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    Re-engineering EGEAs COMMITTEES EGEA as Intuitive Organization

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    Strategic Intuition

    If only EGEA knew what EGEA knows Strategic Intuition: Strategic ideas at the center of strategy

    In strategy, there are many methods to analyze your organization, your activities,

    your position among other organizations, your competitors and current trends but

    none of these methods tells you how to decide what strategy to adopt. There are

    equally many techniques for strategic planning: how to lay out objectives, activities

    and milestones to achieve your goals but none of these methods tells you how to seta goal in the first place. The missing link between strategic analysis and strategic

    planning is the strategic idea.

    There are three kinds of strategic ideas:

    Strategic analysis: you study the situation you face Strategic intuition: you get a creative idea for what to do Strategic planning: you work out the details of how to do it

    The distinction between doing a task and deciding which task to do consists the

    notion of strategic intuition. Strategic intuition gives an idea for action, a strategy.

    Strategic intuition seeks selectively past knowledge and experience, and lessons

    learned to synthesize with new elements and new insights, in order to arrive to an

    answer. Therefore, Strategic intuition relies on huge investments in lessons learned

    and quick communication among all EGEA stakeholders.

    Student-run organizations that truly want to build the capacity for strategicinnovation within the youth field cannot simply hope for a few good members to lead

    the organization o their own initiative. They need to build an organizational intuition

    systemthat can combine lessons learned and new information in creative and largely

    qualitative ways and then produce forecasts for strategy formulation.

    Many non-governmental organizations have attempted to change their organizational

    structure to accelerate innovation and performance. But in doing so, they focused

    mostly on generating new ideas and little on converting ideas to results. The result of

    strategic intuition is always a synthesis of analysis and intuition that can be put intoaction - fast!

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    Strategic Intuition and EGEA

    In the field of student-run organizations, successful players are notnecessarily the organizations that start with the best plan, most resources orbiggest network. They are the ones that learn and adapt the quickest. Theessence of the learning challenge for EGEA is improving the organizationsability to predict the future performance and the performance of any newventures. To improve predictions, EGEA as intuitive organization mustsystematically resolve a handful of critical unknowns:

    Who is our member? What is the value we offer to our members?

    How do we deliver that value?

    Strategic intuition entails seeking a set of rules that can reduce uncertainty,

    risks and dysfunctions, sustain network growth, and lengthen the

    organizations life span beyond that of average membership span. The

    learning objective of organizational intuition is to refine the ability of

    predicting organizational performance over time. Predictions always lie at the

    heart of the learning process. The quality of predictions determines the

    quality of strategies and strategic planning, and eventually determines the

    quality of innovation and value added in EGEA.

    Once produced, organizational predictions often fall victim of learning

    misadventures: they are ignored, their significance is a matter of internal

    manipulation, they are not updated with new information and they are not

    properly and systematically analyzed together in order to identify meaningful

    patterns and produce valuable insights for the organization.

    The most original explanation of such learning incapacities is an

    unwillingness to make a serious investment in (strategic) planning. MostBoards make plans hastily. The common arguments are either that short-term

    and mid-term circumstances are generally manageable or that long-term

    dynamic challenges are largely uncertain and unpredictable, so why bother

    with planning? Another argument is that, due to Boards term limits,

    executive time should be spent on doing rather than planning.

    Such approaches overlook the significance of predictability and fail to realize

    that planning leads to better predictions and performance. Predictions falling

    short are not a performance failure but a valuable process of organizational

    learning for EGEA, when testing new ideas and mechanisms. Current status

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    Adaptation from Tim Powell, 1999 for EGEA

    quo must not discourage us from experimenting with strategies and taking

    risks. Also, planning can set the context for organizational learning. The

    learning process in EGEA should be embedded into the planning process:

    frequency in planning relates to frequency in learning.

    For the context of EGEA, a student-run organization, short-term revisable

    predictions can serve as an ongoing learning process for the Board and

    Committees, and potential youth leaders (see the diagram on EGEAs

    Organizational Intuition). By that, the learning cycle follows exactly the Boards

    term and the planning cycle. Predictions, transformed into plans and thereby

    into strategic experiments, are the essence of hands-on organizational

    learning that EGEA can offer; activities organizing aside.

