Docklands Mobility Map

Access and facilities for people with limited mobility

Batman’s Hill Map Ref L9Batman’s Hill is one of the main gateways connecting Melbourne central city with Docklands and is home to business and commercial spaces.

Please note the gradient of Collins Street may create access challenges for some people with limited mobility.

NewQuay Map Ref G4NewQuay is a bustling village next to Waterfront City with a mix of stylish restaurants, cafes and bars along the promenade.

How to get there•Ferries and water taxis operate to and from

NewQuay. Public and private berths are alsolocated at the marina.

•Pedestrian access from the HarbourEsplanade promenade and from AquitaniaWay, Caravel Lane, Docklands Drive andRakaia Way.

Stadium Precinct Map Ref K5Etihad StadiumOne of Melbourne’s premier sports and entertainment venues, Etihad Stadium seats 50,000 people and o� ers dining and bar facilities.

Please note the gradient of Latrobe Street and ramped path from Latrobe Street into the Etihad Stadium may create access challenges for some people with limited mobility. Lift and stair access to the stadium level is available from Bourke Street and Harbour Esplanade.

For more information please call 03 8625 7700 or visit etihadstadium.com.au

Southern Cross Station Map Ref N5Melbourne’s Southern Cross Station is a historical world-class train and coach gateway with state-of-the-art transport facilities, cafes and shopping outlets.

How to get there•Pedestrians can access Southern Cross

station using dedicated road crossing pointsfrom Collins and Spencer streets.

•The Bourke Street Walkway is also availablefor those coming directly from Docklands.

•Vehicle access is available at the back of thestation from Wurrundjeri Way.

Additional InformationPlease note the gradient of Collins Street may create access challenges for some people with limited mobility. Lift, escalator and stair access is available throughout Southern Cross Station. Tactile ground indicators are also in place to support people who are blind or vision impaired.

Mobility equipment is available for hire inside Southern Cross Station as well as other assistance including free buggy transport, manual wheelchair access and personal guidance service. See the Travellers Aid section of this brochure for more information or visit the Travellers Aid service centre opposite the luggage hall.

Waterfront City Map Ref F5Waterfront City is a vibrant recreational spot o� ering fantastic views of Victoria Harbour,leisure and entertainment activities, dining,boutique shopping and open communityspaces to enjoy.

How to get there•Water taxis operate daily to and from

Waterfront City as well as the Yarra RiverShuttle Service (only available on weekendsand public holidays from November to Aprilbetween Docklands and Federation Square).

•Four state-of-the-art marinas are availableto access from Port Phillip Bay for daytrips, overnight or extended stays along thewaterfront.

•Trams to and from Melbourne central cityare available and Waterfront City is withinthe city’s Free Tram Zone.

Yarra’s Edge Map Ref F11Located along the Yarra River, Yarra’s Edge o� ers stunning parklands, shopping andcommunity barbecue facilities for you toenjoy in the heart of the city.

How to get there•Pedestrian access from Lorimer Street, the

Charles Grimes Bridge and Webb Bridge.

•Cycle access from Webb Bridge.

•Vehicle access from Lorimer Street.

•Ferries and water taxis operate daily alongthe Marine YE. Private and public berths arealso located here.

Other things to do in DocklandsSailing For EveryoneThe Sailing for Everyone program at Docklands Yacht Club o� ers people of all ages and abilities an opportunity to explore the joys of sailing using the club’s fl eet of access dinghies.

For more information visit the club or go to docklands.yachting.org.au

YMCA Docklands The YMCA o� ers leisure and recreation activities as well as support programs to provide access to members who need assistance or carers who support a person with a disability.

YMCA Docklands on Collins is located in Shop 2P at the ANZ Centre, 833 Collins Street, Docklands (see map ref K9). For more information phone 03 8621 8300.

Visit docklands.ymca.org.au

The DockSituated on the waterfront of Victoria Harbour, The Dock is one of Melbourne’s cultural community precincts.

Encompassing both indoor facilities and outdoor spaces, The Dock features a state-of-the-art library and community centre (Library at the Dock – see map ref F9).

Right next door there is a family services centre, a boating hub (home to Docklands Yacht Club, Victorian Dragon Boat Association and Melbourne Outrigger Canoe Club) and multi-purpose community space (Community Hub at the Dock – map ref E9). Outside, Buluk Park and playground fronts one side while water views extend out to the other.

