easy to use, affordable and reliable

VENUE AND EVENT

MANAGEMENT SOFTWARE

www.myrendezvous.net 0800 731 8451 or 01992 514 555 www.nfs-hospitality.com

www.myrendezvous.net 0800 731 8451 or 01992 514 555 www.nfs-hospitality.com

Rendezvous Events is a simple-to-use venue and eventmanagement solution that will help you to handle thesmooth operation of your venue and events business,whatever its size. It’s easy to set up, secure andaffordable. Rendezvous is intuitive, so you can take thetechnology for granted and spend more timeconcentrating on customer service.

Rendezvous will deliver:

• More revenue from existing andnew clients, using built-in customerrelationship management (CRM)functionality.

• A streamlined events operation tosave time.

• Accurate management informationto support better decisions.

• Fast and accurate event billing.

• Important tools to manage layoutand on-line bookings effectively.

• Integration with your Microsoftdesktop.

Manage your diary:

• Displays a highly graphical diary designed to simplifybooking of rooms, shown in daily, weekly or monthlyviews.

• Shows all booking status details at a glance.

• Manages wait lists and sales leads.

Develop new business:

• Handles sales leads.

• Manages requests for proposals.

• Deals with quotations and contracts.

• Fully automated for both single and multi-venue sales.

• Manages function sheets and banqueting orders.

Deal with financials:

• Handles deposits, invoices andcredit notes.

• Creates contracts andpayment requests.

• Generates RevenueForecasts.

• Integrates with theVenue back-office.

• Budget Management.

Integrate with digital signage

What is Rendezvous?

What will Rendezvous dofor Your Meeting Venue?

www.myrendezvous.net 0800 731 8451 or 01992 514 555 www.nfs-hospitality.com

How Rendezvous will help you manage your meetingand event spaces:

• Maximises the use of space by using the same areas forfunctions and dining.

• Easily handles concurrent multiple bookings.

• Allows a flexible approach to blocking off space.

• Allows the sales team to create all event documentation,avoiding duplication of data entry.

• Handles resources such as catering and audio visual.

• Effectively manages limited stock add-ons like equipment.

• Produces easy to follow event sheets tailored for individualdepartment needs.

• Streamlines operations torelease more time forselling.

Customer Relationship Management(CRM) refers to the way technology isused to manage interactions withcurrent and future customers.

Rendezvous CRM will help thesales team to:

• Correctly capture and manageall sales leads.

• Seamlessly transition salesleads to new bookings as partof the sales process.

• Provide pipeline and salesactivity reporting to increaseconversions.

• Schedule all tasks to ensure timelyand efficient follow-up, using RendezvousActivities.

• Help identify customers who booked inprevious years but not since then.

• Use cancellation reports to identify lostopportunities.

• Provide reports to track sales leadconversions and repeat business.

Support for the Eventsand Operations Teams

CRM to Drive NewBusiness

Accessible Anytime,Anywhere

Timely and AccurateManagement Information

www.myrendezvous.net 0800 731 8451 or 01992 514 555 www.nfs-hospitality.com

Rendezvous Events is available to installat your venue or as a Software as aService (SaaS) offering for fast andaffordable deployment.

The benefits of Rendezvous SaaS orCloud deployment are:

• No software installed on site, access isover the Internet.

• Allows events/sales teams to workremotely and whenever they want.

• Access is via laptop or Windows tablet.

• No upfront capital costs.

• Available on an iPad for venue showrounds.

• Manage multiple venues with a commondatabase.

Rendezvous offers an end to making decisions based ondaily reports. With Rendezvous you have managementinformation to make better long-term decisions.

• Spot trends in key sales and operational activity.

• Preview, email or export information, for example, toExcel.

• Create bespoke reports or choose from more than 200pre-defined reports already included.

Instant access to really important information on meetingvenue performance is available with Rendezvous, forexample:

• Room usage statistics.

• Provisional and confirmed bookings analysis.

