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1.0 INTRODUCTIONMany Universities provide the option of performing administrative tasks over a computer network .These tasks include obtaining information about subject availability, registering for courses, changing courses or updating university records. This is much more convenient for all students than standing in line and running from one office to another during prescribed office hours.1.1 Background and SettingTheElectronic Campusis gaining a reputation as the nation's most successful marketplace of distance learning courses, programs and services. With hundreds of colleges and universities offering thousands of accredited courses and nearly 400 degree programs, theElectronic Campusis the place to start for distance learning. Courses and programs are offered in a variety of disciplines and at both the undergraduate and graduate levels. Among the fields represented are business, education, computer science and nursing.How to login into the online services is students need to type online.unikl.edu.my at web browser and refer to the login screen.If the page is displayed, please read the instructions if you are a first timer getinto this page. To proceed, click Login Here. The default password can be changed upon successfully entered the online. If students forgot their password there are two ways you can recover your password.First is you can contact AAD to reset your password. Once reset, the password willgo back to IC number and second at the Login screen, you can click Forgot password? Please click here.If you would like the system to respond to you, your email address in the onlinemust be updated and correct.

Semester Registration is the registration process to become an active and registered student ina particular semester. Students must register semester via online services within the allowabletimeline. The online semester registration is open one week before class begins and close byFriday night of week 1. Online semester registration is not allowed during late semesterregistration week (Week 2). Students who fail to officially register may be deferred orterminated by the University. The online semester registration will only be opened one (1) week before the class begins andend on the Friday night of academic week 1.

1.2 Statement of the ProblemFor this field of research, we are emphasizing on the impact and benefit to students use e-citie. Besides that, we would also like to know the effectiveness of using e-citie among the student in UniKL Business School. We want to know if they satisfied using e-citie or they need some improvement. All these problems mentioned above are reason of this research done for us.In short, from our perspective, we can bring out a number of problem definitions key elements, that are: Dont have internet connection Maintenance problem

1.3 Objectives of the StudyEvery doing the research, it has own purpose to know what actually they do of the study. By using e-citie, students can know latest announcement, update their profile, they also can checking their attendance and many benefit they can get when using e-citie. These objectives are: To study is it ecitie effective for student life. To determine whether student satisfied using ecitie.

1.4 Definition of TermsElectronic Campus Information Exchange (e-CITIE) is designed to support and improve education management by providing a comprehensive and integrated system for the entire community. With the ECITIE online service, students should be able to access information about themselves at any time and anywhere. Facilities provided in ecitie online services :Students can view informationregarding (My Info) :Students can do the followingthrough online (Online Registration) :

1. Profile2. Registered Subjects3. Approved Credit Exemption4. Study Planner/Programme Structure5. Class Timetable6. Exam Timetable7. Exam Slips8. Semester Results9. My Ledger1. Update Address2. Register Semester3. Register/ADD/DROP Subjects

1.5 Limitations of the StudyOur research is for student of UniKL Business School only, we not do our reseach to all UniKL campuses. 1.6 Significance of the ProblemFor us, as a student of UniKL Business School we using ecitie for check our result every semester, know our attendance, can get our exam slip and also can do add and drop subject through online and they no need to go to office. Students can access ecitie everywhere when they have internet connection, so that it is easily for students know latest information from ecitie about timetable and see their result.Ecitie can collects personal identifying information from you including, but not limited to, your name, date of birth, address, e-mail address, telephone number, grade level, Social Security number, educational experience, activities and interests; and additional information you choose to include in your profile but all information is private.When usingecitie, our advisor can monitor us using study planner that provided at ecitieand we also need approval from advisor when add and drop subject. When we have a problem to access ecitie such as forgot a password, we can contact Hunting Line or ITD Chancellery Helpdesk. Ecitie also provide Frequenly Ask Question (FAQ) if student have problem to access ecitie.