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Earnings Presentation FY 2010 - ind.millenniumbcp.pt · Earnings Presentation FY 2010 (Eurmillion ) Net interest income Portugal International operations Consolidated Strong increase

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  • 2

    Earnings Presentation FY 2010

    DISCLAIMER

    • This document is not an offer of securities for sale in the United States, Canada, Australia, Japan or any other jurisdiction. Securities may not be offered or sold in the United States unless they are registered pursuant to the US Securities Act of 1933 or are exempt from such registration. Any public offering of securities in the United States, Canada, Australia or Japan would be made by means of a prospectus that will contain detailed information about the company and management, including financial statements.

    • The information in this presentation has been prepared under the scope of the International Financial Reporting Standards (‘IFRS’) of BCP Group for the purposes of the preparation of the consolidated financial statements under Regulation (CE) 1606/2002.

    • The figures presented do not constitute any form of commitment by BCP in regard to future earnings.

    • The figures for 2009 and 2010 were subject to an audit by External Auditors.

  • 3

    Earnings Presentation FY 2010

    Summary of 2010

    Operating costs remain stable in Portugal. Cost to income improves in 2010 to 51.3% in Portugal and to 56.3% on a consolidated basis

    Tier I ratio reaches 9.2%, calculated according to IRB methodology, approved by BoP

    Customer funds grew 1.6% YoY and 0.9% QoQ, with an increase of on-balance sheet customer funds. Loans to customers stable (-0.7% YoY), with an annual growth of 7.3% in international operations

    Net income reaches 301.6 million euros in 2010, up 33.9% from 2009, boosted by international operations contribution which increases 353% to 51.8 million euros

    Liquidity: significant increase of assets discountable in central banks to 20.6 billion euros

    Banking income up by 16%, driven by core income growth on a quarterly and yearly basis in Portugal and in international operations. Net interest income up by 13.7% and commissions by 10.9%

    Proposal to be submitted to the AGM to distribute new shares to the shareholders, for a total amount of 120 million euros

  • 4

    Earnings Presentation FY 2010

    427 564

    1,5171,334

    812732

    2009 2010

    Highlights of 2010

    Net income Banking income

    Cost-to-income *International operations contribution to net income

    +33.9 %

    5%

    17%

    2009 2010

    OtherCommissionsNII

    +16.0% 2,8922,493

    +10.9%

    +13.7%

    60.2%58.5%

    54.0%51.3%

    63.6%58.6%

    60.3%

    56.3%

    2007 2008 2009 2010

    (Eur million)(Eur million)

    225.2 301.6

    2009 2010

    Portugal

    Consolidated

    * On a comparable basis, excluding specific items

  • 5

    Earnings Presentation FY 2010

    5.6%

    6.7%

    Sep 10 Dec 10

    2,1462,506

    2009 2010

    26.4 25.1

    2009 2010

    -1.3

    1.0

    7.310.6

    17.820.6

    2007 2008 2009 3Q10 2010

    2.8% 3.3%

    Core Tier I Commercial gap

    Eligible assets in central banksBalance sheet impairment charges

    % total gross loans

    (Eur million)

    (Eur billion)

    (Eur billion)

    Highlights of 2010

  • 6

    Earnings Presentation FY 2010

    Proposal to be submitted to the Annual General Meeting

    � High degree of

    uncertainty

    related to the

    evolution of

    international

    financial markets

    and of the

    Portuguese

    economy

    � More demanding

    requirements

    under the new

    Basel III Agreement

    Attribution of new shares to shareholders through incorporation of reserves:

    � Total amount of 120 million euros

    Framework

    � Effective

    reinforcement

    of own funds

    � Balance

    between the

    interest of

    shareholders

    and the

    decision to

    preserve the

    capital base

    and liquidity

    ProposalRationale

  • 7

    Earnings Presentation FY 2010

    Net income reaches 301.6 million euros

    Net income

    (Eur million)

    Portugal

    International operations

    Consolidated

    Specific items in 2009: accounting gain from the entry of new shareholders in Banco Millennium Angola's share capital, amounting to 21.2 million euros and the gain from the sale of assets of 57.2 million euros and early retirements costs of 2.9 million euros (net of taxes)Specific items in 2010: impairment in the Greek operation goodwill, amounting to 147.1 million euros accounted in the second and fourth quarters and the gain from the sale of Eureko’s stake in 4Q10 of 65.2 million euros and early retirements costs of 7.7 million euros (net of taxes)

    249.8213.8

    2009 2010

    51.8

    11.4

    2009 2010

    +16.9%

    +352,7%

    301.6

    225.2

    2009 2010

    +33.9 %

  • 8

    Earnings Presentation FY 2010

    16,009 16,889 16,254

    45,822 45,319 45,609

    4,686 5,7334,763

    67,59666,97166,516

    Dec 09 Sep 10 Dec 10

    Customer funds increase QoQ and YoY, with higher balance sheet customer funds

    Customer funds *

    Other BS customer funds

    Deposits

    Off BS customer funds

    Consolidated(Eur million)

    * On a comparable basis: excluding Turkey and USA, in accordance with the sale of these subsidiaries

    Versus Dec 09

    +0.9%

    +1.5%

    +22.3%

    -0.5%

    +1.6%

    Balance sheet

    customerfunds

    +2.5%

  • 9

    Earnings Presentation FY 2010

    28,964 30,014 31,036

    42,888 41,797 40,529

    5,0824,8464,827

    76,41176,63876,935

    Dec 09 Sep 10 Dec 10

    Loans to customers in line with business cycle

    Loans to customers (gross)*

    Mortgage

    Consumer loans

    Loans to companies

    Consolidated(Eur million)

    * On a comparable basis: excluding Turkey and USA, in accordance with the sale of these subsidiaries

    Versus Dec 09-0.7%

    -0.3%

    +7.2%

    -4.7%

    -5.5%

  • 10

    Earnings Presentation FY 2010

    Consolidated

    Income statement

    (Eur million)

    1) Includes in 2010 gain from the sale of Eureko’s stake of65.2 million euros

    (2) Includes in 2009 accounting gain from the entry of new shareholders in Banco Millennium Angola's share capital, amounting to 21.2 million euros and the gain from the sale of assets of 57.2 million euros

    (3) Includes in 2009 and 2010 early retirement costs of 3.9 and 10.4 million euros (2.9 and 7.7 million euros, net of taxes), respectively

    (4) Includes in 2010 impairment for the goodwill of Millennium bank in Greece, amounting to 147.1 million euros

    2009 2010 YoY

    Net interest income 1,334.2 1,516.8 13.7%

    Commissions 731.7 811.6 10.9%

    Net trading income (1) 225.4 429.2 90.4%

    Dividends, equity acc. earnings and other income (2) 201.9 134.4 -33.4%

    Banking income 2,493.2 2,892.0 16.0%

    Staff costs (3) 865.3 891.3 3.0%

    Other administrative costs 570.2 601.8 5.6%

    Depreciation 104.7 110.2 5.2%

    Operating costs 1,540.3 1,603.3 4.1%

    Operational profit before impairment 952.9 1,288.7 35.2%

    Loans impairment (net of recoveries) 560.0 713.3 27.4%

    Other impairment and provisions (4) 97.4 217.6 >100%

    Income tax and minorities 70.3 56.2 -20.0%

    Net income 225.2 301.6 33.9%

  • 11

    Earnings Presentation FY 2010

    Banking income growth and costs under control

    Banking income * Operating costs

    Consolidated(Eur million)

    * Includes net interest income, commissions, net trading income, dividends, other income and equity accounted earningsNote: 2009 and 2010 staff costs include early retirement costs of 3.9 and 10.4 million euros (2.9 and 7.7 million euros, net of taxes), respectively

    1,540.3 1,603.3

    2009 2010

    2,493.22,892.0

    2009 2010

    +16.0%

    +4.1%

  • 12

    Earnings Presentation FY 2010

    Cost-to-income ratio *

    Portugal

    Consolidated

    * On a comparable basis, excluding specific items

    Efficiency improvement

    58.5%

    64.2%

    59.7%

    54.0%

    60.2%

    51.3%

    60.3%61.2%

    64.7%

    56.3%

    63.6%

    58.6%

    2005 2006 2007 2008 2009 2010

  • 13

    Earnings Presentation FY 2010

    (Eur million)

