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Effective Chat Sessions: Effective Chat Sessions: Should One Size Fit All?Should One Size Fit All?
2006 Merlot International 2006 Merlot International ConferenceConference
Don Williams, Ph.D.Don Williams, Ph.D.Genese Gibson, M.A., RTGenese Gibson, M.A., RT
ObjectivesObjectives
Explore the value of synchronous chat Explore the value of synchronous chat sessionssessions
Identify the variety of chat session Identify the variety of chat session purposes and designspurposes and designs
Understand the principles for matching Understand the principles for matching course objectives with chat design.course objectives with chat design.
Chats at Chats at Florida Hospital CollegeFlorida Hospital College
Bachelors in Radiography CompletionBachelors in Radiography Completion– 5 Years5 Years– Enrollment growth 17-600Enrollment growth 17-600
RN to Bachelors in NursingRN to Bachelors in Nursing– 1.5 years1.5 years– Enrollment growth 30-375Enrollment growth 30-375
Compass ModelCompass Model
Synchronous ChatsSynchronous Chats– Facilitator group Facilitator group – SizeSize– FrequencyFrequency– LengthLength– PurposePurpose– RequiredRequired
Building Variety: Building Variety: Initial QuestionsInitial Questions
To chat or not to chat, that is the question.To chat or not to chat, that is the question.– What type of student?What type of student?
Traditional v non-traditionalTraditional v non-traditional
On campus v off campusOn campus v off campus
– Course ObjectivesCourse ObjectivesBuilding a learning communityBuilding a learning community
Learning v teachingLearning v teaching
Building Variety:Building Variety:Initial QuestionsInitial Questions
If yes to chat, for what purpose?If yes to chat, for what purpose?– Build communityBuild community– InformationInformation– FeedbackFeedback– Problem solvingProblem solving– Critical thinkingCritical thinking
Building Variety:Building Variety:Key QuestionsKey Questions
What type of course?What type of course?– Intro v advancedIntro v advanced– DisciplineDiscipline
HumanitiesHumanities
Science/mathScience/math
ProfessionalProfessional
– Lecture v Blended v PBLLecture v Blended v PBL– Demonstration/labDemonstration/lab
Building Variety:Building Variety:Key QuestionsKey Questions
What tools are available?What tools are available?– Breakout chatsBreakout chats– Threaded DiscussionsThreaded Discussions– White BoardWhite Board– AudioAudio– VisualVisual
Florida Hospital CollegeFlorida Hospital CollegeChat Session DesignChat Session Design
Type of Type of CourseCourse
Level of Level of CourseCourse PurposePurpose
Type of Type of ChatChat PreparationPreparation FrequencyFrequency ToolsTools
HumanitiesHumanities MixedMixed
Community/ Community/ AssignmentAssignmentReview/ Review/ Crit. Thinking Crit. Thinking
Q & AQ & ADiscussion Discussion
Reading/Reading/QuestionsQuestions WeeklyWeekly
Breakout chats/Breakout chats/ThreadedThreaded DiscussionsDiscussions
Science/Science/MathMath IntroIntro
Community/ Community/ Homework Homework FeedbackFeedback
Q & A/Q & A/Assignment Assignment ReviewReview AssignmentsAssignments WeeklyWeekly
White Board/White Board/AudioAudio
ProfessionalProfessional AdvancedAdvanced
Community/ Community/ Concept Concept Clarification/Clarification/Crit. Thinking Crit. Thinking
Q & A/Q & A/AnalysisAnalysis
Reading/Reading/QuestionsQuestions
Weekly/Weekly/Biweekly/Biweekly/NoneNone
Breakout chats/Breakout chats/Threaded Threaded DiscussionsDiscussions
Florida Hospital CollegeFlorida Hospital CollegeChat Session DesignChat Session Design
Type of Type of CourseCourse
Level of Level of CourseCourse PurposePurpose
Type of Type of ChatChat PreparationPreparation FrequencyFrequency ToolsTools
HumanitiesHumanities MixedMixed
Community/ Community/ AssignmentAssignmentReview/ Review/ Crit. Thinking Crit. Thinking
Q & AQ & ADiscussion Discussion
Reading/Reading/QuestionsQuestions WeeklyWeekly
Breakout chats/Breakout chats/ThreadedThreaded DiscussionsDiscussions
Science/Science/MathMath IntroIntro
Community/ Community/ Homework Homework FeedbackFeedback
Q & A/Q & A/Assignment Assignment ReviewReview AssignmentsAssignments WeeklyWeekly
White Board/White Board/AudioAudio
