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March 2015Volume XXIII Number III
w w w. E a s t B a y A d j u s t e r s . o r g Since 1993 with East Bay!
at
Zio Fredo’s Restaurant611 Gregory Lane
Pleasant Hill, CA 94523-see page 7
March 11, 2015 EBCA Luncheon Meeting
Demystifying Business Income Claimswith Jim McCurley, of RGL Forensic Accountants
Join EBCA This Wednesday
March 11, 2015For our next luncheon of the new year
as we welcome
Jim McCurleyRGL Forensic Accountants
DNA of Fire Investigations - “Sword or Shield” examined at
February EBCA CE Seminar- see page 6
2 East Bay Claims Association News Network • March 2015
The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking.
2 0 1 5 O F F I C E R S
2 0 1 4 B O A R D O F D I R E C T O R S (President to appoint 2015 Board members)Ray Depa
Crawford & Co. Speakers Committee
Kathleen tayloRPaul Davis Restoration East BayCCNC Voting Rep/Special Events
lynna haRRisonAssociation News Network, Inc.
Membership Chair
lisa WinnTempHome Services
CCNC Voting Rep
SecretaryMichelle WinDsoR
CRDN(925) 872-6333 [email protected]
Past PresidentJoDi DeVillieR
Coast Construction Company(510) [email protected]
PresidentJoe BaughMan
SRI Environmental(925) 788-3875 [email protected]
TreasurerJohn ehleRt
JR Structural(925) 469-8000
eRic leWisCRDN Greater Bay Area
Golf Tournament Committee
Vice PresidentgeMMa houseR
Paul Davis Restoration(510) 803-7069 [email protected]
KaRin lanDRyVan de Poel, Levy & Allen, LLP
Legal Counsel
BRyan haRRisonAssociation News Network, Inc.
Newsletter/Webmaster
steVan MuiR AAA
RoBeRt MahRGL Forensic Accountants
Finance Advisor
latasha WallaceK2GC
JM ENVIRONMENTAL, INC.HAZARDOUS MATERIALS ABATEMENT and DEMOLITION
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East Bay Claims Association News Network • March 2015 3
• 2015 EBCA Officers & Board of Directors
• EBCA 2015 Upcoming Events & Speakers • EBCA Designated Charitable Beneficiaries
• 22nd Annual CCNC - “Hot August Claims!”
• DNA of Fire Investigations - FREE morning CE seminar February 11, 2015 to be followed by regular luncheon• Jim McCurley on Business Loss Claims at the March 11, 2015 EBCA Luncheon
• Profit & Overhead in the Trades, with Gene Hensley at April 8, 2015 EBCA Luncheon
• East Bay Claims A.N.N. Services Directory
• Association News Network Job Connection classified ads
• Handling Earthquake Claims MORNING CE Seminar followed by regular luncheon - Wednesday, May 13, 2015• Join EBCA NOW & SAVE for 2015!
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MARCH 2015VOLUME XXIII . NUMBER III
www.EastBayAdjusters.org
2015Wednesday, March 11, 2015 Luncheon MeetingDemystifying Business Loss ClaimsJim McCurley, RGL Forensic Accountants- see page 7
Wednesday, April 11, 2015 Luncheon MeetingOverhead & Profit In The TradesGene HensleyVale Training Solutions- see page 8
Wednesday, May 13, 2015 Morning CE Course, followed by Luncheon“Handling Earthquake Claims with EQ Insurance Expert Dan DyceStart time 8:30 am - check-in 8amBreak 9:30 to 9:45 • End time 11:30 • 3 CE CreditsRegular (paid) Luncheon to follow- see page 11
Wednesday, May 13, 2015 San Mateo Bridge Limo Fire Case StudyDennis FieldFire Cause Analysis
Friday, July 24, 2015 Annual EBCA Golf Tournament - Eagle Vines, Napa
Details and Updates at EastBayAdjusters.org
EBCA Designated Charitable Beneficiaries Include:3 Bay Area Crisis Nursery 3 Childrens’ Hospital Oakland
3 Insurance Industry Charitable Foundation
3 Food Bank of Contra Costa & Solano Counties
3 American Foundation for Suicide Prevention
EBCA Mission Statement:The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking.In order to accomplish this mission, the Association provides a forum and network for insurance claims professionals to meet and share information. This forum and fundraising events held by the group also help to connect insurance claims professionals in local communities and expands public awareness of the work performed by insurance claims professionals.
