Educational Storage Provisioning Creating Virtual Classrooms May 2004

Educational Storage Provisioning

Creating Virtual Classrooms

May 2004

2

Agenda

• Introduction to Condrey Consulting Corporation

• Identity Based Storage Management• Attacking Virtual Classroom Storage• Access – Web Based Access & Management• Provision – Create, Manage & Clean Up • Security – What Rights do people have to storage • Audit - Who is Accessing Servers and Storage

• Tying it all together

• Live Demo

• Q&A

3

Condrey Consulting CorporationCompany Overview

• David Condrey – Owner and CEO

• US Software Engineering Corporation based in Greenville, SC

• Customers in 33 countries representing Commercial, Fortune 1000, State & Federal Government, Military, Healthcare, Higher-Ed and K12

• Well known and respected by customers, especially in the academic market

• Well known at Novell – Model Partner

• Invested in the future of Novell

4

Condrey Consulting Products Overview

• File System Factory™ – Novell Nsure - Novell Price List - SLA

• Provision, Manage, Cleanup• Lifecycle Content and Data Management (ePortfolio)• Virtual Classroom Storage

• IUAdmin™ - Web Based Access and Management• Policy Based Personal and Collaborative Storage Access• Web Based Access to Personal and Group Content• Web Based Help Desk Administration • Web Based User Self-Service and Password Reset

• AuditLogin™ and TrustFun• Who’s Accessing Storage and What Rights Do They Have?

- Login/Logout - Date, Time,Workstation- Trend Reports and Graphs- File and Directory Rights Analysis

5

File System Factory Education Customers

• University of Kentucky – 43,000 users

• Northern Illinois University – 67,000 users

• Minnesota State Colleges and Universities – 93,000 users

• Charleston County Schools, SC – 42,000 users

• University of Georgia – 60,000 users

• Embry Riddle University – 12,000 users

• Hemet School District, Los Angeles

• Grand Rapids Community College

• Savannah Chatham County Schools, Georgia

• Douglas County Schools, Georgia

• Newton County Schools, Georgia

6

More File System Education Customers

•Northwestern Michigan University•Old Dominion University•Madison Area Technical College•Waukesha County Technical College•Blackhawk PA School District•Marysville Village Schools•Spearfish School District•Maine Township High School District•Waubonsee Community College•Western Illinois Univeristy•Escondido Union High School District•Sutton Public Schools•Omaha High School

•Escondido Union High School District•Sutton Public Schools•Ramaz School•Augsburg College •Southwestern Community District No. 9•Le Moyne College•Macon County R-1 •Grant MacEwan College•Clemson University•Community Consolidated School District – Illinois

•Ramaz School•Augsburg College

7

Sample of Education Customers Leveraging

File System Factory, IUAdmin and AuditLogin

Attacking Virtual Classroom Storage

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Virtual Classroom Storage

• Student Lockers – Personal Storage for the Student

• Classrooms – Where the teacher interacts with the students. All classrooms in the school operate on the same basic premise but the teacher controls.

• Teacher Desks – Personal Storage for the Teacher.

• Classroom Areas – Function-specific areas of the classroom. Teacher controls the layout of these and students have controlled access.

• Student Desks in the Classroom – Personal area in the class for the student. Off limits to all except the owning student and the teacher.

The model works, plus the user base already understands it!

Let’s model our approach after the paradigm that has been working for over 100 years.

10

The Model

West Hallway

Lockers

Classroom

Student Lockers – Personal Storage for the Student

Billy’sDesk

Smith

Sue’sDesk

Tom’sDesk

Linda’sDesk

Sam’sDesk

Zane’sDesk

BulletinBoard

Assignments& Materials

Area

SpecialProjects

Area

Billy’sDesk

Lopez

Sue’sDesk

Tom’sDesk

Linda’sDesk

Sam’sDesk

Zane’sDesk

BulletinBoard


Area

SpecialProjects

Area

Billy’sDesk

Jones

Sue’sDesk

Tom’sDesk

Linda’sDesk

Sam’sDesk

Zane’sDesk

BulletinBoard


Area

SpecialProjects

Area

Smith Lopez Jones

West Hallway

LopezTeacherWork & Storage

Area

Billy’sDesk

Sue’sDesk

Tom’sDesk

Linda’sDesk

Sam’sDesk

Zane’sDesk


Area

BulletinBoard

SpecialProjects

Area

11

Personal Storage- Student Lockers

eDirectory FSF

Identity(User)