    Strategic intuition and strategic innovation can redefine potential new

    members, can redefine the delivered value to our members or can redesign

    EGEAs end-to-end knowledge value chain architecture:

    VALUE

    ACTION

    DECISION-MAKING

    INTELLIGENCE

    KNOWLEDGE

    INFORMATION

    DATA

    A C Q U I R E

    P R O C E S S

    A N A L Y Z E

    D I S S E M I N A T E

    A P P L Y

    T A K E

    C R E A T E

    LESSONS LEARNED INNOVATION ORGANIZATIONAL INTUITION NEW STRATEGY FOR EGEA NEW KNOWLEDGE LEARNING CYCLE TEAM BUILDING

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    EGEA CommitteesThe Building Blocks of EGEA Intuition

    EGEA as Intuitive Organization

    Every organizationstudent associations included - can become more intuitive.

    For this to happen, the leadership and stakeholders of the organization must recognize

    that intuition operates best when the creative people within the organization have a

    chance to recognize patterns that others cannot see. The ability to see new patterns is

    greatly enhanced when the collective intelligence and experience of the organization

    are tapped.

    HOW TO create intuition within EGEA? The solution is not to "hire" people to

    produce intuition. This requires creating and consistently maintaining a block of

    internal knowledge in a fashion that allows key people within the Association, from

    different EGEA functional areas (BoE, committees, groups, Alumni, entities), to

    understand what is evolving elsewhere in the Association. EGEA Committees should

    be in place to produce a reasonable forecast of the evolution of entities network&

    activities, value, costs and competitive advantage.

    The Five Building Blocks: The Road to Intuition

    The fact that EGEA is not sufficiently innovative means that creative energies are

    spent in an inefficient and probably expensive fashion, relying totally on individual

    rather than organizational intuition.

    This section intends to communicate a paradigm shift from individual learning

    processes into collaborative learning and knowledge building, and provide a processof organizational knowledge creation through the EGEA Committee work. So far,

    little attention has been drawn upon how EGEA teams acquire and build knowledge

    together. Actually, the very idea of collective knowledge has been very new to

    Western culture itself, where the focus was on the individual learner, and such

    paradigms could be traced in Cultural Geography and tribal cultures, where

    knowledge is produced collaboratively.

    While the whole environment of knowledge may seem very abstract and theoretical,

    yet, the great challenge of running a European student association of 2000+ members

    is much more than a skill-based game. New ideas are the life-blood of an

    organization. Without understanding how knowledge works, we have no idea how to

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    truly support creativity and innovation within EGEA. Therefore, the following

    process of organizational knowledge creation suggests a new orientation, much less

    on amassing, indexing and cataloguing knowledge, and mainly towards probing how

    knowledge serves us and EGEA. Intuition should be regarded as responsiveness to

    EGEAs environment: quickly acquire, adapt or renew expertise, quickly bring onnew innovative activities and enhance EGEAs competitive advantage.

    STRATEGY: EGEA as intuitive organization encourages teams of people to

    understand each of the five building blocks and share them across EGEAs functional

    boundaries (BoE, Committees, Alumni, Entities, and Informal Groups). This can be

    accomplished organizationally by combining teams of Committee-functional experts

    from neighboring areas to produce valuable forecasts for policy measures, as

    presented schematically below. When EGEA really invests in a process to produce

    such predictions, the results themselves can be insightful.

    REENGINEERING: The proposed committee reengineering creates an

    organizational structure relying on five building blocks, through which organizational

    intuition is built. Hence, this proposal is not simply a structural reshuffling of

    committee structure; it is both a cross-functional process redesign and a strategic

    investment in a support infrastructure for EGEAs intuition.

    Placing the five new Committees as the building blocks of an inverted pyramid, a

    knowledge base starts emerging. Committees combine data to create information.

    Information amongst neighboring committees, in turn, is combined, recombined and

    assessed by teams of Committee-experts (seediagram below) to produce intermediate

    forecasts,predictions about key aspects of EGEA. Meaningful relationships between

    these predictions are key in creating insightful clusters of knowledge; then the

    building of a knowledge base has begun. Discovering relationships between clusters

    of information provides the stage where knowledge is created. This knowledge can

    latter be utilized into strategic planning, and can ultimately produce insightful results.

