Embed Size (px)
Citation preview
FIND YOUR WOW
Eliminating Barriers to your Continuous Improvement EffortsPresented by:
Miebach Consulting
FIND YOUR WOW
Presenters
2
Felix VicknairPrincipal, DirectorMiebach Consulting
Jason Jackson, CSCPSenior ConsultantMiebach Consulting
FIND YOUR WOW
Objectives
• Understanding why improvement initiatives sometimes fail
• How to align your organization for success before you start
• Measuring your progress
• Tactics for “quick wins” and long-term results
3
FIND YOUR WOW
Continuous Improvement (CI)
The intentional focus on improving
What does Continuous Improvement look like
in YOUR organization?
4
FIND YOUR WOW5
FIND YOUR WOW
Common CI Initiatives
6
TIM
E
COMPLEXITY
AUDIT
PRODUCTION SCHEDULING
OPERATIONAL SIMULATION
VALUE ADDED SERVICES
COACHINGCHANGE
MANAGEMENT
KAIZEN
DMAICKITTING
LEAN
SIX SIGMA
FIND YOUR WOW
Common Pitfalls and Barriers
7
Not fully
understanding
the root
problem, wrong
or competing
KPIs
Insufficient
planning
Scope creep,
adding complexity
“One size fits
all” approach to
all CI initiatives
FIND YOUR WOW
Common Pitfalls and Barriers
8
Ineffective
change
management
Time
constraints, or
unrealistic
timeline
EXPECTATION REALITY
Lack of
sponsorship,
ownership
Not anticipating
or meeting the
needs of the key
stakeholders
FIND YOUR WOW
What can we learn from these?
9
#1: Compile a list of Lessons Learned: Document everything!
• failures• mistakes• rejected ideas• small wins
FIND YOUR WOW
Key stakeholder needs and Change Management
• SMART Objectives
that have been
agreed upon by the
Sponsor, PM, and
other stakeholders
• Organization
appreciative of
change and flexibility
10
FIND YOUR WOW
“One Size Fits All” approach won’t work
• Evaluate the needs for
each initiative
individually
• Consider external
resources for guidance
or project
management
11
FIND YOUR WOW
Gain understanding of the root problem
• Step back, review
• Fishbone,
• 5 Why’s: Root
problem or
symptom?
12
FIND YOUR WOW
Address the lack of sponsorship or ownership
• Designate a project
sponsor who is able
to eliminate internal
barriers
13
FIND YOUR WOW
Avoid Insufficient planning and scope creep
• Plan backwards, avoid
shortcuts
• “Measure twice, cut
once”
• Don’t get distracted,
focus on the scope
and plan for additional
phases later if needed
14
FIND YOUR WOW
Measuring Progress
15
FIND YOUR WOW
“Uh oh. Now what?”
16
CONSULTANT / ADVISORDIY / IN-HOUSE
FIND YOUR WOW
Quick Wins with Common CI Initiatives
17
TIM
E
COMPLEXITY
AUDIT
PRODUCTION SCHEDULING
OPERATIONAL SIMULATION
VALUE ADDED SERVICES
COACHINGCHANGE
MANAGEMENT
KAIZEN
DMAICKITTING
LEAN
SIX SIGMA
FIND YOUR WOW
If you can only do ONE THING…
Do a Gemba Walk
• Novice / Low CI maturity level • Experienced / High CI maturity level
18
Create or revisit your VSM
FIND YOUR WOW19
FIND YOUR WOW
For more information
Felix Vicknair: [email protected]
Jason Jackson: [email protected]
• www.miebach.com
• Booth # S4883
20
