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Electronic Resource Usage Statistics in ERM
By
Sue Kendall – Head of Collection Development, San Jose State University Rae Ann Stahl – Technical Services Manager, San Jose State University
November 6, 2009
SJSU’s Project
• Our Goals
– All electronic database usage statistics in ERM
– Become more systematic about collecting and analyzing usage statistics
– Up-to-date usage statistics available year round
• Jan 2008 - Subscribed to Scholarly Stats
– Administered our database usage statistics from COUNTER compliant vendors
– Delivered our usage statistics via SUSHI into Millennium’s ERM system
SJSU’s Project
SJSU’s Project
• Feb/Apr 2008 – ERM set-up– To harvest usage statistics using ERM’s SUSHI
feature, we used the following guides in CSDirect• SUSHI Standard and Electronic Resource Management FAQ• Millennium Guide #107126 Automatically Importing User
Statistics
– We created an alternative option for non-COUNTER usage statistics
SJSU’s Project
• Aug 2008 – Trained Subject Liaisons
– The following slides will show the presentation that we gave to all SJSU subject liaisons
How can a librarian review database usage statistics?
Innovative Millennium.lnk
Definitions
• ERM – Electronic Resources Management
• COUNTER - Counting Online Usage of Networked Electronic Resources – “Librarians are able to compare usage
statistics from different vendors; derive useful metrics such as cost-per-use; make better-informed purchasing decisions; plan infrastructure more effectively.”
http://www.projectcounter.org/
Login- Username: milerm - Password: xxxx
Enter Initials and Password- Initials: sjsu- Password: xxxx
Database Search- Enter name of electronic resource
Initial Display Screen- Click the Usage Statistics Tab
Export Statistics- Choose date range and click Export
Usage Statistics File- Cost Per Use, Sort, Save
Sorted by 2009 Usage
Non-COUNTER Usage Statistics
• Not all databases have COUNTER usage statistics available to import into ERM
- Examples: CSA, Alexander Street Press, Newsbank
• Our IT department created an internal storage space
- Non-COUNTER usage statistics linked to ERM
Database without imported statistics- No date ranges - Click on View
Non-COUNTER Usage Statistics- Right click on Non-COUNTER URL- Open URL
Usage Statistics for CSA Databases- Non-COUNTER statistics come in a variety of formats
How was this ERM usage statistics project implemented?
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1 3 5 7 9 11 13 15 17 19 21 23 25 27
2009 CPU
2009 Use
2009-Jan
2009-Feb
2009-Mar
2009-Apr
2009-May
2009-Jun
2009-Jul
2009-Aug
Totals
Database Renewal Emails- Sample instructions
Usage statistics for [ex. Academic Search Premier] can be accessed through Millennium’s ERM system.
Open the Millennium icon on your desktop.
Login Username: milermLogin Password: xxxx
Initials: sjsuPassword: xxxx
Click on the Usage Statistics tab and then the Export box.
Or
Click on View at the top of the screen. Open the URL next to Non-COUNTER Usage Statistics by right-clicking on the URL and choosing Open URL.
Why librarians need standardized usage statistics
• Renewal time• Is database being used?• Does the usage justify the cost?
• Accreditation time• Subject Departments need library resource
statistics• Adding usage can show faculty/student use of
library resources
Why librarians need standardized usage statistics
Questions to ask:
• If database is not high in usage statistics– Is database high on subject resources page?– Is database highlighted in instruction?– Is interface difficult to use?– Are there comparable databases?
Why librarians need standardized usage statistics
• If database use is high– Should librarian consider additional
database(s)?
• If journal use within the database is high– Should librarian investigate if
• There are embargo issues• What options are available
Where are we today?
• Almost all electronic resources in ERM have usage statistics
• Liaisons use ERM throughout the year
• Gives liaisons credibility to be able to cite statistics
Future Enhancements
• Enhanced License Records
• COUNTER E-book Usage Statistics
• Usage Analysis, Title Overlap
QUESTIONS?