Upcoming Events
4 East Bay Claims Association News Network • March 2015
Join or Renew Your EBCA Membership Now for 2015!The 2015 East Bay Claims Association Membership Drive is now in full swing! Annual membership do provide a significant fi-nancial support to the organization. And, a strong membership helps to keep a non-profit like EBCA viable and alive. Without all of us together there would be no EBCA. “We really appreciate all the support this organization has enjoyed the past several years,” stated EBCA President Joe Baughman. Overall membership and meeting attendance has been consistent and substantial. Still, the sense that there aren’t many adjust-ers at any given function remains pervasive. “As with all our sister groups, we con-tinue to encourage the carrier claims people and independent adjusters participate, and to become more in-volved,” Joe added. “East Bay Claims Association is always committed to maintaining a high degree of pro-fessional courtesy within our ranks.”
The organization has been actively taking measures to contin-ue to raise its standing within the community at large, as well.As an established charitable 501c(3) non-profit organization, EBCA has added the status of the Continuing Education Pro-vider credential to the reasons to be more involved.There seems to be a bit of a revival of carriers supporting their claims people joining and supporting their local associations.
The EBCA Board has opted to continue to offer annual FREE Memberships to insurance claims adjusters. Com-pletion and submission of a simple membership application now allows all such claims people the benefits of membership. Sign up or renew now at www.EastBayAdjusters.org.
San Francisco/San Mateo/Mtn View800/439-8833
Novato415/493-2211
Napa County/Vallejo/Benicia 800/648-1608
Concord800/480-TIDY
Oakland/Alameda510/351-0581
Livermore/Hayward925/960-1377
Fire • Water • Smoke • Odor • Mold • Trauma • Vandalism Residential • Commercial
www.servicemasterclean.com
Your Ad Here! Contact Lynna Harrison
925-785-7021or go to:
AssociationNewsNetwork.com/rates/
Print Visibility
Be A MemberPlay APart!
Join EBCA Now for 2015!Membership at: EastBayAdjusters.org
or contact Membership Chair, Lynna Harrison: 925-785-7021
Adjusters May NowJoin for Free!
East Bay Claims Association News Network • March 2015 5
Complete Rebuild Plans for Insurance Repair Projects (Architectural, Structural, Title 24, Etc.)
Structural Evaluations & ReportsResidential Remodels, Additions, & New Homes
600 Main Street, Suite EPleasanton, CA 94566
925.469.8000www.JRStructural.com
WATER DAMAGE CLAIMS• Electronic Leak Detection & Repair• Sub-Slab Plumbing• Sewer Line Video Scans• Pools, Spas & Fountains
800-353-LEAKwww.AmericanLeakDetection.com
Your Ad Here! Contact Lynna Harrison
925-785-7021or go to:
AssociationNewsNetwork.com/rates/
Print Visibility
22nd Annual Claims Conference Planning Underway
“Hot August Claims” is shaping up to be one of the best CCNC events yet. The planning committee, comprised of representatives of local and regional insurance claims associations, is working diligently to uphold the organization’s long-standing tradition and reputation for a top-notch continuing education conference and trade-show.
“Hot August Claims” is a theme befitting not only the Sum-mer timing of the event, but in a big way plans for a sizzling conference and trade show. With the early dates this year, the committee is positioning itself to get off on the right foot. Exhibit booth registration and sponsorship options are both already open and filling up fast, and early-bird registration pricing has been put in place. “We are excited about topics and speakers currently being lined-up for this year,” stated an enthusiastic President Corry. “CCNC is an event people look forward to, and we are com-mitted to making it the best we can,” he added. Amongst the programs is the day-long Earthquake Claims Certification, that will once again be presented by Dan Dyce.Details and updates will be announced in the coming weeks. It’s not too early to register to attend, and even book your hotel stay at the Hyatt Regency Downtown Sacramento. Site updates will be forthcoming at www.ClaimsConference.org, or Like the CCNC Facebook page: www.facebook.com/TheCCNC.
