Division of Student Affairs 2012-2013 Annual Report

The report that follows highlights the key accomplishments of the Division of Student Affairs for the academic year 2012-2013. The outcomes and activities are aligned with the goals of the University and Student Affairs listed below: University Goals 1: Advance student success and development. 2: Enrich and expand academic programs and research. 3: Improve the learning, teaching, and working environment. 4: Establish a financial resources model consistent with the University’s vision statement. 5: Develop an infrastructure supportive of the preceding goals.

Division of Student Affairs Goals 1. Be an institutional model for strategic planning and assessment by developing physical and technological infrastructures. 2. Guide student development and programming on campus. 3. Collaborate with Academic Affairs on undergraduate student retention and degree completion efforts using student development and cultural competency frameworks. 4. Create intentional partnerships and collaborations with Academic Affairs to enhance co-curricular programming and experiential learning. 5. Establish a stable yet dynamic organizational structure with well-qualified staff. 6. Establish residential housing units. 7. Establish a program for Student Affairs development and advancement. 8. Provide nationally recognized leadership in urban student affairs programs, services, and research.

Accomplishments Office of the Vice Chancellor for Student Affairs Contributors: Patrick K. Day, Lisa C. Buenaventura, Kelly Meehan, Jennifer Chao, Yvette Terry Goals: University 1, 2, 3, 4, 5; Student Affairs 1, 2, 3, 4, 5, 6, 7, 8 For the Division of Student Affairs, the 2012-13 academic year was characterized by significant organizational review and change. The division was actively focused on building the infrastructure to prepare for UMass Boston 24/7 and residence life. Several units—the Department of Public Safety (DPS), the Early Learning Center (ELC), and University Health Services (UHS)—were engaged in efforts to meet and maintain state and national accreditation standards. UHS and ELC successfully completed national professional accreditation reviews through the Accreditation Association for Ambulatory Health Care (AAAHC) and the National Association for the Education of Young Children (NAEYC). The ELC also participated in the Massachusetts Qualitative Ratings and Improvement System (QRIS). DPS initiated is application for the Massachusetts State Police Accreditation in preparation for its application to the International Association of Campus Law Enforcement Administrators (IACLEA) for national accreditation, while completing over 90% of the Loaned Executive Management Assistance Program (LEMAP) recommendations proposed in 2010 for campus safety and security. The division undertook an organizational

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review of UHS with the assistance of Keeling & Associates, LLC, that resulted in general recommendations for the unit and its three departments-the Counseling Center (CC), General Medicine (GM), and Health Education and Wellness (HEW). The firm of Brailsford & Dunlavey (B&D) was also hired to conduct a second student housing demand study, as well as to develop a master plan and a business plan for student housing by summer 2013. The efforts of B&D to work with critical groups on campus (i.e., Chancellor’s leadership team, facilities personnel, the UMass Boston 24/7 committee, Student Affairs staff, and student groups) was important in advancing the strategic priority (University Goal 3.4) to build residence halls within the next 2-3 years. In addition, the division continued to engage in advancing its overall strategic planning and assessment efforts, through systematic collection, analysis, and reporting of data across the units. Staff within the Division of Student Affairs remained actively committed to their focus on student development, leadership, and engagement. Co-curricular programming continued to expand across the division and in partnership with other campus divisions, colleges, and offices. The Department of Public Safety (DPS) expanded its Student Cadet Academy to provide opportunities for students to learn about law enforcement by working in DPS. It was also heavily involved in the development of a U.S. Department of Justice-Office on Violence Against Women grant to develop a comprehensive community response to campus sexual violence. The Early Learning Center (ELC) partnered with the Department of Psychology to develop a parent survey and to give students the chance to observe preschool classrooms. Interfaith Campus Ministry (ICM) supported members of the campus community through pastoral counseling and support, joint programming with academic areas, and special events, such as the memorial for the Boston Marathon bombing victims. The Office of Student Activities and Leadership (OSAL) promoted activities and events, such as Welcome Week and the Spring Concert, as well as guiding student government and club leaders. The Office of Student Leadership and Community Engagement (OSLCE) continued to expand its leadership programming and its service learning efforts locally and globally, as evidence by several domestic and international trips to provide volunteer services to others in need. The Office of the Dean of Students served as a point of advocacy for hundreds of students and also as the judicial authority for student conduct issues. New Student Programs (NSP) expanded and improved upon Beacon Beginnings, and also launched Freshmen Investiture. The Office of Student Housing (OSH), under a new Assistant Director, assisted in the coordination of the UMass Boston 24/7 initiative related to residence halls and life, while also implementing revisions in daily operations, such as the electronic roommate matching system and online marketing and information about off-campus housing. As noted earlier, University Health Services (UHS) was involved in organizational review, while also continuing to partner with other campus offices and programs to improve health services and education. Finally, the Office of Urban and Off-Campus Support Services (aka U-ACCESS) was launched to address non-academic needs of UMass Boston students dealing with homelessness, food insecurity, emancipation from foster care, and other unanticipated crises that impact their academic retention, persistence, and success. Beyond preparation for UMass Boston 24/7, staff within the Division of Student Affairs collaborated extensively with other areas of the campus community to support the academic mission of the University, as well as to serve in professional leadership roles with state and national organizations. The division worked with the College of Advancing and Professional Studies (CAPS) and the College of Science and Mathematics (CSM) to prepare the Nantucket Station for a new CSM program. A credit-bearing course for student orientation leaders was developed with the assistance of the College of Advancing and Professional Studies (CAPS). OSLCE worked with the College of Public and Community Service (CPCS) to further advance the Minor in Leadership and Civic Engagement, which remains under review by the Faculty Council. OSLCE and OSAL also engaged both faculty and staff in leadership programming and service learning opportunities with students. The division continued its efforts to develop a Master’s in Urban Student Affairs with CAPS, and the Clearinghouse on Urban Student Affairs with the Healey Library. The Department of Public Safety and the Office of the Dean of Students were actively involved with the Office of Diversity and Inclusion, Faculty Council, and the Faculty Development Office around training and investigations related to FERPA, Title IX, and the Code of Student Conduct. Staff members served on numerous campus-wide committees, such as the Space Committee, Safety Planning Committee, Academic Council, Commencement and Welcome Week Committees, Diversity Committee, and Institutional Review Board. Other staff members collaborated with faculty on workshops, training sessions, publications, presentations, journal reviews, and grant proposals. The division also continued to support academic

