DS Kony CRM Datasheet 03

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    Empower your sales teams with Kony CRM

    Kony CRM provides sales organizations with the necessary

    real-time information to optimize the sales cycle, drive

    productivity, and promote collaboration.

    Kony CRM allows companies to:

    1. Manage opportunities in real-time: Provide visibility

    into account activity throughout the sales cycle 2. Drive pipeline management: Create, consume,

    and collaborate on pipeline activity to accelerate sales

    3. Measure and optimize performance: Leverage

    Reporting and analytics to gain actionable insights

    Kony CRM

    Kony | Empowering Everywhere

    Eliminate downtime to create

    and update account, lead and

    opportunity information

    Mitigate erroneous data with

    real-time and accurate contact

    information

    Respond to contacts quickly

    within the application

    Enhance account prole by

    logging notes and activity

    information

    Drive collaboration throughnotes capabilities

    Deliver push and in-app notications

    of new leads and opportunities to

    your sales team

    Leverage pre-built Kony platform

    connections to integrate with

    existing systems such as Salesforce,

    Siebel/ Oracle, and SAP (for e.g.

    via SkyMobile24 with SAP)

    Ready to consume customers

    customizations

    Ready to orchestrate workows with

    multiple systems and datasets

    Provide capabilities to access data in

    real-time and offline scenarios

    Analyze activity details, history

    and related transactions

    Log follow-up actions with activity

    partner, attendees and owners Collaborate with account teams

    via the notes functions

    Streamline communication and

    visibility into customer issues

    Ensure that immediate action is

    taken to resolve customer inquiries

    Proactively identify and mitigate

    future issues

    Access details and history about

    opportunities

    View and edit quote details and

    related transactions

    View and edit sales orders details

    and history

    Account Management Integration

    Activity Management

    Customer Support

    Opportunity Management

    Kony CRM delivers:

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    Kony CRM is built on the Kony Apps Cloud, designed to deliveruser-first, multi-channel experiences for the enterprise.

    Kony CRM

    Reach any channel to engage your

    customer base or support your

    BYOD program

    Design a consistent, workow-

    optimized user experience per device,

    without rework Minimize user input by leveraging

    device capabilities (including camera)

    Future-proof your apps, backed

    by Konys industry-leading SLA to

    ensure your investment never

    becomes obsolete

    HTML5 with Single Page Architecture (SPA), HTML4, Hybrid

    and Native Apps

    iOS, Android, BlackBerry, Windows Phone, Symbian, J2ME, and More

    Smart Phones, Tablet, Desktop Native, Kiosk, Feature Phone and

    Desktop Web

    Direct database access (JDBC/ODBC)

    ERP/CRM connectors to SAP, Oracle, Siebel, PeopleSoft

    Web services (REST, JSON, Java) and Composite Services

    Quickly customize your app

    experiences without writing a line of code

    Provide distinct user experiences by

    channel, locale, or environment

    Customize application features, business

    rules, layouts, styles, and languages

    Publish updates in real time on mobile

    apps in production without requiring

    users to update

    Choose a wide variety of user behaviors

    you want to track for both real-time and

    offline analysis. Use your own analytics

    tools or those provided by Kony

    Dene URLs, data elds, processing

    characteristics, and more, all related

    to the unique back-end systemsfeeding your mobile apps

    Easily extend applications to support

    business-specic requirements and

    third party functionality

    Integrate with back-end systems like

    Salesforce, Siebel/Oracle, and SAP

    (for e.g. via SkyMobile24 with SAP)

    Align and drive your roadmap at

    your pace

    Dierentiate while reducing risk from

    building applications from scratch

    Ease of incorporating future updates

    Multi-Channel: Configurable: Extensible:

    Kony is the fastest growing cloud-based mobile application development platform (MADP) in the industry withover 600 live multi-channel apps, serving over 20 million end users across 45 countries, and generating over 1billion sessions. The Kony Experience Platform is an integrated software development lifecycle (SDLC) platformto dene, design, develop, test, deploy, and manage multi-channel applications from a single code base. WithKony, you can deliver stunning user-rst experiences, get to market faster, and lower your application TCO.Kony also oers a suite of more than 33 ready-to-run B2E and B2C apps that enable customers to quickly extendtheir business.

    For more information, please visit www.kony.com. Connect with Kony on Twitter, Facebook, and LinkedIn.

    7380 West Sand Lake Road #390 | Orlando, FL 328191.888.323.9630 |[email protected] | www.kony.com/products/apps/crm

    2013 Kony, Inc. All rights reserved.

    Kony CRM supports: