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Earnings Presentation FY 2010
DISCLAIMER
• This document is not an offer of securities for sale in the United States, Canada, Australia, Japan or any other jurisdiction. Securities may not be offered or sold in the United States unless they are registered pursuant to the US Securities Act of 1933 or are exempt from such registration. Any public offering of securities in the United States, Canada, Australia or Japan would be made by means of a prospectus that will contain detailed information about the company and management, including financial statements.
• The information in this presentation has been prepared under the scope of the International Financial Reporting Standards (‘IFRS’) of BCP Group for the purposes of the preparation of the consolidated financial statements under Regulation (CE) 1606/2002.
• The figures presented do not constitute any form of commitment by BCP in regard to future earnings.
• The figures for 2009 and 2010 were subject to an audit by External Auditors.
3
Earnings Presentation FY 2010
Summary of 2010
Operating costs remain stable in Portugal. Cost to income improves in 2010 to 51.3% in Portugal and to 56.3% on a consolidated basis
Tier I ratio reaches 9.2%, calculated according to IRB methodology, approved by BoP
Customer funds grew 1.6% YoY and 0.9% QoQ, with an increase of on-balance sheet customer funds. Loans to customers stable (-0.7% YoY), with an annual growth of 7.3% in international operations
Net income reaches 301.6 million euros in 2010, up 33.9% from 2009, boosted by international operations contribution which increases 353% to 51.8 million euros
Liquidity: significant increase of assets discountable in central banks to 20.6 billion euros
Banking income up by 16%, driven by core income growth on a quarterly and yearly basis in Portugal and in international operations. Net interest income up by 13.7% and commissions by 10.9%
Proposal to be submitted to the AGM to distribute new shares to the shareholders, for a total amount of 120 million euros
4
Earnings Presentation FY 2010
427 564
1,5171,334
812732
2009 2010
Highlights of 2010
Net income Banking income
Cost-to-income *International operations contribution to net income
+33.9 %
5%
17%
2009 2010
OtherCommissionsNII
+16.0% 2,8922,493
+10.9%
+13.7%
60.2%58.5%
54.0%51.3%
63.6%58.6%
60.3%
56.3%
2007 2008 2009 2010
(Eur million)(Eur million)
225.2 301.6
2009 2010
Portugal
Consolidated
* On a comparable basis, excluding specific items
5
Earnings Presentation FY 2010
5.6%
6.7%
Sep 10 Dec 10
2,1462,506
2009 2010
26.4 25.1
2009 2010
-1.3
1.0
7.310.6
17.820.6
2007 2008 2009 3Q10 2010
2.8% 3.3%
Core Tier I Commercial gap
Eligible assets in central banksBalance sheet impairment charges
% total gross loans
(Eur million)
(Eur billion)
(Eur billion)
Highlights of 2010
6
Earnings Presentation FY 2010
Proposal to be submitted to the Annual General Meeting
� High degree of
uncertainty
related to the
evolution of
international
financial markets
and of the
Portuguese
economy
� More demanding
requirements
under the new
Basel III Agreement
Attribution of new shares to shareholders through incorporation of reserves:
� Total amount of 120 million euros
Framework
� Effective
reinforcement
of own funds
� Balance
between the
interest of
shareholders
and the
decision to
preserve the
capital base
and liquidity
ProposalRationale
7
Earnings Presentation FY 2010
Net income reaches 301.6 million euros
Net income
(Eur million)
Portugal
International operations
Consolidated
Specific items in 2009: accounting gain from the entry of new shareholders in Banco Millennium Angola's share capital, amounting to 21.2 million euros and the gain from the sale of assets of 57.2 million euros and early retirements costs of 2.9 million euros (net of taxes)Specific items in 2010: impairment in the Greek operation goodwill, amounting to 147.1 million euros accounted in the second and fourth quarters and the gain from the sale of Eureko’s stake in 4Q10 of 65.2 million euros and early retirements costs of 7.7 million euros (net of taxes)
249.8213.8
2009 2010
51.8
11.4
2009 2010
+16.9%
+352,7%
301.6
225.2
2009 2010
+33.9 %
8
Earnings Presentation FY 2010
16,009 16,889 16,254
45,822 45,319 45,609
4,686 5,7334,763
67,59666,97166,516
Dec 09 Sep 10 Dec 10
Customer funds increase QoQ and YoY, with higher balance sheet customer funds
Customer funds *
Other BS customer funds
Deposits
Off BS customer funds
Consolidated(Eur million)
* On a comparable basis: excluding Turkey and USA, in accordance with the sale of these subsidiaries
Versus Dec 09
+0.9%
+1.5%
+22.3%
-0.5%
+1.6%
Balance sheet
customerfunds
+2.5%
9
Earnings Presentation FY 2010
28,964 30,014 31,036
42,888 41,797 40,529
5,0824,8464,827
76,41176,63876,935
Dec 09 Sep 10 Dec 10
Loans to customers in line with business cycle
Loans to customers (gross)*
Mortgage
Consumer loans
Loans to companies
Consolidated(Eur million)
* On a comparable basis: excluding Turkey and USA, in accordance with the sale of these subsidiaries
Versus Dec 09-0.7%
-0.3%
+7.2%
-4.7%
-5.5%
10
Earnings Presentation FY 2010
Consolidated
Income statement
(Eur million)
1) Includes in 2010 gain from the sale of Eureko’s stake of65.2 million euros
(2) Includes in 2009 accounting gain from the entry of new shareholders in Banco Millennium Angola's share capital, amounting to 21.2 million euros and the gain from the sale of assets of 57.2 million euros
(3) Includes in 2009 and 2010 early retirement costs of 3.9 and 10.4 million euros (2.9 and 7.7 million euros, net of taxes), respectively
(4) Includes in 2010 impairment for the goodwill of Millennium bank in Greece, amounting to 147.1 million euros
2009 2010 YoY
Net interest income 1,334.2 1,516.8 13.7%
Commissions 731.7 811.6 10.9%
Net trading income (1) 225.4 429.2 90.4%
Dividends, equity acc. earnings and other income (2) 201.9 134.4 -33.4%
Banking income 2,493.2 2,892.0 16.0%
Staff costs (3) 865.3 891.3 3.0%
Other administrative costs 570.2 601.8 5.6%
Depreciation 104.7 110.2 5.2%
Operating costs 1,540.3 1,603.3 4.1%
Operational profit before impairment 952.9 1,288.7 35.2%
Loans impairment (net of recoveries) 560.0 713.3 27.4%
Other impairment and provisions (4) 97.4 217.6 >100%
