building, whether

it’s planned maintenance or a reactive call out. Our teams are trained to the highest standards in their trades but it doesn’t stop there. We have a culture of honesty and courtesy, working in a discreet manner and wherever possible, resolving faults on the first visit. You trust us, the occupants like us, the building loves us.

A well maintainedbuilding has a

strong and long life

The idea of routine maintenance is great - regularly carrying out certain tasks. The trouble with routine, as we all know, is that it becomes mundane and then neglected. Planned preventative maintenance is always ahead of the game, it literally prevents problems occurring. If your building always looks immaculate, your lift never breaks down, the offices are well ventilated and the car park brightly lit, this is a result of a planned programme of works, taking place around the clock.

Everything has a shelf life and even with the best care, buildings are no exception. Elite has years of building services delivery experience so when those big projects come around, our dedicated team of M&E designers, estimators and project engineers will work closely with you to take your project through design development, value engineering, delivery commissioning and handover. We are experienced at working on construction sites and tenanted buildings; we fully understand the nature of these environments and seek to build strong relationships with all stakeholders to deliver the project with minimal disruption.

If you want to change the way things look, the purpose of your building or start from scratch, our construction services will work with you to achieve your vision. From a precision refit by our skilled craftsmen to architectural and construction services on a new build property, whether your interest is commercial or residential, Elite is resourced to deliver projects swiftly, creating bespoke living and working environments. Whatever the needs of your building and your business, we build, engineer and maintain property to the highest standards.

We always have a plan

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WE DON’T DO ROUTINE

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GOING UP

When taking the stairs is not an option

In all the best films, the major action takes place in the lift shaft and decision are made in brief lift journeys - no-one gets hired or fired on the stairs. The lift is the lifeblood of your building, it’s the first part to be built, the centre, the core. If the lift is not working you will hear about it, which is why Elite has expert engineers to keep the lift and the whole building around it running smoothly. We treat this hard working machine with respect because for us, taking the stairs is not an option.

Buildings for life

Show methe toolbox

eleven - twelveBuildings for life

With

you get the excellence of three specialisttechnical services to deliver the completebuilding management facility for your property

ELITE GROUP

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Elite Group Holdings Ltd

The expression hands on sums us up. We take care of the life of your building, which involves technical experts with practical skills. In reality, this looks like an engineer with a toolbox, just what you need for the job. We have a hard won reputation for employing highly trained, experienced and multi-skilled engineers.

Elite services are just that - we strive to offer the very best. Our integrated approach ensures that whichever aspect of construction is required - from a complete refit to daily maintenance - we have it covered. We have the professional resource to pro-actively manage your account and deliver a 24/7 response to your call but we know, our customer care is judged on the excellence of our technical services.

We don’t leave the future to chance; to guarantee engineering excellence in the years to come, we invest in our apprenticeship programme, with the quality of our training being the envy of our competitors. There is no need to wait for other contractors, chase quotes, endlessly explain what your need. Between Engineering Services, Managed Services and Construction Services, Elite has you covered.

Buildings for life

With

integrated intelligence operates across the entire suite of systems in your building

Clever different forms

comes in lots of

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Clever comes in lots of different forms. The application of clever is intelligence, not just knowing how things should work but putting this into practice across every conceivable eventuality. Elite Engineering Services operates integrated intelligence across the entire suite of systems in your building, whether it’s in use 24/7 or office hours only. Everything that will keep your building running and healthy on a daily basis – wiring, plumbing, heating, drainage, lighting, data, access control, generators, fire and leak detection, CCTV – is intelligently integrated to produce the best system for our client. We know the building inside out because we design, install and maintain the beating heart. Our regular check-ups will keep the building healthy and in the event of an emergency, we are the rapid response team who know exactly what’s required to protect your asset.

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ENGINEERING SERVICES

Elite Engineering Services Ltd

Intelligent integration of your building extends to the energy performance of the property as a living and working space. Elite Engineering Services advocates the integration of green technologies and renewable energies in refurbished and new build projects; we install biomass boilers to maximise efficiency and design heat recovery systems to minimise waste. Whether you are looking to renovate and sell or restore and occupy, through a detailed understanding of your building we achieve the twin goals of reducing the cost to the owners and occupiers of the building and also reducing the environmental impact of the property for the years to come.

Of course you would expect us to say that we don’t cut corners, use sticking plaster when a full operation is needed. We go further than that though in offering a visible and transparent service, delivered to fully specified and costed criteria. We understand that the building is not an end in itself and we work with you to deliver against your aspirations and business objectives. The knowledge and experience of our engineering team is at your disposal and it’s a formidable resource.