Ever-learning, ever-growing, the Claims Conference of Northern Calfiornia, Inc. - a California non-profit corporation - continues with progress on the planning for the 22nd annual event. To be held Tuesday and Wednesday, August 11-12, 2015,
August 11-12, 2015
2015 CCNC President, Jack Corry, and Vice President, Tami Umland, both repre-sentatives of the Sacramento Claims Association, are lead-ing a dynamic team working to put in place the accredited two-day series of seminars, along with the adjoining Trade Show event, Casino Night en-tertainment, and more.
www.ClaimsConference.org
6 East Bay Claims Association News Network • March 2015
DNA of Fire Investigations - “Sword or Shield” examined at February EBCA CE SeminarThe East Bay Claims Association held their first “Continuing Education” (CE) seminar of 2015 February 11th. The organization was able to provide Three (3) Continuing Education Credits for all who attended the three-hour morning ses-sion. The class, which ran from 8:30-11:30 a.m., was followed by the regularly scheduled luncheon meeting. The presenters, Ulises Castellon, CPCU, RPA, of Fire Cause Analysis, and attorney Sally Noma, of Jang & Associates, LLP, gave a very comprehensive presentation, complete with Powerpoint slides and video. “Always make sure there is coverage and see if there is an identifiable third party,” Castellon advised.
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“The most important thing is to find the cause of origin.”Utilizing the NFPA 921 Guidelines. (Na-tional Fired Protection Agency), the duo led attendees through key elements of accepted proper investigative methods for fire losses, showing step by step investigation protocol in determining site of origin and cause of each example fire. Keep an eye out “for potential fraud indica-tors,” they advised.They also stressed the importance of main-
continued page 8
Speaker Committee Chiar & past President, Jodi DiVillier, thanked guest speakers Sally Noma and Ulises Castellon.
EBCA President Joe Baughman, and board member Kathleen Taylor had some fun running the luncheon door prize drawings.
Guest speaker Sally Noma was the lucky winner of the 50/50 Raffle drawing.
East Bay Claims Association News Network • March 2015 7
WednesdayMarch 11, 2015
Join the EBCA for our next Luncheon Meeting of the Year!
March 11th EBCA LuncheonDemystifying Business Income Claims
with Jim McCurley, of RGL Forensic Accountants
a basic understanding of what to expect during the adjustment of a Business Income claim primarily in the retail setting. Specifically, we will discuss: • the objective of Business Income insurance. • The most prevalent policy language for Business Income & Extra Expense coverage • Supporting documentation that should be obtained. • Challenges that can arise in establishing the loss amount including determining the appropriate “period of restoration” • Variations posed by the different ownership structures from “mom and pop” operations to international name brand franchises.Mr. McCurley received a BS in Accounting from Rutgers University in New Jersey in 1985. After working at more traditional accounting jobs in the Philadelphia area following graduation, he relocated to California and began his forensic accounting career in San Francisco in 1987.In the early 1990’s, he moved to Sacramento to continue his career in the industry and raise a family. He has been running the Sacramento office of RGL since 1997 and has provided the local insurance community with a wide range of accounting support in property, liability and insurance defense.Mr. McCurley was a key member of RGL’s Catastrophe Response Team during the 2005 hurricane season that included hurricanes Katrina, Rita and Wilma.He currently holds the office of Treasurer of the Sacramento Claims As-sociation, and has been active in the claims community since his arrival in Sacramento.Outside the office, Mr. McCurley has adjusted to life as an “empty nester” after raising three sons in Fair Oaks. He and his wife, Hillary, will continue to explore California and hope to expand their newly found spare time traveling.With emphasis on “Discovering and Defining Financial Value”, RGL’s forensic accounting, valuation, and technology experts work with insurance, legal, corporate and public sector professionals to evaluate economic damages and determine financial value. “Our professionals have decades of experience delivering forensic financial services with accuracy, efficiency and integrity,” McCurley states.
as we welcome
Jim McCurleyRGL Forensic Accountants
Business Income/Extra Expense claims
Join the EBCA in welcoming our next luncheon guest speaker, Mr. Jim McCurley, Director at RGL Forensics in Sacramento at the March 11, 2015 luncheon meeting.