Event/Policy

Personal Storage for the StudentLifecycle Data Management

ePortfolio

12

Personal Storage- Teacher Desks

eDirectory FSF

Identity(User)

Event/Policy

TeacherWork & Storage

Area

13

Group Storage- Virtual Classrooms

eDirectory FSF

Collaborative Unit(Group)

Event/Policy

Mr Lopez - Spanish Class


Area


Area

BulletinBoard

SpecialProjects

Area

14


eDirectory FSF

Classmates(Members)

Event/Policy

Lopez – Spanish ClassTeacher

Work & StorageArea


Area

BulletinBoard

SpecialProjects

Area

Billy’sDesk

Sue’sDesk

Linda’sDesk

Tom’sDesk

Student and Teacher Access

16

Student Access

Smith Lopez Jones

West Hallway

Lockers

Classroom

Billy’sDesk

Billy’sDesk

Billy’sDesk


Area

BulletinBoard

SpecialProjects

Area


Area

BulletinBoard

SpecialProjects

Area


Area

BulletinBoard

SpecialProjects

Area

17

Teacher Access

Lopez-Class 1Teacher

Work & StorageArea

BulletinBoard

SpecialProjects

Area

Billy’sDesk

Sue’sDesk

Linda’sDesk

Tom’sDesk

Lopez-Class 2Teacher

Work & StorageArea


Area

BulletinBoard

SpecialProjects

Area

Frank’sDesk

Deb’sDesk

Bill’sDesk

Kia’sDesk

Faculty Workroom 1

BulletinBoard


Area LopezBox

18

Where’s my stuff?

Users need an easy way to find their storage …even if you need to move it.

Personal Storage and Group Storage.

Map a Drive? There’s only so many letters in the alphabet.

Login Script Management is a headache for group storage.

Client-based access using URAccess™

Web-based access using IUAdmin™ (optionally tied to a Portal)

19

URAccess: Client-based Access to Virtual Class Storage

End-User tool for dynamically building personalized access links to storage.

Leverages Home_Directory user attribute for personal storage.

Leverages cccFSFactoryHomedir group attribute for shared storage.

Creates a local set of UNC paths and description presented to the user in a Windows UI.

Like App-Launcher for ZENworks, except provides access to storage.

List can be refreshed at any time.

Supports multiple tree connections.

20

URAccess

21

IUAdmin™ -Web Based Access & Management

User Self Service

(each can be

disabled)PersonalAnd Group

Storage Access

Help Desk

(these options are not seen by the end user interface – only the admin

interface.)

Managed By File System

Factory Events & Policies

Personal Storage

Group Storage

22

Teacher and Admin Help Desk

24

IUAdmin™ - Summary

• Web Based Access to Netware Personal Content and ePortfolio

Managed by File System Factory Policies• Web Based Access to Collaborative Group Content Based on

File System Factory Policies• Integrate with Novell Extend Portal, Netware 6.5 Virtual

Office Portal and Novell iChain• User Self Service

• Self-Service Password Reset• Let Users Optionally fix their own problems

• Help Desk Administration• Location and Departmental based Help Desk • Help Desk Group Management• User Help Indicators Identify Account Problems

Intruder Lockout Grace Logins

Login Disabled

Account Expired

25

IUAdmin™ Architecture

IUAdminCore

Architecture

User SelfService

HelpDesk

FileSystem

Mgt

ResourceMgt

AuditLogin Trustfun

File SystemAccess

Other products provideManagement Paks that plug in

to the architecture.

FileSystemFactory

ePortfolio

• Built on top of Novell’s HTTPSTK..no Built on top of Novell’s HTTPSTK..no webserver to install or configure.webserver to install or configure.

• SSL connections for security.SSL connections for security.

• Contextless Login.Contextless Login.

• No schema extensions. However No schema extensions. However optional extensions are provided optional extensions are provided for increased functionality.for increased functionality.

• Runs on Netware 5.1 or above with Runs on Netware 5.1 or above with any version of eDirectory.any version of eDirectory.