    Net interest income

    Portugal

    International operations

    Consolidated

    Strong increase of net interest income in Portugal and in international operations

    NIM

    1,516.81,334.2

    2009 2010

    +13.7%

    1.68%1.57%

    253.1210.7285.1235.2215.9

    4Q09 1Q10 2Q10 3Q10 4Q10

    +32.1%

    133.7129.9140.0129.2120.1

    4Q09 1Q10 2Q10 3Q10 4Q10

    +16.5%

    +12.6%

    +4.7%

  • 14

    Earnings Presentation FY 2010

    Consistent net interest income recovery

    Quarterly net interest income

    (Eur million)

    Consolidated

    NIM

    444.4364.4

    340.6336.0322.6301.8

    373.8

    425.1386.8

    2.11%

    1.80%

    1.43% 1.49%1.56% 1.58% 1.64% 1.67%

    1.84%

    4Q08 1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10

    +9.9%

  • 15

    Earnings Presentation FY 2010

    Net interest margin improves in Portugal and in international operations

    Net interest margin (%)

    International operations

    Portugal

    Consolidated1.56 1.58

    1.841.671.64

    1.491.43

    1.80

    2.11

    2.68

    1.81 1.752.18

    2.43

    1.621.431.42

    1.91 1.79

    1.32 1.26 1.32 1.30

    2.552.28 2.41 2.30

    4Q08 1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10

  • 16

    Earnings Presentation FY 2010

    Commissions growth in Portugal and in international operations

    (Eur million)

    Portugal

    International operations

    Consolidated

    Banking commissions

    Market-related commissions

    Commissions

    +10.9% 572.2521.8

    2009 2010

    239.4209.9

    2009 2010

    +9.7%

    +14.0%

    607.6 662.4

    124.1149.2

    731.7811.6

    2009 2010

    +20.2%

    +9.0%

  • 17

    Earnings Presentation FY 2010

    Sustained commissions growth

    Commissions

    Banking commissions

    Market-related commissions

    Consolidated

    (Eur million)

    +6.0%

    138.5 151.0 153.9164.2 159.7 164.3 162.6 175.7

    30.2 26.933.2

    33.8 42.4 38.5 34.234.0168.7

    187.1202.8 209.8202.2198.0

    177.9

    196.8

    1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10

    +6.6%

  • 18

    Earnings Presentation FY 2010

    Core income recovery

    Core income = Net interest income and Commissions

    Consolidated

    Net interest income

    Commissions

    (Eur million)

    373.8301.8 322.6 336.0 340.6

    364.4 386.8425.1

    168.7177.9 187.1

    198.0 202.2202.8 196.8

    209.8

    542.5479.7

    634.8

    509.7

    583.6567.2542.8534.0

    1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10

    +18.9%

    +8.8%

  • 19

    Earnings Presentation FY 2010

    Costs under control

    Operating costs

    Portugal

    International operations

    Depreciation

    Other administrative costs

    Staff costs

    (Eur million)

    Consolidated

    104.7 110.2

    865.3 891.3

    570.2 601.8

    2009 2010

    +5.2%

    +5.6%

    +3.0%

    +4.1%

    978.7 985.4

    2009 2010

    617.9561.6

    2009 2010

    1,540.3

    +0.7%

    +10.0%

    1,603.3

    Note: 2009 and 2010 staff costs include early retirement costs of 3.9 and 10.4 million euros (2.9 and 7.7 million euros, net of taxes), respectively

    �Cost base maintenance

    �Expansion in Africa

    �Recovery in Poland

  • 20

    Earnings Presentation FY 2010

    1,8042,379 2,290

    216

    210197

    2,5002,576

    2,020

    Dec 09 Sep 10 Dec 10

    Impairment charges reinforced, anticipating macroeconomic challenges in Portugal and Greece: impairment coverage increases versus 3Q10

    Overdue >90 days coverage

    Overdue loans ratio > 90 days

    (Eur million)Credit quality Impairment charges

    < 90 days > 90 days

    Consolidated

    Total overdue loans*

    * On a comparable basis: excluding Turkey and USA, in accordance with the sale of these subsidiaries

    109.4%119.0%

    2.3% 3.0%

    100.2%

    3.1%

    560.0

    164.8 219.4 165.7 163.4

    713.3

    2009 1Q10 2Q10 3Q10 4Q10 2010

    72 pb 93 pb

    � Overdue loans ratio for more than 90 days increased to 3.0% in 2010, reflecting the deterioration of the

    macroeconomic situation in Portugal, although showing a lower increase than in 2009

    � The trend in 4Q10 shows an improvement of the overdue loans ratio for more than 90 days versus the previous

    quarter, with lower new entries of overdue loans and higher recoveries

    � Strong provisions reinforcement in 2010, maintaining a coverage ratio of overdue loans for more than 90 days above

    100%. Coverage ratio of overdue loans for more than 90 days increased from 100.2% in 3Q10 to 109.4% in 4Q10

    Impairment charges net of recoveries as % of total

    loans

  • 21

    Earnings Presentation FY 2010

    0.57

    0.75

    0.64

    0.49

    0.61

    0.830.77

    1.020.97

    0.39

    0.71

    0.22

    0.55

    0.30

    0.460.40

    0.72

    0.26

    0.980.93

    0.21

    0.48

    0.69

    0.95

    2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 6M10 2010

    Cost of risk increases, anticipating the economic cycle

    Impairment charges as % of total loans (accumulated annualized figures)

    Average = 0.47

    Grossimpairment

    charges as % oftotal loans

    Impairment charges net of recoveries as % of total loans

  • 22

    Earnings Presentation FY 2010

    Millennium bcp presents one of the best provisioning levels among Iberian banks

    On balance sheet total loans impairment as loans %

    Source: Banks’ reports, 4Q10 when already disclosed, otherwise 3Q10

    3.28% 3.38%

    2.84%2.77%

    3.04%

    2.46%

    1.91%

    2.66%

    1.93%

    1.40%

    3.16%

    Bank 11 Bank 10 Bank 9 Bank 8 Bank 7 Bank 6 Bank 5 Bank 4 Bank 3 BCP Bank 1

  • 23

    Earnings Presentation FY 2010

    8.5% 9.2%9.3%

    5.6% 6.7%6.4%

    Tier I ratio reaches 9.2%

    Solvency ratio Consolidated

    Dec 09 Sep 10 Dec 10

    Dec 09 Sep 10 Dec 10

    � Phase 2 of IRB (Companies, Poland)

    � Deleveraging � RWAs optimization� Sale of non-core assets� Organic capital generation� Evaluation of new strategic

    partnerships and capital management alternatives

    � Capital discipline

    Capital plan – levers

    � Increase of CT1 to 6.7% and T1 to 9.2%, using IRB method

    � Sale of Turkey, USA and Eureko� RWAs reduction� Dividend retention� Negative actuarial deviations

    (468M€ in 2010, 103M€ in 2H10)

    2010

    10.2%

    62,107

    10.3%

    59,564

    11.5%

    65,769

    Core Tier I

    Tier I

    RWA (M€)

    Total ratio

    Standard Standard IRB

    Clear and defined capital plan to top the new Basle III Agreement requirements

    Note: the Bank received authorization from the Bank of Portugal (BoP) to adopt IRB methods for the calculation of own funds requirements for credit risks, as from 31 December 2010. Estimates of the probability of default and the lost given default (IRB Advanced) for the retail small companies exposures collateralized by commercial or residential real state, and estimates of the probability of default (IRB Foundation) for the corporate portfolio were considered in Portugal, excluding real estate promotion segment and simplified rating system. At the 1st semester of 2009, the Bank received authorization from BoP to adopt the advanced methods (internal model) to the generic market risk and standard method for the operational risk