Mr. McCurley will be speaking on a subject of Business Income/ Extra Expense claims. His presentation will provide attendees with
at
Zio Fraedo’s 611 Gregory Lane, Pleasant Hill, CA 94523
11:15am Check-inLuncheon 12:00 noon - 1:00pm
FREE to 2015 Adjuster Members - Adjusters Now Join for FREE (suggested $10 donation to the EBCA Charitable Fund)
$45 Non-Members/Guests or No Reservations
$35 for current paid 2015 Associate MembersPurchase your lunch online, at:www.EastBayAdjusters.org
Otherwise, for payment by cash or check at the door, please make reservations now with
2015 EBCA Secretary, Michelle Baughman:[email protected] • 925-872-6333
8 East Bay Claims Association News Network • March 2015
Plan now to join the East Bay Claims Association Wednesday, April 8, 2015 as we welcome special guest speaker, Mr. Gene Hensley. Mr. Hensley, an Instructor at Vale Training Solutions, brings his 44 plus years of experience in the insurance industry to the EBCA to discuss Profit & Overhead standards in the insurance claims industry.
Hensley joined Vale in April of 1992, serving as Instructor and Director. Prior to that, he worked for Travelers Insurance and Continental Insurance holding positions of an Adjuster, Supervisor and Trainer.
He has earned designations from SITE as Train the Trainer, Vale as a Green Risk Professional (GRP), Xactware as a Certified Trainer and I-CAR as a Certified Trainer. Gene is the lead trainer for the California Earthquake Accreditation and the (DOI) Department of Insurance of Fair Claims Practice Settlement Regulation Certification. Gene is a graduate of Berean College, Springfield, MO. Mr. Hensley also has a California State Contractors License.
Overhead & Profit In The Trades at April 8 EBCAEBCA welcomes Vale Training Institute’s Gene Hensley
Wednesday
April 8, 2015
Plan Now to Join the EBCA
as we welcome
Gene HensleyVale Training Institute
taining evidence at a scene. “Do not let anyone in to do clean up until all parties have been informed.”Always be sure you have reliable educated Investigators and legal counsel That will make reliable Expert Witness’Ulises and Sally did an excellent job.The 50/50 Raffle of $43 was won by guest speaker Sally Noma, of Jang & Associates LLP. “I wish I had known about this group I would have become a Member sooner,” she said.
DNA of Fire Investigationscontinued from page 6
East Bay Claims Association News Network • March 2015 9
East Bay Claims AssociationNewsNetwork Services Directory
ELECTRONICS RESTORATIONERS - ELECTRONICS RESTORATION SERVICE - Andrew Titley 8698 Thornton Ave. www.ers-us.com • (510 ) 775-1959Newark, CA 94560 [email protected]
ENGINEERS - FORENSICI-ENG-A® OF CENTRAL CALIFORNIA A Division of Pauli Engineering, Inc www.pauliengineering.com • (559) 237-4408Cause & Origin Investigations, Plans for building reconstruction.
ENGINEERS - STRUCTURALJR STRUCTURAL ENGINEERING, INC. - John Ehlert 600 Main Street, Suite E www.JRStructural.com • (925) 469-8000Pleasanton, CA 94566 [email protected]
ENVIRONMENTAL TESTING & CONSULTING BLOCK ENVIRONMENTAL - David Block, PhD2274 Tamarisk Ct. (925) 925-682-7200 • Fax: (925) 686-0399Discovery Bay, CA 94505 [email protected]
FIRE INVESTIGATORS FIRE CAUSE ANALYSIS - Ulises Castellon, CPCUThroughout California, Arizona (800) 726-5939 • Fax: (510) 649-3099Nevada, Oregon, N. Dakota & Minnesota [email protected] COVERINGFLOOR COVERINGS INTERNATIONAL - Steve Taylor 5757 Sonoma Dr. (925) 426-8800 Pleasanton, CA 94566 [email protected]
LEAK DETECTION/PLUMBINGAMERICAN LEAK DETECTION - Hillel SalomonP.O. Box 438 (800) 353-LEAK (5325)Berkeley, CA 94701 www.AmericanLeakDetection.comBULL’S EYE LEAK DETECTION - Daniel SpatzP. O. Box 73114 www.BullsEyeLeak.com • (916) 760-8944Davis, CA 95614 [email protected] • Fax (916) 760-8970
OVERSPRAY REMOVALNATIONWIDE OVERSPRAY - Eric Gerencser Benicia, California www.overspray.net • (925) 408-5909Safe Overspray Removal [email protected] • (800) 345-1269
