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DPDHL’S STRATEGY 2020 AND THE ENERGY SECTOR John Gilbert - Member of the DPDHL Corporate Board & Global CEO Supply Chain

Global Energy Conference | Houston | 7 October 2014

2 Global Energy Conference | Houston | 7 October 2014

Agenda

1 DPDHL Strategy 2020

3 Energy sector

2 DHL Supply Chain Strategy 2020

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Next horizon on the back of a successful Strategy 2015

DPDHL Corporate Framework

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2009 today 2015 2020

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Our aspiration for 2020: defining our industry

When people think of logistics,

we want them to think DPDHL

WE are the most global

WE are the quality leader

We are most customer-centric

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DPDHL Strategy 2020

Grow.

… to achieve sustainable

above-market growth.

We expand in new

segments …

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Leader in eCommerce

related logistics

Accelerate footprint

shift towards

emerging markets

Tap new market

opportunities for

organic expansion

Connect.

… to achieve quality leader-

ship & service excellence.

We connect across the

organization …

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One global team

Certified specialists for

everything we do

Connected approach in

operations, commercial,

green solutions and

shared services

… to achieve industry-

leading margins.

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Logistics as our core

Committed to the needs

of our stakeholders &

our planet

A family of divisions

Focus.

We focus on what has made

us successful …

6 Global Energy Conference | Houston | 7 October 2014

Agenda

1 DPDHL Strategy 2020

3 Energy sector

2 DHL Supply Chain Strategy 2020

7 Global Energy Conference | Houston | 7 October 2014

Strategy 2020 for DPDHL’s Supply Chain division

Defining the industry globally through cost efficient, high quality and innovative solutions

FOCUS

Drive standardization and

reduce complexity …

GROW

Shift the portfolio …

CONNECT

Create an effective

organization globally …

… to increase efficiency … to enable change … to improve profits

OUR APPROACH:

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Strong leadership and extensive experience in supply chain management

Global DHL Supply Chain management board

Business units Global functions

CEO

SUPPLY CHAIN

John Gilbert

North America

Scott Sureddin

Latin America

Jose Nava

Williams Lea,

Public Sector

Dan Ellerton

Mainland Europe,

Middle East,

Africa

Paul Graham

Asia Pacific

Oscar De Bok

UK & Ireland

Perry Watts

CIO, Products,

Solution Design

Alex Pilar

COO

Paul Graham

CDO

Graham Inglis

Human Resources

Rob Rosenberg

CFO

Dietrich Franz

Service Logistics,

Life Sciences &

Healthcare

Graham Inglis

Global program

VP, CSCS*

Richard Pooley

* Non-Board member

Global Energy Conference | Houston | 7 October 2014

9 Global Energy Conference | Houston | 7 October 2014

Agenda

1 DPDHL Strategy 2020

3 Energy sector

2 DHL Supply Chain Strategy 2020

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Engineering &

Manufacturing Automotive Technology

Life sciences &

Healthcare Energy

• Aerospace &

Aviation

• Construction

Equipment

• Industrial

Equipment

• Non-Energy

Mining

• Commercial

Vehicles

• Component

Manufacturers

• Passenger

Vehicles

• Tires

• PC & Notebooks,

EMS & ODMs

• Imaging, Printing

+ Semiconductors

• Consumer

Electronics and

Mobile Devices

• Networks

• Pharmaceuticals

(Human/Animals)

• Medical Devices

• Clinical Trials/

Research

Organizations

• Healthcare

Distributors

• Healthcare

Services

• Oil & Gas

Upstream

• Oil & Gas

Downstream

• Power and

Utilities

• Energy Mining

Focus industry sectors

Global Energy Conference | Houston | 7 October 2014

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DHL overview – a focus on energy

Global Energy Conference | Houston | 7 October 2014

Largest network for mail distribution worldwide

Market leader in air, ocean, road & intermodal services & industrial projects

Leading provider of integrated supply chain solutions

Presence in more than 220 countries

Oil & Gas

Upstream &

Downstream

Chemicals & Petrochemicals

Capital Projects

Operations Support

DHL Revenue

> € 1.3 Bn pa

DHL Customer Solutions

& Innovation

Global Energy Sector

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Energy sector vision

“To be The Logistics Company for the Energy Sector As a global leader in integrated

energy logistics, DHL offers safe

and compliant solutions that bring

value to energy companies by

improving their productivity and

increasing efficiency.