  • 24

    Earnings Presentation FY 2010

    Pension liabilities coverage of 104%

    * Includes the amount registered in balance sheet

    �Pension liabilities coverage of 104%

    �Future pension liabilities transferred to Social Security from January 1, 2011

    �Actuarial losses of 468 million euros in 2010 (365 million euros in 1H10)

    � Return of pension funds of –5.5% in 2010

    � Change in pension growth rate actuarial assumption to 1.5%

    �Equity exposure of 23% in 2010

    2006 2007 2008 2009 2010

    Pension liabilities 5,715 5,879 5,723 5,410 5,322

    Pension fund 5,578 5,616 5,322 5,530 5,149

    Liabilities' coverage* 105% 102% 100% 109% 104%

    Fund's profitability 11% 4% -14% 9% -6%

    Actuarial differences 1,240 1,353 2,140 1,514 1,921

    Corridor 572 588 572 553 532

    Outside the corridor 668 765 1,568 961 1,389

    Actuarial gains (losses) 157 (160) (827) 557 (468)

    Contribution to the Fund 291 94 777 12 205

    % Equities in the Pension Fund 49% 35% 20% 22% 23%

    (Eur million)

  • 25

    Earnings Presentation FY 2010

    5.2

    4.9

    6.6

    2.7

    10.1

    2009* 2010 Total

    MLT refinancing in 2010Pre-funding, issues and deleveraging

    (Eur billion) Consolidated

    Refinancing needs of medium and long term debt

    Issued in 2010

    Issued in 2009**

    MTNJan10: €0.8bnMar10: €0.3bn

    Private Placements€1.6bn

    9.3

    26.4 26.6

    25.1

    2009 9M10 2010

    152%Loan-to-Deposit 149%153%

    Commercial Gap

    -1.3

    Already repaid

    * Includes 0.5 billion euros of bonds that were early redeemed** Includes the issue of 1 billion euros of Subordinated Perpetual Securities (June, August and December 2009)Loans-to-Deposit: loans to costumers (gross) divided by customers funds from balance sheet (unit linked products)

  • 26

    Earnings Presentation FY 2010

    Liquidity plan

    Refinancing needs of long term debt

    Ex-private placements Private placements

    (Eur billion)

    � Reduction of commercial gap and

    loan-to-deposit ratio

    � Commitment with wholesale

    market refinancing

    � Diversification of funding sources

    � Reinforcement of eligible assets

    with central banks to ~€25 billion

    � Coverage of refinancing needs

    until 2011

    Eligible assets with central banks

    Utilized Free

    Financing structure (Eur billion)

    3.0 2.9

    16.1 14.94.3

    7.7

    1.9

    ~25

    5.7

    7.3

    10.6

    18.020.6

    ~1

    2007 2008 2009 Jul 10 2010 2011E

    2.3

    1.0

    3.5

    0.41.3

    1.9

    0.3

    4.03.9

    2011 2012 2013 2014 2015 Jul-05 2017 >2018

    51.3

    16.41.9

    14.9

    7.3

    Deposits and equivalent

    MLT institutional debt

    ST institutional debt

    ECB

    Own capital

    Reduction in Portugal from 15.8 b€ in July to 14.3 b€ in December

  • 27

    Earnings Presentation FY 2010

    � Portugal

    � International operations

    � Conclusions

  • 28

    Earnings Presentation FY 2010

    Income statement

    (Eur million)

    2009 2010 YoY

    Net interest income 917.7 984.1 7.2%

    Commissions 521.8 572.2 9.7%

    Net trading income (1) 65.0 284.0 >100%

    Dividends, equity acc. earnings and other income (2) 192.4 126.0 -34.5%

    Banking income 1,697.0 1,966.3 15.9%

    Staff costs (3) 604.3 599.0 -0.9%

    Other administrative costs 314.3 331.9 5.6%

    Depreciation 60.0 54.5 -9.2%

    Operating costs 978.7 985.4 0.7%

    Operational profit before provisions 718.3 980.9 36.6%

    Loans impairment (net of recoveries) 390.7 556.7 42.5%

    Other impairments and provisions (4) 92.8 203.2 >100%

    Income tax and minorities 21.0 -28.7

  • 29

    Earnings Presentation FY 2010

    Customer funds grew on a quarterly and yearly basis, with higherbalance sheet customer funds

    Customer funds

    Other BS customer funds

    Deposits

    Off BS customer funds

    (Eur million)

    Versus Dec 09

    +2.7%

    +21.4%

    -3.3%

    14,804 15,595 15,198

    31,378 30,413 30,333

    4,622 5,6124,668

    51,14350,67650,803

    Dec 09 Sep 10 Dec 10

    +0.9%

    +0.7%

    Balance sheet

    customerfunds

    +2.5%

  • 30

    Earnings Presentation FY 2010

    Loans to customers in line with business cycle and deleveraging policy

    Loans to customers (gross)

    Mortgage

    Consumer loans

    Loans to companies

    Versus Dec 09

    (Eur million)

    -2.8%

    21,518 21,885 22,533

    35,802 34,684 33,461

    3,3042,922

    3,005

    58,91759,57360,625

    Dec 09 Sep 10 Dec 10

    -1.1%

    +4.7%

    -11.6%

    -6.5%

  • 31

    Earnings Presentation FY 2010

    Growth in banking income and strict cost containment

    (Eur million)

    Banking income* Operating costs

    * Includes net interest income, commissions, net trading income, dividends, other income and equity accounted earnings

    978.7 985.4

    2009 2010

    1,697.01,966.3

    2009 2010

    +15.9%

    +0.7%

    Note: 2009 and 2010 staff costs include early retirement costs of 3.9 and 10.4 million euros (2.9 and 7.7 million euros, net of taxes), respectively

  • 32

    Earnings Presentation FY 2010

    Net interest income and net interest margin recovery

    Net interest income

    (%, Eur million)

    � On an annual basis margin penalised by

    steep decrease of market interest rates

    � Vs. 4Q 10:– Maintenance of interest rates decrease

    – Margin penalized by base rate effect

    – Unfavourable sazonality, -2 interest

    days

    – Improvement of customer spreads

    Euribor 3 months (%, quarterly average)

    NIM

    � Recovery of NII from steep fall of interest rates impact during 2009

    � Versus 3T10:– interest rates maintains its upward trend – deposit margin deterioration in 4Q; total

    cost in 2010 only slightly better than 2009– credit repricing continues– deleveraging penalizes credit margin– increase of securities portfolio during 2010

    within the scope of central banks eligible asset management policy

    210.7235.2

    253.1

    285.1

    215.9

    1.30%

    1.42% 1.43%

    1.62%

    1.32%

    4Q09 1Q10 2Q10 3Q10 4Q10

    0.87

    0.660.72

    1.02

    0.69

    4Q09 1Q10 2Q10 3Q10 4Q10

  • 33

    Earnings Presentation FY 2010

    Portfolio

    New production

    Portfolio

    � Period of repricing of corporate portfolio (57% of total loans) up to 3 years. New production

    spreads 1.6 pp above 2008.