PROPERTY RESTORATION - CLOTHING SPECIALISTSBRIGHT LEAF CLEANERS - Robert StrongGarment Restoration - Nobody CARES about you more (925) [email protected] Fax (925) 445-6002CRDN - Steve Depper/Michelle Windsor2094 Mt. Diablo Blvd. (877) 939-1588 Walnut Creek, CA 94596 www.crdngba.comFRSTeam - Jim and Courtney Nicholas3201A Investment Blvd Natalie Lagorio: [email protected] • 510-723-1000Hayward, CA 94545 Liza Andrade: [email protected] • 510-723-1000
PROPERTY RESTORATION/CONTENTSAMERICAN TECHNOLOGIES, INC. - Kyle Pickett30911 Wiegman Road [email protected] • (510) 429-5000Hayward, CA 94544 Fax (510) 429-5010BELFOR USA - Dave Warters/Lisa Schwichtenberg2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110Hayward, CA 94545 [email protected] OF LIVERMORE/HAYWARD - Bassam Kneizeh/Kelly Banducci1001 Shannon Ct. Ste C (925) 960-1377Livermore, CA 94550 Fax (925) 960-1376
ACCIDENT RECONSTRUCTIONISTSBOSTER, KOBAYASHI & ASSOCIATES - Michael KreutzelmanServing the United States 24 hr. (925) 963-9653 • (925) 447-6495and Overseas Fax (925) 447-6589
CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATIONALLIANCE ENVIRONMENTAL GROUP - Ed Work3545 Victor Street www.alliance-enviro.com • (408) 830-9700Santa Clara, CA 95054 [email protected] • Fax(408) 980-9749AMERICAN TECHNOLOGIES, INC. - Kyle Pickett30911 Wiegman Road [email protected] • (510) 429-5000Hayward, CA 94544 Fax (510) 429-5010JM ENVIRONMENTAL, INC. - John Moore & the JM TeamPO Box 2189 www.jmenvironmental.net • (916) 726-0304Granite Bay, CA 95746-2189 Fax (916) 726-0340P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Kim MacFarlane4047 Clipper Court www.pwstephensinc.com • (510) 651-9506Fremont, CA 94538 Fax (510) 651-7702
CONTRACTORS - ELECTRICALTUCKNOTT ELECTRIC CO. - Robert A. Tucknott6850 Regional St. Suite 110 [email protected] • (925) 931-0800Dublin, CA 94568 www.Tucknott.com • Fax (925) 931-0817
CONTRACTORS - GENERAL/RESTORATIONBELFOR USA - Dave Warters/Lisa Schwichtenberg2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110Hayward, CA 94545 [email protected] CONSTRUCTION - Steve Mink/Jodi DeVillier718 Kennedy St www.CoastConstruction.net • (510) 533-7168Oakland, CA 94606 24 Hr Em: (510) 773-6379 K2GC GENERAL CONTRACTOR, INC. - Ken TurnageWe treat your home as if it were our own, www.K2GCinc.com • (925)754-5232and value your time as we do our own. K2GC@comcast .netMARK SCOTT CONSTRUCTION, INC. - Troy Brincat/David DickersonResidential & Commercial msconstruction.com • Pl. Hill: (925) 944-050224 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502SPRINGS CONSTRUCTION - Murat Zelinki881 Hurlingame Ave. (650) 888-5150 Redwood City, CA 94063 www.SpringsConstruction.comWINGARD CONSTRUCTION - Nichole Norton 24 Hr. Em (800) 232-7150One-Call Contractor for all your Corp. office: (925) 689-9322reconstruction needs [email protected] • Lodi: (209) 368-2464 CONTRACTORS - MICROBIAL REMEDIATIONALLIANCE ENVIRONMENTAL - Ed Work3545 Victor Street www.alliance-enviro.com • (408) 830-9700Santa Clara, CA 95054 [email protected] • Fax(408) 980-9749AMERICAN TECHNOLOGIES, INC. - Kyle Pickett30911 Wiegman Road [email protected] • (510) 429-5000Hayward, CA 94544 Fax (510) 429-5010BELFOR USA - Dave Warters/Lisa Schwichtenberg2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110Hayward, CA 94545 [email protected]. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Kim MacFarlane4047 Clipper Court www.pwstephensinc.com • (510) 651-9506Fremont, CA 94538 Fax (510) 651-7702
Paid Sponsorship listings directory - for info on being included, call 925-785-7021, or email: [email protected]
continued next page
Deadline for all Submissions for the April 2015 issue is
March 20, [email protected] • 925-785-7021
10 East Bay Claims Association News Network • March 2015
E.B.C.A.N.N. Services Directory
The East Bay Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the EBCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or EBCA. Both the publisher and the association assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. A.N.N., Inc. reserves the right to reject any adver-tising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.