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    Network Mapping

    The goal of combining the mapping of EGEAs network & activities with a good

    description of EGEAs various member profiles (Human Resources) should be to

    get a much better idea of how EGEAs network and EGEAs activities will evolve.

    This new process should be assumed as something more than a growth forecast. At

    its core must be a profile description of the segmentation of EGEAs membership,

    a description of the logic that supports the scheme of segmentation, and a

    prediction of how basic variables, within and outside EGEA, that determine each

    segment size, will influence the growth of each segment over time.

    Human Resources Value

    The purpose of combining people who understand human resources capabilitiesand expectations and those who know about the potential for scientific value and

    Adaptation from Boston Consulting Group, 2006.

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    supportive enabling technologies (internet, geoinformatics, databases, etc) is to

    forecast how human resources value will evolve. A successful fusion of those two

    involves more than experiments with new methodological tools, scientific sessions

    and databasesalthough these can be first steps. It requires a broad rethinking of

    the values EGEA provides to its members and the way it approaches them. It canalso require significant investments in the infrastructure of members services and

    support.

    Science & Technology

    Valorization and monetization of EGEAs scientific value, incorporation of cost-

    effective technologies, technological innovation and an aggressive fundraising

    strategy can be the prime determinants of EGEAs cost evolution. Innovative joint-

    ventures of Geographic science and education, and Information Technology,

    coordinated by EGEA Europe and partner organizations (e.g. Herodot), can

    increase public awareness of Geography, especially when targeted to specific

    audiences (primary/secondary/higher education). Such EGEA-endorsed projects

    may deliver added scientific value and new financial resources for the Association.

    EGEA can capitalize on the wealth of expertise scattered across the Association

    through the creation and management of a centralized knowledge base, further

    enhanced by horizontal value-creating knowledge sharing.

    Fundraising

    The Fundraising Committee can attain a key steering-committee role within EGEA

    by being assigned with EGEAs Fundraising Strategy, EGEAs financial

    management, effective budgeting and analysis of financial condition and financial

    forecasting. Within the scope of this group fall EGEAs networking with the

    corporate world, lobbying with prospective private sponsors, foundations and

    fundraising partners, establishing student-corporate relations with leading

    companies in the Geographic field, attract public funding, achieving economies ofscale by partnerships with other student organizations and negotiating financial

    agreements. An aggressive fundraising strategy must be led by a dynamic

    corporate identity and an EGEA branding, along with dexterity in legal

    organizational issues.

    Competitor Focus & External Relations

    Within an increasingly competitive environment in European student associations,

    the winners of the student associative business will be those that play hard. Youth

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    organizations that play hard employ all of their resources and strategy to gain

    advantage over other competing organizations. When they achieve competitive

    advantage, they attract more members, boost their finances and reward their

    members. Then they reinvest their gains into improving organizational

    performance, enhance quality, expand their offerings to their members, andtransform their processes to strengthen their competitive advantage. Competitor

    focus and creation and exploitation of own low-cost, competitive advantage to the

    fullest must be seen as an obligation to all EGEA stakeholders by EGEAs

    leadership.

    A virtuous cycle of activity can be fully described with the farther mapping of

    EGEAs external environment. Public relations with relevant actors in the

    Geographic and youth field, press visibility, EGEA-Alumni relations, Alumni

    mentoring, strategic alliances, partnership and project-based collaborations with

    other youth organizations, effective use of EGEAs publications, building of anexternal communication strategy and lobbying, synthesize the portfolio of EGEAs

    External Relations.

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    Lessons Learned in EGEAFueling Committees with Data

    Were they learned indeed?

    Our EGEA experiences teach us important lessons. These lessons can benefit

    us in understanding the variables of success and failure of our EGEA projects.

    Do they?

    Individually, do we really learn from these lessons?

    Even if we learn some of these lessons, do we always share our key

    lessons with others?

    Even if we share our lessons with our entity members, are they shared

    with the EGEA Association?

    Even if some of these lessons are shared at higher level, does EGEA

    Association and do most entities and projects really learn and apply

    them?