    � Mortgage portfolio (38% of loans) cannot be repriced. New production booked with higher

    spreads

    Loans repricing contributed to net interest income increase

    Corporate

    (contractual spread, %)

    Mortgage

    (contractual spread, %)

    1.641.71 1.74

    1.79

    1.962.06

    2.202.30

    2.402.49

    2.642.77

    1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10

    0.83 0.93 0.89 0.881.11

    1.61

    2.222.04 2.00

    2.54

    0.99 0.98 0.96 0.94 0.95 0.96 0.98 1.00 1.02 1.04 1.061.08

    2.37

    1.94

    1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10

  • 34

    Earnings Presentation FY 2010

    (Eur million)

    Recovery in commissions YoY and QoQ

    2009 2010 YoY 4Q09 3Q10 4Q10

    Banking commissions 456.8 496.3 8.7% 122.6 127.2 132.5 8.1% 4.2%

    Cards 112.8 105.7 -6.3% 27.8 26.7 28.2 1.6% 5.7%

    Loans and guarantees 136.3 147.0 7.8% 34.2 40.2 39.5 15.5% -1.7%

    Bancassurance 59.7 74.3 24.4% 18.4 18.5 18.5 0.2% -0.3%

    Other commissions 147.9 169.4 14.5% 42.2 41.8 46.3 9.8% 10.8%

    Market related commissions 65.1 75.9 16.6% 16.1 16.6 15.4 -4.4% -7.5%

    Securities operations 40.9 50.4 23.2% 9.7 10.0 9.1 -6.7% -9.1%

    Asset management 24.2 25.5 5.6% 6.3 6.6 6.3 -0.8% -5.0%

    Total commissions 521.8 572.2 9.7% 138.6 143.8 147.8 6.6% 2.8%

    4Q10/

    4Q09

    4Q10/

    3Q10

  • 35

    Earnings Presentation FY 2010

    101.0117.9 115.3 122.6 114.1 122.5

    127.2 132.5

    18.3

    13.7 16.916.1 24.2

    19.7 16.615.4

    119.3132.2

    142.3147.8

    138.3138.6131.7

    143.8

    1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10

    Commissions growth in Portugal supported by banking activity

    Banking commissions

    Market-related commissions

    (Eur million)

    Commissions

    +6.6%

    +2.8%

  • 36

    Earnings Presentation FY 2010

    Stable operating costs in Portugal

    (Eur million)

    Operating costs

    Depreciation

    Staff costs

    Other administrative costs

    60.0 54.5

    599.0604.3

    331.9314.3

    978.7 985.4

    2009 2010

    -9.2%

    +0.7%

    -0.9%

    +5.6%

    Note: 2009 and 2010 staff costs include early retirement costs of 3.9 and 10.4 million euros (2.9 and 7.7 million euros, net of taxes), respectively

    � Increase in other administrative costs mainly driven by additional effort in credit recovery

    � Staff costs benefit from decrease in pensions costs and include 10.4 M€ of early retirement costs (3.9 M€ in 2009)

  • 37

    Earnings Presentation FY 2010

    0.82

    0.640.71

    0.660.64 0.61

    0.97 0.940.97

    0.991.02

    0.650.69 0.71

    0.85

    1.00

    0.69

    0.83

    2008 3M09 6M09 9M09 2009 3M10 6M10 9M10 2010

    Impairment reinforced, anticipating macroeconomic challenges: impairment coverage increases from 3Q10, to 113%

    (%, Eur million)

    Grossimpairment

    charges as % oftotal loans

    Impairmentcharges net ofrecoveries as %of total loans

    Credit qualityImpairment charges as % of total loans (accumulated figures, annualized)

    < 90 days

    > 90 days

    Total overdue

    loans

    1,7091,8381,424

    135133

    179

    1,8421,602

    1,973

    Dec 09 Set 10 Dec 10

    113.3%119.7%

    2.3% 2.9%

    Overdue loans ratio > 90 days

    100.8%

    3.1%

    Overdue >90 days coverage

  • 38

    Earnings Presentation FY 2010

    Client satisfaction at record levels since the launch of the single brand

    Client satisfaction index

    Basis 100 (index points)

    Client satisfaction

    Source: Clients satisfaction survey (SGC)

    Global client satisfaction

    80.4

    79.3

    78.7

    77.7

    78.2

    79.0

    78.1

    2004 2005 2006 2007 2008 2009 2010

    Global client satisfaction

  • 39

    Earnings Presentation FY 2010

    � Portugal

    � International operations

    � Conclusions

  • 40

    Earnings Presentation FY 2010

    Strong recovery of core international operations

    (Eur million)

    Net income

    +135.4%

    2009 2010 YoY

    YoY in

    local

    currency

    International operations 11.4 51.8 >100% >100%

    Poland 0.3 81.3 >100% >100%

    Mozambique 52.0 52.8 1.4% 20.1%

    Angola 14.6 23.6 61.4% 79.4%

    Greece 9.0 -16.0

  • 41

    Earnings Presentation FY 2010

    Poland: sustained profitability improvement

    (Eur million)

    Net income

    Banking income Operating costs

    *Net interest income + Net commission incomeExcluding FX effect. Rates €PLN used: Profit and Loss account: 4.00786250; Balance Sheet: 3.9750

    � Net profit consistently growing every quarter

    during 2010, especially in the last quarter, getting

    closer to the pre-crisis level

    � Banking income growth (18% YoY), supported by

    strong core income* growth (+33% YoY), which in

    4Q10 matched the record level from pre-crisis

    period of 3Q08

    � Operating costs in 2010 9% below 2008 level,

    which allowed cost-to-income to reach 60.6% in

    4Q10, very close to lowest historical level

    81.3

    28.0

    0.417.0 17.3 19.0

    2009 1Q10 2Q10 3Q10 4Q10 2010

    270.3255.2

    2009 2010

    428.2362.8

    2009 2010

    +18.0%+5.9%

    +46.9%

  • 42

    Earnings Presentation FY 2010

    Net interest income continues to recover on an annual and quarterly basis

    NIM

    (Eur million)

    Net interest income* NIM evolution*

    * Pro-forma data. Margin from all derivatives, including those hedging FX denominated loan portfolio, is presented in Net Interest Income, whereas in accounting terms part of this margin (23.1 M€ in 2009 and 20.5 M€ in 2010) is presented in net trading income

    68.658.2 59.9 65.1

    252.0

    172.4

    2009 1Q10 2Q10 3Q10 4Q10 2010

    3.00%2.97% 2.93%2.96% 2.98%

    -0.20%-0.12%

    0.03%0.13%

    -0.11%

    4Q09 1Q10 2Q10 3Q10 4Q10

    2.2% 2.1% 2.4%

    +46.1%

    2.4%1.9%

    +5.3%

    � Net interest income* shows a significant improvement, increasing by 46.1% YoY and 5.3% in 4Q10 versus 3Q10

    � Gradual increase of net interest margin in spite of strong competition both on loans and deposits products. Net interest margin reached 2.4% in 4Q10 mainly through the improvement of average spreads on deposits

    Excluding FX effect. Rates €PLN used: Profit and Loss account: 4.00786250; Balance Sheet: 3.9750

    Loans’ margin Deposits’ margin

  • 43

    Earnings Presentation FY 2010

    Commissions growth on an annual and quarterly basis

    (Eur million)

    Net commission income Net commission breakdown

    � Net commissions showed a 14.4% increase on an annual basis. The increase was driven by cards, mutual funds, current accounts and loans related fees

    � On a quarterly basis, net commissions grew by 7.4% in 4Q10 versus 3Q10 after the stability shown in previous quarter

    14,1

    6,3

    18,7

    36,8

    17,1

    10,1

    1,210,5

    26,2

    Account related

    Loans and guarantees

    Cards & ATMBrokerage & custody

    Bancassurance

    Mutual Funds

    Other3rd party savings

    Transfers

    36.336.9 34.0 33.8

    140.9123.2

    2009 1Q10 2Q10 3Q10 4Q10 2010

    +14.4%

    +7.4%

    Excluding FX effect. Rates €PLN used: Profit and Loss account: 4.00786250; Balance Sheet: 3.9750

  • 44

    Earnings Presentation FY 2010

    Operating costs under control, with significant improvement of efficiency

    Operating costs

    Number of employees

    Depreciation

    Other administrative costs

    Staff costs

    (Eur million)

    � Operating costs up by 5.9% but in line with 2010 target announced in the beginning of 2009 (+1%)

    � Personnel costs increased in 2010 by 11.7%, after 2009 decrease of 22.9%, mostly driven by variable remuneration increase

    � Administrative costs grew 1.9 YoY, while depreciation decreased by 4.9%

    � Cost-to-income ratio stood at 63.1% in 2010, significantly improving from the 70.4% recorded in 2009

    Cost-to-income ratio

    20.019.0

    131.2117.4

    120.0117.8

    2009 2010

    -4.9%

    +1.9%

    +11.7%

    +5.9% 6,1356,245

    2009 2010

    -2.0%

    70.4% 63.1%-7.3 pp

    Excluding FX effect. Rates €PLN used: Profit and Loss account: 4.00786250; Balance Sheet: 3.9750

    255.2 270.3

  • 45

    Earnings Presentation FY 2010

    Sound customer funds growth and loans to customers growth in allsegments

    (Eur million)

    * Includes deposits, bank’s bonds sold to individuals and investment products

    Customer funds* Loans to customers (net)

    729755

    2,182 2,227

    5,513 6,260

    9,2428,424

    2009 2010

    +9.7%8,884

    10,043

    Dec 09 Dec 10

    +13.0%

    +13.6%

    +1.7%

    +3.6%

    Excluding FX effect. Rates €PLN used: Profit and Loss account: 4.00786250; Balance Sheet: 3.9750

    Mortgage

    Consumer loans

    Loans to companies

  • 46

    Earnings Presentation FY 2010

    Lower cost of risk

    * Impairment charges/ average net loans in the period (in bps, annualized)

    Credit quality Impairment charges

    (Eur million)

    � Net impairment provisions created in 2010 decreased by 48% versus 2009. Cost of risk decreased from 127 bps in 2009 to 65 bps in 2010

    � 4Q10 trend showed a more visible reduction of retail portfolio provisions after the significant increase in 3Q10 (mostly connected with unsecured consumer loans). Nevertheless, retail still accounted for 65% of all provisions done in 4Q10

    127 bp*

    Impairedloans

    coverage

    Impaired loansratio

    Total Impaired

    loans

    Impairment charges as % of total loans

    54%

    5.9% 5.8%

    511.4 559.9 552.2

    Dec 09 Jun 10 Dec 2010

    109.0

    20.811.7 12.7 11.1

    56.2

    2009 1Q10 2Q10 3Q10 4Q10 2010

    -48.4%

    53%

    5.9%

    54%

    Excluding FX effect. Rates €PLN used: Profit and Loss account: 4.00786250; Balance Sheet: 3.9750

    65 bp*

  • 47

    Earnings Presentation FY 2010

    � Net income rises 20.1% in local currency (+1.4%

    in euros)

    � ROE reaches 32.3%

    � Net income evolution supported on banking

    income good performance

    � Conservative provisioning policy

    � Ongoing expansion plan

    � Strong volumes growth

    � GDP growth in Mozambique remains at high

    levels: ~6.5% in 2010(P) and 7.5% in 2011(P) *

    � Average devaluation of metical by 18% in 2010

    when compared with 2009

    Mozambique: positive net income evolution in spite of expansion plan and exchange rate effect

    52.852.0

    2009 2010

    +1.4%

    65.159.6

    2009 2010

    Banking income Operating costs

    151.5135.4

    2009 2010

    +11.9%

    +9.3%

    Net income

    +20% in local currency

    (Eur million)

    * Source: International Monetary Fund (World Economic Outlook Database, October 2010)

  • 48

    Earnings Presentation FY 2010

    Growing trend of net interest income, higher commissions QoQ and efficiency improvement in spite of expansion plan

    (Eur million)

    Net interest income

    Commissions

    27.720.6 22.2 25.1

    95.684.1

    2009 1Q10 2Q10 3Q10 4Q10 2010

    +13.8%

    +10.4%

    6.2

    23.9 21.7

    4.35.85.4

    2009 1Q10 2Q10 3Q10 4Q10 2010

    -9.2%

    +35% in local currency

    +8% in local currency

    +44.3%

    Operating costs

    5.9 7.4

    29.727.4

    28.126.3

    2009 2010

    +9.3%59.6 65.1

    44.0% 43.0%-1.0 pb

    116 125

    Dec 09 Dec 10

    BranchesEmployees

    1,936 2,088

    Dec 09 Dec 10

    +7.9% +7.8%

    Depreciation

    Other administrative costs

    Staff costs

    Cost-to-income ratio

  • 49

    Earnings Presentation FY 2010

    Sustained volume growth, namely on loans to customers, with a low level of delinquency

    Customer funds

    990.8916.1

    Dec 09 Dec 10

    +8.2%

    24.7

    25.5

    612.4512.2

    215.7166.2

    703.1853.6

    Dec 09 Dec 10

    +21.4%

    569%494%

    0.9% 0.9%

    Loans to customers (gross)

    +3.3%

    +29.8%

    +19.6%

    (Eur million)

    Overdueratio > 90 days

    Mortgage

    Consumer loans

    Loans to companies

    +12% in local currency +29% in local currency

    Overdue >90 days coverage

  • 50

    Earnings Presentation FY 2010

    Angola: strong increase in net income driven by revenues and volumes, despite ongoing expansion plan

    14.6

    23.6

    2009 2010

    51.340.6

    2009 2010

    93.8

    59.3

    2009 2010

    � Net income rises 79.4% in local currency (+61.4% in euros)

    � Network expansion to 39 branches� Profitability remains high, despite ongoing

    expansion (ROE of 18.6%)� Strong revenues, loans and deposits

    growth� GDP growth in Angola remains at high

    levels: ~5.9% in 2010 (P) and ~7.1% in 2011 (P) *

    � Devaluation of kwanza by 11% in 2010 compared with 2009

    +61.4%

    +58.2%

    +26.4%

    +79% in local currency

    Banking income Operating costs

    Net income

    (Eur million)

    * Source: International Monetary Fund (World Economic Outlook Database, October 2010)

  • 51

    Earnings Presentation FY 2010

    Strong increase in core income and operating costs in line with the expansion plan, with strong improvement in efficiency

    (Eur million)

    16.710.3 10.5 13.5

    51.0

    26.7

    2009 1Q10 2Q10 3Q10 4Q10 2010

    4.512.015.9

    4.33.93.2

    2009 1Q10 2Q10 3Q10 4Q10 2010

    3.45.0

    19.013.1

    27.324.0

    2009 2010

    +26.4%

    40.651.3

    68.4% 54.7%-13.7 bp

    23 39

    Dec 09 Dec 10

    499714

    Dec 09 Dec 10

    +43.1% +69.6%

    +90.7%

    +23.5%

    +32.9%

    +5.5%

    Net interest income

    Commissions

    Operating costs

    BranchesEmployees

    Depreciation

    Other administrative costs

    Staff costs

    Cost-to-income ratio

  • 52

    Earnings Presentation FY 2010

    Acceleration of the expansion plan

    Moxico

    CuandoCubango Cunene

    Namibe

    Huila

    Bié

    Lunda Sul

    Malanje

    Uíge Zaire

    Cabinda

    Luanda

    Bengo

    Kuanza sul

    Kuanza

    Norte

    Huambo

    LundaNorte

    Benguela

    Moxico

    CuandoCubango Cunene

    Namibe

    Huila

    Bié

    Lunda Sul

    Malanje

    Uíge Zaire

    Cabinda

    Luanda

    Bengo

    Kuanza sul

    Kuanza

    Norte

    Huambo

    LundaNorte

    Benguela

    Moxico

    CuandoCubango Cunene

    Namibe

    Huila

    Bié

    Lunda Sul

    Malanje

    Uíge Zaire

    Cabinda

    Luanda

    Bengo

    Kuanza sul

    Kuanza

    Norte

    Huambo

    LundaNorte

    Benguela

    Moxico

    CuandoCubango Cunene

    Namibe

    Huila

    Bié

    Lunda Sul

    Malanje

    Uíge Zaire

    Cabinda

    Luanda

    Bengo

    Kuanza sul

    Kuanza

    Norte

    Huambo

    LundaNorte

    Benguela

    Moxico

    CuandoCubango Cunene

    Namibe

    Huila

    Bié

    Lunda Sul

    Malanje

    Uíge Zaire

    Cabinda

    Luanda

    Bengo

    Kuanza sul

    KuanzaNorte

    Huambo

    LundaNorte

    Benguela

    Moxico

    CuandoCubango Cunene

    Namibe

    Huila

    Bié

    Lunda Sul

    Malanje

    Uíge Zaire

    Cabinda

    Luanda

    Bengo

    Kuanza sul

    KuanzaNorte

    Huambo

    LundaNorte

    Benguela

    Moxico

    CuandoCubango Cunene

    Namibe

    Huila

    Bié

    Lunda Sul

    Malanje

    Uíge Zaire

    Cabinda

    Luanda

    Bengo

    Kuanza sul

    Norte

    Huambo

    LundaNorte

    Benguela

    Moxico

    CuandoCubango Cunene

    Namibe

    Huila

    Bié

    Lunda Sul

    Malanje

    Uíge Zaire

    Cabinda

    Luanda

    Bengo

    Kuanza sul

    Huambo

    Lunda

    Norte

    Benguela

    Kuanza

    Target: 100 branchesDecember 2010: 39 branches

    16 2339

    3 9

    100

    2006 2007 2008 2009 2010 Target

    Number of branches

  • 53

    Earnings Presentation FY 2010

    465.2

    317.3

    Dec 09 Dec 10

    Sustained volume growth

    593.3

    428.9

    Dec 09 Dec 10

    +38.3%

    +31% in local currency

    +46.6%

    231%409%

    0.6% 1.7%

    +39% in local currency

    Customer funds Loans to customers (gross)

