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    Subtitle

    Documentation and

    RecordingCommunication with the HealthcareTeam

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    Document and Reporting

    Ensures quality of care

    Regulatory agencies require it

    Medicare reimbursement dependsupon it

    Shows nursing action

    Serves as a legal document

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    Reporting

    Summary of activities, observations,and actions performed

    Objective and non-judgmental

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    Reports

    Oral or written

    Shift report

    Verbal reports to physicians Miscellaneous

    Written lab reports

    Dietary reports Social workers notes

    PT, OT, Speech therapies

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    Types of Reports

    Change of shift Oral, audiotape, rounds

    Telephone

    Transfer Incident

    Any event not consistent with routine careof client

    Concise, objective Not a part of the chart Oral, audiotape, rounds

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    Confidentiality

    Law protects any information gainedby exam, observation, conversation,or treatment

    Information not discussed or sharedwith anyone not directly involved inpatients care

    Nurses are legally and ethicallyobligated to keep patient informationconfidential

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    Medical Records

    Permanent written communications

    Continuing account of care status

    Discussion, discharge planning,conferences, consultations

    All caregivers can benefit from

    information and plan accordingly

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    Purpose of Records

    Communication

    Financial billing

    Education Assessment

    Research

    Auditing and monitoring Legal documentation

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    Documentation

    Anything written or printed that isrelied upon as a record of proof forauthorized persons

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    Standards for Documentation

    Federal regulations-Medicare andMedicaid

    State and Federal regulations JCAHO

    Professional standards ANA

    Facility policies- charting techniquesand responsibilities

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    Legibility

    All charting should be easy to read

    Reduces errors

    May be used in court years after caregiven

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    Factual

    Descriptive, objective information

    Decreases misinterpretation

    Do not use seems, appears,apparently, good well

    Subjective information is

    documented with clients own wordsin quotations

    No opinions

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    Complete and Concise

    Thorough, exact, brief, and NO blah,blah, blah blah

    Clear and succinct

    Eliminate irrelevance

    Short and to the point (long notes

    difficult to read) Too abbreviated gives impression of

    being hurried and incomplete

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    Timeliness

    Delay in reporting can result in seriousomissions and delays in care

    Late entries may be interpreted as negligence

    Certain things must be reported at time ofoccurrence

    Routine activities need not be chartedimmediately

    Military time used

    No leaving until important informationrecorded

    Avoids errors and duplication of care

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    Accurate

    Reliable and precise

    Exact measurements when possible

    Use only accepted abbreviations Spell correctly

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    More accuracy

    No charting for someone else

    Students notes are countersigned byperson who assured care was given

    Descriptive entries signed with fullname and status (first initial, lastname, and title)

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    Guidelines for Documentationand Reporting

    Certain abbreviations not acceptable

    Abbreviations used

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    Organization

    Logical format and order

    Chronological flow of events

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    Chart Components

    Data base

    Assessment data

    Problems list

    Care plan

    Progress notes

    Narrative Flow sheets

    Discharge planning summaries

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    Documentation Methods

    Problem oriented medical record

    S.O.A.P. or S.O.A.P.I.R

    P.I.E.

    Source records

    Charting by exception

    Flow sheets

    Focused charting

    D.A.R.

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    Problem Oriented MedicalRecord

    Focus on patients problems

    Follows the nursing process

    Organized by problems or diagnoses Coordinated care

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    Advantages of POMR

    Easy to retrieve information andfollow progress

    Easy to monitor for QA purposes

    SOAP notes establish structure thatreflects what nurses do

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    PIE Charting

    PIE

    Daily assessment data appears onflow sheets

    Continuing problems documenteddaily

    Focuses exclusively on single clientproblem

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    Source Records

    Each discipline has a separatesection of the chart for recording

    Can easily locate proper section

    Examples: admission sheet,physician's order sheet, history andphysical, flow sheets, nurses notes,medication record

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    Charting by exception

    Reduces repetition

    Clearly defined standards of practiceand predetermined criteria

    Nurses documents only significantfindings or exceptions

    Preventive and wellness-focusedfunctions not documented

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    Focus Charting - DAR

    Easily understood and adaptable tomost settings

    Reflects analysis and conclusions

    Does not indicate problemassessment

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    Standardized Care Plans

    Pre-printed and establishedguidelines for clients with similarproblems

    Improved continuity

    Less time to document

    Inhibits unique or individualizedtherapies

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    Writing the Nursing Care Plan

    Prioritize problems

    ABCs

    Maslow

    Problems perceived by patient

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    Formats

    5 columns

    Assessment data or defining characteristics

    Diagnosis

    Goals/outcomes

    Interventions

    Evaluation

    Concept Map Same five components linked by rationales

    Better indicates process of critical thinking

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    Critical Pathways

    Documentation tool to integratestandards of care for multipledisciplines

    List problems, key interventions,expected outcomes, expectedtimelines

    Attempt to control and decreaselength of stay

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    Discharge Summaries

    Multidisciplinary involvement isrequired by HCFA

    Client leaves hospital in timelymanner with the necessary resources

    Client signs original for chart andtakes copy home

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    Kardex

    Information

    Medication

    IVs

    Treatments

    Diagnostic procedures

    Allergies

    Data

    Problem list

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    Computer Documentation

    Saves time in storage and retrieval

    Information is permanent

    Various departments can coordinateinformation

    Can be used at the bedside

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    Protocol Charting

    Newest method

    Primary use in outpatient care

    Written for use as a references orguide for care

    Individualized, current, according tointended purpose