For more information, visit melbourne.vic.gov.au/thedock

08/2016

The City of Melbourne wishes to thank and acknowledge Melway Publishing for producing this map as at July 2016.

How to contact usOnline: melbourne.vic.gov.auTelephone: 03 9658 96587.30am to 6pm, Monday to Friday(public holidays excluded)

National Relay Service: If you are deaf, hearing impaired or speech impaired, call us via the National Relay Service: Teletypewriter (TTY) users phone 1300 555 727 then ask for 03 9658 9658

9am to 5pm, Monday to Friday(public holidays excluded)

In personMelbourne Town Hall - Administration Building120 Swanston Street, Melbourne7.30am to 5pm, Monday to Friday(public holidays excluded)

In writingCity of MelbourneGPO Box 1603Melbourne VIC 3001Australia

How to use this mapThis map is designed to help people with limited mobility access Dockland’s precincts safely and with ease. It shows you where to fi nd accessible toilets, parking bays, accessible venue entry and exit points and other helpful visitor information.

Getting to DocklandsBy tram – Catch the Yarra River Shuttle Service to Docklands or take one of the city’s trams: City Circle (free tourist tram); No. 30 via Latrobe Street; No. 31 via Collins Street; No. 48 and No. 70 via Flinders Street; and No. 86 via Bourke Street.

Free Tram Zone – The Free Tram Zone includes Docklands and Melbourne’s central city.

If your tram travel starts and fi nishes within the Free Tram Zone, your journey will be free and you won’t need to use a myki card.

If your tram travel starts or fi nishes outside of the Free Tram Zone, you will need to touch on and o� with a valid myki card.

Low fl oor trams – To check the availability of low level tams on tram routes, contact Yarra Trams on 1800 800 007 or visit yarratrams.com.au

The Yarra Trams tramTRACKER app also includes information about availability and location of low fl oor trams.

By train – Take the train to Southern Cross Station, exit at the northern end to walk over the Bourke Street Pedestrian Bridge to Harbour Esplanade. You can also exit the station on the corner of Spencer and Collins streets and walk over the Collins Street Bridge to Docklands Park.

For tram or train timetables, contact Public Transport Victoria on 131 638 or visit ptv.vic.gov.au

By car – Parking facilities are available at Etihad Stadium, Docklands Drive at NewQuay and along Bourke Street and North Wharf Road. Accessible parking bays are located on the map.

By taxi - Wheelchair accessible taxis are available. To book please call Silver Top Taxi Service on 03 8413 7202 or Yellow Cabs on 03 9277 3877. For more information on taxi services visit taxi.vic.gov.au

Travellers Aid Australia Travellers Aid o� ers assistance to older people, people with disabilities, limited vision and mobility to help them move around safely and access essential services. Travellers Aid provides fully accessible toilets at both Southern Cross and Flinders Street stations during normal operating hours. Personal Care assistance is available at:

• Southern Cross Station from 11am to 4pmMonday to Friday

• Flinders Street Station from 8am to 8pm, seven days a week (except some public holidays).

Mobility equipment hire is available for pick and drop o� at Southern Cross and FlindersStreet stations. To book equipment, please call Travellers Aid at:

• Flinders Street Station on 03 9610 2030

• Southern Cross Station on 03 9670 2072

For more information visit travellersaid.org.au

Recharge stations for electric scooters and wheelchairsCharging stations are located throughout the City of Melbourne and a site is planned for the library at Docklands (currently under construction). For a full list of locations please visit melbourne.vic.gov.au/disabilityservices and click on ‘Getting around Melbourne’.

Changing PlacesChanging Places toilets are di� erent to standard accessible toilets in that they have extra features and more space available. Each Changing Places toilet provides a height adjustable adult-sized changing bench, a tracking hoist system, enough safe space and clean environment. For more information visit changingplaces.org.au

Public telephonesTelstra’s Teletypewriter (TTY) payphones enable people who are deaf or have a communication impairment to stay in touch when out and about.

Around 170 Telstra payphones have been modifi ed to include a teletypewriter facility. To fi nd the addresses of TTY and regular payphones simply visit Telstra’s payphone locator and search for “payphones with teletypewriter (TTY)” under phone type.