    (Eur million)

    Impairmentcoverage > 90

    days

    Overdueratio > 90 days

  • 54

    Earnings Presentation FY 2010

    Greece: affected by the sovereign crisis

    � Net income of –16.0 million euros

    � Net interest income of 127.5 million euros (+2% versus 2009) includes gain from liabilities repurchase. Excluding this specific item, net interest income would stand at 100.3 million euros, 20% below 2009, reflecting fierce competition on deposits

    � Increase of impairment charges to 55.2 million euros as a result of the increase in credit delinquency and the prospects of macroeconomic situation deterioration

    � Overdue loans ratio below sector average

    � Slowdown in loan growth affecting commissions (-8.2% versus 2009) and trading gains penalised by difficult market conditions (0.5 million euros in 2010 versus 9.6 million euros in 2009)

    � Cost control

    Employees

    Branches

    1,527 1,470

    Dec 09 Dec 10

    124.1125.8

    2009 2010

    169.8 160.0

    2009 2010

    177 155

    Dec 09 Dec 10

    -16.0

    9.0

    2009 2010

    -5.8%-1.3%

    Banking income Operating costsNet income

    (Eur million)

    (Eur million)

    3,473 3,122

    135 128

    3,2503,607

    Dec 09 Dec 10

    -9.9%

    Deposits

    Off balance sheet funds

    Customer funds *

    * The figures exclude the securities custody

  • 55

    Earnings Presentation FY 2010

    33.230.4

    25.922.2 21.8

    4Q09 1Q10 2Q10 3Q10 4Q10

    2.12%1.90%

    1.61%1.40% 1.35%

    Net interest income penalised by the deterioration of funding conditions and reinforcement of impairment charges

    3.98 3.87 3.77 3.70 3.64

    -0.89-1.57

    -2.15 -1.98-1.18

    4Q09 1Q10 2Q10 3Q10 4Q10

    Loans spread

    Deposits spread

    NIM

    (%, Eur million)

    Net interest income (quarterly)*

    Loans and deposits spread

    * Excludes impact of repurchase of Kion II bonds

    2,015 2,101

    2,3762,428

    646715

    5,157 5,123

    Dec 09 Dec 10

    Impairment coverage> 90 days

    Overdue ratio> 90 days

    Loans to companies

    Consumer loans

    Mortgage

    Loans to customers (gross)

    59.8%56.8%

    2.5% 4.1%

    -0.7%

    Net impairment charges as % of total gross loans

    1.551.16

    0.80

    0.37

    0.78

    4T09 1Q10 2Q10 3Q10 4Q10

  • 56

    Earnings Presentation FY 2010

    � Portugal

    � International operations

    � Conclusions

  • 57

    Earnings Presentation FY 2010

    Strategic view 2011-2013: Focus and Profitability

    Focus and Profitability:

    Profitability in Portugal and Focus on the European and affinity markets

    � Ensure the profitability and efficiency in all segments in Portugal

    � Sustain cost cutting effort in Portugal

    Profitability in Portugal

    � Focus in European markets that sustain a competitive presence and meaningful medium and long term position

    � Continue investing in a affinity markets

    Focus and affinity in international operations

    Sustainability� Optimise capital and liquidity management

    � Strict risk control: reinforce prevention, review credit granting, strengthen recovery

    Mobilise the organization

  • 58

    Earnings Presentation FY 2010

    Focus and Profitability: focus on profitability in Portugal

    Core income evolution * Operating costs evolution

    ... and controlling costsReversing banking income trend...

    (Eur million)

    * Net interest income and commissions

    -5.1%

    0.7%

    -14.5%

    2008 2009 2010

    377 397433

    349355339344

    402

    1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10

  • 59

    Earnings Presentation FY 2010

    Focus and Profitability: Increase of core international operations contribution

    Net income of core international operations

    Poland

    Angola Mozambique

    (Eur million)

    157.7

    67.0

    2009 2010

    14.623.6

    2009 2010

    +61.4%52.852.0

    2009 2010

    +1.4%

    +135.4%

    81.3

    0.3

    2009 2010

    +20% in local currency+79% in local currency

  • 60

    Earnings Presentation FY 2010

    5%

    17%

    2009 2010

    15,713 16,453

    Dec 09 Dec 10

    32.0%

    * Excluding Turkey and USA

    52.5%

    51.3%

    Weight in net income

    Banking income

    Customer funds *

    +740(Eur million)

    (Eur million)

    International operations

    Portugal

    Focus and Profitability: strong growth potential of international operations contribution

    Clients100% = 5.2 million

    Banking income100% = 2,892 million €

    Employees100% = 21,370

    Weight of international operations (2010)

    Customer funds *100%* = 68 billion €

    24.3%

    926796

    2009 2010

    +16.3 %

  • 61

    Earnings Presentation FY 2010

    Focus and Profitability: improving prospects for international operations contribution

    173.8

    67.0

    157.7

    2008 2009 2010

    -23.6-38.0-32.9

    2008 2009 2010

    GDP growth * Net income in Turkey and USA

    Net income in RomaniaNet income of international core operations:

    Poland, Mozambique and Angola

    -19.8-16.7

    -4.3

    2008 2009 2010

    Operations sold in 2010

    Breakeven expected in 2013

    13.3%

    0.0%1.7%

    5.0%3.4% 3.7% 3.9%

    7.6%7.5%6.5%6.3%6.7%

    6.3%7.1%5.9%

    2008 2009 2010 2011 2012

    Poland

    Mozambique

    Angola

    * Source: International Monetary Fund (World Economic Outlook Database, October 2010)

    (Eur million)

  • 62

    Earnings Presentation FY 2010

    The Macau on-shore branch creates the base for a strategic triangle: Europe - Portuguese speaking Africa - China

    Guangzhou1 rep office

    AngolaPresent since 2006 and experiencing a strong growth39 branches81 thousand clients3% market share in assets

    MozambiqueMarket leader, with presence since 1995125 branches864 thousand clients35% market share in assets (1st)

    MacauPresent since 19951 branchNet income: 6.7 M€ (+58%)

    Source: The market share figures for Portugal, Angola and Mozambique were based on most recent public data, available on Bank of Portugal, National Bank of Angola and Bank of Mozambique, respectively.