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programs and student organizations through sponsorship of activities and participation in events, as well as the involvement of staff in teaching courses in several different academic departments. At the state and national levels, staff actively participated on professional boards, Student Affairs organizations, and volunteer programs, such as NASPA, NODA, NACA, MA ACE National Network for Women Leaders, Bottom Line, and the Beacon Academy. There were a number of personnel changes during 2012-2013. Assistant Vice Chancellor/Executive Director for University Health Services, Kathleen Golden-McAndrew, Ph.D., retired; after a brief search led by Keeling & Associates, LLC, Kathleen Yorkis, Ph.D., retired Vice President for Student Affairs at Bentley University, was selected in an interim role in January 2013. In September 2012, two new administrators were hired: Joseph T. DiMaria, Esq., as the Assistant Director for the Office of Student Housing, and Shirley Fan-Chan, M.A., as the Director for the Office of Urban and Off-Campus Support Services (U-ACCESS). With the departure of staff in the Counseling Center, searches for three new staff psychologists were undertaken; two were hired during early spring 2013—Francis “Lee” Stevens, Ph.D. and Jennifer Aspel, Ph.D.—and the third search was reopened in May 2013. Edna Pressler, Ph.D., Counseling Center Director, went on family leave in January 2013, then resigned from her position in May 2013. Patricia A. Halon, Ph.D., General Medicine Director, also announced her resignation, effective July 2013, to take a faculty position in the College of Nursing and Health Sciences. Jennifer Chao, former Business Manager in the Division of Athletics and Recreation, accepted the position of Director of Finance and Administration in the division in May 2013. In the Department of Public Safety, several police officers and civilian dispatchers were also hired, while the Early Learning Center has continued to conduct searches for new preschool classroom teachers. Shelby Harris, Director of Student Activities and Leadership, was promoted to Assistant Dean. Finally, Patrick K. Day, M.Ed., Vice Chancellor for Student Affairs, announced his resignation and acceptance of a new position as Vice President for Student Life at the University of the Pacific in Stockton, California. Review and upgrading of other positions within the division are currently underway, and new strategic requests for additional positions are awaiting approval. Filling new and existing vacancies in the division will need to be priorities during 2013-2014, particularly in those units where accreditation status may be impacted and where the strength of programmatic expansion for UMass Boston 24/7 will depend upon appropriate levels of staffing. The division was much more deliberate in its efforts to be fiscally prudent and responsible during 2012-2013. Professional development requests, as well as other operational expenditures, were managed more intentionally. The hiring of the Director of Finance and Administration provided greater support and more timely budget and paperwork submissions almost immediately. The FY13 budget for Student Affairs was $10,913,354 with expenditures totaling $10,483.51; the balance of -$176,657 represented a 1.62% overage. As new staff members are hired and positions are approved, the division will continue to work towards timelier processing of paperwork related to staffing, as well as work to resolve related space issues. The updates to the University Strategic Plan for AY13, as well as the AY14 work plan, new strategic requests for funding, and base budget requests were submitted to the Office of the Chancellor and to the co-chairs for the University Strategic Planning Committee on time. Proposed additions to the campus strategic priorities and objectives were recommended to better reflect co-curricular programming and services framed around student development, leadership, and engagement. The content of these documents are clearly aligned with the goals of the University and the Division of Student Affairs, and will continue to inform and guide the work of the division during AY14. (See Appendix D for additional information.) Department of Public Safety (DPS) Contributors: James Overton, Donald D. Baynard, and Peter Bonitatibus Goals: University 1, 3, 4, 5; Student Affairs Under the leadership of Chief James Overton, the Department of Public Safety (DPS) had a number of significant accomplishments during 2012-2013. In addition to addressing more than 90% of the LEMAP recommendations, DPS: 1) filled all police positions, and four new dispatch positions; certified two firearms instructors; certified Captain Baynard as a Title IX investigator; fully operationalized a new computer-aided dispatch system;