Income tax and minorities 70.3 56.2 -20.0%
Net income 225.2 301.6 33.9%
11
Earnings Presentation FY 2010
Banking income growth and costs under control
Banking income * Operating costs
Consolidated(Eur million)
* Includes net interest income, commissions, net trading income, dividends, other income and equity accounted earningsNote: 2009 and 2010 staff costs include early retirement costs of 3.9 and 10.4 million euros (2.9 and 7.7 million euros, net of taxes), respectively
1,540.3 1,603.3
2009 2010
2,493.22,892.0
2009 2010
+16.0%
+4.1%
12
Earnings Presentation FY 2010
Cost-to-income ratio *
Portugal
Consolidated
* On a comparable basis, excluding specific items
Efficiency improvement
58.5%
64.2%
59.7%
54.0%
60.2%
51.3%
60.3%61.2%
64.7%
56.3%
63.6%
58.6%
2005 2006 2007 2008 2009 2010
13
Earnings Presentation FY 2010
(Eur million)
Net interest income
Portugal
International operations
Consolidated
Strong increase of net interest income in Portugal and in international operations
NIM
1,516.81,334.2
2009 2010
+13.7%
1.68%1.57%
253.1210.7285.1235.2215.9
4Q09 1Q10 2Q10 3Q10 4Q10
+32.1%
133.7129.9140.0129.2120.1
4Q09 1Q10 2Q10 3Q10 4Q10
+16.5%
+12.6%
+4.7%
14
Earnings Presentation FY 2010
Consistent net interest income recovery
Quarterly net interest income
(Eur million)
Consolidated
NIM
444.4364.4
340.6336.0322.6301.8
373.8
425.1386.8
2.11%
1.80%
1.43% 1.49%1.56% 1.58% 1.64% 1.67%
1.84%
4Q08 1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10
+9.9%
15
Earnings Presentation FY 2010
Net interest margin improves in Portugal and in international operations
Net interest margin (%)
International operations
Portugal
Consolidated1.56 1.58
1.841.671.64
1.491.43
1.80
2.11
2.68
1.81 1.752.18
2.43
1.621.431.42
1.91 1.79
1.32 1.26 1.32 1.30
2.552.28 2.41 2.30
4Q08 1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10
16
Earnings Presentation FY 2010
Commissions growth in Portugal and in international operations
(Eur million)
Portugal
International operations
Consolidated
Banking commissions
Market-related commissions
Commissions
+10.9% 572.2521.8
2009 2010
239.4209.9
2009 2010
+9.7%
+14.0%
607.6 662.4
124.1149.2
731.7811.6
2009 2010
+20.2%
+9.0%
17
Earnings Presentation FY 2010
Sustained commissions growth
Commissions
Banking commissions
Market-related commissions
Consolidated
(Eur million)
+6.0%
138.5 151.0 153.9164.2 159.7 164.3 162.6 175.7
30.2 26.933.2
33.8 42.4 38.5 34.234.0168.7
187.1202.8 209.8202.2198.0
177.9
196.8
1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10
+6.6%
18
Earnings Presentation FY 2010
Core income recovery
Core income = Net interest income and Commissions
Consolidated
Net interest income
Commissions
(Eur million)
373.8301.8 322.6 336.0 340.6
364.4 386.8425.1
168.7177.9 187.1
198.0 202.2202.8 196.8
209.8
542.5479.7
634.8
509.7
583.6567.2542.8534.0
1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10
+18.9%
+8.8%
19
Earnings Presentation FY 2010
Costs under control
Operating costs
Portugal
International operations
Depreciation
Other administrative costs
Staff costs
(Eur million)
Consolidated
104.7 110.2
865.3 891.3
570.2 601.8
2009 2010
+5.2%
+5.6%
+3.0%
+4.1%
978.7 985.4
2009 2010
617.9561.6
2009 2010
1,540.3
+0.7%
+10.0%
1,603.3
Note: 2009 and 2010 staff costs include early retirement costs of 3.9 and 10.4 million euros (2.9 and 7.7 million euros, net of taxes), respectively
�Cost base maintenance
�Expansion in Africa
�Recovery in Poland
20
Earnings Presentation FY 2010
1,8042,379 2,290
216
210197
2,5002,576
2,020
Dec 09 Sep 10 Dec 10
Impairment charges reinforced, anticipating macroeconomic challenges in Portugal and Greece: impairment coverage increases versus 3Q10
Overdue >90 days coverage
Overdue loans ratio > 90 days
(Eur million)Credit quality Impairment charges
< 90 days > 90 days
Consolidated
Total overdue loans*
* On a comparable basis: excluding Turkey and USA, in accordance with the sale of these subsidiaries
109.4%119.0%
2.3% 3.0%
100.2%
3.1%
560.0
164.8 219.4 165.7 163.4
713.3
2009 1Q10 2Q10 3Q10 4Q10 2010
72 pb 93 pb
� Overdue loans ratio for more than 90 days increased to 3.0% in 2010, reflecting the deterioration of the
macroeconomic situation in Portugal, although showing a lower increase than in 2009
� The trend in 4Q10 shows an improvement of the overdue loans ratio for more than 90 days versus the previous
quarter, with lower new entries of overdue loans and higher recoveries
� Strong provisions reinforcement in 2010, maintaining a coverage ratio of overdue loans for more than 90 days above
100%. Coverage ratio of overdue loans for more than 90 days increased from 100.2% in 3Q10 to 109.4% in 4Q10
Impairment charges net of recoveries as % of total
loans
21
Earnings Presentation FY 2010
0.57
0.75
0.64
0.49
0.61
0.830.77
1.020.97
0.39
0.71
0.22
0.55
0.30
0.460.40
0.72
0.26
0.980.93
0.21
0.48
0.69
0.95
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 6M10 2010
Cost of risk increases, anticipating the economic cycle
Impairment charges as % of total loans (accumulated annualized figures)
Average = 0.47
Grossimpairment
charges as % oftotal loans
Impairment charges net of recoveries as % of total loans
22
Earnings Presentation FY 2010
Millennium bcp presents one of the best provisioning levels among Iberian banks
On balance sheet total loans impairment as loans %
Source: Banks’ reports, 4Q10 when already disclosed, otherwise 3Q10
3.28% 3.38%
2.84%2.77%
3.04%
2.46%
1.91%
2.66%
1.93%
1.40%
3.16%
Bank 11 Bank 10 Bank 9 Bank 8 Bank 7 Bank 6 Bank 5 Bank 4 Bank 3 BCP Bank 1
23
Earnings Presentation FY 2010
8.5% 9.2%9.3%
5.6% 6.7%6.4%
Tier I ratio reaches 9.2%
Solvency ratio Consolidated
Dec 09 Sep 10 Dec 10
Dec 09 Sep 10 Dec 10
� Phase 2 of IRB (Companies, Poland)
� Deleveraging � RWAs optimization� Sale of non-core assets� Organic capital generation� Evaluation of new strategic
partnerships and capital management alternatives
� Capital discipline
Capital plan – levers
� Increase of CT1 to 6.7% and T1 to 9.2%, using IRB method
� Sale of Turkey, USA and Eureko� RWAs reduction� Dividend retention� Negative actuarial deviations
(468M€ in 2010, 103M€ in 2H10)
2010
10.2%
62,107
10.3%
59,564
11.5%
65,769
Core Tier I
Tier I
RWA (M€)
Total ratio
Standard Standard IRB