    Portugal

    Largest private bank

    892 branches

    2,533 thousand clients

    21% market share in assets (2nd)

    Poland

    5th largest bank

    458 branches

    1,125 thousand clients

  • 63

    Earnings Presentation FY 2010

    Summary of Strategic Business Initiatives in 2010

    Focus and Profitability - Business

    �Net income increases 33.9% to 301.6 M€ in 2010, boosted by international operations and recovery in Portugal

    �Banking income increase 16%, with core income increasing 12.7%

    �Maintenance of cost control, despite the expansion in Africa and the recovery in Poland

    �Refocus in customer funds: customer funds increase 1.6% in 2010, showing strong recovery of balance sheet customer funds, which increased 2.4 mM€ in the 2nd semester

    �Portfolio focus: sale of Turkey and USA operations, with negative contribution to income and refocus in Poland, Mozambique and Angola operations

    � Improvement in the international operations contribution

    – success in Poland’s turnaround – net income increases from 0.3 M€ to 81.3 M€, with the recovery of operating income, cost reduction plan and cost of risk improvement– profitable expansion in Africa: acceleration of expansion plan in Angola and Mozambique, maintaining a high profitability

    �Opening of a on-shore branch in Macau, creating a new base for the strategic triangle: Europe / Portuguese speaking Africa / China

    �Repricing and initiatives to increase income: net interest margin increases 7.2% and commissions 9.7%

    �Costs increase only 0.7% in 2010, after a reduction of 14.5% in 2008 and 5.1% in 2009. Cost-to-income improves to 51.3%

    �Refocus on customer funds: customer funds increase 0.7% in 2010 and balance sheet customer funds recovery 1.5 mM€ in the 2nd semester. Loans decrease 2.8%

    �New distribution model in retail

    �Lauching of an innovative concept of banking – Activobank by Millennium

    Focus and affinity in international operations

    Transformation and Profitability in Portugal

    Profitability improvement

  • 64

    Earnings Presentation FY 2010

    Summary of Strategic Sustainability Initiatives in 2010

    Focus and Profitability - Sustainability�Reduction of commercial gap in 2010�Medium and long term refinanced in 2010 though re-funding, issues and commercial gap reduction

    �Reinforcement of eligible assets with central banks to ~20,6 b€ in 2010�Reinforcement of liquidity plan:

    –deleveraging plan and reduction of loan-to-deposits ratio to continue until 2013–commitment with wholesale market refinancing–diversification of funding sources –reinforcement of eligible assets with central banks to €25 b€ in 2011–coverage of refinancing needs until 2011

    �Core Tier I increases to 6.7%and Tier I to 9.2%, using the IRB method �Sale of Eureko, Turkey and USA operations�RWAs reduction by optimization and deleveraging�Mitigation of risk in the pension fund: transfer of future liabilities of current workers for Social Security

    �Clear and defined capital plan to top the new Basle III Agreement requirements�Strong capital discipline

    �Reinforcement of provisions to 3.3% of loans: coverage ratio of overdue loans from more than >90 days stays at 109.4% (113.4% in Portugal)

    �Recognition of impairment for the goodwill of 147.1 M€ from Millennium bank in Greece�Portugal: overdue loans >90 days of 2.9% in 2010, increasing less than in 2009, and showing an improvement compared with 3Q10

    – Loans to companies portfolio is diversified and without high sector concentration (construction 7.6%, real estate 4.6%), low weight in consumer loans and good quality of mortgage portfolio – No house price boom in Portugal

    �Promoting a Culture of Rigor

    Capital management

    Risk management

    Liquidity management

  • 65

    Earnings Presentation FY 2010

    Annexes

  • 66

    Earnings Presentation FY 2010

    Consolidated

    Significant growth in commissions YoY and QoQ

    (Eur million)

    2009 2010 YoY 4Q09 3Q10 4Q10

    Banking commissions 607.6 662.4 9.0% 164.2 162.6 175.7 7.1% 8.1%

    Cards 187.3 185.3 -1.1% 48.0 46.1 49.3 2.7% 6.9%

    Loans and guarantees 170.3 178.7 4.9% 44.0 44.9 48.3 9.7% 7.5%

    Bancassurance 59.7 74.3 24.4% 18.4 18.5 18.5 0.2% -0.3%

    Other commissions 190.2 224.2 17.9% 53.7 53.0 59.6 11.1% 12.6%

    Market related commissions 124.1 149.2 20.2% 33.8 34.2 34.0 0.7% -0.6%

    Securities operations 76.2 96.5 26.7% 20.8 21.1 21.1 1.3% 0.0%

    Asset management 47.9 52.6 9.8% 13.0 13.1 12.9 -0.3% -1.6%

    Total commissions 731.7 811.6 10.9% 198.0 196.8 209.8 6.0% 6.6%

    4Q10/

    4Q09

    4Q10/

    3Q10

  • 67

    Earnings Presentation FY 2010

    Staff costs containment in Portugal

    (Eur million)

    Staff costs

    2009 2010 YoY

    YoY in

    local

    currency

    Portugal 604.3 599.0 -0.9% -0.9%

    Remunerations 469.8 474.3 1.0% 1.0%

    Pension costs 134.5 124.7 -7.3% -7.3%

    International operations 261.0 292.2 12.0% 9.7%

    Poland 107.9 131.2 21.6% 11.7%

    Mozambique 27.4 29.7 8.4% 28.4%

    Angola 13.1 19.0 45.2% 61.3%

    Greece 61.1 59.7 -2.3% -2.3%

    Other 51.5 52.6 2.1% -3.2%

    Staff costs 865.3 891.3 3.0% 2.3%

    Note: 2009 and 2010 staff costs include early retirement costs of 3.9 and 10.4 million euros (2.9 and 7.7 million euros, net of taxes), respectively

  • 68

    Earnings Presentation FY 2010

    (Eur million)

    Consolidated

    Credit portfolio quality and coverage

    Credit PortfolioOverdue > 90

    days

    Overdue > 90

    days / total

    loans

    Overdue > 90

    days / total

    loans

    Coverage

    Dec 10 Dec 10 Sep 10 Dec 10

    Individuals 644 1.8% 1.8% 86.7%

    Mortgage 184 0.6% 0.6% 94.7%

    Consumer 460 9.5% 9.2% 83.6%

    Corporate 1,646 4.1% 4.2% 118.3%

    Services 476 3.0% 3.4% 127.2%

    Commerce 293 6.4% 6.4% 86.1%

    Construction 423 8.3% 8.6% 71.0%

    Others 454 3.1% 3.0% 173.9%

    Total 2,290 3.0% 3.1% 109.4%

  • 69

    Earnings Presentation FY 2010

    (Eur million)

    Credit portfolio quality and coverage

    Credit PortfolioOverdue > 90

    days

    Overdue > 90

    days / total

    loans

    Overdue > 90

    days / total

    loans

    Coverage

    Dec 10 Dec 10 Sep 10 Dec 10

    Individuals 388 1.5% 1.5% 83.3%

    Mortgage 146 0.6% 0.6% 105.7%

    Consumer 242 8.3% 7.7% 69.8%

    Corporate 1,321 3.9% 4.2% 122.1%

    Services 358 2.6% 3.0% 150.7%

    Commerce 248 7.0% 7.2% 82.6%

    Construction 372 8.4% 8.9% 73.5%

    Others 343 3.0% 3.1% 173.8%

    Total 1,709 2.9% 3.1% 113.3%

  • 70

    Earnings Presentation FY 2010

    Romania: improvement of core income and control of operating costs

    Branches

    Banking income

    Employees

    Operating costs

    Customer funds

    Net income

    (Eur million)

    (Eur million)

    Loans to customers (gross)