 4    

completed the first Nantucket Annual Security Report (in compliance with the Clery Act); initiated a new crime prevention campaign that reduced theft of unattended property by 53%; applied for MA State Police Accreditation; served as a hosted site and participated in the city-wide “Operation Urban Shield”; held Public Safety Week; hosted CJIS training which was attended by over 800 law enforcement personnel; completed the new ISO job description and a new organizational chart; initiated employee evaluations; and installed a new video system. In December 2012, when DPS was evaluated by D. Stafford & Associates to measure the level of institutional compliance with Clery mandates, the review concluded that UMass Boston met 90% of the Clery mandates. In January 2013, DPS adopted a new reporting system to collect data for monthly incident reports and for Clery reporting. The Chief Overton and Captain Baynard also became members of the system’s Clery Working Group established by Jeffrey Hessock. Captain Baynard developed a template for reporting that was sent to this working group for potential adoption system-wide. Chief Overton continued to recognize staff members and employees for exceptional performance and for going above and beyond their duties. In February, the award ceremony recognized four students for their heroic efforts in disregarding their own safety to save another student. In addition, the Chief recognized three Public Safety Officers for Rookie of the Year (Officer Nicole O’Donnell), Officer of the Quarter (Sergeant Peter Bonitatibus), and the Chief’s Award (Officer Diane Kirkpatrick). Officer Kirkpatrick also received the Chancellor’s Professional Staff Award for 2013. In May, other personnel were honored for their work during the Officer of the Quarter ceremony. In addition, DPS held its second annual Police Cadet ceremony during which each of the students was publicly recognized for his/her performance. In May, DPS held a promotional process for two officers competing for the rank of sergeant: Patrolman Jorge Ortiz ranked first and Detective Paul Parlon ranked second. Over the year, DPS reduced shift overtime by 15% by increasing staffing and hiring civilian dispatchers. It also reduced training costs by 10% by seeking no-cost training and having certified DPS training officers conduct more training in the unit. In light of the recent tragedies at the Boston Marathon, DPS successfully activated the University’s Emergency Operations Center (EOC) and the audible emergency notification system (ENS). Collaboration between DPS and the Office of Emergency Management was crucial to the success of this activation. Finally, during the 45th annual Commencement ceremony, DPS implemented a newly created Honor Guard Unit, consisting of six police officers. These officers led the procession to the Campus Center Circle, where the main ceremonies were held, and posted the U.S. and Massachusetts flags near the staging area.

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Criminal Offenses and Crime Statistics (Clery Report 2010-2012, January 2013 –Present)

Sex Offenses

Forcible Sex Offenses

Non-Forcible Sex Offenses

Robbery

1 1 2

13

0 2 4 6 8

10 12 14

2010 2011 2012 2013

On Campus

Non-campus Building or Property

Public Property

1

2

0

0.5

1

1.5

2

2.5

2010 2011 2012 2013

On Campus

Non-campus Building or Property

Public Property

2 5 5

11

17

0

5

10

15

20

2010 2011 2012 2013

On Campus

Non-campus Building or Property

Public Property

  6

Aggravated Assault

Burglary

Motor Vehicle Theft

2 5

3

22

14

20

0

5

10

15

20

25

2010 2011 2012 2013

On Campus

Non-campus Building or Property

Public Property

2 3 1

13

17

9

16

0

5

10

15

20

2010 2011 2012 2013

Burglary On Campus

Burglary Non-campus Building or Property

Burglary Public Property

6 7

14

0

2

4

6

8

10

12

14

16

2010 2011 2012 2013

Motor Vehicle Theft On Campus

Motor Vehicle Theft Non-campus Building or Property Motor Vehicle Theft Public Property

