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DSM Manila

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Established in 2007, DSM Manila LLC provides

Shared Services support in the Philippines for the

White & Case LLP, a pioneering global law firm that

help clients attain their goals and aspirations in

today’s G20 world, with its cross-border and diverse

legal expertise with specializations in Antitrust, Asset

Finance, Banking, Capital Markets, Climate Change,

Commercial Litigation, Data Privacy, Employment &

Benefits, Environmental, Financial Restructuring and

Insolvency, Intellectual Property, International

Arbitration and trade, and Mergers & Acquisitions,

among others.

As shared services subsidiary of White & Case LLP,

DSM Manila BPO provides a range of back office support functions including administration (Risk

Management, Conflicts & New Business, Client & Concierge Services, Document Services and Project

Management Support); financial management (General Accounting, Accounts Payable, Billing

Coordination, Data Processing, Financial Analysis, and Strategic Sourcing, Taxation & Procurement);

human resource management (HR Information Systems, Recruitment Administration, HR Reporting

Systems, International Benefits Administration, Training Administration and Global Mobility

Support); knowledge (Library Systems, Information Management, Competitive Intelligence Research,

and Intranet Content Management); marketing (Creative & Graphics Design, CRM Data Resources,

Website Content Management, and Data Mining & Management ) and information technology data

services (Active Directory Management, Information &Technology Training, and the worldwide

Service Desk) in support of the more than 30 offices of White & Case firm in 23 countries across

O‘Ahu AccommodationsUnique Rentals in O‘Ahu. Book accommodations from $49/night.

DSM Manila @ Call Center Beat http://www.callcenterbeat.com/dsm-manila/

1 of 7 22-Aug-15 18:46

the world including North America, Latin America, Europe, Asia, the Middle East and Africa.

DSM Manila Philippines also operates the Network Operations Center for Infrastructure

Engineering, Messaging Engineering, Server Engineering, Security Engineering, and Telecoms

Engineering. Finally, DSM Manila also provides internal Support Services such as budget & Control,

Human Resources, Recruitment, Learning & Development, Health & Wellness, Facilities Management,

Procurement & Supply Chain.

As a Shared Services providers, DSM Manila integrates customer- courtesy with ingenuity and

innovation, and aims to surpass client expectations by providing excellent customer service, better

adaptability and appropriate solutions to different issues and concerns. In lieu of which, the company

the DSM Learning & Development department that conducts employee continuous learning program

called “DSM University” for its employees for their professional and personal development.

DSM Manila Philippines call center office address:

DSM Manila Makati

7/F Tower 2, The Enterprise Center

Ayala Ave. cor Paseo de Roxas

Makati City, Philippines

+63 2 479-5888

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DSM (MANILA) LLC - PHILIPPINE BRANCH

www callcentrebeat com/dsm-manila/

Tags: competitive intelligence research, concierge services, server engineering, technology data

services, website content management

Category: Call Center Companies, Call Centers in Makati

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