Edited 22nd June May 2013 Workplace Assignment Guidelines

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    FACULTY OF EDUCATION AND LANGUAGE

    MAY SEMESTER 2013

    COURSE CODE: OUMH 2203

    COURSE TITLE

    ENGLISH FOR WORKPLACE COMMUNICATION

    MATRICULATION NO :

    IDENTITY CARD NO. :

    TELEPHONE NO. :

    E-MAIL :

    LEARNING CENTRE : SARAWAK REGIONAL LEARNING

    CENTRE

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    Title Page

    Report on the Social and Medical Problems Related to the

    Use of Mobile Phones

    Prepared for

    Mr. Ali bin Rusli

    Director

    Institute of Occupational Safety and Health

    Kuching, Sarawak

    Prepared by

    Ms Munah bt Suja

    Occupational Health Manager

    Institute of Occupational Safety and Health

    Kuching, Sarawak

    July 2013

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    Letter of Transmittal (Optional)

    Address

    Addresse

    Dear Mr.Ali

    Enclosed is the report you requested in June on the problems related to the health and safety

    problems related to the use of mobile phones among the public. After the recent survey among

    mobile phone users, it was discovered that the advantages outweigh the disadvantages. However,

    the problems related to the use of mobile phones are:-

    -

    -

    -

    -

    I have identified the solutions to overcome the problems.

    -

    Yours sincerely

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    Executive Summary(Compulsory)

    This report presents the findings of a study commissioned by the Health and Safety

    Executive (HSE) to provide an expert evidence-based review and assessment of the law on

    health and safety problems related to the use of mobile phones.

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    Table of Contents

    Page

    Cover page

    Title page

    Letter of Transmittal

    Executive Summary

    1.1 Introduction

    1.2 Purpose of the Report

    2.0 Safety and Health Matters

    2.1 Occupational and Safety Act

    2.2 Responsibilities of Occupational Safety and Health Manager

    2.3 Problems

    2.4 Solutions

    3.0 Conclusion and Recommendations

    3.1 Conclusion

    3.2 Recommendation

    References

    Appendixes

    Appendix A:

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    Report on the Social and Medical Problems Related to the

    Increase Use of Mobile Phones

    1.0 Introduction(8%)

    (Presents the purpose of the report and describes the proposal or actions that need to

    be taken)

    Institute of Occupational Safety and Health is an institute which is responsible for

    monitoring the safety of gadgets and technological items in the market.

    (Look for materials related to this aspect including the functions of the institute.)

    1.1 Purpose of the Report

    Nowadays, the popularity of mobile phones has brought about a lot of convenience but at

    the meanwhile a variety of problems as well, such as social, medical and technical problems.

    However, I do not think these disadvantages will outweigh the advantages brought by cell

    phones. As the Occupational Safety and Health Manager, it is my responsibility to ensure the

    Occupational and Safety standards relating to the use of mobile phones and more stringent

    measures will be recommended. Therefore, the purpose of this report is to highlight the

    advantages and disadvantages of using mobile phones. In addition, the report would also present

    recommendations to overcome the social and medical problems related to the use of mobile

    phones. Then, this is to establish a written policy in Occupational Safety and Health which

    illustrates clearly the institutes commitment in ensuring the social and medical problems would

    be mimimised. These problems will be described in detail in the next topic in relation to safety

    and health procedures being practised in Malaysia.

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    2.0 Safety and Health Matters

    First, discussion will be made on the Occupational Safety and Health Act. Then, the

    social and medical problems relating to mobile phones that have been identified by the institute

    will be highlighted and solutions to overcome will be discussed.

    2.1 Occupational Safety and Health Act

    The Occupational Safety and Health Act is an Act which provides the legislative

    framework to secure the safety, health and welfare among all Malaysians. This Act was gazetted

    on 24th February 1994 and may be cited as the Occupational Safety and Health Act 1994. This

    Act is a practical tool superimposed on existing safety and health legislation . The Occupational

    Safety and Health Act 1994 is enforced by the Department of Occupational Safety and Health

    (DOSH), a government department under the Ministry of Human Resources Malaysia.

    Department of Occupational Safety and Health (DOSH) will ensure through enforcement and

    promotional works that employers, self-employed persons, manufacturers, designers, importers,

    suppliers and employees always practise safe and health work culture, and always comply with

    existing legislation, guidelines and codes of practice.

    (Look for materials that are related to Occupational Safety and Health Act relating to

    use of mobile phones)

    2.2 Responsibilities of an Occupational Health Manager

    As the Occupational and Safety health manager, my duties include advising the employer on

    the measures to be taken in the interests of safety and health. I should also inspect.It is also my

    duty to assist employer or safety and health committee in organizing and implementing

    Occupational Safety and Health programme.

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    2.3 Advantages and Disadvantages of Mobile Phones

    (Describes the present situation, identify at least FOUR problems/disadavntages

    involved, the need for changes, or describe any costs and/or benefits that are

    involved)

    A mobile phone plays a significant role; it affects all medical and social aspects of our

    daily life from both negative and positive sides. Problems include the social and health aspects

    but all could be solved without incurring excessive finance.

    2.3.1 Advantages (mention also about the need for changes)

    The mobile phone has become a dispensable multifunctional tools in people's daily life. It

    is not only used for communication, but it also functions as an Internet browser, a music player

    a personal organiser and there are many other functions that are essential for people.

    (mention other advantages too and how they can overcome the disadvantages)

    2.3.2 Disadvantages (problems)

    First of all, almost everything that changed our lifestyle a lot will also cause some social

    problems. Mobile phones are not out of expectation. Speaking loudly on the phone in public

    areas, such as schools, libraries and hospitals appears to be very impolite and offensive. What is

    worse, some students utilize their cell phones as an effective cheating tools in examinations in

    which they can send and receive answers by texting each other. Nevertheless, it is not

    impossible to solve these problems, as long as some regulations and rules can be effectively

    implemented.

    It is also worth mentioning that some harmful effects on our health are lethal. It has been

    proved that overusing of the electronic devices including mobile phones could lead to higher

    possibility of suffering hearing loss and even cancers, although the further investigation are

    needed.

    Another debatable problem is about techniques. There is panic among people that their

    conversation can be intercepted by the third party. This possibility exists all the time. But a

    more efficient and reliable system can also be invented to guarantee the private information of

    users.

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    In conclusion, nothing can be overused without side effects. The contribution of the

    mobile phone to our modern society is prominent and people's dependence on it is irreversible,

    although it has a number of problems that should be well handled.

    2.4 Actions to overcome the problems

    To ensure that the same problems will not recur, solutions have to be identified and

    immediate actions to be taken to rectify them.

    Regarding noise and interruptions created by loud conversation, Institute will help create

    awareness among the public on the importance of respecting silence in public places. Phone

    users need to practice healthy habits of talking by minimizing their volume to suit situations.

    Signage can be installed in strategic places to remind them about the regulations. The public

    themselves will benefit from this exrecise.

    (Find support for the above suggestions and give at least three more suggestions)

    3.0 Conclusion and Recommendations

    (Conclusion summarises points made in the body of the report.(Evaluates the changes and

    provide recommendations )

    3.1 Conclusion

    To obtain the best results, all incidents related to the social and

    medical problems should be reported. This poses a great challenge to

    industries and national safety organizations. The major challenge will,

    however, be the mechanism to make all incidents reportable and calculated.

    Thus, a capacity building exercise might be required on incident reporting

    and performance benchmarking. This has to be done on the organizational

    level as well as the country level.

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    3.2 Recommendations

    (Action items that would solve and partially solve the problem. Give a briefrationale after each recommendation)

    To ensure that health and safety of the company employees, there would implications on

    finance of the telecommunication producers as they have to come up with mobile phones with

    high safety and health features. Purchasing original tools which are guaranteed of their safety

    would also be costly. However in the long run, due to the safety features, number of accidents

    will be minimized, thus less money is used on medical treatment and compensation. The Institute

    will play a role in assigning officials to monitor the production of the mobile phones to ensurethat the health and safety standards are observed.

    (have to explain more)

    Therefore, I strongly believe that the mobile phone has transformed our way we live,

    communicate and do business. Though there are social and medical problems related to it, the

    advantages clearly outweigh its disadvantages. With appropriate actions as recommended above,

    the mobile phone would continue to serve as an essential and vital communication tool for users

    worldwide. A wise user will use it to the full advantage and continue to transform their life.

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    REFERENCES

    Babbie,E. (2004). The practice of social research. 10th edition. Belmont: Wadsworth/Thomson

    Learning

    Locker, K.O & Kaczmarek, S.K.(2011). Business communication. Building critical skills. New

    York: McGrawHill

    The advantages and disadvantages of using mobile phones(2010). Retrieved June,21,2013 from

    http://essayforum.com/writing-feedback

    http://essayforum.com/writing-feedbackhttp://essayforum.com/writing-feedback
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    Appendixes

    AppendixA