  7

Hate Crimes

Other Criminal Offenses

Arrest and Judicial Referrals

Arrest

Liquor Law Violations

5

1

0

1

2

3

4

5

6

2010 2011 2012 2013

On Campus

Non-campus Building or Property Public Property

2 2 1 3 12 4 2

139

98

68 60

1 14

3 15

0

50

100

150

2010 2011 2012 2013

Verbal domestic Violence Complaints

Physical Domestic Violence Complaints

Simple Assaults

Theft / Larceny

9

1

0

2

4

6

8

10

2010 2011 2012 2013

On Campus

Non-campus Building or Property

Public Property

  8

Drug Abuse violations

Illegal Weapons Possession

Judicial Referrals

Liquor Law Violations

6

2

9

1 1

11

0

2

4

6

8

10

12

2010 2011 2012 2013

On Campus

Non-campus Building or Property

Public Property

1 1

4

2

3

0 0.5

1 1.5

2 2.5

3 3.5

4 4.5

2010 2011 2012 2013

On Campus

Non-campus Building or Property

Public Property

1

4

1

0 1 2 3 4 5

2010 2011 2012 2013

On Campus

Non-campus Building or Property

Public Property

  9

Drug Abuse violations

Illegal Weapons Possession

 

Early Learning Center (ELC) Contributors: Sandra Bispham Parkin, Josian Daley Goals: University 3, 5; Student Affairs 1, 2, 4, 5. Several activities were undertaken during this academic year by the Early Learning Center (ELC) related to accreditation, assessment, program evaluation, and program development. The National Association for the Education of Young Children (NAEYC) reviewed the annual report submitted by the ELC for AY13 and maintained its program accreditation. In addition, the ELC achieved a self-assessed Level 2 through the Massachusetts Department of Early Education and Care (EEC, Quality Rating and Improvement System (QRIS). The QRIS is a method to assess, improve, and communicate the level of quality in early care and education and afterschool settings. The ELC also collaborated with the Department of Psychology and Professor Abbey Eisenhower to develop a survey to gather input from families about potential workshop topics for parents. ELC

4 4

1

0 0.5

1 1.5

2 2.5

3 3.5

4 4.5

2010 2011 2012 2013

On Campus

Non-campus Building or Property

Public Property

1 1

0

0.2

0.4

0.6

0.8

1

1.2

2010 2011 2012 2013

On Campus

Non-campus Building or Property

Public Property

  10

staff members themselves continued to engage in professional development and training required to maintain certification and accreditation standards, as well as to enhance their knowledge base and skills. Director Sandra Bispham-Parkin served as a reviewer for the WGBH-EEC Race to the Top Early Learning Challenge Grant. She assisted in providing feedback on the content outline and subsequent drafts and/or prototypes for materials, and also suggested topics for the video modules proposed for media-based resources for Early Learning in English Language Arts (ELA) and for Science, Technology, Engineering, and Mathematics (STEM) curricula and professional development for preschool classroom teachers, family daycare providers, and parents. The ELC maintained consistent utilization of childcare services, as reflected in the summary charts below:

Enrollment

Parent Affiliation Voucher EEC Private UMB Totals UMB Student 25 60 28 0 113 UMB Staff 0 37 69 34 140 Harbor Point * 32 51 32 6 121 UMB & HP * 0 0 0 0 0 Community 138 38 79 38 293 Center Totals 195 186 208 78 667

Waitlist

Voucher EEC Private Unknown Totals

UMB Student 24 51 30 30 135 UMB Staff 0 17 49 20 86 Faculty 0 4 57 25 86 Harbor Point * 0 38 68 56 162 UMB & HP * 4 14 16 25 59 Community 6 14 42 35 97 Unknown 0 0 21 6 27