Clear and defined capital plan to top the new Basle III Agreement requirements
Note: the Bank received authorization from the Bank of Portugal (BoP) to adopt IRB methods for the calculation of own funds requirements for credit risks, as from 31 December 2010. Estimates of the probability of default and the lost given default (IRB Advanced) for the retail small companies exposures collateralized by commercial or residential real state, and estimates of the probability of default (IRB Foundation) for the corporate portfolio were considered in Portugal, excluding real estate promotion segment and simplified rating system. At the 1st semester of 2009, the Bank received authorization from BoP to adopt the advanced methods (internal model) to the generic market risk and standard method for the operational risk
24
Earnings Presentation FY 2010
Pension liabilities coverage of 104%
* Includes the amount registered in balance sheet
�Pension liabilities coverage of 104%
�Future pension liabilities transferred to Social Security from January 1, 2011
�Actuarial losses of 468 million euros in 2010 (365 million euros in 1H10)
� Return of pension funds of –5.5% in 2010
� Change in pension growth rate actuarial assumption to 1.5%
�Equity exposure of 23% in 2010
2006 2007 2008 2009 2010
Pension liabilities 5,715 5,879 5,723 5,410 5,322
Pension fund 5,578 5,616 5,322 5,530 5,149
Liabilities' coverage* 105% 102% 100% 109% 104%
Fund's profitability 11% 4% -14% 9% -6%
Actuarial differences 1,240 1,353 2,140 1,514 1,921
Corridor 572 588 572 553 532
Outside the corridor 668 765 1,568 961 1,389
Actuarial gains (losses) 157 (160) (827) 557 (468)
Contribution to the Fund 291 94 777 12 205
% Equities in the Pension Fund 49% 35% 20% 22% 23%
(Eur million)
25
Earnings Presentation FY 2010
5.2
4.9
6.6
2.7
10.1
2009* 2010 Total
MLT refinancing in 2010Pre-funding, issues and deleveraging
(Eur billion) Consolidated
Refinancing needs of medium and long term debt
Issued in 2010
Issued in 2009**
MTNJan10: €0.8bnMar10: €0.3bn
Private Placements€1.6bn
9.3
26.4 26.6
25.1
2009 9M10 2010
152%Loan-to-Deposit 149%153%
Commercial Gap
-1.3
Already repaid
* Includes 0.5 billion euros of bonds that were early redeemed** Includes the issue of 1 billion euros of Subordinated Perpetual Securities (June, August and December 2009)Loans-to-Deposit: loans to costumers (gross) divided by customers funds from balance sheet (unit linked products)
26
Earnings Presentation FY 2010
Liquidity plan
Refinancing needs of long term debt
Ex-private placements Private placements
(Eur billion)
� Reduction of commercial gap and
loan-to-deposit ratio
� Commitment with wholesale
market refinancing
� Diversification of funding sources
� Reinforcement of eligible assets
with central banks to ~€25 billion
� Coverage of refinancing needs
until 2011
Eligible assets with central banks
Utilized Free
Financing structure (Eur billion)
3.0 2.9
16.1 14.94.3
7.7
1.9
~25
5.7
7.3
10.6
18.020.6
~1
2007 2008 2009 Jul 10 2010 2011E
2.3
1.0
3.5
0.41.3
1.9
0.3
4.03.9
2011 2012 2013 2014 2015 Jul-05 2017 >2018
51.3
16.41.9
14.9
7.3
Deposits and equivalent
MLT institutional debt
ST institutional debt
ECB
Own capital
Reduction in Portugal from 15.8 b€ in July to 14.3 b€ in December
27
Earnings Presentation FY 2010
� Portugal
� International operations
� Conclusions
28
Earnings Presentation FY 2010
Income statement
(Eur million)
2009 2010 YoY
Net interest income 917.7 984.1 7.2%
Commissions 521.8 572.2 9.7%
Net trading income (1) 65.0 284.0 >100%
Dividends, equity acc. earnings and other income (2) 192.4 126.0 -34.5%
Banking income 1,697.0 1,966.3 15.9%
Staff costs (3) 604.3 599.0 -0.9%
Other administrative costs 314.3 331.9 5.6%
Depreciation 60.0 54.5 -9.2%
Operating costs 978.7 985.4 0.7%
Operational profit before provisions 718.3 980.9 36.6%
Loans impairment (net of recoveries) 390.7 556.7 42.5%
Other impairments and provisions (4) 92.8 203.2 >100%
Income tax and minorities 21.0 -28.7
29
Earnings Presentation FY 2010
Customer funds grew on a quarterly and yearly basis, with higherbalance sheet customer funds
Customer funds
Other BS customer funds
Deposits
Off BS customer funds
(Eur million)
Versus Dec 09
+2.7%
+21.4%
-3.3%
14,804 15,595 15,198
31,378 30,413 30,333
4,622 5,6124,668
51,14350,67650,803
Dec 09 Sep 10 Dec 10
+0.9%
+0.7%
Balance sheet
customerfunds
+2.5%
30
Earnings Presentation FY 2010
Loans to customers in line with business cycle and deleveraging policy
Loans to customers (gross)
Mortgage
Consumer loans
Loans to companies
Versus Dec 09
(Eur million)
-2.8%
21,518 21,885 22,533
35,802 34,684 33,461
3,3042,922
3,005
58,91759,57360,625
Dec 09 Sep 10 Dec 10
-1.1%
+4.7%
-11.6%
-6.5%
31
Earnings Presentation FY 2010
Growth in banking income and strict cost containment
(Eur million)
Banking income* Operating costs
* Includes net interest income, commissions, net trading income, dividends, other income and equity accounted earnings
978.7 985.4
2009 2010
1,697.01,966.3
2009 2010
+15.9%
+0.7%
Note: 2009 and 2010 staff costs include early retirement costs of 3.9 and 10.4 million euros (2.9 and 7.7 million euros, net of taxes), respectively
32
Earnings Presentation FY 2010
Net interest income and net interest margin recovery
Net interest income
(%, Eur million)
� On an annual basis margin penalised by
steep decrease of market interest rates
� Vs. 4Q 10:– Maintenance of interest rates decrease
– Margin penalized by base rate effect
– Unfavourable sazonality, -2 interest
days
– Improvement of customer spreads
Euribor 3 months (%, quarterly average)
NIM
� Recovery of NII from steep fall of interest rates impact during 2009
� Versus 3T10:– interest rates maintains its upward trend – deposit margin deterioration in 4Q; total
cost in 2010 only slightly better than 2009– credit repricing continues– deleveraging penalizes credit margin– increase of securities portfolio during 2010
within the scope of central banks eligible asset management policy
210.7235.2
253.1
285.1
215.9
1.30%
1.42% 1.43%
1.62%
1.32%
4Q09 1Q10 2Q10 3Q10 4Q10
0.87
0.660.72
1.02
0.69
4Q09 1Q10 2Q10 3Q10 4Q10
33
Earnings Presentation FY 2010
Portfolio
New production
Portfolio
� Period of repricing of corporate portfolio (57% of total loans) up to 3 years. New production
spreads 1.6 pp above 2008.