Buildings for life

With

planned preventative maintenance and reactive works keep your building in good condition

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Hope for sunshine,plan for rain

the optimum planned : reactive works ratio

Hope for sunshine, plan for rain, that more or less sums up our building management services. You can’t run a multi-tenanted building with your fingers crossed, you needa plan and Elite Managed Services alwayshas a plan. We have people to design the plan, implement the plan and put the back up plan into action. Whichever way you look, you’re covered.

So planned maintenance is our thing. Through condition surveys, energy audits and an asset verification process, we agree with you what needs doing to keep your building healthy and functioning everyday. We can also recommend operating improvements to save you money over the longer term and our energy consultants can reduce your environmental impact. We agree a ten-year life cycle with you that will maximise your assets and create the best working environment for the occupants. Working to a plan does not mean we are static, far from it. Our service is planned to include preventative maintenance; our multi-skilled engineers are always checking, knowing it is better to pre-empt works wherever possible. The balance we seek is the optimum planned:reactive works ratio.

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MANAGED SERVICES

As confident as we are in our planning, things happen that are outside even our control. Of course, we have a plan for this too in the form of our 24/7 365 UK based service desk. When you call this number, a man in a suit does not turn up to assess the problem; you get a man in a van, fully equipped and ready to do the job. Your site will be assigned multi-skilled engineers who will be familiar with the building through our planned maintenance and know the site protocols. Should specialist service partners or additional materials be required, our teams have smart technology to enable us to efficiently deploy resources to your site and you can simply login to the Elite real time portal to follow their progress. There’s no drama, just a lot of action.

Of course, it’s not just boots on the ground; it’s legislative compliance, technical requirements, risk assessments and log books. For us this is all part of the job and we work with our clients providing the complete range of landlord services to guide you through the latest requirements and assist in implementation to ensure your building is without reproach. Elite Managed Services is in it for the long term; we have learnt through years of experience that it’s the only way to successfully maintain a building, working with you to safe-guard your asset.

Elite Managed Services Ltd

With

building projects are delivered swiftly, creatingbespoke living and working environments

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First impressionsreally do matter

Buildings for life

CONSTRUCTION SERVICES

twenty five - twenty sixBuildings for life

Elite Construction Services Ltd

breath new life into your building

First impressions really matter. There are some things that just don’t look good, they are broken and tired and have ‘unloved’ stamped all over them. For these things, we have Elite Construction Services to breathe new life into your building, providing practical solutions with positive impacts that contribute to the well being of your property and the people who live and work there.

Our construction team renovates, restores and builds from the ground up as required. Elite Construction Services does everything from reviving listed properties to building factories, from an office extension to resurfacing your car park. With the same commitment to excellence shared throughout the Elite Group, Construction Services brings precision building works to your project. Our multi-skilled, multi-trade approach means we love a challenge - roofing, plastering, flooring, sound proofing, masonry, space planning, hard landscaping - we can provide individual

elements for the whole scheme. Elite Construction Services is able to complement and enhance the M&E and Building Management services provided by our group - projects are completed swiftly and seamlessly, no hanging around waiting for the contractor to turn up. Whether working with Elite Engineering Services on a turnkey fit out or assisting Elite Managed Services with specialist fabric maintenance, each project fits in to part of the bigger picture of creating healthy, functioning buildings that are a pleasure to live in, work in and own.

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ELITE PERFORMANCE DASHBOARD

Our Services

Service Level Agreement Delivery Performance

37%

11%

52%

Delivering Our Joined Up Service

5 Year Activity Cycle >>

SPECIALIST QUALIFIED

86%

FIRST TIME FIXES

71%ON-TIME RESPONSE

Engineering Services

H&S RIDDOR & Incidentsv National Stats* 0.8%

Value Engineering 91%

Install Stats:Wire x 15x Lands End to John O’groats

Pipe x Vladivostock, Russia and back

CLIENT STATISTICS

clients and climbing

sites throughout the UK

50+engineers & operative team

£6300JOBS DELIVERED: AVERAGE VALUE:

300£350

JOBS DELIVERED: AVERAGE VALUE:

18200From £15k to £2.5m

JOBS DELIVERED: AVERAGE VALUE:

60

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HOW WE WORK - Managed Services

Engineer accepts job

Delivering your project

Client informed project underway

Work undertaken

Call in to service deskEngineer logs on when on site

Engineer logs off- job complete

Order parts as required - ready for next call

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HOW WE WORK - Construction and Engineering

Engineer accepts job

Delivering your project

Client informed project underway

Work undertaken

Call in to service desk

Engineer logs on when on site

Engineer logs off- job complete

Order parts as required - ready for next call

Buildings for life

Elite Managed Services Ltd Elite Construction Services LtdElite Engineering Services LtdElite Group

Elite Group Holdings Ltd0844 225 3101info@elitegroupltd.co.ukwww.elitegroupltd.co.uk

Bay House, BrowgateBaildon, Shipley West Yorkshire, BD17 6BYUnited Kingdom