0 100 200 300 400 500 600 700 800

Voucher

EEC

Private

UMB

Totals

Center Totals

Community

UMB & HP *

Harbor Point *

UMB Staff

UMB Student

  11

Interfaith Campus Ministry (ICM) Contributors: Reverend Adrienne Berry-Burton, Father Paul Helfrich Goals: University 1; Student Affairs 1, 3, 8. During the academic year, Reverend Adrienne Berry-Burton and Father Paul Helfrich of Interfaith Campus Ministry (ICM) maintained a welcoming Interfaith Chapel with resources for personal and group study, meditation, and prayer. They also led courses to encourage participants to fully integrate themselves—mind, body, and spirit—to promote wholeness and wellbeing that supported their academic retention, persistence, and success. The graphs below reflect participation rates and activities for the year. Reverend Adrienne Berry-Burton and Father Paul Helfrich also provided pastoral care and counseling by supporting students, staff, and faculty in understanding death and dying and helping them through moments of grief. A specific example of this work involved the Department of Psychology. On November 1, 2012, Professor of Psychology, Dr. Esther Shapiro, and Reverend Adrienne Berry-Burton engaged in an interfaith dialogue on “Death, Grief, and Growth” with Dr. Shapiro’s class in the Interfaith Chapel. The group discussed death and dying, and shared specific information about a Mexican tradition that celebrates and acknowledges deceased ancestors. As trained pastoral professionals, Reverend Adrienne and Father Paul attended memorials, a wake, and funeral in support of the community. They helped individuals and groups continue to be strong while dealing with the reality of loss. They also assisted in planning campus memorials, including one for Marybeth O’Sullivan, a former Veterans’ Upward Bound staff member, as well as the remembrance for the victims of the Boston Marathon bombing. These latter two events involved 100-200 people from the campus community. Multiple opportunities for interfaith dialogue and intercultural sharing occurred during AY13. These included the Multicultural Harvest Festival, the Festival of Lights, and performances by the UMass Boston Gospel Choir. First, the annual Multicultural Harvest Festival, which engaged 65 participants, provided an opportunity for students to share a meal, take moment late in the semester to relax, and share knowledge about each other's faith and cultural traditions. Students also performed with poetry, readings, vocals and instrumentals. Second, the Festival of Lights invited current members of the UMass Boston community to share the tenets and traditions of winter holidays, personal memories, and family stories. As a community with students from around the world, this event provided an opportunity to teach, learn, expand knowledge and appreciate other traditions, and attracted 15 participants. Finally, the UMass Boston Gospel Choir invited students to learn about the tradition, history and genres of gospel music. The 25 choir participants this year included students from Mexico, Haiti, the Dominican Republic, and the United States. Most did not have a firsthand experience with the genre or public performance. Participants were students majoring in music, biology, management, nursing, and sociology, some of whom were graduating seniors. The activity also provided opportunities for leadership and public performance.

0 20 40 60 80 100 120 140 160 180

UMB Student

UMB Staff

Faculty

Harbor Point *

UMB & HP *

Community

Unknown

Totals

Unknown

Private

EEC

Voucher

  12

2012-2013 Regular Activities and Total Participation

2012-2013 Average Monthly Participation Rates

0

50

100

150

200

250

300

350

195

345 281 338

14 22

52 11

98

262

Number of people met by Rev. Adrienne Berry-Burton

Number of people met by Fr. Paul Helfrich

Catholic Mass- Tuesdays

Catholic Mass- Thursdays

Catholic Ministry Welcome Lunch

Circle Time Meditation - Mondays 11:30 - 12:30 PM

22

35

28

34

7

2

6

2

0 5 10 15 20 25 30 35 40

Number of people met by Rev. Adrienne Berry-

Number of people met by Fr. Paul Helfrich

Catholic Mass- Tuesdays

Catholic Mass- Thursdays

Catholic Ministry Welcome Lunch

Circle Time Meditation(Mondays 11:30 - 12:30

Zen Meditation with Prof. Nelson (Fr. Doughty)

Thursday Bible Study - Rev. Berry-Burton

  13

2012-2013 Special Events and Participation Rates

Office of the Dean of Students (ODOS) Contributor: Mark Jannoni, Lauren Boothby, Hedy Castano Goals:  University  1,  3;  Student  Affairs  2,  3,  4. I 2012 Year in Review Summary

The revised Student Code of Conduct by a Disappearing Task Force (DTF) as assembled by Mark Jannoni during the spring 2011 semester, continued to be vetted by members of the University community. ADOS Jannoni presented the latest version of the Code to Faculty Council’s Academic Advisory Council during the fall semester, and plans are in place to for the final draft to be presented to Faculty Council during fall 2013. ODOS developed a Faculty Training Institute in collaboration with Rajini Srikanth in order to proactively address trends in student behavior. Each semester, The ODOS presented to incoming faculty members during their orientation and individual colleges that covered topics such as classroom management techniques, the University’s Distressed and Distressing Student protocol, FERPA, Title IX and Title II. ADOS Jannoni became a Certified Title IX investigator through ATIXA, and worked in conjunction with the Office of Diversity and Inclusion to update University policies and procedures to ensure compliance with the Office of Civil Rights. The Associate Dean of Students collaborated with the Public Safety to develop the following a policy mandating community members to possess a University identification card while on campus. This policy will be presented to Faculty Council in fall 2013. The Associate Dean of Students collaborated with ODI, ADA, Athletics, Campus Center and the Queer Student Center to draft a policy regarding transgender restroom/locker-room access, which is consistent with the city of Boston’s ordnance, and Massachusetts Department of Education policy. ODOS began compiling data based on the Dean Certifications that student’s submit upon applying to transfer to other institutions. Please see the attached graph. The Office of Student Conduct began coordination with the Counseling Department to implement a comprehensive program to educate students on issues concerning alcohol and other drugs after they are found responsible through the Student Conduct system. Students who were found responsible for violating the University’s drug policy have now been sanctioned to complete an educational program through UHS. New Student Programs (NSP) Beacon Beginnings continued to evolve as the Freshmen Investiture inaugural program debuted during the fall semester. An Advisory Board was created during the spring semester to ensure that collaboration from the community was reflected in the 2013 event.