26

No More Floppy Drive Headaches

• Virus’s

• Limited Space

• Drive Failures

• Management Nightmare

IUAdmin

SolutionFile System Factory

Provision - Create, Manage, Clean Up

28

Novell File System Factory

Automatic Disk Space for all

Students and

Staff!

29


Automatic Disk Space

for each Class and Work

Group!Virtual Classrooms

30


AutomatedHome Directory Management:

Create It,Manage It,

and most importantly…Clean It Up!

31


Lifecycle Data andePortfolio Management:

Create ItMove It

Manage It

32


All you have to do is create the users and groups…

…Any way you want…

…We’ll handle the rest!

33

FSF

NetWare

NetWare

Identity-Based Storage Management

eDirectory

BorderManager

ZENworks for

Desktops

NetMail

Identity MgrIdentity Mgr

AD

ActiveDirector

y

LINUX

Student DB

• Policy Based, Event-Driven

• Control it with ZENworks® like policies.

• Load balancing

• Storage creation• Storage management• Storage cleanup

• Personal user storage• Group storage

DriverDriver

Driver

34

FSF Methodology

Target File

Systems

SERV1/VOL1:POLICIES

SCSD

ES MS HS

Algorithm: Random BalanceRights: RWCEMFAQuota: 150 MBTemplate: SERV1/VOL1:PoliciesDelWait: 90 Days

150MB

Copy

BSmith

BSmith

RWCEMFA

Policy

BJones

BJones

New workflow component allows employee’s manager to review, reassign, or vault user data prior to deletion.

•Create•Rename•Delete

35

Policy Assignment & Data Migration

BSmith 25MB

Jefferson

Employee Students Other

Sunshine Elem Lincoln Middle Riverside High

Policy

Policy

Policy

BSmith

BSmith

BSmith 50MB

• Seamless

• Fault-tolerant

• Safe

Scheduler – 9:00PM

36

Northern Illinois UniversityData Migration - Backfill

NIU

Faculty Students Other

Policy

BSmith

RJones

KJackson

RCroom

DWyatt

RJones

KJackson

BSmith

RCroom

DWyattBSmith

RCroom DWyatt

RJones

KJackson

Admin issues Backfill with “Enforce Policy Paths” option, which will move data.

Pentium Pro 200’s –

67,672 Users

Pentium Pro 200’s –

0 Users

NCS

37

Education Group Policy Example

Target File

Systems

SERV1/VOL1:GroupSample

Jefferson

Courses Employee Student

Algorithm: Random BalanceRights: noneQuota: 500 MBTemplate: SERV1/VOL1:GroupSampleDelWait: Never

150MB

Copy

SPAN340-001

SPAN340-001

Policy

Assign Policy to Courses Container

Automatically Create Group Storage and Assign Policies

Copy Course Files for Each Student from Template

Create Course Group

Object

38


eDirectory FSF

Collaborative Unit(Group)

Event/Policy

150MB

Copy

SPAN340-001

Copy Course Files for Each Student from Template

39

Group Storage Policy Template


Area


Area

BulletinBoard

Student Desk Area

40

Group Policy TemplatesConfiguration StepsSPAN340-001.MS.COURSES.STATEU

Create eDir

Objects

Assign Rights to Directories

Create Template

Create Group Object

Assign Members

& Owners to the Group

Create FSF Group Policy Using the FSF Management

Interface

41

Group Policy Templates

JSmith.Students.Jefferson

MRoberts.Students.Jefferson

NFrost.Students.Jefferson

PJones.Students.Jefferson

RBrooks.Students.Jefferson

SSmith.Students.Jefferson

STimms.Students.Jefferson

TJones.Students.Jefferson

TSmythe.Students.Jefferson

WClark.Students.Jefferson

ABelcher.Staff.Jefferson

KAlesanto.Staff.Jefferson

Members Owners

Assign Students as Members and Instructors as Owners

42

Create Virtual Classroom Storage

File System Factory Automatically Provisions Storage for Students and Instructors

Storage Management

44

Storage Dashboard – Trend AnalysisStorage Trends on User and Group

Policies

45

Administrative Storage Dashboard

Storage Health Check

https://your.server.name.or.ip.address:8009/FSF/HTTP_FSFExecutiveDashboard.

