www.digitalworksconsulting.com

Our Service

It is an unfortunate but unavoidable fact of business life that not

all projects succeed. The trick is to catch it before it’s too late, so

that you don’t have to write off all that time, money and

management effort spent.

Often the warning signs are there, you just have to be able to see

them – and in the vast majority of cases, a so-called ‘failing’

project can be turned around to deliver benefits to the business.

The project management experts at Digital Works Consulting will

identify the pressure points in your project and help you make the

changes needed to get it back on track.

We do this by working hand-in-hand with our clients every step of

the way, delivered via a proven systematic framework:

Our Typical Client

Our Project Audit & Turnaround service is for any client with a

project that’s failing to deliver to its objectives – whether budget,

timescales, quality standards or a combination of all three.

We have seen specific success in ecommerce, payments, online

gaming, telecommunications and internet service providers.

Previous SuccessEmerging payments company

Kalixa Payments Group brought in

Digital Works Consulting to turn

around a CRM implementation

project. Root causes – a lack of

focus, buy-in or clear

requirements – were quickly

identified and a new project

manager and project sponsor

soon brought the project back

under control.

The DWC team worked

magic to swiftly get to

the heart of the project

and successfully deploy

our CRM system.”COO, Kalixa

PROJECT AUDIT& TURNAROUND

AUDIT PLAN ACTION LESSONS

www.digitalworksconsulting.com

The Benefits

• Independent: A true, honest

and transparent view of root

causes, unhindered by any

internal bias.

• Pragmatic: Asking the right

questions to quickly get

actions in place to stabilise the

project.

• Expertise: Gain the benefit of

our accumulated years of

experience of projects we’ve

managed and worked on –

successful and otherwise.

• Sustained: Root cause

analysis and recommendations

for change will lay foundations

for continuous improvement.

• People-focused: Working with

project team members and

stakeholders to ensure that

turnaround measures are

embedded in the business.

• Great Value: Our expertise

and flexible pricing provides

great value and a mutually

beneficial partnership.

Our Project Audit & Turnaround service

1. Audit: Through a combination of interview, data analysis and

observation, we profile the project against industry-standard

criteria to ascertain the root causes of the current situation;

2. Plan: Based on audit findings and business objectives, we

provide detailed recommendations on how to continue the

project with a proposed Turnaround Plan – with both ‘quick

wins’ and a sustained improvement plan to completion;

3. Action: This can take many forms, from training, coaching

and mentoring project teams to directly taking over the

project management and/or project sponsorship on a

transitional or to-completion basis – the solution will be

entirely driven by the client’s needs;

4. Lessons: To effectively embed the lessons learned back into

the organisation we focus on the underlying issues that led to

the failing project. You should only need the Project Audit &

Turnaround service once!

This framework is flexibly structured to allow clients to select the

breadth and depth of the stages to meet their needs and budget.

Indicative Timescales and PricingWe provide the service on a flexible ‘time and materials’ basis or a

per-project cost. If a per-project route is chosen, these are

typical prices for a mid-sized digital business:

Service Stage Time Period Prices *

1. Audit 1-2 weeks £5,500

2. Plan 2-3 weeks £12,500

3. Action 1-6 months £POA

4. Lessons 1-2 weeks £5,500

*These are indicative timelines and prices, and may alter based upon client

specific requirements. All prices are exclusive of UK VAT and expenses.

www.digitalworksconsulting.com

Contact usIf you are interested in finding out more about this service, we

would be delighted to hear from you. Please contact:

Rob TownsendDirector, Project Management

+44 7800 877932

rob.townsend@digitalworksgroup.com

We are Digital Works Consulting

The Project Audit & Turnaround service is delivered by the

‘project management’ practice of Digital Works Consulting.

We specialise in business consultancy and interim solutions for

two main types of client: (1) high growth digital businesses

needing to mature, resource, fund and accelerate; and (2) mature

companies looking to adapt to digital change and requiring

business and IT transformation. We help companies big and

small, UK based or international, to successful digital business.

Working with clients in sectors such as payments, telecoms, e-

commerce, entertainment, gaming, marketing services,

technology and data solutions. Offering strategy, project

delivery, product management, build, acceleration and

monetisation expertise.

Delivered from a team of experienced digital veterans, who’ve

been there and done that, on a consulting or interim basis. And

we do this by building long-term partnerships with our clients.

Getting to know them inside out, understanding how they

operate, and always being there when they need us. That’s what

we’re really all about. Enabling your success. In digital.

Digital Works Consulting is part of Digital Works Group.

SIMON CLARK

ANDREW ‘SID’ SALMON

ROB TOWNSEND

RICHARD MORECROFT

SOPHIE FRASER

ANESTIS KARAVAGGELIS

CHRIS SIMMONS