30 22

65 15

87 35 45

22 100 100 100

350 5

93 3

40 200 200

3

0 50 100 150 200 250 300 350 400 Open House

Multicultural Harvest Festival Thurs,

Ash Wednesday 2/13/13

Catholic Bible Study

Marybeth O'Sullivan Memorial on campus

Veterans Upward Bound Graduation 2013

Good Friday Service 3/29/13

Labyrinth Intro and Open Walk TBA

Interfaith Dinner

Catholic Sacrament Preparation

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The Office for New Student Programs (NSP) made significant improvements to the Beacon Beginnings orientation program, informed by evidence from AY12 evaluations. These revisions have focused on increasing student retention, persistence, and engagement through initial programming that connects students intentionally with campus staff and resources. In terms of overall revisions, a new guidebook was created for all new students and disseminated as a resource guide. More comprehensive training was initiated for student orientation leaders, including a credit-bearing course and manual. Bi-weekly committee meetings were scheduled with representatives from academic and student services units involved in orientation activities (i.e., OITA, Honors Program, Enrollment Management, Financial Aid, Academic Support Services, Student Affairs, etc.) Increasing event promotion through updated mailings to students, adding more video and technology to orientations to increase student participation, and creating Facebook and Twitter accounts for Beacon Beginnings expanded marketing and multimedia efforts. Second, to improve New Student Orientation (NSO) for freshmen, there was targeted outreach to student clubs and organizations to participate in the Resource Fair, a UMass Boston backpack with specially-selected items was created, additional activities were added to the end of each orientation session (i.e., carnival, prizes), and an Honors session was included in the presentations. Third, for Transfer Student Orientation (TSO) an extended session with advisors and transfer counselors and another session to discuss the transfer credit evaluation process with Transfer Center staff were added, a Career Services presentation was included, and an additional Resource Fair at lunchtime was developed to include University Health Services, Student Housing, the Transfer Center, and other departments and student organizations. Finally, the Family Program (for freshmen students) was enhanced by increasing mailings to families about orientation and by scheduling excursions to the JFK Library and harbor cruises.

Beacon Beginnings Participation Overview

0 200 400 600 800 1000 1200 1400

Transfer Students Anticipated Transfer Students Attended

International Transfer Students Anticipated International Transfer Students Attended

Freshmen Students Anticipated Freshman Students Attended

International Students from an ESL program New ESL Students

ESL to Full Degree Students Anticipated ESL to Full Degree Students Attended

ESL to concurrent StudentsAnticipated ESL to concurrent Students Attended

Family Members Anticipated Family Members Attended

Fall 2013

Spring 2013

Fall 2012

  15

Beacon Beginnings Freshmen Orientation: Fall 20131

Beacon Beginnings Freshmen Orientation: Spring 2013

Beacon Beginnings Transfer Orientation Evaluation Spring 2013

                                                                                                                         

  16

Beacon Beginnings Transfer Orientation Evaluation Summer 2013

Beacon Beginnings Family Program 2013 Overall Experience

The Office for New Student Programs sponsored three workshop events during fall 2012 to address concerns for new students beyond the classroom. In partnership with Career Services and Internships, University Health Services, and faculty members from various academic departments, NSP offered workshops on career and internship planning, stress management, and financial literacy. Future plans include expansion of the workshop offerings for the fall 2013 semester and continued collaboration across campus to capitalize on promoting existing programs on campus to new students. During fall 2012, the Office for New Student Programs (NSP) launched the first annual Freshman Investiture Ceremony. The event was coordinated with the Office of the Chancellor, the Office of the Provost, and the Undergraduate Student Government (USG). Over 250 students, faculty and staff members were in attendance. The event served as an official induction to the university for newest class of students and promoted involvement on campus, academic success, and a sense of camaraderie among the participants. All students received a special UMass Boston lapel pin. In addition, various campus departments donated many free items and prizes for these new students.

