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Empower your sales teams with Kony CRM
Kony CRM provides sales organizations with the necessary
real-time information to optimize the sales cycle, drive
productivity, and promote collaboration.
Kony CRM allows companies to:
1. Manage opportunities in real-time: Provide visibility
into account activity throughout the sales cycle 2. Drive pipeline management: Create, consume,
and collaborate on pipeline activity to accelerate sales
3. Measure and optimize performance: Leverage
Reporting and analytics to gain actionable insights
Kony CRM
Kony | Empowering Everywhere
Eliminate downtime to create
and update account, lead and
opportunity information
Mitigate erroneous data with
real-time and accurate contact
information
Respond to contacts quickly
within the application
Enhance account prole by
logging notes and activity
information
Drive collaboration throughnotes capabilities
Deliver push and in-app notications
of new leads and opportunities to
your sales team
Leverage pre-built Kony platform
connections to integrate with
existing systems such as Salesforce,
Siebel/ Oracle, and SAP (for e.g.
via SkyMobile24 with SAP)
Ready to consume customers
customizations
Ready to orchestrate workows with
multiple systems and datasets
Provide capabilities to access data in
real-time and offline scenarios
Analyze activity details, history
and related transactions
Log follow-up actions with activity
partner, attendees and owners Collaborate with account teams
via the notes functions
Streamline communication and
visibility into customer issues
Ensure that immediate action is
taken to resolve customer inquiries
Proactively identify and mitigate
future issues
Access details and history about
opportunities
View and edit quote details and
related transactions
View and edit sales orders details
and history
Account Management Integration
Activity Management
Customer Support
Opportunity Management
Kony CRM delivers:
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Kony CRM is built on the Kony Apps Cloud, designed to deliveruser-first, multi-channel experiences for the enterprise.
Kony CRM
Reach any channel to engage your
customer base or support your
BYOD program
Design a consistent, workow-
optimized user experience per device,
without rework Minimize user input by leveraging
device capabilities (including camera)
Future-proof your apps, backed
by Konys industry-leading SLA to
ensure your investment never
becomes obsolete
HTML5 with Single Page Architecture (SPA), HTML4, Hybrid
and Native Apps
iOS, Android, BlackBerry, Windows Phone, Symbian, J2ME, and More
Smart Phones, Tablet, Desktop Native, Kiosk, Feature Phone and
Desktop Web
Direct database access (JDBC/ODBC)
ERP/CRM connectors to SAP, Oracle, Siebel, PeopleSoft
Web services (REST, JSON, Java) and Composite Services
Quickly customize your app
experiences without writing a line of code
Provide distinct user experiences by
channel, locale, or environment
Customize application features, business
rules, layouts, styles, and languages
Publish updates in real time on mobile
apps in production without requiring
users to update
Choose a wide variety of user behaviors
you want to track for both real-time and
offline analysis. Use your own analytics
tools or those provided by Kony
Dene URLs, data elds, processing
characteristics, and more, all related
to the unique back-end systemsfeeding your mobile apps
Easily extend applications to support
business-specic requirements and
third party functionality
Integrate with back-end systems like
Salesforce, Siebel/Oracle, and SAP
(for e.g. via SkyMobile24 with SAP)
Align and drive your roadmap at
your pace
Dierentiate while reducing risk from
building applications from scratch
Ease of incorporating future updates
Multi-Channel: Configurable: Extensible:
Kony is the fastest growing cloud-based mobile application development platform (MADP) in the industry withover 600 live multi-channel apps, serving over 20 million end users across 45 countries, and generating over 1billion sessions. The Kony Experience Platform is an integrated software development lifecycle (SDLC) platformto dene, design, develop, test, deploy, and manage multi-channel applications from a single code base. WithKony, you can deliver stunning user-rst experiences, get to market faster, and lower your application TCO.Kony also oers a suite of more than 33 ready-to-run B2E and B2C apps that enable customers to quickly extendtheir business.
For more information, please visit www.kony.com. Connect with Kony on Twitter, Facebook, and LinkedIn.
7380 West Sand Lake Road #390 | Orlando, FL 328191.888.323.9630 |[email protected] | www.kony.com/products/apps/crm
2013 Kony, Inc. All rights reserved.
Kony CRM supports:
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