Go to: www.EastBayAdjusters.org
© 1993-2015, all rights reserved • Association News Network, Inc. • www.AssociationNewsNetwork.com2455 Naglee Rd. #263 . Tracy, CA 95304 • 209.229.8240 • fax 209.229.8328
Please submit articles for consideration by email, to: Bryan Harrison, Publisher
[email protected] • 925.708.5569
For Advertising opportunities and information, contact: Lynna Harrison, New Accounts Manager
[email protected] • 925.785.7021
PROPERTY RESTORATION/CONTENTS - continuedSERVICEMASTER OF NAPA COUNTY, VALLEJO & BENICIA - Eric Larson/Lynn FullerP. O. Box 6867 [email protected] • (800) 648-1608Napa, CA 94581 Fax (707) 257-1608SERVICEMASTER OF OAKLAND/ALAMEDA - Jean Hughes14498 Wicks Blvd [email protected] • (510) 351-0581San Leandro, CA 94577-6712 Fax (510) 351-4704SERVICEMASTER OF SAN MATEO/SAN FRANCISCO - David Decker439 Eccles Ave. [email protected] • (650) 593-4700S. San Francisco, CA 94080 Fax (650) 873-6334SERVICEMASTER RESTORATION SERVICES - Robert ScottServing Contra Costa [email protected] • (800) 480-TIDY& Marin Counties www.svmcleaning-restoration.com
POSITIONS AVAILABLECLAIMS INDUSTRY PLACEMENTSGary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insurance Industry. Call Gary Mingus 866-935-4426 or email to [email protected]. Serving the Insurance Industry since 1995.
PROPERTY RESTORATION ESTIMATORS/PROJECT MANAGERSBELFOR Property Restoration is seeking the best Property Restoration Estimators/Project Managers to join our team. Our Sacramento, Modesto, San Jose, San Francisco and Santa Rosa locations are expanding in both large loss and small loss oppor-tunities. Restoration, Construction, Insurance Program, and Xacti-mate experiences preferred. We offer stability, world class training, travel, company vehicle, virtually boundless career opportunity, and a full benefit package. Applicant information will be viewed with absolute confidentiality by GM level only E-mail resume to: [email protected]
Submit Your Job Connection ad to:Choose from Four (4) Monthly Editions - Three Print + Online Edition:
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Run Your Ad Network-Wide for a net rate of just $144/mo.Next Deadline for submissions is March 20, 2015
call 209-229-8240 or fax FAX# [email protected]
East Bay Claims Association News Network • March 2015 11
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Morning Certification SeminarHandling Earthquake Claims
WednesdayMay 13, 2015
Plan NOW to join The EBCA for another FREE morningContinuing Education Accredited Seminar
with Noted Earthquake Claims AuthorityDan Dyce
on Handling California Earthquake ClaimsFree morning CE course to provide
three (3) Continuing Ed creditsat
Zio Fredo's611 Gregory Lane
Pleasant Hil, CA 94523
To be followed by regular luncheon meeting - go to EastBayAdjusters.org
Start time 8:30 am - check-in 8amBreak 9:30 to 9:45 • End time 11:30three (3) CE Credits Regular (paid) Luncheon to follow
This is a class taught by an experienced earthquake claim manager that teach-es insurance adjusters about; the inter-net tools specific to earthquake claim handling, earthquake policy coverage; how to avoid pitfalls when handling an earthquake claim; how to determine if a crack was caused by an earthquake or by some other cause; how to de-termine non-structural vs structural earthquake damage; guidelines on when to engage an engineer or oth-er expert on an earthquake claim; pictures of what earthquake damage looks like; and how to properly repair earthquake damage.
TO:Return Service Requested
A production service FROM:Association News Network, Inc.2455 Naglee Rd #263Tracy, CA 95304 Produced as a free service for the
www.EastBayAdjusters.org
Join EBCA for 2015!Membership at: EastBayAdjusters.org
AdjustersMayNow Join forFREE
March 11, 2015 EBCA Luncheon - Jim McCurley on Business Loss Claims
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