  17

Student Conduct (SC)

Activities Within the Office of the Associate Dean of Students 2012-2013

During spring 2013, ODOS began to analyze the data from transfer requests (or Dean’s certifications). Students transferring out had an average GPA of 3.3. The data below reflect some characteristics of this population.

Academic Level of Transferring Students2

Choice of Transfer Institution3

                                                                                                                         2 Super Senior: Students having credits more than 120

July August September October November December January February March April May June Total3 6 25 44 6 10 38 52 42 31 13 4 27433 31 59 109 68 59 63 107 108 114 97 37 8852 1 7 5 13 15 7 8 7 6 16 3 906 4 5 19 20 12 7 9 16 16 22 5 141

CategoryDean's  Certifications

Student  /  Faculty  ConsultationsStudent  Conduct  Cases

Behavior  Management  Cases

0

20

40

60

80

100

120

Dean's Certifications

Student / Faculty Consultations

Student Conduct Cases

Behavior Management Cases

30%

46%

18%

3% 3%

N = 245

Freshman

Sophomore

Junior

Senior

Super Senior

  18

Reasons for Transfer4

                                                                                                                                                                                                                                                                                                                                                                                                                                         3 School which appeared more than 5 in students’ list has been considered for analysis  4 Other reasons included: closer commutations, social life, different experience, class availability & scheduling.

19%

31%

10% 2%

13%

25%

N = 198

Housing

Major not available

Internship/Co-op Opportunities

Financial/Scholarship

Academic Rigor

Others

  19

Discipline Available at Transfer Institution 5

 

Office of Student Activities and Leadership (OSAL) Contributors: Shelby Harris, Jennifer Celino, Bob Cole, Rita Haidul-Campbell, Charles Henriques, Donna Neal Goals: University 1, 3; Student Affairs, 1, 2, 3, 4. The Office of Student Activities and Leadership (OSAL) staff continued to provide support for co-curricular programs that support student engagement, retention, and success both in and out of the classroom. Through student leadership in clubs, centers, student government, the arts & media, and student employee roles, students gained tangible skills valuable to employers. The numbers of students who engage with the services and programs of the office also increased steadily over the past year. There was a discernible overall increase in student programs, clubs, use of technological platforms and continued to partner on programs and support departments across campus. Highlights included: a 204% increase over AY12 in the number of Twitter followers (N=392); a 29% increase over AY12 in SAGroups users (N=3285); and a total of 1358 events and meetings of undergraduate and graduate clubs and organizations booked through the R-25 event management system. Clubs and Organizations/Student Center Events

Nineteen clubs applied for reactivation or new club status, and 12 new student clubs completed requirements. Seventy-six clubs returned from AY12, a 6% increase from last year. There were 20 (Graduate) Recognized Professional Associations, a decrease of 5% from AY12. Ten students, as well as Chuck Henriques as advisor and Shelby Harris as Director, attended the NACA Regional Conference, and won an award for the best theme campaign for an institution of 7500+. During November, 16 students and four staff members participated in the Boston service weekend, working with Father Bill’s Place in Quincy and the Shelter at the Boston Health Commission in downtown Boston. There were four workshops held with UMass Boston students in conjunction with the Office of Student Leadership and Community Engagement (OSLCE) to prepare for the Domestic Leadership Exchange. In preparation, 16 students from UMass Boston and Guilford Technical Community College took a pre-test survey based on the