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    Lessons learned are an important set of information for youth organizations.

    If EGEA exploited fully such lessons, the mistakes of one EGEA activity

    usually would not be repeated by another, process improvement of EGEA

    Association and its activities (planning, implementation, evaluation,fundraising, communication, etc) would be lean, EGEA activities would

    usually be on time, within budget and would deliver quality outcomes. EGEA

    member and organizers would be more satisfied and organizational intuition

    would lead to better strategies and superior performance.

    Instead, we often hear in EGEA:

    Didnt we have this problem last year in the X congress?

    I know Brian had encountered this problem on his project. I dont remember

    any details.

    I thought Xentity solved this problem long ago!

    I really wish I have talked with you before I started this!

    And some untold thoughts:

    I could have told them it

    wouldnt work.

    I tried it in our congress.

    There is nothing I can

    learn from them.

    I would like to share

    what I know butwho would listen?

    I know better

    whats best

    for my entity!

    I will send them

    a u2u and then

    they will know

    how to do it.

    If I tell them

    what I know,

    their activity will

    be better than

    ours was.

    If I share my mistakes

    with them, they will

    all think our activity

    was a failure.

    I wish I could talk

    to someone who

    has done this

    before.

    I havent any

    time to

    learn. Ourcongress

    starts in

    weeks.

    Yes! But

    our activity

    is different.

    No time to share myexperience/knowledge.

    None in my

    entity knows

    how to do this. If

    we ask, they will

    think we are

    stupid/incapable.

    Not interested in

    mistakes. I want to

    hear about successes.

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    The truth is that we often reflect on our individual experiences and usually

    apply the lessons learned in our own EGEA projects. Some cohesive teams of

    organizers share and incorporate their past experiences into their future

    activities. Also, EGEA has attempted to facilitate cross-learning from various

    organizers (training sessions, e-meetings of congress organizers, activitiesmanuals), open culture with the forum tools and technology and

    communication through regional meetings and congress reports. But these

    are exceptions!

    Current EGEA culture is not inspiring for effective communication and cross-

    team learning. The current EGEA forum capabilities and the absence of an

    official Training Platform that can capitalize on lessons learned leads us

    missing many organizational intuition opportunities. The current purpose

    and structure of EGEA Committees cannot support and serve an

    organizational intuition system that would enable lessons learned and best

    practices to become the building blocks of EGEAs organizational knowledge.

    Finally, EGEA Association and EGEA entities pay a high price for repeating

    same mistakes and missing opportunities over time.

    Current Practices

    Committees discuss past projects experiences, propose improvementplans

    Evaluation reports for regional congresses Manuals on organizing regional congress, exchange and small-scale

    event

    Meetings of regional congress organizers EGEA Forum & Forum feedback enabled for communication EGEA Board periodically makes some process improvements for

    persistent problems (Fees, Waiting Lists, Funding, etc)

    Problems with Current Practices

    The significant invariability in current practices cannot provide valuable

    information and consistent results for lessons learned:

    For past EGEA activities and activity organizers that lessons learnedwere not collected in the first place, there are very few capabilities todo so retrospectively

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    EGEA Committees do not collect and document systematically and instandardized form lessons learned, do not process case studies and do

    not communicate them across the organization

    Evaluation reports cannot act as lessons learned: they lack appropriatecategorization, context, problem statement and solution found

    Lessons learned contained at the EGEA forum are not centralized, lackeasy access and navigation, cannot be always retrieved in useful form,

    and lack sophisticated search capabilities

    Any EGEA forum repositories (e.g. forum sections, download section,manuals, etc) grow in size and themes and cannot offer relevant results

    Retrieving relevant information is time-consuming and not appealing,thus EGEA members resort to practices they are accustomed to so far

    Recommendations for Leveraging EGEA knowledge

    The following approach attempts to provide an action plan for capturinglessons learned within EGEAs context and transforming them into valuable

    organizational knowledge for the benefit of the Association and its members:

    Capture Lessons Store and Maintain Lessons Disseminate Lessons Incorporate Lessons into EGEA Association Use Lessons for Training Purposes

    Key ideas adapted from Anil Midha, 2005.

    In the following analysis, the key agent for translating lessons learned into

    best practices and valuable insights are EGEA Committees.