Event Statistics

46

Quota Manager – User Interface

Green = space available > 25% of quota

Yellow = space available < 25% of quota Red = space available < 10% of quota

47

Quota Manager – User Interface

48

Employee Data Manager - Workflow

49

Employee Data Manager - Workflow

Rights and Trustee Analysis

51

File System Rights Analysis

52

File System Rights Analysis

OWNERS

MEMBERS

53

TrustFun - Rights and Trustee AnalysisWin32 Application

54

TrustFun Report

55

Trustee Assignment Detail

Who’s Accessing Storage

57

AuditLogin – Who’s Accessing Storage

58

AuditLogin Graph

59

File System

Factory

Tying it all Together

ZENWorks™

GroupWise®

NetMail

Novell

BorderManager

IUAdmin™

AuditLogin™

eDirectory™

Identity Based Storage• Home Directory• Class Storage • Team Storage • Student ePortfolio • Lifecylcle Management• Storage Management

User

Audit Storage Access Reports & Graphs

User

UIMPORT LDAP IDM Console One

User

Faculty Students

File System AccessHelp Desk Self Service Password Reset

Virtual Classroom

60

SCSD

SHS

STUDENTS

SMS

STUDENTS

User

Production Tree

Internet

Novell BorderManag

er

Grade Promotion Policy

Student Locker

Home Directory

ePortfolio

Class Storage

User

HS1

IUAdmin

MS1

HD

EP

Grade Promotion eDirectory

UIMPORT LDAP Custom or3rd Party

Console OneIDM

FSF

61

Production Tree

Internet

Graduation Policy

User

HS1 IUAdmin™

EPHD

ePortfolio EP

IUAdmin™

SCSD

DIST

SMS

STUDENTS

Graduated

Novell BorderManag

er

Student LockerGraduation

eDirectory

UIMPORT LDAPCustom or3rd Party

Console OneIDM

FSF

62

Solution Benefits

Teachers• Web based access to resources & data

• Virtual Classrooms

• Team Collaboration with Students & Teachers

• Teacher ePortfolio

• Self User Self Service & Password Reset

Students• Virtual Classrooms

• Lifecycle Data Management

• Web Based Access to resources and lesson assignments

• Self Password Reset

IT Departments• Reduced help desk support costs

• Reduced time needed to manage personal and group storage

• Leverage existing systems and infrastructure – No upgrades

Administrators• Team Collaboration

• Minimal cost with large return

• Web based access to resources and data

• User Self Service & Password Reset

63

DEMO• File System Factory

– Backfill Existing users -Create Policy for Faculty– Promotion and Move Policy– Graduation and Termination Policy– Course and Group Policies – Course Example – Rights and Trustee Analysis– URAccess – Access to Group Storage – No Drive Mappings– Quota Manager Help Desk– Executive and Management Dashboards

• IUAdmin– Web based access to files for Students and Faculty– Provision Student and Faculty Web Pages– Contextless Login– Self Service Password Management– Help Desk

• AuditLogin and TrustFun

64

Current AuditLogin Educational Pricing

Government and Education Pricing*

AuditLogin

Description SKU# Price

Gov/Education New Licenses

V3 Single Server ALV3NSSEDU $100

V3 Three Server Pack (save 25%) ALV3N3PEDU $225

V3 Site License ALV3NSTEDU $1,000

Gov/Education Maintenance

V3 Yearly Upgrade Protection and Maintenance Option*** ALMAINTEDU $350

Gov/Education Upgrade from Version 2

V3 Three Server Pack Upgrade** ALV3USSEDU $50

V3 Site License Upgrade ** ALV3USTEDU $500

65

Current IUAdmin Educational PricingFlexible Pricing Based on District Needs

IUADMIN Government/Educational Pricing*

New License Maintenance Maintenance

User Count SKU# Price SKU# Price

1000 IAV101KEDU $700 IAMT01KEDU $140

2000 IAV102KEDU $1,000 IAMT02KEDU $200





Unlimited IAV1UNLEDU $6,400 IAMTUNLEDU $1,280

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Documents

Educational Storage Provisioning Creating Virtual Classrooms May 2004