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GRIDGRIDTelecom

Telecom

e-terrasentinelUtility Telecom Manager

TELECOM


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Generation Transmission Distribution Markets Telecom Oil and Gas

Mastering the complexity of the

utility telecom network

Power utility telecom infrastructures are

becoming ever more complex, integrating

a great variety of assets and covering many

generations of technology:

Transmission, multiplexing and switching

Optical, radio and Power Line Carrier (PLC)

technologies

Core and edge network components

Voice and Data facilities, etc.

Operational management of such a complex

telecom network requires an enhanced Situation

Awareness:

Network alarms and events consolidation

Network supervision through functional

layers visualization

Generic fault identi cation without in-

depth technological expertise

A New Vision of utility telecom

management is necessary

Evolution from flat interconnection of

equipment to a multi-layered infrastructure

Management of the layered infrastructure

merged with the management of inter-

layer services

In many electrical power utilities, telecommu-

nications are moving away from the integrated

activity of the Scada, Protection or Substation

operations into an activity of their own:

The broadband telecom network provides

communication services to multiple

applications and actors

A more formal relationship between the

provider and the multiple users of these

telecom services is required

Communication service users must be assured

of the quality of service that the network is

delivering to their applications:

Service dashboards re ecting appropriate

Performance Indicators and Metrics

Constant respect of pre-established service

levels dened through SLA (Service Level

Agreement)

Not to be flooded with unnecessary

information on faulty assets and technical

details of the infrastructure

Fault localization by 24/7

network supervision operator

without equipment expertise

Integrated management of

complex multi-vendor networks

End-to-end availability

monitoring and measurement

Reduced down-time and

maintenance costs through

prompt problem management

Rapid deployment irrespective

of networks legacy

technologies

Easy integration of new devices

and systems

Key Features

Service oriented management for power utilities telecom networks

Assuring optimal

communication services

for multiple users

PLC/Radio Optical Fiber Cable

WDM

SDH

Ethernet PDH

IP / MPLS

Ethernet

Communication Service

NetworkManagement

Support Service & Voice & Data

Site / Facility & Managemen

Asset & Monitoring

EMS/SCADA

Protection & Control

Functional Overlay View: identication ofcauses of network service faults

TELECOM e-terrasentinel


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An end-to-end, multi-layer, fault management

platform for telecom infrastructure and services

in the Power Utility:

Consolidate alarms and events from

communication infrastructure for real-

time visibility and control

Create customized views by functional layer,

application, geography or technology domain

Generate User Service Dashboards providing

service metrics and performance indicators

Monitor the quality of service and the respect

of the SLA for communication services

A unied global approach to operation and

maintenance tasks and service management

for the telecom network and its related

assets in the operational environment

Initiate, track and close incident records

associated to fauly assets and services

and assign ownership to relevant actors

Possible integration into Alstom Grid Telecom

maintenance service contracts

Technical data

Functional layer views

Merged approach to

infrastructure and service

Functional overlay for root

cause analysis

QoS Dashboards for each class

of service

Key Points

Merging telecom overlay and service management

Architecture N-tiers application based on a service

oriented architecture model OSRed Hat Linux (server) - Windows

XP - Windows 7 (client) Microsoft .Net 3.5 (client) - Java 1.5

(server) - PostgreSQL (Database) Multilanguage support

Availability Redundancy through asynchroneous

data replication

Volume of network alarms Not limited (multiple acquisition units)

Number of clients Up to 20 through separate licenses

Alarm management Alarm Reduction (Deduplication) -

Multiple alarm indications provided

by the same event and element are

removed (grouped) to avoid ooding

the operator Alarm Priority and Acknowledge Alarm Re nement - Alarms labels

translated into explicit and vendor-

independent language.

Incident management Task Assignment and Tagging (Assets

and Services)

Service management Service Availability Statistics

Estimation and User Dashboards

Problem management Root Cause Analysis - Represent

alarms and events across multiple

layers of infrastructure and service in

order to visualize the root cause of a

problem.

Event reporting and notication Service Level Monitoring with

temporal analysis Generates triggers on event conditions

(asset and service status, service

availability), which can be used for

different actions (audible alert signal,

SMS, e-mail, etc.)

Security and authentication Password protected, Role-based

Authorization (RBAC), Encrypted Web-

services

Characteristics of the e-terrasentinelnetwork telecom supervisor

Two examples of e-terrasentinelfunctionalmaps showing SDH Transmission layer

and Access Multiplex layer networks

e-terrasentinelService Dashboardproviding Service interruption and

Availability data for a particulargroup of network users



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Telecom

For further information

please contact:

Alstom Grid Inc.

10865 Willows Rd. NE, Redmond

WA 98052-2502, USA

Tel: +1 (425) 822 6800

e-mail: [email protected]

Alstom Grid Worldwide Contact Centerwww.Alstom.com/grid/contactcentre/

Tel: +44 (0) 1785 250 070

www.Alstom.com

Alstom2011.Allrightsreserved.Informationcontainedinthisdocumentisindicativeonly.Norepresentationorwarrantyisgivenorshouldbereliedon

thatitiscompleteorcorrectorwillapp

lytoanyparticularproject.Thiswilldependonthetechnicalandcommercialcircumstances.

Itisprovidedwithout

GRIDGRID


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