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    Capture Lessons

    The value of a Lessons Learned Program within EGEA is a function of how

    much experience the members are willing to contribute and how well Lessons

    are documented.

    On the first variable, we recommend four categories of contributions:

    Every major activity that uses EGEAs brand should isolateorganizational problems and note key issues and observations, and

    provide them to Committees in the form of report

    Organizing teams should submit a final report identifying key issuesand knowledge they acquired that could be replicated in another

    context

    The EGEA Board (and possibly local entity boards) and the EGEACommittees should collect and analyze key organizational issues and

    problems into an annual report that could serve as knowledge transfer

    to successors

    EGEA members participating in related non-EGEA activities,congresses or training events can provide an activity report with

    valuable insights for contemplation

    Capturing lessons in valuable ways demands consistency. Each report

    submitted should record particularly what worked well and what did not.

    With regards to indexing those reports, a proper template can be decided and

    created by a cross-Committee task force. Some possible fields could be: project

    name, project size, type (congress, exchange, training, BoE report etc), project

    environment, issues and problems identified, methods for resolution,

    solutions given, possible scenarios for future users and some keywords for

    optimizing search.

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    Store and Maintain Lessons

    EGEA should own a single centralized password-protected web-based

    Knowledge Repository, where a XML relational or object-oriented database, a

    wiki or an online library will organize and save lessons according totopic/thematic maps. The online repository should enable customizable user

    profiles, so that members can create their personal EGEA library with

    bookmarked or saved Lessons and can share them with other members.

    The online repository should also include a user-friendly authoring interface,

    so that registered members can add or modify entries of lessons easily like

    blogging, without any XML programming knowledge. The portal should also

    be equipped with a sophisticated advanced search engine based on queries

    and filters.

    Disseminate Lessons

    The Lessons Learned Program should be supported by an association-wide

    Communication strategy. Insights prepared by Committees should be

    disseminated across the organization through the EGEA forum, u2u tool andapplication, as well as through the European Geographer magazine. Special

    editions should be forwarded to prospective Congress organizers or potential

    organizing teams, and entity boards or contact persons. A cross-Committee

    newsletter could communicate organizational knowledge.

    Additionally, Lessons Learned presentations or discussions should become a

    routine in (face-to-face or virtual) meetings and occupy a regular timeslot

    therein. Congress reports should include them by default and all major EGEA

    conferences should offer airtime to members interested in sharing their case

    studies.

    Communication of elaborated insights out of Lessons Learned brings valuable

    information to potential organizers. It also increases the chance that a member

    of the organizing team will actually apply a relevant lesson. Proper

    dissemination can encourage past organizers to reflect on their experiences

    and contribute to the knowledge pool. Lessons can form valuable discussion

    points for the organizers hidden forums and can permit improvisation and

    innovation in current knowledge.

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    Incorporate Lessons into EGEA Association

    The Board of Executives and the Committees should identify internal or

    external lessons that can be incorporated in EGEAs organizational processes.

    Problems that appear on entity-level or activities-level could be tracedassociation-wide and relevant solutions can be proposed. Influential lessons

    can serve as pilot programs for EGEAs new ventures. Such lessons deliver a

    valuable know-how and can contain uncertainty and risks when attempting

    to lead new changes within EGEA.

    Lessons learned could be used as positive feedback for the Association.

    Lessons analysis could offer valuable insights on how various activities are

    organized, how effectual project planning is, additional activities could add

    up to EGEAs current, new workshop tools or methods or new technologies

    can be suggested for further use, additional review on congresses quality can

    be introduced, they can spark a new policy or official guidelines/rules of

    conduct, our focus over various activities could change due to lessons effect,

    and additional evaluation criteria could be considered.

    Use Lessons for Training Purposes

    As intuition is learning from experience, lessons learned and best practices

    can be a valuable resource for EGEAs Training Platform. Lessons learned

    sharing provides content for training sessions, invites group interaction and

    can enable the use of various learning methods (individual or team learning,

    case studies presentation, lectures, discussions). Informal peer scrutiny of

    various case studies can augment the value of the learning process and can

    offer real-life examples, instead of resorting to paradigms and metaphors.