� Mortgage portfolio (38% of loans) cannot be repriced. New production booked with higher
spreads
Loans repricing contributed to net interest income increase
Corporate
(contractual spread, %)
Mortgage
(contractual spread, %)
1.641.71 1.74
1.79
1.962.06
2.202.30
2.402.49
2.642.77
1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10
0.83 0.93 0.89 0.881.11
1.61
2.222.04 2.00
2.54
0.99 0.98 0.96 0.94 0.95 0.96 0.98 1.00 1.02 1.04 1.061.08
2.37
1.94
1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10
34
Earnings Presentation FY 2010
(Eur million)
Recovery in commissions YoY and QoQ
2009 2010 YoY 4Q09 3Q10 4Q10
Banking commissions 456.8 496.3 8.7% 122.6 127.2 132.5 8.1% 4.2%
Cards 112.8 105.7 -6.3% 27.8 26.7 28.2 1.6% 5.7%
Loans and guarantees 136.3 147.0 7.8% 34.2 40.2 39.5 15.5% -1.7%
Bancassurance 59.7 74.3 24.4% 18.4 18.5 18.5 0.2% -0.3%
Other commissions 147.9 169.4 14.5% 42.2 41.8 46.3 9.8% 10.8%
Market related commissions 65.1 75.9 16.6% 16.1 16.6 15.4 -4.4% -7.5%
Securities operations 40.9 50.4 23.2% 9.7 10.0 9.1 -6.7% -9.1%
Asset management 24.2 25.5 5.6% 6.3 6.6 6.3 -0.8% -5.0%
Total commissions 521.8 572.2 9.7% 138.6 143.8 147.8 6.6% 2.8%
4Q10/
4Q09
4Q10/
3Q10
35
Earnings Presentation FY 2010
101.0117.9 115.3 122.6 114.1 122.5
127.2 132.5
18.3
13.7 16.916.1 24.2
19.7 16.615.4
119.3132.2
142.3147.8
138.3138.6131.7
143.8
1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10
Commissions growth in Portugal supported by banking activity
Banking commissions
Market-related commissions
(Eur million)
Commissions
+6.6%
+2.8%
36
Earnings Presentation FY 2010
Stable operating costs in Portugal
(Eur million)
Operating costs
Depreciation
Staff costs
Other administrative costs
60.0 54.5
599.0604.3
331.9314.3
978.7 985.4
2009 2010
-9.2%
+0.7%
-0.9%
+5.6%
Note: 2009 and 2010 staff costs include early retirement costs of 3.9 and 10.4 million euros (2.9 and 7.7 million euros, net of taxes), respectively
� Increase in other administrative costs mainly driven by additional effort in credit recovery
� Staff costs benefit from decrease in pensions costs and include 10.4 M€ of early retirement costs (3.9 M€ in 2009)
37
Earnings Presentation FY 2010
0.82
0.640.71
0.660.64 0.61
0.97 0.940.97
0.991.02
0.650.69 0.71
0.85
1.00
0.69
0.83
2008 3M09 6M09 9M09 2009 3M10 6M10 9M10 2010
Impairment reinforced, anticipating macroeconomic challenges: impairment coverage increases from 3Q10, to 113%
(%, Eur million)
Grossimpairment
charges as % oftotal loans
Impairmentcharges net ofrecoveries as %of total loans
Credit qualityImpairment charges as % of total loans (accumulated figures, annualized)
< 90 days
> 90 days
Total overdue
loans
1,7091,8381,424
135133
179
1,8421,602
1,973
Dec 09 Set 10 Dec 10
113.3%119.7%
2.3% 2.9%
Overdue loans ratio > 90 days
100.8%
3.1%
Overdue >90 days coverage
38
Earnings Presentation FY 2010
Client satisfaction at record levels since the launch of the single brand
Client satisfaction index
Basis 100 (index points)
Client satisfaction
Source: Clients satisfaction survey (SGC)
Global client satisfaction
80.4
79.3
78.7
77.7
78.2
79.0
78.1
2004 2005 2006 2007 2008 2009 2010
Global client satisfaction
39
Earnings Presentation FY 2010
� Portugal
� International operations
� Conclusions
40
Earnings Presentation FY 2010
Strong recovery of core international operations
(Eur million)
Net income
+135.4%
2009 2010 YoY
YoY in
local
currency
International operations 11.4 51.8 >100% >100%
Poland 0.3 81.3 >100% >100%
Mozambique 52.0 52.8 1.4% 20.1%
Angola 14.6 23.6 61.4% 79.4%
Greece 9.0 -16.0
41
Earnings Presentation FY 2010
Poland: sustained profitability improvement
(Eur million)
Net income
Banking income Operating costs
*Net interest income + Net commission incomeExcluding FX effect. Rates €PLN used: Profit and Loss account: 4.00786250; Balance Sheet: 3.9750
� Net profit consistently growing every quarter
during 2010, especially in the last quarter, getting
closer to the pre-crisis level
� Banking income growth (18% YoY), supported by
strong core income* growth (+33% YoY), which in
4Q10 matched the record level from pre-crisis
period of 3Q08
� Operating costs in 2010 9% below 2008 level,
which allowed cost-to-income to reach 60.6% in
4Q10, very close to lowest historical level
81.3
28.0
0.417.0 17.3 19.0
2009 1Q10 2Q10 3Q10 4Q10 2010
270.3255.2
2009 2010
428.2362.8
2009 2010
+18.0%+5.9%
+46.9%
42
Earnings Presentation FY 2010
Net interest income continues to recover on an annual and quarterly basis
NIM
(Eur million)
Net interest income* NIM evolution*
* Pro-forma data. Margin from all derivatives, including those hedging FX denominated loan portfolio, is presented in Net Interest Income, whereas in accounting terms part of this margin (23.1 M€ in 2009 and 20.5 M€ in 2010) is presented in net trading income
68.658.2 59.9 65.1
252.0
172.4
2009 1Q10 2Q10 3Q10 4Q10 2010
3.00%2.97% 2.93%2.96% 2.98%
-0.20%-0.12%
0.03%0.13%
-0.11%
4Q09 1Q10 2Q10 3Q10 4Q10
2.2% 2.1% 2.4%
+46.1%
2.4%1.9%
+5.3%
� Net interest income* shows a significant improvement, increasing by 46.1% YoY and 5.3% in 4Q10 versus 3Q10
� Gradual increase of net interest margin in spite of strong competition both on loans and deposits products. Net interest margin reached 2.4% in 4Q10 mainly through the improvement of average spreads on deposits
Excluding FX effect. Rates €PLN used: Profit and Loss account: 4.00786250; Balance Sheet: 3.9750
Loans’ margin Deposits’ margin
43
Earnings Presentation FY 2010
Commissions growth on an annual and quarterly basis
(Eur million)
Net commission income Net commission breakdown
� Net commissions showed a 14.4% increase on an annual basis. The increase was driven by cards, mutual funds, current accounts and loans related fees
� On a quarterly basis, net commissions grew by 7.4% in 4Q10 versus 3Q10 after the stability shown in previous quarter
14,1
6,3
18,7
36,8
17,1
10,1
1,210,5
26,2
Account related
Loans and guarantees
Cards & ATMBrokerage & custody
Bancassurance
Mutual Funds
Other3rd party savings
Transfers
36.336.9 34.0 33.8
140.9123.2
2009 1Q10 2Q10 3Q10 4Q10 2010
+14.4%
+7.4%