Access MelbourneOur access website o� ers an online version of our mobility maps and other information on access and facilities in the City of Melbourne. Visit accessmelbourne.vic.gov.au

Other visitor websitesIf you are interested in discovering more about Docklands including attractions, events, news, retail, restaurants and bars, leisure activities and accommodation available, please visit the following websites.

docklands.com destinationdocklands.com.au thatsmelbourne.com.audocklandsrestaurants.com.audocklandsservicedapartments.com.aunewquay.com.au

Accessible public toilets on this mapR9 – Batman Park, Spencer StreetH9 – Bourke and Merchant streets (corner)H6 – Central Pier, Harbour EsplanadeE9 – Community Hub at the DockC2 – CostcoN11 – DFO South WarfK10 – Docklands ParkE5 – Food Hall, Docklands DriveP12 – Melbourne Convention CentreQ12, R11 – Melbourne Exhibition CentreJ7 – NAB building, Harbour EsplanadeB3 – O’Brien Group ArenaC4 – Pear River Road and Studio Lane (corner)D5 – Piazza Docklands DriveG11 – Point ParkN6, P7 – Southern Cross StationC3 – Star CircusF4 – St Mangos LaneD3 – The Arcade

Docklands Mobility Map

Access and facilities for people with limited mobility

Batman’s Hill Map Ref L9Batman’s Hill is one of the main gateways connecting Melbourne central city with Docklands and is home to business and commercial spaces.

Please note the gradient of Collins Street may create access challenges for some people with limited mobility.

NewQuay Map Ref G4NewQuay is a bustling village next to Waterfront City with a mix of stylish restaurants, cafes and bars along the promenade.

How to get there• Ferries and water taxis operate to and from

NewQuay. Public and private berths are alsolocated at the marina.

• Pedestrian access from the HarbourEsplanade promenade and from AquitaniaWay, Caravel Lane, Docklands Drive andRakaia Way.

Stadium Precinct Map Ref K5Etihad StadiumOne of Melbourne’s premier sports and entertainment venues, Etihad Stadium seats 50,000 people and o� ers dining and bar facilities.

Please note the gradient of Latrobe Street and ramped path from Latrobe Street into the Etihad Stadium may create access challenges for some people with limited mobility. Lift and stair access to the stadium level is available from Bourke Street and Harbour Esplanade.

For more information please call 03 8625 7700 or visit etihadstadium.com.au

Southern Cross Station Map Ref N5Melbourne’s Southern Cross Station is a historical world-class train and coach gateway with state-of-the-art transport facilities, cafes and shopping outlets.

How to get there• Pedestrians can access Southern Cross

station using dedicated road crossing pointsfrom Collins and Spencer streets.

• The Bourke Street Walkway is also availablefor those coming directly from Docklands.

• Vehicle access is available at the back of thestation from Wurrundjeri Way.

Additional InformationPlease note the gradient of Collins Street may create access challenges for some people with limited mobility. Lift, escalator and stair access is available throughout Southern Cross Station. Tactile ground indicators are also in place to support people who are blind or vision impaired.

Mobility equipment is available for hire inside Southern Cross Station as well as other assistance including free buggy transport, manual wheelchair access and personal guidance service. See the Travellers Aid section of this brochure for more information or visit the Travellers Aid service centre opposite the luggage hall.

Waterfront City Map Ref F5Waterfront City is a vibrant recreational spot o� ering fantastic views of Victoria Harbour,leisure and entertainment activities, dining,boutique shopping and open communityspaces to enjoy.

How to get there• Water taxis operate daily to and from

Waterfront City as well as the Yarra RiverShuttle Service (only available on weekendsand public holidays from November to Aprilbetween Docklands and Federation Square).

• Four state-of-the-art marinas are availableto access from Port Phillip Bay for daytrips, overnight or extended stays along thewaterfront.

• Trams to and from Melbourne central cityare available and Waterfront City is withinthe city’s Free Tram Zone.

Yarra’s Edge Map Ref F11Located along the Yarra River, Yarra’s Edge o� ers stunning parklands, shopping andcommunity barbecue facilities for you toenjoy in the heart of the city.

How to get there• Pedestrian access from Lorimer Street, the

Charles Grimes Bridge and Webb Bridge.

• Cycle access from Webb Bridge.

• Vehicle access from Lorimer Street.

• Ferries and water taxis operate daily alongthe Marine YE. Private and public berths arealso located here.