    � Recovery of core income continues� Controlled costs � Increase of loans to customers and

    customer funds

    268344

    Dec 09 Dec 10

    700 731

    Dec 09 Dec 10

    254 282

    Dec 09 Dec 10

    +28.3% +11.0%

    -23.6

    -38.02009 2010

    22.8 26.6

    2009 2010

    +16.7%40.741.4

    2009 2010

    -1.6%

    74 74

    Dec 09 Dec 10

  • 71

    Earnings Presentation FY 2010

    Financial Statements

  • 72

    Earnings Presentation FY 2010

    Consolidated Balance Sheet and Income Statement

    2010 2009

    Assets

    Cash and deposits at central banks 1,484,262 2,244,724

    Loans and advances to credit institutions

    Repayable on demand 1,259,025 839,552

    Other loans and advances 2,343,972 2,025,834

    Loans and advances to customers 73,905,406 75,191,116

    Financial assets held for trading 5,136,299 3,356,929

    Financial assets available for sale 2,573,064 2,698,636

    Assets with repurchase agreement 13,858 50,866

    Hedging derivatives 476,674 465,848

    Financial assets held to maturity 6,744,673 2,027,354

    Investments in associated companies 397,373 438,918

    Non current assets held for sale 996,772 1,343,163

    Investment property 404,734 429,856

    Property and equipment 617,240 645,818

    Goodwill and intangible assets 400,802 534,995

    Current tax assets 33,946 24,774

    Deferred tax assets 688,630 584,250

    Other assets 2,533,009 2,647,777

    100,009,739 95,550,410

    Liabilities

    Amounts owed to credit institutions 20,076,556 10,305,672

    Amounts owed to customers 45,609,115 46,307,233

    Debt securities 18,137,390 19,953,227

    Financial liabilities held for trading 1,176,451 1,072,324

    Other financial liabilities at fair value

    through profit and loss 4,038,239 6,345,583

    Hedging derivatives 346,473 75,483

    Non current liabilities held for sale - 435,832

    Provisions for liabilities and charges 235,333 233,120

    Subordinated debt 2,039,174 2,231,714

    Current income tax liabilities 11,960 10,795

    Deferred income tax liabilities 344 416

    Other liabilities 1,091,228 1,358,210

    Total Liabilities 92,762,263 88,329,609

    Equity

    Share capital 4,694,600 4,694,600

    Treasury stock (81,938) (85,548)

    Share premium 192,122 192,122

    Preference shares 1,000,000 1,000,000

    Other capital instruments 1,000,000 1,000,000

    Fair value reserves (166,361) 93,760

    Reserves and retained earnings (190,060) (243,655)

    Profit for the year attributable to Shareholders 301,612 225,217

    Total Equity attributable to Shareholders of the Bank 6,749,975 6,876,496

    Minority interests 497,501 344,305

    Total Equity 7,247,476 7,220,801

    100,009,739 95,550,410

    (Thousands of Euros)

    2010 2009

    Interest income 3,477,058 3,639,479

    Interest expense (1,960,223) (2,305,324)

    Net interest income 1,516,835 1,334,155

    Dividends from equity instruments 35,906 3,336

    Net fees and commission income 811,581 731,731

    Net gains / losses arising from trading and

    hedging activities 367,280 249,827

    Net gains / losses arising from available for

    sale financial assets 61,907 (24,457)

    Other operating income 17,476 41,137

    2,810,985 2,335,729

    Other net income from non banking activity 16,550 16,233

    Total operating income 2,827,535 2,351,962

    Staff costs 891,259 865,337

    Other administrative costs 601,845 570,177

    Depreciation 110,231 104,736

    Operating costs 1,603,335 1,540,250

    1,224,200 811,712

    Loans impairment (713,256) (560,029)

    Other assets impairment (71,115) (70,485)

    Goodwill impairment (147,130) -

    Other provisions 635 (26,871)

    Operating profit 293,334 154,327

    Share of profit of associates under the equity method 67,481 66,262

    Gains / (losses) from the sale of subsidiaries and other assets (2,978) 74,930

    Profit before income tax 357,837 295,519

    Income tax

    Current (54,158) (65,634)

    Deferred 57,240 19,417

    Profit after income tax 360,919 249,302

    Attributable to:

    Shareholders of the Bank 301,612 225,217

    Minority interests 59,307 24,085

    Profit for the year 360,919 249,302

    Earnings per share (in euros)

    Basic 0.04 0.03 Diluted 0.04 0.03

    (Thousands of Euros)

  • 73

    Earnings Presentation FY 2010

    Consolidated Income Statement (Quarterly Evolution)

    For the twelve month periods ended 31 December, 2010 and 2009

    (Eur million)

    ∆ %

    10 / 09

    Net interest income 336.0 340.6 364.4 386.8 425.1 1,334.2 1,516.8 13.7%

    Dividends from equity instruments -1.0 0.9 18.2 16.4 0.4 3.3 35.9 >100%

    Net fees and commission income 198.0 202.2 202.8 196.8 209.8 731.7 811.6 10.9%

    Other operating income 5.7 5.0 10.1 4.5 11.4 132.3 31.0 -76.5%

    Net trading income 37.2 135.4 179.2 30.9 83.7 225.4 429.2 90.4%

    Equity accounted earnings 18.4 16.7 12.1 24.3 14.3 66.3 67.5 1.8%

    Banking income 594.3 700.7 786.8 659.7 744.7 2,493.2 2,892.0 16.0%

    Staff costs 198.2 208.8 215.4 229.1 237.9 865.3 891.3 3.0%

    Other administrative costs 143.5 147.7 153.4 145.3 155.4 570.2 601.8 5.6%

    Depreciation 26.1 25.8 25.8 32.1 26.6 104.7 110.2 5.2%

    Operating costs 367.9 382.2 394.6 406.5 419.9 1,540.3 1,603.3 4.1%

    Operating profit bef. imp. 226.4 318.5 392.2 253.2 324.8 952.9 1,288.7 35.2%

    Loans impairment (net of recoveries) 150.6 164.8 219.4 165.7 163.4 560.0 713.3 27.4%

    Goodwill impairment 0.0 0.0 73.6 0.0 73.6 0.0 147.1 --

    Other impairm. and provisions 21.9 21.8 18.8 15.8 14.0 97.4 70.5 -27.6%

    Profit before income tax 53.9 131.9 80.4 71.7 73.8 295.5 357.8 21.1%

    Income tax -5.1 22.0 -0.3 2.4 -27.2 46.2 -3.1 100%

    Net income 47.1 96.4 66.8 54.2 84.2 225.2 301.6 33.9%

    Year-to-dateQuarterly

    4Q 09 Dec09 Dec104Q 103Q 102Q 101Q 10

  • 74

    Earnings Presentation FY 2010

    Consolidated Income Statement (Portugal and International operations)

    For the twelve month periods ended 31 December, 2010 and 2009

    (Eur million)

    Dec09 Dec10 ∆ % Dec09 Dec10 ∆ % Dec09 Dec10 ∆ % Dec09 Dec10 ∆ % Dec09 Dec10 ∆ % Dec09 Dec10 ∆ % Dec09 Dec10 ∆ %

    Interest income 3,639 3,477 -4.5% 2,511 2,322 -7.5% 1,128 1,155 2.4% 544 589 8.2% 110 129 17.0% 289 276 -4.3% 185 161 -13.1%

    Interest expense 2,305 1,960 -15.0% 1,593 1,338 -16.0% 712 622 -12.6% 407 357 -12.2% 26 33 27.3% 164 149 -9.2% 115 83 -27.8%

    Net interest income 1,334 1,517 13.7% 918 984 7.2% 416 533 27.9% 137 231 68.6% 84 96 13.8% 125 127 2.2% 71 78 10.9%

    Dividends from equity instruments 3 36 >100% 3 35 >100% 1 1 -3.5% 0 0 0.7% 0 0 -15.9% 0 0 -37.9% 0 0 100% 35 32 -8.2%

    Goodwill impairment 0 147 -- 0 147 -- 0 0 -- -- -- -- 0 0 --

    Other impairm. and provisions 97 70 -27.6% 93 56 -39.6% 5 14 >100% 1 4 >100% 1 5 >100% 1 2 >100% 2 4 57.9%

    Profit before income tax 296 358 21.1% 235 221 -5.8% 61 137 >100% 0 102 >100% 64 65 1.6% 19 -21 100% 0 0 -- 1 1 -5.0% 0 0 1.1% 24 57 >100%

    Net income 225 302 33.9% 214 250 16.9% 11 52 >100% 0 81 >100% 52 53 1.4% 9 -16

  • 75

    Earnings Presentation FY 2010

    Banco Comercial Português, S.A., a public company (sociedade aberta) having its registered office at Praça D. João I, 28, Oporto, registered at the Commercial Registry of Oporto, with the single commercial and tax identification number 501 525 882 and the share capital of EUR 4.694.600.000

    Investor Relations Division:

    Sofia Raposo, Head of Investor Relations

    Francisco Pulido Valente

    João Godinho Duarte

    Tl: +351 21 1131 085

    Email: [email protected]