Date and Location: Friday 04/21/2017 from 8:00 AM to 05:00 PM Live Oak, Room A. (4115 Pyxis Ln, Orlando, FL 32816)

Mandatory Training sessions: LSSYB workshops:

o Part 1 is from 8:00 AM – 9:50 AM o Part 2 is from 2:50 PM – 4:30 PM

1. Active ASQ Student or Regular Membership (visit asq.org for membership information)

2. Attendance at the workshops (Part 1&2) 3. Participate in whole sessions at the conference (Certificate will

be awarded) 4. Pass the Test (Test will be from 4:30PM-5:00PM)

Ahmed Mohamed, CLSSBB 16 years of technical and

management experience in Information Technology and

Healthcare. He taught graduate courses at Webster University in

Orlando Campus as adjunct instructor. He is a PhD student

with the Department of Industrial Engineering and

Management Systems (IEMS) and earned a Graduate

Certificate for Quality Assurance from the University of Central

Florida. He holds several certifications including PMP,

CLSSBB, and ITIL V3.

Communicate using Lean Six Sigma concepts.

Relate Lean Six Sigma concepts to the overall business objectives.

Use the five-step D-M-A-I-C model to improve processes.

Participate in the development or refinement of a project charter.

Build and understand process maps, Pareto charts, affinity diagrams, trend charts, control charts, and histograms.

Identify the root cause of a problem.

Document process changes and use a control plan to prevent backsliding.

(Source: www.asq.org)

ean ix igma ellow elt Certification

Certification Requirements

Registration Register to the conference and select LSSYB workshops

asq-ucf-conference2017.eventbrite.com

SEATS ARE LIMITED

Training Objectives

Contact us ASQ – UCF Chapter Eng. II - Room 222

About the Instructor

Associated with the 2nd Central Florida Quality Conference

Continental Breakfast and Lunch included

Benefits to Attendees

Unique opportunity for networking with quality professionals Current quality leaders from NASA, Disney, and other organizations

are among presenters Equip the next generation Quality leaders with substantial skills to

lead and succeed Lean Six Sigma Yellow Belt workshop and certification Certificate of attendance provided

For registration: asq-ucf-conference2017.eventbrite.com

Date and Location Friday April 21, 2017,

o 8:00 AM - 9:50 AM (LSSYB workshop part 1) o 10:00 AM - 2:50 PM (Conference Sessions) o 2:50 PM - 4:30 PM (LSSYB workshop part 2)

Live Oak Room A 4115 Pyxis Lane University of Central Florida Orlando, FL 32816

s sss Russ DeLoach Di r ect or, Saf et y & Mi ss i on Assur ance,

NAS A Kandy Space Cent er

Russ DeLoach Director, Safety & Mission Assurance,

NASA Kennedy Space Center

Robert Conway Manager of Quality Engineering,

Walt Disney World

Speakers

The 2nd Central Florida Quality Conference

Organized by

Dr. Luis Rabelo Associate Professor,

University of Central Florida

Frank Voehl CEO & President,

Strategy Associates, INC.

Stephanie Thompson QMD VC NextGen

American Society for Quality

Sponsored by:

Cost for Attending: Student: $10 Non-Student: $20

The 2nd

Central Florida Quality Conference

April 21, 2017

Time Activity

8:00 AM 9:50 AM Yellow Belt Workshop (Part 1)

9:30 AM 9:45 AM Conference Registration

9:45 AM 10:00 AM Conference Opening

10:00 AM 10:40 AM Session 1

Russ DeLoach, NASA

10:40 AM 10:50 AM Break

10:50 AM 11:30 AM Session 2

Frank Voehl, Strategy Associates

11:30 AM 11:40 AM Break

11:40 AM 12:20 PM Session 3

Stephanie Thompson, ASQ

12:20 PM 1:20 PM Lunch Break

1:20 PM 2:00 PM Session 4

Robert Conway, Walt Disney Word

2:00 PM 2:10 PM Break

2:10 PM 2:50 PM Session 5

Luis Rabelo, IEMS UCF

2:50 PM 4:30 PM Yellow Belt Workshop (Part 2)