Other things to do in DocklandsSailing For EveryoneThe Sailing for Everyone program at Docklands Yacht Club o� ers people of all ages and abilities an opportunity to explore the joys of sailing using the club’s fl eet of access dinghies.

For more information visit the club or go to docklands.yachting.org.au

YMCA Docklands The YMCA o� ers leisure and recreation activities as well as support programs to provide access to members who need assistance or carers who support a person with a disability.

YMCA Docklands on Collins is located in Shop 2P at the ANZ Centre, 833 Collins Street, Docklands (see map ref K9). For more information phone 03 8621 8300.

Visit docklands.ymca.org.au

The DockSituated on the waterfront of Victoria Harbour, The Dock is one of Melbourne’s cultural community precincts.

Encompassing both indoor facilities and outdoor spaces, The Dock features a state-of-the-art library and community centre (Library at the Dock – see map ref F9).

Right next door there is a family services centre, a boating hub (home to Docklands Yacht Club, Victorian Dragon Boat Association and Melbourne Outrigger Canoe Club) and multi-purpose community space (Community Hub at the Dock – map ref E9). Outside, Buluk Park and playground fronts one side while water views extend out to the other.

For more information, visit melbourne.vic.gov.au/thedock

08/2016

The City of Melbourne wishes to thank and acknowledge Melway Publishing for producing this map as at July 2016.

How to contact usOnline: melbourne.vic.gov.auTelephone: 03 9658 96587.30am to 6pm, Monday to Friday(public holidays excluded)

National Relay Service: If you are deaf, hearing impaired or speech impaired, call us via the National Relay Service: Teletypewriter (TTY) users phone 1300 555 727 then ask for 03 9658 9658

9am to 5pm, Monday to Friday(public holidays excluded)

In personMelbourne Town Hall - Administration Building120 Swanston Street, Melbourne7.30am to 5pm, Monday to Friday(public holidays excluded)

In writingCity of MelbourneGPO Box 1603Melbourne VIC 3001Australia

How to use this mapThis map is designed to help people with limited mobility access Dockland’s precincts safely and with ease. It shows you where to fi nd accessible toilets, parking bays, accessible venue entry and exit points and other helpful visitor information.

Getting to DocklandsBy tram – Catch the Yarra River Shuttle Service to Docklands or take one of the city’s trams: City Circle (free tourist tram); No. 30 via Latrobe Street; No. 31 via Collins Street; No. 48 and No. 70 via Flinders Street; and No. 86 via Bourke Street.

Free Tram Zone – The Free Tram Zone includes Docklands and Melbourne’s central city.

If your tram travel starts and fi nishes within the Free Tram Zone, your journey will be free and you won’t need to use a myki card.

If your tram travel starts or fi nishes outside of the Free Tram Zone, you will need to touch on and o� with a valid myki card.

Low fl oor trams – To check the availability of low level tams on tram routes, contact Yarra Trams on 1800 800 007 or visit yarratrams.com.au

The Yarra Trams tramTRACKER app also includes information about availability and location of low fl oor trams.

By train – Take the train to Southern Cross Station, exit at the northern end to walk over the Bourke Street Pedestrian Bridge to Harbour Esplanade. You can also exit the station on the corner of Spencer and Collins streets and walk over the Collins Street Bridge to Docklands Park.

For tram or train timetables, contact Public Transport Victoria on 131 638 or visit ptv.vic.gov.au

By car – Parking facilities are available at Etihad Stadium, Docklands Drive at NewQuay and along Bourke Street and North Wharf Road. Accessible parking bays are located on the map.

By taxi - Wheelchair accessible taxis are available. To book please call Silver Top Taxi Service on 03 8413 7202 or Yellow Cabs on 03 9277 3877. For more information on taxi services visit taxi.vic.gov.au

Travellers Aid Australia Travellers Aid o� ers assistance to older people, people with disabilities, limited vision and mobility to help them move around safely and access essential services. Travellers Aid provides fully accessible toilets at both Southern Cross and Flinders Street stations during normal operating hours. Personal Care assistance is available at:

•Southern Cross Station from 11am to 4pmMonday to Friday

•Flinders Street Station from 8am to 8pm, seven days a week (except some public holidays).