Excluding FX effect. Rates €PLN used: Profit and Loss account: 4.00786250; Balance Sheet: 3.9750
44
Earnings Presentation FY 2010
Operating costs under control, with significant improvement of efficiency
Operating costs
Number of employees
Depreciation
Other administrative costs
Staff costs
(Eur million)
� Operating costs up by 5.9% but in line with 2010 target announced in the beginning of 2009 (+1%)
� Personnel costs increased in 2010 by 11.7%, after 2009 decrease of 22.9%, mostly driven by variable remuneration increase
� Administrative costs grew 1.9 YoY, while depreciation decreased by 4.9%
� Cost-to-income ratio stood at 63.1% in 2010, significantly improving from the 70.4% recorded in 2009
Cost-to-income ratio
20.019.0
131.2117.4
120.0117.8
2009 2010
-4.9%
+1.9%
+11.7%
+5.9% 6,1356,245
2009 2010
-2.0%
70.4% 63.1%-7.3 pp
Excluding FX effect. Rates €PLN used: Profit and Loss account: 4.00786250; Balance Sheet: 3.9750
255.2 270.3
45
Earnings Presentation FY 2010
Sound customer funds growth and loans to customers growth in allsegments
(Eur million)
* Includes deposits, bank’s bonds sold to individuals and investment products
Customer funds* Loans to customers (net)
729755
2,182 2,227
5,513 6,260
9,2428,424
2009 2010
+9.7%8,884
10,043
Dec 09 Dec 10
+13.0%
+13.6%
+1.7%
+3.6%
Excluding FX effect. Rates €PLN used: Profit and Loss account: 4.00786250; Balance Sheet: 3.9750
Mortgage
Consumer loans
Loans to companies
46
Earnings Presentation FY 2010
Lower cost of risk
* Impairment charges/ average net loans in the period (in bps, annualized)
Credit quality Impairment charges
(Eur million)
� Net impairment provisions created in 2010 decreased by 48% versus 2009. Cost of risk decreased from 127 bps in 2009 to 65 bps in 2010
� 4Q10 trend showed a more visible reduction of retail portfolio provisions after the significant increase in 3Q10 (mostly connected with unsecured consumer loans). Nevertheless, retail still accounted for 65% of all provisions done in 4Q10
127 bp*
Impairedloans
coverage
Impaired loansratio
Total Impaired
loans
Impairment charges as % of total loans
54%
5.9% 5.8%
511.4 559.9 552.2
Dec 09 Jun 10 Dec 2010
109.0
20.811.7 12.7 11.1
56.2
2009 1Q10 2Q10 3Q10 4Q10 2010
-48.4%
53%
5.9%
54%
Excluding FX effect. Rates €PLN used: Profit and Loss account: 4.00786250; Balance Sheet: 3.9750
65 bp*
47
Earnings Presentation FY 2010
� Net income rises 20.1% in local currency (+1.4%
in euros)
� ROE reaches 32.3%
� Net income evolution supported on banking
income good performance
� Conservative provisioning policy
� Ongoing expansion plan
� Strong volumes growth
� GDP growth in Mozambique remains at high
levels: ~6.5% in 2010(P) and 7.5% in 2011(P) *
� Average devaluation of metical by 18% in 2010
when compared with 2009
Mozambique: positive net income evolution in spite of expansion plan and exchange rate effect
52.852.0
2009 2010
+1.4%
65.159.6
2009 2010
Banking income Operating costs
151.5135.4
2009 2010
+11.9%
+9.3%
Net income
+20% in local currency
(Eur million)
* Source: International Monetary Fund (World Economic Outlook Database, October 2010)
48
Earnings Presentation FY 2010
Growing trend of net interest income, higher commissions QoQ and efficiency improvement in spite of expansion plan
(Eur million)
Net interest income
Commissions
27.720.6 22.2 25.1
95.684.1
2009 1Q10 2Q10 3Q10 4Q10 2010
+13.8%
+10.4%
6.2
23.9 21.7
4.35.85.4
2009 1Q10 2Q10 3Q10 4Q10 2010
-9.2%
+35% in local currency
+8% in local currency
+44.3%
Operating costs
5.9 7.4
29.727.4
28.126.3
2009 2010
+9.3%59.6 65.1
44.0% 43.0%-1.0 pb
116 125
Dec 09 Dec 10
BranchesEmployees
1,936 2,088
Dec 09 Dec 10
+7.9% +7.8%
Depreciation
Other administrative costs
Staff costs
Cost-to-income ratio
49
Earnings Presentation FY 2010
Sustained volume growth, namely on loans to customers, with a low level of delinquency
Customer funds
990.8916.1
Dec 09 Dec 10
+8.2%
24.7
25.5
612.4512.2
215.7166.2
703.1853.6
Dec 09 Dec 10
+21.4%
569%494%
0.9% 0.9%
Loans to customers (gross)
+3.3%
+29.8%
+19.6%
(Eur million)
Overdueratio > 90 days
Mortgage
Consumer loans
Loans to companies
+12% in local currency +29% in local currency
Overdue >90 days coverage
50
Earnings Presentation FY 2010
Angola: strong increase in net income driven by revenues and volumes, despite ongoing expansion plan
14.6
23.6
2009 2010
51.340.6
2009 2010
93.8
59.3
2009 2010
� Net income rises 79.4% in local currency (+61.4% in euros)
� Network expansion to 39 branches� Profitability remains high, despite ongoing
expansion (ROE of 18.6%)� Strong revenues, loans and deposits
growth� GDP growth in Angola remains at high
levels: ~5.9% in 2010 (P) and ~7.1% in 2011 (P) *
� Devaluation of kwanza by 11% in 2010 compared with 2009
+61.4%
+58.2%
+26.4%
+79% in local currency
Banking income Operating costs
Net income
(Eur million)
* Source: International Monetary Fund (World Economic Outlook Database, October 2010)
51
Earnings Presentation FY 2010
Strong increase in core income and operating costs in line with the expansion plan, with strong improvement in efficiency
(Eur million)
16.710.3 10.5 13.5
51.0
26.7
2009 1Q10 2Q10 3Q10 4Q10 2010
4.512.015.9
4.33.93.2
2009 1Q10 2Q10 3Q10 4Q10 2010
3.45.0
19.013.1
27.324.0
2009 2010
+26.4%
40.651.3
68.4% 54.7%-13.7 bp
23 39
Dec 09 Dec 10
499714
Dec 09 Dec 10
+43.1% +69.6%
+90.7%
+23.5%
+32.9%
+5.5%
Net interest income
Commissions
Operating costs
BranchesEmployees
Depreciation
Other administrative costs
Staff costs
Cost-to-income ratio
52
Earnings Presentation FY 2010
Acceleration of the expansion plan
Moxico
CuandoCubango Cunene
Namibe
Huila
Bié
Lunda Sul
Malanje
Uíge Zaire
Cabinda
Luanda
Bengo
Kuanza sul
Kuanza
Norte
Huambo
LundaNorte
Benguela
Moxico
CuandoCubango Cunene
Namibe
Huila
Bié
Lunda Sul
Malanje
Uíge Zaire
Cabinda
Luanda
Bengo
Kuanza sul
Kuanza
Norte
Huambo
LundaNorte
Benguela
Moxico
CuandoCubango Cunene
Namibe
Huila
Bié
Lunda Sul
Malanje
Uíge Zaire
Cabinda
Luanda
Bengo
Kuanza sul
Kuanza
Norte
Huambo
LundaNorte
Benguela
Moxico
CuandoCubango Cunene
Namibe
Huila
Bié
Lunda Sul
Malanje
Uíge Zaire
Cabinda
Luanda
Bengo
Kuanza sul
Kuanza
Norte
Huambo
LundaNorte
Benguela
Moxico
CuandoCubango Cunene
Namibe