Robert Conway

Manager of Quality Engineering, Walt Disney World

Bio

Originally from Baltimore, MD, Bob Conway received his commission as a US Navy ensign from the United States Naval Academy in 1985 where he graduated with a Bachelor of Science degree in Naval Architecture. He reported to Naval Aviation Schools Command in Pensacola Florida that same year and earned his Naval Aviator wings as a rotary wing aviator in 1986. Bob’s Navy experiences includes various leadership positions with the Red Lions of Helicopter Anti-Submarine Squadron FIFTEEN (HS-15) assigned to CARRIER AIRWING SIX where during this three year tour he completed Mediterranean and Indian Ocean deployments onboard USS FORRESTAL (CV 59) in support of Operation Earnest Will from 1987 to 1990. He then became and instructor pilot with Helicopter anti-Submarine Squadron ONE (HS-1) and subsequently a catapult and arresting gear officer onboard USS SARATOGA (CV 60) in 1992 where he participated in operations off Bosnia-Herzegovina in the Adriatic Sea in 1992 and again in 1994. Bob attended the Naval Postgraduate School in Monterey, California where he earned his Master of Science degree in Aeronautical Engineering in 1996 graduating with distinction. From there Bob returned to HS-15 in 1997 as head of the Aviation Safety, Training and the Operations departments. From 1999 to April 2002, Bob was assigned to the COMHSWINGPAC Weapons and Tactics Unit where he served as Officer-in-Charge and instructor pilot. In 2002 Bob reported to the Helicopter Anti-Submarine Squadron FIVE (HS-5) NIGHTDIPPERS as Executive Officer and assumed command of the same squadron November of 2003. HS-5 deployed to the Persian Gulf with CARRIER AIRWING SEVEN in USS GEORGE WASHINGTON (CVN 73) in support of Operation IRAQI FREEDOM. HS-5 won both the Battle Efficiency “E” and Safety “S” awards for 2004. He left the NIGHTDIPPERS in 2005 and reported to the aircraft carrier USS NIMITZ (CVN 68) as Navigator supporting Operations Iraqi Freedom, Enduring Freedom and Noble Eagle from 2005 to 2007. Bob also served as Commander Naval Air Forces Assistant Chief of Staff (Safety) from 2007 to 2010 and as the Director of the School of Naval Aviation Safety at Naval Air Station Pensacola, Fl until his retirement from active duty in September 2012. Bob is currently the Manager of Quality Engineering for Worldwide Safety and Assurance at the Walt Disney World Resort in Orlando, Florida and recently stepped down as a member of the NASA Safety Advisory Panel after four years

Topic Title: Safety by Design: Disney’s Approach to Worldwide Safety

Abstract: A look at the Disney process of creating a new attraction and designing it for maximized safety and fun! Discussed topics will include the Blue Sky concept, design and engineering, manufacturing and production, installation and testing, operational excellence and maintaining safety every day.

Frank Voehl

CEO & President, Strategy Associates, INC.

Bio

Chancellor of the Harrington Institute since 2002. Certified as a Grand Master Black Belt in Lean Six Sigma and Organizational Excellence. Senior Counselor in Process & Innovation Performance Excellence, Lean Six Sigma, Design for

Six Sigma, Lean Manufacturing, Problem Solving, Accelerated Performance Improvement and Policy Deployment.

Forty years of practical experience in leadership for process enhancement, analysis and consulting, software operations management, change management, and program development and operations leadership at Florida Power & Light (FPL), FPL QualTec CEO, Strategy Associates CEO/President, PPN Executive VP, and COO/Chancellor of the Harrington Institute.

Expert in the application of the process enhancement and innovation tools and methods to public and private organizations.

Trained and coached over 300 teams in Lean Manufacturing, Problem Solving, and Process Management. Initiatives and project teams generated savings over $20MM annually.

Noted author and series editor of over 40 books and hundreds of articles and technical papers in the field of business process management, innovation and quality improvement.

Provided input on the original design of the Malcolm Baldrige National Quality Award and facilitated its crossover to other nations and regions, including the Bahamas, South America, Europe and the Czech Republic.

Topic Title: Learning to Listen, to Story tell, to Lead

Abstract

The leader of the future’s purpose is to move more people is to do great things. It is their philosophical heartbeat: to inspire people to act and behave in ways which will enrich their lives, and those of people around them, both personally and at work. Everything leaders do in service of this purpose and Listening & Story telling provide us with powerful tools to make change happen. They are a great way of learning from others, and can help shape cultures within business. People may understand what you want them to do, but if they are not emotionally engaged they just won’t do it, session will give future leaders a way of inspiring colleagues.

Dr. Luis Rabelo

Associate Professor, University of Central Florida

Bio

LUIS RABELO, Ph.D. and Fulbright scholar, served as the NASA EPSCoR Project Manager from 2009-2011. Dr. Rabelo is currently an Associate Professor with the Department of Industrial Engineering and Management Systems at the University of Central Florida. He holds dual degrees in Electrical and Mechanical Engineering from the Technological University of Panama and Master’s degrees from the Florida Institute of Technology in Electrical Engineering, the University of Missouri-Rolla in Engineering Management, and a Joint Master’s degree in Systems Engineering & Management from the Massachusetts Institute of Technology (MIT). He received his Ph.D. in Engineering Management from the University of Missouri-Rolla, where he also did Post-Doctoral work in Nuclear Engineering.

