DWR_SAP Roundtable Analytics Presentation 10-20-16 Final_update_SAP

BETTER ANALYTICS for OPTIMAL BUSINESS OPERATIONS

CALIFORNIA DEPARTMENT OF WATER RESOURCES

© 2016 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERVED. 2

Mission Statement:

The Department of Water Resources (DWR) is responsible for managing and protecting California’s water resources. DWR works with other agencies to benefit the State’s people and to protect, restore and enhance the natural and human environments

DWR Today:

• 3,200 Employees• Responsible for Operating and Maintaining the California State Water Project• Approx. $4 Billion /yr. Operational Budget

DWR & SAP:

• Began Project to Implement SAP to run all Financial Operations in 1997• Deployed SAP in 1999• Utilizes CORE ECC functionality for Financial Management, Materials Management,

Plant Maintenance and Human Resources• 2006 migrated from ECC 4.5b to 6.0• Recently added HANA & Business Objects for Analytics

WHO ARE WE?


DWR’s JourneyMigrating from “Just Reports” to “Analytical Way”


DWR Key Objectives1. Provide the DWR Business Users with analytical capabilities – to easily distill

large volumes of data into useful information

2. Enable the DWR Business Users - to more effectively perform analysis, decision-making and information reporting activities

3. Empower the DWR Business Users - with self-service analytical and reporting capabilities

4. Provide the DWR Enterprise – an extendible, flexible, scalable, and cost effective analytical and reporting platform


Our Challenges Ability to meet Analytical and Reporting requirements - of multiple lines of

business in a timely fashion

Provide for Advanced Analytics – insights and intelligence from the data

Traditional Data Warehouse and BI modeling methodologies and processes - lack of flexibility

Volume, Variety, and Velocity - of Data

DWR Business and Technical - staff skill-sets

Moving Organization from Reporting - to Analytics “Mind-set”


Previous DWR Environment - “Pain Points” DWR’s ECC System environment lacked effective analytical and reporting capabilities

• Inability to easily combine, aggregate and integrate data • Inability to deliver intuitive analytical information and visualization• No dynamic advance cross-data querying or analysis components

DWR Business User spend about 80% of their time doing “Data Manipulation”

Heavy emphasis and utilization in utilizing MS-Excel based on an off-line, disconnected and unsecure model for Reporting• Different versions of the “truth”, security and access potential risks….

Time-consuming development of custom reports• Creating significant risk of not meeting critical business information needs and mandated reporting

requirements in a timely manner

“Was designed & deployed with focus on Transactional Data”

Lots of manual downloading of data to Excel spreadsheet

Potential Organizational Risk & Exposure

Inefficiencies and Increased Costs


Big Data Technology Approach Leads to Better Analytical and Reporting Environment

Old School WILL NOT WORK Standard Data Warehouse BI approach Does Not Address Challenges

DWR Analytical Business Opportunities and Challenges Required New Approach

DWR moved to Big Data Architecture Approach for SAP SAP HANA

• In-memory platform for processing high volumes of data in real-time• Allows analysts to query large volumes of data in real-time• Natively supports SAP ECC data structures and various Analytics and Reporting tool-sets

Provided DWR a flexible and extendable data and business intelligence platforms

Platforms provide intuitive, self-service access to business data that was not available through normal SAP ECC reporting capabilities

SAP ERP reporting capabilities


Value Realized

Transition… from Transactional/ Reactive Reporting to Proactive, Self Service based Analytical Analysis of our Business Operations

Speed…. Increase the velocity of information to enable better and faster Operational Decisions

Standardize…. Reduce the amount of different tools being used for Reporting

Protect…. Ensure proper security policies are used around access, visibility and modification of Operational Data

Integration…. Ensure whatever Toolset/Analytics Platform was chosen leveraged native, supportable integration into the Department’s SAP ECC system

Reduce…. Overall Total Cost of Ownership & Operation, around Enterprise Reporting & Analytics

while….

Improving DWR’s Analytical and Reporting Capabilities


What did we Achieve….ANALYTICS STRATEGY and ENTERPRISE PLATFORM for DWR

Key Achievements:

1. Create ability to view, correlate, analysis – SAP FI/FM/CO/HR and other data elements2. Significantly improved reporting and analysis performance 3. Reduced overall DWR –Total Cost of Ownership (TCO) for our SAP analytics and reporting4. Provide DWR Business Users - Self-service analytical and reporting capabilities5. Provided intuitive real-time business information to DWR Sr. Leadership6. Increased overall analysis capabilities within the Department7. Enabled DWR Decision Makers to reimagine ways to run the organization8. Addressed various users needs in manner which they could effective utilize data 9. Provided VERY large amounts of data in real time informational tables, charts, reports, graphical

formats

… We are now a Analytics based organization headed to Predictive Analytics


Analytic Views


Analytic Views


Understand Organization’s Business Lines Analytical and Reporting Needs

Develop Strategic and Tactical Roadmap for Analytical and Reporting Direction

Don’t Boil The Ocean

Business Users Education and Outreach is a “Must”• “Reporting vs Analytical Mindset”• “List are Not Reports” • “Reports are Not Analytics”• Hands-on How to use tool-sets

Active Business Sponsorship and Stakeholder Involvement

Create Analytical “Back-Office” focused roles and responsibilities

Utilize Native SAP ECC Integration Capabilities – “Not a Development Effort or Interface Strategy”

Address Analytical and Transactional Requirements and Approaches Differently across the various business lines

KEY SUCCESS ATTRIBUTES & LESSONS LEARNED


Our Journey Continues….

DWR will continue to utilize SAP business enabling technologiesto improve our overall business performance

What’s On the Horizon ?

Incorporate additional SAP data from new Applications we are planning to bring on-line• Project and Portfolio Management• Multi-Resource Scheduling• Public Budget Formulation• Learning Management

Expand SAP Analytical capabilities out to other DWR lines of business• Operations & Maintenance, Engineering….

Continue and improve DWR Business User educational efforts


Q & A Session

Gerri La Rue Higgs – SAP Center of Services Branch Chief

Pam Ceccarelli – DWR SAP Services Manager

Thank You!

Documents

DWR_SAP Roundtable Analytics Presentation 10-20-16 Final_update_SAP