Huila
Bié
Lunda Sul
Malanje
Uíge Zaire
Cabinda
Luanda
Bengo
Kuanza sul
KuanzaNorte
Huambo
LundaNorte
Benguela
Moxico
CuandoCubango Cunene
Namibe
Huila
Bié
Lunda Sul
Malanje
Uíge Zaire
Cabinda
Luanda
Bengo
Kuanza sul
KuanzaNorte
Huambo
LundaNorte
Benguela
Moxico
CuandoCubango Cunene
Namibe
Huila
Bié
Lunda Sul
Malanje
Uíge Zaire
Cabinda
Luanda
Bengo
Kuanza sul
Norte
Huambo
LundaNorte
Benguela
Moxico
CuandoCubango Cunene
Namibe
Huila
Bié
Lunda Sul
Malanje
Uíge Zaire
Cabinda
Luanda
Bengo
Kuanza sul
Huambo
Lunda
Norte
Benguela
Kuanza
Target: 100 branchesDecember 2010: 39 branches
16 2339
3 9
100
2006 2007 2008 2009 2010 Target
Number of branches
53
Earnings Presentation FY 2010
465.2
317.3
Dec 09 Dec 10
Sustained volume growth
593.3
428.9
Dec 09 Dec 10
+38.3%
+31% in local currency
+46.6%
231%409%
0.6% 1.7%
+39% in local currency
Customer funds Loans to customers (gross)
(Eur million)
Impairmentcoverage > 90
days
Overdueratio > 90 days
54
Earnings Presentation FY 2010
Greece: affected by the sovereign crisis
� Net income of –16.0 million euros
� Net interest income of 127.5 million euros (+2% versus 2009) includes gain from liabilities repurchase. Excluding this specific item, net interest income would stand at 100.3 million euros, 20% below 2009, reflecting fierce competition on deposits
� Increase of impairment charges to 55.2 million euros as a result of the increase in credit delinquency and the prospects of macroeconomic situation deterioration
� Overdue loans ratio below sector average
� Slowdown in loan growth affecting commissions (-8.2% versus 2009) and trading gains penalised by difficult market conditions (0.5 million euros in 2010 versus 9.6 million euros in 2009)
� Cost control
Employees
Branches
1,527 1,470
Dec 09 Dec 10
124.1125.8
2009 2010
169.8 160.0
2009 2010
177 155
Dec 09 Dec 10
-16.0
9.0
2009 2010
-5.8%-1.3%
Banking income Operating costsNet income
(Eur million)
(Eur million)
3,473 3,122
135 128
3,2503,607
Dec 09 Dec 10
-9.9%
Deposits
Off balance sheet funds
Customer funds *
* The figures exclude the securities custody
55
Earnings Presentation FY 2010
33.230.4
25.922.2 21.8
4Q09 1Q10 2Q10 3Q10 4Q10
2.12%1.90%
1.61%1.40% 1.35%
Net interest income penalised by the deterioration of funding conditions and reinforcement of impairment charges
3.98 3.87 3.77 3.70 3.64
-0.89-1.57
-2.15 -1.98-1.18
4Q09 1Q10 2Q10 3Q10 4Q10
Loans spread
Deposits spread
NIM
(%, Eur million)
Net interest income (quarterly)*
Loans and deposits spread
* Excludes impact of repurchase of Kion II bonds
2,015 2,101
2,3762,428
646715
5,157 5,123
Dec 09 Dec 10
Impairment coverage> 90 days
Overdue ratio> 90 days
Loans to companies
Consumer loans
Mortgage
Loans to customers (gross)
59.8%56.8%
2.5% 4.1%
-0.7%
Net impairment charges as % of total gross loans
1.551.16
0.80
0.37
0.78
4T09 1Q10 2Q10 3Q10 4Q10
56
Earnings Presentation FY 2010
� Portugal
� International operations
� Conclusions
57
Earnings Presentation FY 2010
Strategic view 2011-2013: Focus and Profitability
Focus and Profitability:
Profitability in Portugal and Focus on the European and affinity markets
� Ensure the profitability and efficiency in all segments in Portugal
� Sustain cost cutting effort in Portugal
Profitability in Portugal
� Focus in European markets that sustain a competitive presence and meaningful medium and long term position
� Continue investing in a affinity markets
Focus and affinity in international operations
Sustainability� Optimise capital and liquidity management
� Strict risk control: reinforce prevention, review credit granting, strengthen recovery
Mobilise the organization
58
Earnings Presentation FY 2010
Focus and Profitability: focus on profitability in Portugal
Core income evolution * Operating costs evolution
... and controlling costsReversing banking income trend...
(Eur million)
* Net interest income and commissions
-5.1%
0.7%
-14.5%
2008 2009 2010
377 397433
349355339344
402
1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10
59
Earnings Presentation FY 2010
Focus and Profitability: Increase of core international operations contribution
Net income of core international operations
Poland
Angola Mozambique
(Eur million)
157.7
67.0
2009 2010
14.623.6
2009 2010
+61.4%52.852.0
2009 2010
+1.4%
+135.4%
81.3
0.3
2009 2010
+20% in local currency+79% in local currency
60
Earnings Presentation FY 2010
5%
17%
2009 2010
15,713 16,453
Dec 09 Dec 10
32.0%
* Excluding Turkey and USA
52.5%
51.3%
Weight in net income
Banking income
Customer funds *
+740(Eur million)
(Eur million)
International operations
Portugal
Focus and Profitability: strong growth potential of international operations contribution
Clients100% = 5.2 million
Banking income100% = 2,892 million €
Employees100% = 21,370
Weight of international operations (2010)
Customer funds *100%* = 68 billion €
24.3%
926796
2009 2010
+16.3 %
61
Earnings Presentation FY 2010
Focus and Profitability: improving prospects for international operations contribution
173.8
67.0
157.7
2008 2009 2010
-23.6-38.0-32.9
2008 2009 2010
GDP growth * Net income in Turkey and USA
Net income in RomaniaNet income of international core operations:
Poland, Mozambique and Angola
-19.8-16.7
-4.3
2008 2009 2010
Operations sold in 2010
Breakeven expected in 2013
13.3%
0.0%1.7%
5.0%3.4% 3.7% 3.9%
7.6%7.5%6.5%6.3%6.7%
6.3%7.1%5.9%
2008 2009 2010 2011 2012
Poland
Mozambique
Angola
* Source: International Monetary Fund (World Economic Outlook Database, October 2010)
(Eur million)
62
Earnings Presentation FY 2010
The Macau on-shore branch creates the base for a strategic triangle: Europe - Portuguese speaking Africa - China
Guangzhou1 rep office
AngolaPresent since 2006 and experiencing a strong growth39 branches81 thousand clients3% market share in assets
MozambiqueMarket leader, with presence since 1995125 branches864 thousand clients35% market share in assets (1st)
MacauPresent since 19951 branchNet income: 6.7 M€ (+58%)
Source: The market share figures for Portugal, Angola and Mozambique were based on most recent public data, available on Bank of Portugal, National Bank of Angola and Bank of Mozambique, respectively.