Dr. Rabelo has authored over 300 publications/research reports and 3 US patents in Aerospace/Artificial Intelligence. He has received the Society of Automotive Engineers, Arch T. Colwell Merit Award, the Forest R. McFarland Award, and the SAE Russell S. Springer Award. He has been the advisor of 40 Doctoral and 45 MS students. In addition, Dr. Rabelo has received the ONE NASA award, a Fulbright scholarship, 2 NASA Group Achievement Awards, the 2008 Technological University of Panama (UTP) Distinguished Alumni Award (Panama), the 2011 23rd Annual Hispanic Engineer National Achievement Awards Corporation (HENAAC) Education Award Winner in STEM, and the 2012 National Engineering Educator of the year award presented by the Engineer’s Council.

Topic Title: Leadership in Technological Environments – What we have been learning!

Abstract

There are four Challenges in technological leadership: being a leader, classification of leadership, selecting our leaders, and creating leaders. This presentation will discuss our research and learning about these challenges. This learning has included several experiments and the utilization of tools from Quality Function Deployment (QFD).

Russ DeLoach

Director, Safety & Mission Assurance, NASA Kennedy Space Center

Bio

William Russ DeLoach is the Director of Safety and Mission Assurance (S&MA) for NASA at the John F. Kennedy Space Center. In this position, Mr. DeLoach is responsible for the planning and execution of Center and program S&MA activities at Kennedy Space Center (KSC), including the interface function with the S&MA Offices of NASA Headquarters, other Centers, other Government agencies, international governments, and private industry. He ensures NASA Programs at KSC, including Ground Systems Development and Operations, Commercial Crew, Launch Services, Orion, and the International Space Station, are provided with S&MA expertise making sure those programs are safe and successful, as well as to ensure the KSC institution and people that live and work at KSC are safe.

DeLoach began his NASA career in 1987 as an intern in the Army Materiel Command’s Quality & Reliability Engineering training program. He continued his career as a system engineer conducting reliability and system safety analyses and technical review, assessments of integrated ground systems, equipment and operations supporting the Space Shuttle Program and Space Station Programs. In 2000, he was selected as the S&MA Branch Chief within the Shuttle Processing Directorate providing surveillance of Space Shuttle ground operations. As his career progressed, he served as Shuttle Processing Mission Assurance Manager supporting ground processing, launch, and landing; and then moved into new & emerging program development efforts as NASA completed the Shuttle Program. In 2012 he became the Deputy Director of Safety and Mission Assurance, and the Director in 2014.

Topic Title: Kennedy Space Center is Go for Quality

Abstract

NASA is advancing its groundbreaking work in human spaceflight, science, technology and aeronautics. We remain committed to successfully launching the next systems to take humans to deep space and working with industry partners to transport cargo and astronauts to the International Space Station. NASA’s commitment to Safety & Quality are vital in meeting new challenges, ensuring our nation’s space program will remain the world’s leader in pioneering new frontiers in exploration, innovation, and scientific achievement.

Stephanie Thompson

QMD VC NextGen, American Society for Quality

Bio

Stephanie Thompson is an Arizona native and Arizona State University graduate with a Bachelor’s Degree in Operations Management and a Master’s Degree in Technology Management. She is a Certified Six Sigma Green belt and Certified Quality Auditor (CQA).

Stephanie is a Senior Member of the American Society for Quality (ASQ) and is an advocate for sharing quality with the next generation. As an active member in ASQ, she started as a student member, became the Secretary for the Human Development and Leadership division (2 years), started the Quality Devils which is a student branch of ASQ @ ASU, and has active involvement in several committees including Young Quality Professionals. She is currently the Vice Chair of Students with the Quality Management Division where her focus is on enhancing the value for student members by offering scholarships, publishing opportunities, conference registration, travel support, and support of student branches across the globe.

After serving as a Quality Manager for CampCorp Structures, manufacturing large-scale modular structures, she currently works as an operational excellence specialist and consultant.

Topic Title: Quality as a Way of Life - Using Strategic Planning for Personal Development

Abstract

This presentation will demonstrate how the utilization of strategic planning and quality tools are applicable to our personal and professional lives alike. Tying in DMAIC, PDCA, SWOT analysis, and SMART goals, students are guided through a personal planning & development exercise to understand the strategic planning process, concepts, tools, and how they translate into the boardroom.