Domino's Presentation

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    HISTORY COMPANY PROFILE CONCEPTUAL DISCUSSION RESEARCH MYTHOLOGY DATA ANALYSIS AND INTERPRETATION FINDINGS RECOMMENDATIONS

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    In 1960, TOM MONAGHAN and his brother,

    JAMES, purchased DOMINICK'S a small

    pizza store in Ypsilanti, Michigan.

    Tom Monaghan renamed the business

    DOMINO'S PIZZA, INC. in 1965.

    In 1967, the first Domino's Pizza franchise store

    opened in YPSILANTI.

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    By 1978, the franchise opened its 200th store.

    Domino's opened its FIRSTINTERNATIONAL STORE, inWINNIPEG, CANADA.

    In 1997, Domino's opened its 1,500th

    international location, opening seven stores inone day across FIVE CONTINENTS.

    After 38 years of ownership, Tom Monaghan

    announced his retirement and sold 93 percent ofthe company to Bain Capital, Inc. for about $1billion.

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    Type - Public Industry - Restaurants

    Founded - Ypsilanti, Michigan, U.S.

    (June 10, 1960)

    Headquarters - Ann Arbor,

    Michigan, U.S.

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    Key people - Founder - Tom Monaghan,

    CEO - J. Patrick Doyle

    Products - Pizza, sandwiches, pasta,chicken wings, desserts

    Revenue - $1.425 billion USD (2008)

    Employees1,45,000

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    Dominos Pizza has shaped theirmarketing strategy into a juggernaut thathas enjoyed nearly half a century ofsuccess.

    Currently a market followersecondonly to Pizza HutDominos longevityand rapid rate of growth is due largely to

    their ability to establish, maintain, andremain true to their original marketingmix.

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    Dominos success, however, is due to the factthat they have been able to differentiatethemselves on a very crowded playing field.

    Its Types:-

    Product Promotion

    Price Place

    People Process

    Physical evidence

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    Research can be defined as the search for

    knowledge, or as any systematic investigation,

    with an open mind, to establish novel facts,

    usually using a scientific method.

    Its Two Methods Are:-

    Exploratory research

    Constructive research

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    Exploratory research:-

    It is a type of research conducted for a problem that

    has not been clearly defined. helps determine the best

    research design, data collection method and selection

    of subjects. such as informal discussions withconsumers, employees.

    Constructive research:-

    Constructive research is perhaps the most common

    computer science research method. This type of

    approach demands a form of validation that doesnt

    need to be quite as empirically based as in other types

    of research like exploratory research.

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    Sampling Methodology Sample Element/ Sample Unit

    50 people would take for this report

    Sampling Extent

    Delhi and NCR

    Time Frame

    1015 days.

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    Sampling Technique

    Sampling chosen with the Random method

    Sample Size

    50 people would take for this report Limitation

    Only Delhi & NCR region covered for this

    report because of not availability of time andresource. Also for financial disclosurecompany are not sharing more internalinformation either.

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    How satisfied are you with our service from Dominos?Extremely Satisfied

    Very Satisfied

    Neutral

    DissatisfiedVery Dissatisfied

    Interpretation

    From the above pie chart it is clear that most of the people are Very

    Satisfied (about 34%) from the Services of Dominos Pizza and 32%of the people have Neutral Behavior and 16% of the people are

    Extremely Satisfied.

    14%

    31%29%

    11%

    15%

    Satisfaction Level

    Extremely

    SatisfiedVery Satisfied

    Nuetral

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    Would you recommend Dominos to others?

    Yes

    No

    Interpretation

    From the above pie chart, it is clear that most of thepeople (about 82%) will recommend DominosPizza to others. And 18% will not.

    82%

    18%

    Sales

    YES

    NO

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    How do you rate the quality of Dominos product?

    Poor

    Fair

    GoodVery good

    Excellent

    Interpretation

    As per the above pie chart, it is clear that most of the people rated good the qualityof Dominos Pizza (about 35%), and 31% of the people have very good review aboutthe quality of Dominos pizza and 14% of the people think that its quality isexcellent.

    7%16%

    41%

    36%

    QUALITY RATINGS

    POOR

    FAIR

    GOOD

    VERY GOOD

    EXCELLENT

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    In your opinion Dominos pizza is better than Pizza Huts

    pizza?

    Better

    Worse

    About the same

    Interpretation Above chart says that, the majority of the people (about 44%) believes

    that Pizza huts and Dominos Pizza are about the same, and about40% believes that Dominos pizza is better than Pizza hut.

    40%

    16%

    44%

    Sales

    BETTER

    WORSE

    ABOUT THE

    SAME

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    What other brands of pizzas have you heard of?

    Pizza hut

    Sbarro

    Chicago pizza

    Papa Jones

    Interpretation

    In the above chart, there are 50 people and everybody is aware ofPizza hut, and 27 are aware of Sbarro, 26 are aware of ChicagoPizza, and 35 are aware of Papa Jones.

    0%20%40%60%

    80%100%

    Chart Title

    HEARD NOT HEARD

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    Less in Indian varieties

    No happy hours

    No attention to customer in restaurants.

    Not enough combo meals

    No new advertisement lauched in the market.

    No liquor service for adults

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    The company should stress on the customer inrestaurant rather than on delivery.

    The company should introduce More combo meals. The company should introduce happy hours Once or

    twice a week for customers.

    The company should increase their Working hours.

    The company should introduce new varieties in Indianrecipes.

    The company should introduce liquor service for adults.

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