Portugal
Largest private bank
892 branches
2,533 thousand clients
21% market share in assets (2nd)
Poland
5th largest bank
458 branches
1,125 thousand clients
63
Earnings Presentation FY 2010
Summary of Strategic Business Initiatives in 2010
Focus and Profitability - Business
�Net income increases 33.9% to 301.6 M€ in 2010, boosted by international operations and recovery in Portugal
�Banking income increase 16%, with core income increasing 12.7%
�Maintenance of cost control, despite the expansion in Africa and the recovery in Poland
�Refocus in customer funds: customer funds increase 1.6% in 2010, showing strong recovery of balance sheet customer funds, which increased 2.4 mM€ in the 2nd semester
�Portfolio focus: sale of Turkey and USA operations, with negative contribution to income and refocus in Poland, Mozambique and Angola operations
� Improvement in the international operations contribution
– success in Poland’s turnaround – net income increases from 0.3 M€ to 81.3 M€, with the recovery of operating income, cost reduction plan and cost of risk improvement– profitable expansion in Africa: acceleration of expansion plan in Angola and Mozambique, maintaining a high profitability
�Opening of a on-shore branch in Macau, creating a new base for the strategic triangle: Europe / Portuguese speaking Africa / China
�Repricing and initiatives to increase income: net interest margin increases 7.2% and commissions 9.7%
�Costs increase only 0.7% in 2010, after a reduction of 14.5% in 2008 and 5.1% in 2009. Cost-to-income improves to 51.3%
�Refocus on customer funds: customer funds increase 0.7% in 2010 and balance sheet customer funds recovery 1.5 mM€ in the 2nd semester. Loans decrease 2.8%
�New distribution model in retail
�Lauching of an innovative concept of banking – Activobank by Millennium
Focus and affinity in international operations
Transformation and Profitability in Portugal
Profitability improvement
64
Earnings Presentation FY 2010
Summary of Strategic Sustainability Initiatives in 2010
Focus and Profitability - Sustainability�Reduction of commercial gap in 2010�Medium and long term refinanced in 2010 though re-funding, issues and commercial gap reduction
�Reinforcement of eligible assets with central banks to ~20,6 b€ in 2010�Reinforcement of liquidity plan:
–deleveraging plan and reduction of loan-to-deposits ratio to continue until 2013–commitment with wholesale market refinancing–diversification of funding sources –reinforcement of eligible assets with central banks to €25 b€ in 2011–coverage of refinancing needs until 2011
�Core Tier I increases to 6.7%and Tier I to 9.2%, using the IRB method �Sale of Eureko, Turkey and USA operations�RWAs reduction by optimization and deleveraging�Mitigation of risk in the pension fund: transfer of future liabilities of current workers for Social Security
�Clear and defined capital plan to top the new Basle III Agreement requirements�Strong capital discipline
�Reinforcement of provisions to 3.3% of loans: coverage ratio of overdue loans from more than >90 days stays at 109.4% (113.4% in Portugal)
�Recognition of impairment for the goodwill of 147.1 M€ from Millennium bank in Greece�Portugal: overdue loans >90 days of 2.9% in 2010, increasing less than in 2009, and showing an improvement compared with 3Q10
– Loans to companies portfolio is diversified and without high sector concentration (construction 7.6%, real estate 4.6%), low weight in consumer loans and good quality of mortgage portfolio – No house price boom in Portugal
�Promoting a Culture of Rigor
Capital management
Risk management
Liquidity management
65
Earnings Presentation FY 2010
Annexes
66
Earnings Presentation FY 2010
Consolidated
Significant growth in commissions YoY and QoQ
(Eur million)
2009 2010 YoY 4Q09 3Q10 4Q10
Banking commissions 607.6 662.4 9.0% 164.2 162.6 175.7 7.1% 8.1%
Cards 187.3 185.3 -1.1% 48.0 46.1 49.3 2.7% 6.9%
Loans and guarantees 170.3 178.7 4.9% 44.0 44.9 48.3 9.7% 7.5%
Bancassurance 59.7 74.3 24.4% 18.4 18.5 18.5 0.2% -0.3%
Other commissions 190.2 224.2 17.9% 53.7 53.0 59.6 11.1% 12.6%
Market related commissions 124.1 149.2 20.2% 33.8 34.2 34.0 0.7% -0.6%
Securities operations 76.2 96.5 26.7% 20.8 21.1 21.1 1.3% 0.0%
Asset management 47.9 52.6 9.8% 13.0 13.1 12.9 -0.3% -1.6%
Total commissions 731.7 811.6 10.9% 198.0 196.8 209.8 6.0% 6.6%
4Q10/
4Q09
4Q10/
3Q10
67
Earnings Presentation FY 2010
Staff costs containment in Portugal
(Eur million)
Staff costs
2009 2010 YoY
YoY in
local
currency
Portugal 604.3 599.0 -0.9% -0.9%
Remunerations 469.8 474.3 1.0% 1.0%
Pension costs 134.5 124.7 -7.3% -7.3%
International operations 261.0 292.2 12.0% 9.7%
Poland 107.9 131.2 21.6% 11.7%
Mozambique 27.4 29.7 8.4% 28.4%
Angola 13.1 19.0 45.2% 61.3%
Greece 61.1 59.7 -2.3% -2.3%
Other 51.5 52.6 2.1% -3.2%
Staff costs 865.3 891.3 3.0% 2.3%
Note: 2009 and 2010 staff costs include early retirement costs of 3.9 and 10.4 million euros (2.9 and 7.7 million euros, net of taxes), respectively
68
Earnings Presentation FY 2010
(Eur million)
Consolidated
Credit portfolio quality and coverage
Credit PortfolioOverdue > 90
days
Overdue > 90
days / total
loans
Overdue > 90
days / total
loans
Coverage
Dec 10 Dec 10 Sep 10 Dec 10
Individuals 644 1.8% 1.8% 86.7%
Mortgage 184 0.6% 0.6% 94.7%
Consumer 460 9.5% 9.2% 83.6%
Corporate 1,646 4.1% 4.2% 118.3%
Services 476 3.0% 3.4% 127.2%
Commerce 293 6.4% 6.4% 86.1%
Construction 423 8.3% 8.6% 71.0%
Others 454 3.1% 3.0% 173.9%
Total 2,290 3.0% 3.1% 109.4%
69
Earnings Presentation FY 2010
(Eur million)
Credit portfolio quality and coverage
Credit PortfolioOverdue > 90
days
Overdue > 90
days / total
loans
Overdue > 90
days / total
loans
Coverage
Dec 10 Dec 10 Sep 10 Dec 10
Individuals 388 1.5% 1.5% 83.3%
Mortgage 146 0.6% 0.6% 105.7%
Consumer 242 8.3% 7.7% 69.8%
Corporate 1,321 3.9% 4.2% 122.1%
Services 358 2.6% 3.0% 150.7%
Commerce 248 7.0% 7.2% 82.6%
Construction 372 8.4% 8.9% 73.5%
Others 343 3.0% 3.1% 173.8%
Total 1,709 2.9% 3.1% 113.3%
70
Earnings Presentation FY 2010
Romania: improvement of core income and control of operating costs
Branches
Banking income
Employees
Operating costs
Customer funds
Net income
(Eur million)
(Eur million)
Loans to customers (gross)
� Recovery of core income continues� Controlled costs � Increase of loans to customers and
customer funds
268344
Dec 09 Dec 10
700 731
Dec 09 Dec 10
254 282
Dec 09 Dec 10
+28.3% +11.0%
-23.6
-38.02009 2010
22.8 26.6
2009 2010
+16.7%40.741.4
2009 2010
-1.6%
74 74
Dec 09 Dec 10
71
Earnings Presentation FY 2010
Financial Statements
72
Earnings Presentation FY 2010
Consolidated Balance Sheet and Income Statement
2010 2009
Assets
Cash and deposits at central banks 1,484,262 2,244,724
Loans and advances to credit institutions
Repayable on demand 1,259,025 839,552
Other loans and advances 2,343,972 2,025,834
Loans and advances to customers 73,905,406 75,191,116
Financial assets held for trading 5,136,299 3,356,929
Financial assets available for sale 2,573,064 2,698,636
Assets with repurchase agreement 13,858 50,866
Hedging derivatives 476,674 465,848
Financial assets held to maturity 6,744,673 2,027,354
Investments in associated companies 397,373 438,918
Non current assets held for sale 996,772 1,343,163
Investment property 404,734 429,856
Property and equipment 617,240 645,818
Goodwill and intangible assets 400,802 534,995
Current tax assets 33,946 24,774
Deferred tax assets 688,630 584,250
Other assets 2,533,009 2,647,777
100,009,739 95,550,410
Liabilities
Amounts owed to credit institutions 20,076,556 10,305,672
Amounts owed to customers 45,609,115 46,307,233
Debt securities 18,137,390 19,953,227
Financial liabilities held for trading 1,176,451 1,072,324
Other financial liabilities at fair value
through profit and loss 4,038,239 6,345,583
Hedging derivatives 346,473 75,483
Non current liabilities held for sale - 435,832
Provisions for liabilities and charges 235,333 233,120
Subordinated debt 2,039,174 2,231,714
Current income tax liabilities 11,960 10,795
Deferred income tax liabilities 344 416
Other liabilities 1,091,228 1,358,210
Total Liabilities 92,762,263 88,329,609
Equity
Share capital 4,694,600 4,694,600
Treasury stock (81,938) (85,548)
Share premium 192,122 192,122
Preference shares 1,000,000 1,000,000
Other capital instruments 1,000,000 1,000,000
Fair value reserves (166,361) 93,760
Reserves and retained earnings (190,060) (243,655)
Profit for the year attributable to Shareholders 301,612 225,217
Total Equity attributable to Shareholders of the Bank 6,749,975 6,876,496
Minority interests 497,501 344,305
Total Equity 7,247,476 7,220,801
100,009,739 95,550,410
(Thousands of Euros)
2010 2009
Interest income 3,477,058 3,639,479
Interest expense (1,960,223) (2,305,324)
Net interest income 1,516,835 1,334,155
Dividends from equity instruments 35,906 3,336
Net fees and commission income 811,581 731,731
Net gains / losses arising from trading and
hedging activities 367,280 249,827
Net gains / losses arising from available for
sale financial assets 61,907 (24,457)
Other operating income 17,476 41,137
2,810,985 2,335,729
Other net income from non banking activity 16,550 16,233
Total operating income 2,827,535 2,351,962
Staff costs 891,259 865,337
Other administrative costs 601,845 570,177
Depreciation 110,231 104,736
Operating costs 1,603,335 1,540,250
1,224,200 811,712
Loans impairment (713,256) (560,029)
Other assets impairment (71,115) (70,485)
Goodwill impairment (147,130) -
Other provisions 635 (26,871)
Operating profit 293,334 154,327
Share of profit of associates under the equity method 67,481 66,262
Gains / (losses) from the sale of subsidiaries and other assets (2,978) 74,930
Profit before income tax 357,837 295,519
Income tax
Current (54,158) (65,634)
Deferred 57,240 19,417
Profit after income tax 360,919 249,302
Attributable to:
Shareholders of the Bank 301,612 225,217
Minority interests 59,307 24,085
Profit for the year 360,919 249,302
Earnings per share (in euros)
Basic 0.04 0.03 Diluted 0.04 0.03
(Thousands of Euros)
73
Earnings Presentation FY 2010
Consolidated Income Statement (Quarterly Evolution)
For the twelve month periods ended 31 December, 2010 and 2009
(Eur million)
∆ %
10 / 09
Net interest income 336.0 340.6 364.4 386.8 425.1 1,334.2 1,516.8 13.7%
Dividends from equity instruments -1.0 0.9 18.2 16.4 0.4 3.3 35.9 >100%
Net fees and commission income 198.0 202.2 202.8 196.8 209.8 731.7 811.6 10.9%
Other operating income 5.7 5.0 10.1 4.5 11.4 132.3 31.0 -76.5%
Net trading income 37.2 135.4 179.2 30.9 83.7 225.4 429.2 90.4%
Equity accounted earnings 18.4 16.7 12.1 24.3 14.3 66.3 67.5 1.8%
Banking income 594.3 700.7 786.8 659.7 744.7 2,493.2 2,892.0 16.0%
Staff costs 198.2 208.8 215.4 229.1 237.9 865.3 891.3 3.0%
Other administrative costs 143.5 147.7 153.4 145.3 155.4 570.2 601.8 5.6%
Depreciation 26.1 25.8 25.8 32.1 26.6 104.7 110.2 5.2%
Operating costs 367.9 382.2 394.6 406.5 419.9 1,540.3 1,603.3 4.1%
Operating profit bef. imp. 226.4 318.5 392.2 253.2 324.8 952.9 1,288.7 35.2%
Loans impairment (net of recoveries) 150.6 164.8 219.4 165.7 163.4 560.0 713.3 27.4%
Goodwill impairment 0.0 0.0 73.6 0.0 73.6 0.0 147.1 --
Other impairm. and provisions 21.9 21.8 18.8 15.8 14.0 97.4 70.5 -27.6%
Profit before income tax 53.9 131.9 80.4 71.7 73.8 295.5 357.8 21.1%
Income tax -5.1 22.0 -0.3 2.4 -27.2 46.2 -3.1 100%
Net income 47.1 96.4 66.8 54.2 84.2 225.2 301.6 33.9%
Year-to-dateQuarterly
4Q 09 Dec09 Dec104Q 103Q 102Q 101Q 10
74
Earnings Presentation FY 2010
Consolidated Income Statement (Portugal and International operations)
For the twelve month periods ended 31 December, 2010 and 2009
(Eur million)
Dec09 Dec10 ∆ % Dec09 Dec10 ∆ % Dec09 Dec10 ∆ % Dec09 Dec10 ∆ % Dec09 Dec10 ∆ % Dec09 Dec10 ∆ % Dec09 Dec10 ∆ %
Interest income 3,639 3,477 -4.5% 2,511 2,322 -7.5% 1,128 1,155 2.4% 544 589 8.2% 110 129 17.0% 289 276 -4.3% 185 161 -13.1%
Interest expense 2,305 1,960 -15.0% 1,593 1,338 -16.0% 712 622 -12.6% 407 357 -12.2% 26 33 27.3% 164 149 -9.2% 115 83 -27.8%
Net interest income 1,334 1,517 13.7% 918 984 7.2% 416 533 27.9% 137 231 68.6% 84 96 13.8% 125 127 2.2% 71 78 10.9%
Dividends from equity instruments 3 36 >100% 3 35 >100% 1 1 -3.5% 0 0 0.7% 0 0 -15.9% 0 0 -37.9% 0 0 100% 35 32 -8.2%
Goodwill impairment 0 147 -- 0 147 -- 0 0 -- -- -- -- 0 0 --
Other impairm. and provisions 97 70 -27.6% 93 56 -39.6% 5 14 >100% 1 4 >100% 1 5 >100% 1 2 >100% 2 4 57.9%
Profit before income tax 296 358 21.1% 235 221 -5.8% 61 137 >100% 0 102 >100% 64 65 1.6% 19 -21 100% 0 0 -- 1 1 -5.0% 0 0 1.1% 24 57 >100%
Net income 225 302 33.9% 214 250 16.9% 11 52 >100% 0 81 >100% 52 53 1.4% 9 -16
75
Earnings Presentation FY 2010
Banco Comercial Português, S.A., a public company (sociedade aberta) having its registered office at Praça D. João I, 28, Oporto, registered at the Commercial Registry of Oporto, with the single commercial and tax identification number 501 525 882 and the share capital of EUR 4.694.600.000
Investor Relations Division:
Sofia Raposo, Head of Investor Relations
Francisco Pulido Valente
João Godinho Duarte
Tl: +351 21 1131 085
Email: [email protected]