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Gulf Interstate Engineering May 2007 - Present Document Control Systems Analyst Houston, TX Responsible for the Implementation of a new document control system throughout t his ISO Certified Company. Served as the Lead technical support for the new software. Helped to analyze and change business processes to integrate the new software fo r increased efficiency and organization while maintaining ISO Standards. Worked closely with IT, Management, and Clients to ensure all of the company's n eeds were being meet. Train new hires on new document control processes and software. Train Document Control, Engineering, Drafting and MIS departments to be able to confidently perform their unique responsibilities within the document control sy stem Coordinate training sessions through out all departments, with each session focu sed on their particular project. Created highly detailed Work Instructions outlining every step users are to take to successfully continue implementing the new processes. Practical Programs Inc. Oct. 2007 - May 2008 Implementation Support Woodlands, TX Traveled to Client offices to implement Electronic Document Management Systems ( eDMS) into their Company and business processes. Implementation includes: Present the software to show employees the benefits of the eDMS Configuring eDMS to complement Client's internal infrastructure. Develop workflows and user guides outlining how processes should be followed Training employees to effectively use eDMS, teach IT how to monitor and administ er the eDMS and its users. Resolved the client's technical issues and assisted with the ease of transition into their new software. Relayed information from "technical" programmers to "non-technical" users to ens ure all data was interpreted correctly. Taught document control group how to effectively use the software. Tested macros and software for programmers to check for bugs and errors. Applied Field Data Systems (AFDS) Jan. 2007 - May 2008 Data Technician (Part-Time) Houston, TX (AFDS is Centerpoint Energy's Contractor for GIS related work; the databases tra ck all of the gas pipelines for Centerpoint Energy) Provide Quality Control services to ensure all GIS Databases are reflecting the information from work orders. Correct Pipeline routes and attributes (in ArcMap) as needed to maintain QA/QC S tandards. Create outlines and procedures of proper digitizing processes. Answer and resolve Client questions regarding how to process work orders. Train new hires on using the GIS database and on digitizing procedures. Transmit documentation to designated persons. Energy Transfer Co. Aug. 2006 - Oct. 2007 Pipeline Integrity Technician Houston, TX

Document Control or Document Controller or Document Management S

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Gulf Interstate Engineering May 2007 - PresentDocument Control Systems Analyst Houston, TX

Responsible for the Implementation of a new document control system throughout this ISO Certified Company.Served as the Lead technical support for the new software.Helped to analyze and change business processes to integrate the new software for increased efficiency and organization while maintaining ISO Standards.Worked closely with IT, Management, and Clients to ensure all of the company's needs were being meet.Train new hires on new document control processes and software.Train Document Control, Engineering, Drafting and MIS departments to be able toconfidently perform their unique responsibilities within the document control systemCoordinate training sessions through out all departments, with each session focused on their particular project.Created highly detailed Work Instructions outlining every step users are to taketo successfully continue implementing the new processes.

Practical Programs Inc. Oct. 2007 - May 2008Implementation Support Woodlands, TX

Traveled to Client offices to implement Electronic Document Management Systems (

eDMS) into their Company and business processes. Implementation includes:Present the software to show employees the benefits of the eDMSConfiguring eDMS to complement Client's internal infrastructure.Develop workflows and user guides outlining how processes should be followedTraining employees to effectively use eDMS, teach IT how to monitor and administer the eDMS and its users.Resolved the client's technical issues and assisted with the ease of transitioninto their new software.Relayed information from "technical" programmers to "non-technical" users to ensure all data was interpreted correctly.Taught document control group how to effectively use the software.Tested macros and software for programmers to check for bugs and errors.

Applied Field Data Systems (AFDS) Jan. 2007 - May 2008Data Technician (Part-Time) Houston, TX

(AFDS is Centerpoint Energy's Contractor for GIS related work; the databases track all of the gas pipelines for Centerpoint Energy)

Provide Quality Control services to ensure all GIS Databases are reflecting theinformation from work orders.Correct Pipeline routes and attributes (in ArcMap) as needed to maintain QA/QC Standards.

Create outlines and procedures of proper digitizing processes.Answer and resolve Client questions regarding how to process work orders.Train new hires on using the GIS database and on digitizing procedures.Transmit documentation to designated persons.

Energy Transfer Co. Aug. 2006 - Oct. 2007Pipeline Integrity Technician Houston, TX

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Maintained the quality and accuracy of project documentation in database.Work with IT System Administrators to ensure that Databases are user friendly.Process all incoming data from multiple Vendors, Clients, and Internal Staff.Transmit documents / packages to reviewing (internal / external) engineers.Developed process of scanning and entering data into multiple Databases.Centralized the location for project files (electronic and hard copies).Manage on-site records for Pipeline Integrity.Worked closely with project staff to ensure all milestones were met.Created literature of procedures and instructions on how to use various Data Management Systems, and document control procedures.Held group training sessions for users new to the systems as well as 1 on 1 training for users requesting additional or more advanced training.

General Nutrition Center (GNC) Aug 2006 -Dec 2008Assistant Store Manager Houston, TX

Assisting Clients with finding supplements that will help meet their goals.Trained new sales associates on proper procedures, sales techniques, register operation, (basically trained new hires).Strive to meet GNC's quota standards.Processing transactions and balancing registers every morning and night.Process incoming shipment and stock onto sales floor.

Re-organize store fixtures per company guidelines.Perform inventory every morning and night of high shrink items.Carried out mark downs of selected items.

The rest of my work experience falls into sales, hospitality, and handy work that I have done throughout the years. I can provide details upon further request.

Education

Houston Community College Fall of 2009 - PresentLamar High School Graduated May of 2005

 Software / Hardware Knowledge

Document Control SystemsDv TDM - Data Viewer Total Document ManagementDocumentumFilenetPICS - Pipeline Information Control SystemseRoom - Used occasionally for Client

SoftwareMicrosoft Office Pro (Word, Excel, PowerPoint, Outlook, Publisher, Access)Microsoft VisioAdobe Acrobat ProfessionalAdobe LiveCycle, Adobe BridgeArc View, Arc Info, Arc ReaderPoint-of-Sale (P.O.S.) SystemseDraw

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RadminSeaMonkey / Thunderbird (Email systems)FileZilla FTP

DatabasesSQL 2005MS Access

Operating SystemsWindows 98, 2000, XP, XP ProfessionalWindows Server 2003

HardwarePC / LaptopsScanners / Imaging DevicesCopiersPoint-of-Sale (P.O.S.) Registers / ScannersGPS / Trimble