• Billing information, including revenuegenerated and deposits received/due.

• A range of sales reports like RevenueForecast, Revenue by Client, Revenueby Market Source etc.

Rendezvous integrates with a numberof accounting systems, for example,Sage, Dynamics and Agresso.

www.myrendezvous.net 0800 731 8451 or 01992 514 555 www.nfs-hospitality.com

With Rendezvous you also have access to the market-leading room layout software, Social Tables.

With Social Tables the Event Co-ordinator can:

• Prepare accurate room layouts, professional diagrams,unique to the venue.

• Store floor plans in one place.

• Communicate a graphical room layout to clients.

• Make seating simple to save time.

• Make last minute changes on the go.

• Easy to learn, even easier to use.

• A superfast check-in App is available.

• Sort, search and filter to locate Attendees.

• Check-in and Check-out with a swipe of your finger.

• Upload Attendee list in any format.

• Active Directory integration.

• Uses an MS-SQL database and uses Crystal reports.

Rendezvous On-line provides venues witha cost effective enquiry and bookingcapability, directly from thevenue’s website, includingpayments if required. Thison-line capabilitymaximises new businesspotential, particularlyfor late bookings andalso makes it easy forexisting clients tointeract with themeeting venue on a24/7 basis.

Event Planning and Room Layout

24/7 Bookings from the Venue Website

WATCHVIDEO

www.myrendezvous.net 0800 731 8451 or 01992 514 555 www.nfs-hospitality.com

Rendezvous Events is a solution of NFS TechnologyGroup, an international provider of meeting and hospitalitysoftware. NFS is a well-established company with morethan 20 years industry experience and more than 1,500customers in 25 countries. They include meeting venues,stadiums, corporate offices, hotels and restaurants. NFSis also a Microsoft Gold Partner.

As a technology provider with a range of software andservice offerings, NFS is well placed to deliver anintegrated solution for meeting venues requiring corevenue management as well as food and beverage or hotelfunctionality.

NFS also undertakes custom development projects andsystems integration work, as well as providing hardware,networking, AV and VC solutions. All NFS solutions aresupported by industry-leading 24/7 service.

NFS Technology Group NFS House 15 Harforde Court, John Tate Road Foxholes Business Park Hertford, SG13 7NW, UK

UK +44 (0)1992 514 555USA +1 (602) 412 3602South Africa +27 11 394 9554/6/7

Email info@nfs-hospitality.comWeb www.nfs-hospitality.com

“Everything we need isstored in the Rendezvousdatabase. This is a businessin which it pays to beproactive, and withRendezvous behind us, our staffare freed up to spend less timeon paperwork and more time withcustomers.” AlexandraMcIlquham-Jones, Conference andEvents Manager, Cardiff City Hall and Cardiff Castle

“I’m really glad we took the plunge and lookforward to our sales continuing to grow. I would highlyrecommend NFS Rendezvous to anyone looking for a good conferencemanagement system.”Graham Aves, Director, King’s House Conference Centre

“Rendezvous is working very well for us and we are enjoying using it. We can noweasily trace customer details we have dealt with before and have the full knowledgeof what we have provided in the past. This helps us generate more repeat business.We also find the facility in Rendezvous for copy and repeat bookings fast andeffective.”Patrick Morris, Conference & Banqueting Manager, Gloucester Rugby

“Rendezvous is brilliant. It saves time with producing operational event guides, andhas all our customer information stored securely online with access from anywherein the world. Its biggest advantage is the way it saves us time by tracking andreporting potential business.”Elly Montgomery, Business Development Director, Distinct Hotels

“This is a very user-friendly solution which saves our admin teams many hours aday. This because it is able to efficiently manage bookings as well as all theconfirmations and notifications needed to ensure meeting hosts and serviceproviders are kept fully engaged in the process.”Jill Thompson, Facilities Manager, BIG Lottery Fund

The Company Our Customers Say it Best