Mobility equipment hire is available for pick and drop o� at Southern Cross and FlindersStreet stations. To book equipment, please call Travellers Aid at:

•Flinders Street Station on 03 9610 2030

•Southern Cross Station on 03 9670 2072

For more information visit travellersaid.org.au

Recharge stations for electric scooters and wheelchairsCharging stations are located throughout the City of Melbourne and a site is planned for the library at Docklands (currently under construction). For a full list of locations please visit melbourne.vic.gov.au/disabilityservices and click on ‘Getting around Melbourne’.

Changing PlacesChanging Places toilets are di� erent to standard accessible toilets in that they have extra features and more space available. Each Changing Places toilet provides a height adjustable adult-sized changing bench, a tracking hoist system, enough safe space and clean environment. For more information visit changingplaces.org.au

Public telephonesTelstra’s Teletypewriter (TTY) payphones enable people who are deaf or have a communication impairment to stay in touch when out and about.

Around 170 Telstra payphones have been modifi ed to include a teletypewriter facility. To fi nd the addresses of TTY and regular payphones simply visit Telstra’s payphone locator and search for “payphones with teletypewriter (TTY)” under phone type.

Access MelbourneOur access website o� ers an online version of our mobility maps and other information on access and facilities in the City of Melbourne. Visit accessmelbourne.vic.gov.au

Other visitor websitesIf you are interested in discovering more about Docklands including attractions, events, news, retail, restaurants and bars, leisure activities and accommodation available, please visit the following websites.

docklands.com destinationdocklands.com.au thatsmelbourne.com.audocklandsrestaurants.com.audocklandsservicedapartments.com.aunewquay.com.au

Accessible public toilets on this mapR9 – Batman Park, Spencer StreetH9 – Bourke and Merchant streets (corner)H6 – Central Pier, Harbour EsplanadeE9 – Community Hub at the DockC2 – CostcoN11 – DFO South WarfK10 – Docklands ParkE5 – Food Hall, Docklands DriveP12 – Melbourne Convention CentreQ12, R11 – Melbourne Exhibition CentreJ7 – NAB building, Harbour EsplanadeB3 – O’Brien Group ArenaC4 – Pear River Road and Studio Lane (corner)D5 – Piazza Docklands DriveG11 – Point ParkN6, P7 – Southern Cross StationC3 – Star CircusF4 – St Mangos LaneD3 – The Arcade

WATERFRONTCITY

VICTORIAHARBOUR

NEWQUAY

PORTMELBOURNE

BATMAN’SHILL

DIGITALHARBOUR

MELBOURNE

YARRA’SEDGE

DOCKLANDS

SOUTHWHARF

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Southern CrossStation

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River

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314

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336

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414

590

502

233

509

576

589

203

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159

583

606

607

556

156

535

121

147

561

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76

55

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502

489

500

188

189

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366

326

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Childrens

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326

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CityLinkBusiness Park

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WorldTradeCentre

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318

MagistratesCourt

Federal

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295

271

CGUTower

The AgeNewspaper

270

MarlandHouse

240

120

81

118

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82

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TRAVELLERS AIDOpen Mon-Fri 10am-5pm

Weekends 11am-4pmAccessible Phones, Toilets,

Showers & RestroomsPhone: 9670 2072

Channel7

Quest

MaritimeMuseum

ANLDFO Hilton Hotel

DFO Carpark

DukesDock

MelbourneConvention

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Lacrosse

874

SpencerOuletCentre

Police HQ

Jim StynesBridge

The HubDocklands

Channel9

O’BrienGroupArena

DocklandsStudios

453

Sebel

Community Hubat the Dock

Libraryat theDock

Ron BarassiSenior Park

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P

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426

Fully accessible route

Accessible telephone withtelephone typewriter facility

Accessible tram super stopsMajor taxi rank

Off-street commercial parking

One-way traffic

Accessible liftSteps

Ascending gradient up to1 in 20 manual wheelchair limit

On-street disabled parking bay

Accessible railway stationentrance

Map produced for Melbourne City Councilby Melway Publishing Pty. Ltd. Copyright 2016.

Accessible toilet

Outdoor seating

Accessible route openbusiness hours only

Accessible telephoneRamp

Ascending gradient up to1 in 14 assisted wheelchair limit

Drinking fountain

EXPLANATION OF MAP SYMBOLS

Recharge points

Restricted vehicular access

Landmark/prominent building

W

Visitor information

Building number

Access and facilities for people of limited mobility

(e.g. malls and walks)

Changing Places

Hoist and change tableVisitor Information Centre