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• Best Practice Leadership
• Program Strategies to Meet Challenges
• Challenges in the Year Ahead
• Report Against Performance Measures
Know Net 2:DOE Agency Portal
Knowledge Management, e-Learning & Performance
Support
DOE Property Management Virtual Workshop May 20-23 2013
Know Net 2 DOE Agency Portal: Report Against Performance Measures
168
332
Accounts Used
Accounts Unused
500 Total Accounts Purchased; 168 Used
DOE Agency Portal: Account Usage
Know Net 2 DOE Agency Portal: Report Against Performance Measures
Bonneville_Power_AdministrationChicago
EM Consolidated Business CenterGolden Field Office
HQ Procurement ServicesIdaho
Legacy ManagementNational Energy Technology LaboratoryNaval Petroleum and Oil Shales Reserve
Naval Reactors Laboratory Field OfficeNNSA Service Center
Oak RidgeOffice Of Administration HQ MA 43
Office of River ProtectionRichland Operations
Savannah RiverSoutheastern Power Administration
Southwestern Power AdministrationStrategic Petroelum Reserve ProjectWestern Area Power Administration
0 5 10 15 20 25 30
DOE Office Users
Know Net 2 DOE Agency Portal: Report Against Performance Measures
Grade 1Grade 2Grade 3Grade 4Grade 5Grade 6Grade 7Grade 8Grade 9
Grade 10Grade 11Grade 12Grade 13Grade 14Grade 15
Contractor
0 10 20 30 40 50 60 70 80
Total Users by Grade
Total Users
Know Net 2 DOE Agency Portal: Report Against Performance Measures
VisitsA visit occurs when a web page is loaded from the server thus "visiting" the page.
Unique Visits/Visitors Monthly Report April 2013
Site What It Does Unique Visitors/VisitsDOE Portal Integrates "know why" with "know
how" so you can "know now!" 297/5,372
Logistics SuperSite Home to intellectual resourcesat the Federal as well as DOE levels common to The Know Net 2 Desk References & Training Courses
202/1,908
Personal Property Management Desk Reference & Training Course (PMDR)
Presents knowledge, e-learning and performance support highly integrated to Federal law, as well as DOE,regulation, policy and guidance integrated with Lessons and Performance Support
289/5,672
Assessments Allows individual users and DOE to easily document knowledgetransfer at certain proficiency levels through online testing
Not Yet Implemented; Coming soon
Unique VisitorA unique visitor is a statistic describing a unit of traffic to a website, counting each visitor only once in the time frame of the report
Know Net 2 DOE Agency Portal: Challenges in the Year Ahead
Challenges
Incentivizing DOE Employees and Contractors to Set Up An Account on the DOE Agency Portal
Rolling Out The Personal Property Management Desk Reference & Training Course Assessments for DOE Employees for Credit
Integrating with DOE Personal Property Management Division for Award of Continuous Learning Points (CLP) for Successful Assessment Completion
Encouraging DOE Contractors to Complete these Assessments through Coordination with Their Organizations and DOE OPMOs
Know Net 2 DOE Agency Portal: Program Strategies to Meet Challenges
Challenge Strategy
Incentivizing DOE Employees and Contractors to Set Up An Account on the DOE Agency Portal
Conduct Webinars for Each DOE Office for DOE Employees and DOE Contractors
Rolling Out The Personal Property Management Desk Reference & Training Course Assessments for DOE Employees for Credit
Coordinate Notifications with Each DOE Office and DOE Agency Portal Users Providing Procedures and Follow-Up
Integrating with DOE Personal Property Management Division for Award of Continuous Learning Points (CLP) for Successful Assessment Completion
Review and Coordinate Entire Assessment Launch with DOE Personal Property Management Division
Encouraging DOE Contractors to Complete these Assessments through Coordination with Their Organizations and DOE OPMOs
Conduct Webinars for Each DOE Office for DOE Employees and DOE Contractors
Know Net 2 DOE Agency Portal: Best Practice Leadership
Best Practice
Unlimited usage at low cost as opposed to the standard one time trip to a training class with associated expense and lost opportunity costs
Elimination of the drop-off in retention rates after a training class with the simple approach of an employee knowing actionable knowledge is always on the DOE Agency Portal on Know Net 2
Up-to-date 24/7 electronic access and retrieval is superior to paper manuals, out-of-date CDs or limited access to training class instruction after course completion
Custom integration of DOE policy, procedures and processes is superior to generic training classes with no integration
Improved efficiency through use of the same system for lesson distribution as well as policy, process and procedure performance support. Every use builds upon every past use and prepares for every future use as employees know they can find it on The DOE Agency Portal on Know Net 2!
It's about performance!
Know Net 2 DOE Agency Portal: Conclusion
Know Net 2: DOE Account Application Formhttp://www.knownet2.com/doe_account_application_form.asp
Know Net 2: DOE Agency Portalhttp://www.knownet2.net/doe_portal/
Know Net 2: Contacts
Tyrone WareIndustrial Property Management SpecialistDOE Personal Property Policy Division202-287-1596Email: [email protected]
Karen McKirchy, McKirchy & Company563-332-8888Email: [email protected]: http://www.mckirchy.com
