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EBA - Partner
Incentives Assurance
Mark Loyd
Head of A&R VF-UK
Contents
1. What are Partner Incentives?
2. Problem Statement
3. Solution
4. What it means for the business
What are Partner
Incentives?
Partner Incentives = Indirect
Commissions
consumer
customer
Billing through Vodafone systems
Direct channel Indirect channel
Partner Incentives = Indirect
Commissions
Billing Process
Indirect PartnersCommissions
Process
Payment rules driven by
commercial agreements
Problem Statement
Indirect PartnersCommissions
Process
Billing Process
Order Managemen
tAre all orders getting through the process?
[New connections, recommitments, disconnections]
Is all billing getting through the process?
[line rental, local usage, roaming usage]
Is the commissions engine complete/accurate/timely?
How do you build these controls?
Who builds them?
Where do the controls sit in the organisation?
Solution
Where do the controls sit in the organisation?
Who builds them?
Margin/Revenue Assurance Team
or
Commissions Team
How do you build these controls?
What it means for the
business
Team control
Cross-functional
control
Internal Audit
SoX
Team reporting
Cross-functional reporting
Partner reporting
Group reporting
Payment accuracy
Reduced query
volumes
Decision support
Smarter month-
end
Reference data integrity
• Automate reference data checks
with source files
• Use reference data to recreate payment calculations
Base management control
• Track the base movements
• Assure base reporting for commercial teams
24x7 fully supported assurance tool
• Secure, online, available
Thank you.
Any questions.
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