ProfessionalProfessional AdvancedAdvanced
Community/ Community/ Concept Concept Clarification/Clarification/Crit. Thinking Crit. Thinking
Q & A/Q & A/AnalysisAnalysis
Reading/Reading/QuestionsQuestions
Weekly/Weekly/Biweekly/Biweekly/NoneNone
Breakout chats/Breakout chats/Threaded Threaded DiscussionsDiscussions
Florida Hospital CollegeFlorida Hospital CollegeChat Session DesignChat Session Design
Type of Type of CourseCourse
Level of Level of CourseCourse PurposePurpose
Type of Type of ChatChat PreparationPreparation FrequencyFrequency ToolsTools
HumanitiesHumanities MixedMixed
Community/ Community/ AssignmentAssignmentReview/ Review/ Crit. Thinking Crit. Thinking
Q & AQ & ADiscussion Discussion
Reading/Reading/QuestionsQuestions WeeklyWeekly
Breakout chats/Breakout chats/ThreadedThreaded DiscussionsDiscussions
Science/Science/MathMath IntroIntro
Community/ Community/ Homework Homework FeedbackFeedback
Q & A/Q & A/Assignment Assignment ReviewReview AssignmentsAssignments WeeklyWeekly
White Board/White Board/AudioAudio
ProfessionalProfessional AdvancedAdvanced
Community/ Community/ Concept Concept Clarification/Clarification/Crit. Thinking Crit. Thinking
Q & A/Q & A/AnalysisAnalysis
Reading/Reading/QuestionsQuestions
Weekly/Weekly/Biweekly/Biweekly/NoneNone
Breakout chats/Breakout chats/Threaded Threaded DiscussionsDiscussions
Florida Hospital CollegeFlorida Hospital CollegeChat Session DesignChat Session Design
Type of Type of CourseCourse
Level of Level of CourseCourse PurposePurpose
Type of Type of ChatChat PreparationPreparation FrequencyFrequency ToolsTools
HumanitiesHumanities MixedMixed
Community/ Community/ AssignmentAssignmentReview/ Review/ Crit. Thinking Crit. Thinking
Q & AQ & ADiscussion Discussion
Reading/Reading/QuestionsQuestions WeeklyWeekly
Breakout chats/Breakout chats/ThreadedThreaded DiscussionsDiscussions
Science/Science/MathMath IntroIntro
Community/ Community/ Homework Homework FeedbackFeedback
Q & A/Q & A/Assignment Assignment ReviewReview AssignmentsAssignments WeeklyWeekly
White Board/White Board/AudioAudio
ProfessionalProfessional AdvancedAdvanced
Community/ Community/ Concept Concept Clarification/Clarification/Crit. Thinking Crit. Thinking
Q & A/Q & A/AnalysisAnalysis
Reading/Reading/QuestionsQuestions
Weekly/Weekly/Biweekly/Biweekly/NoneNone
Breakout chats/Breakout chats/Threaded Threaded DiscussionsDiscussions
Florida Hospital CollegeFlorida Hospital CollegeChat Session DesignChat Session Design
Type of Type of CourseCourse
Level of Level of CourseCourse PurposePurpose
Type of Type of ChatChat PreparationPreparation FrequencyFrequency ToolsTools
HumanitiesHumanities MixedMixed
Community/ Community/ AssignmentAssignmentReview/ Review/ Crit. Thinking Crit. Thinking
Q & AQ & ADiscussion Discussion
Reading/Reading/QuestionsQuestions WeeklyWeekly
Breakout chats/Breakout chats/ThreadedThreaded DiscussionsDiscussions
Science/Science/MathMath IntroIntro
Community/ Community/ Homework Homework FeedbackFeedback
Q & A/Q & A/Assignment Assignment ReviewReview AssignmentsAssignments WeeklyWeekly
White Board/White Board/AudioAudio
ProfessionalProfessional AdvancedAdvanced
Community/ Community/ Concept Concept Clarification/Clarification/Crit. Thinking Crit. Thinking
Q & A/Q & A/AnalysisAnalysis
Reading/Reading/QuestionsQuestions
Weekly/Weekly/Biweekly/Biweekly/NoneNone
Breakout chats/Breakout chats/Threaded Threaded DiscussionsDiscussions
The FutureThe Future
Broaden the number of tools availableBroaden the number of tools available
Engage students more as active learnersEngage students more as active learners– Mini-chats (Break-out chat sessions)Mini-chats (Break-out chat sessions)– Student led chat sessionsStudent led chat sessions
Higher level engagement within Bloom’s Higher level engagement within Bloom’s TaxonomyTaxonomy
SummarySummary
Chat sessions can be a valuable, Chat sessions can be a valuable, multipurpose modality in online learningmultipurpose modality in online learning
There are a variety of ways to match chat There are a variety of ways to match chat design with course objectivesdesign with course objectives
The value of chats can extend beyond The value of chats can extend beyond purely educational goals.purely educational goals.