                                                                                                                         5 Engineering included civil, structural, and mechanical.

  20

Socially Responsible Leadership Scale (SRLS). The survey will be administered again and results will be shared after the second part of the Exchange (in North Carolina) in January 2013. Director Shelby Harris convened a taskforce comprised of students and staff to review and potentially make changes to current the current student center model. The taskforce reviewed current the operating structure, space allocations, and financial support given by the USG to eight student centers. There were three meetings held with student and staff representatives to discus the current center model and possible alternatives. During the FY14 SATF budget process, eight centers were funded with a dramatic drop in hours (15-20 hours/week, 33 weeks per year vs. 42 weeks per year). Assistant coordinators were also cut. This allowed the Senate to realize almost $50,000 in cost savings and to redistribute those funds to club and center programming. Centers will be evaluated by the SEOC committee at the end of fall and spring semesters to determine whether they will continue beyond FY14. There were a number of student activities and events held during Fall 2012. These included: QSC National Coming Out Day with an open discussion on marriage rights for same sex couples (n=70+); Black Student Center Comedy Show (n=80+); Muslim Student Association Welcome Back Dinner and Speaker; Wellness Center Support for Health and Wellness Fair; Sigma Gamma Rho Domestic Violence Work Shop (n=50+); Veterans Center Barrett Haunted Mansion Fundraiser that raised $4,000 (n=44); Anthropology Club film series and discussion groups; Biology Club film and discussion; Golden Key Halloween Fundraiser Dance benefiting Massachusetts Homeless Veterans; SAEC Blue Man Group and Celtics Tickets; Honors Student Union Thankful Giving event; Phi Delta Epsilon Medical Interest Fraternity fundraiser for the Children’s Miracle Network ($2600); Queer Student Center Trans Day of Remembrance; Women’s Center Body Image workshop; Thank You Club event for faculty and staff; Hillel movie screening of “Unmasked, Judeo-phoebia”; and the SAEC 3rd Annual World-Wide Enlightenment Week (n=100); UMass Miracles Dance Marathon for the Children’s Miracle Network ($5000); Memphis Broadway in Boston tickets; Black Student Center Kwanzaa Celebration; Hillel Chanukah Celebration; Student Government Stress Relief; and the GSA Winter Networking Social.

Student Arts & Events Council (SAEC): Events and Attendance6

                                                                                                                         6 World Wide Enlightenment Week (WWEW)/Free Fun for Everyone (FFFE)

6450 3115

370 444

313 654

1349 644

2250 100 150

700 210

3000

0 1000 2000 3000 4000 5000 6000 7000

Ticket Sales to Date Fall Welcome Week

Sports Events SAEC Meeting

Broadway in Boston SAEC FFFE

WWEW Spring Welcome Week

Road Trip Night on the Town

Speaker Series Spring Ball

Concert

  21

Arts & Media

The Harbor Gallery held a successful show in collaboration with Labor Studies at UMass Boston and Labor Studies at UMass Dartmouth. The gallery also offered a free lecture by Associate Press award-winning photojournalist, Peter Petera. Three students volunteered to restart the Watermark as an online publication. Several exhibits and activities were held, including VIDEO-MADE: Five emerging artists who use video to sculpt space, an Internet cat film/video movie exhibit in conjunction with the Walker Institute of Art in Minneapolis, a collection of work from Boston’s undergraduates and alumni, and an Art Blast bus trip to New York City. Student Government Student Government hosted a women's issue forum with Senate Candidate Elizabeth Warren, Senator Barbara Mikulski (D-MD), and Boston City Councilor, Ayanna Pressley, during October 2012. Over 200 students, faculty, and community members attended along with several media outlets. Twenty-four members of Student Government attended an overnight retreat at Becket Chimney Corners Camp in Becket, MA. Activities included ice-breakers, teambuilding and goal setting exercises, and high ropes course work. In December, USG held its second Leadership Speaker Series featuring Massachusetts State Representatives Marty Walsh, Linda Dorcena-Forry, and Nick Collins. There were online elections during spring 2013 for the Student Trustee, Student Government President and Vice President, Student Senators, and the Graduate Student Assembly Officers. This year, each category was contested, including a record four tickets running for USG President and Vice President. There were 987 students who voted, an increase of 29% over last year. This year, Student Government received 33 nomination forms for Student Senate, four for President and Vice President, and two for Student Trustee, making this the first completely contested campus-wide election in at least five years. OSAL Director Shelby Harris was promoted to Assistant Dean. She was chosen to represent the National Association of Student Personnel Administrators (NASPA) Exchange in London, England this June. She and four other senior student affairs officers from the United States met with representatives of five universities in the London area to share best practices in U.S. and UK higher education. In addition, Ms. Harris was invited back to represent the National Association of Campus Activities (NACA) at the Canadian Organization of Campus Activities (COCA) conference in Halifax, Nova Scotia, and presented three education sessions on club and organization creation, budgeting, and partnerships. Other key achievements for the unit and for OSAL staff have been noted in previous monthly reports. Office of Student Housing (OSH) Contributor: Joseph T. DiMaria Goals: University 1, 2, 3, 5; Student Affairs 2, 3, 4, 5, 6. During AY13, the Office of Student Housing (OSH) developed a mission, vision, and values’ statements for an Office of Residence Life to further the goal of creating a residential experience for students at UMass Boston that will increase student retention and persistence through meaningful social interactions and relationships, and productive campus engagement and learning. In addition to interfacing with a number of campus partners through the UMass Boston 24/7 Committee, OSH worked closely with the consulting firm of Brailsford & Dunlavey (B&D) to update the student housing demand study that was originally conducted in 2009-2010 and to advance the university goal to build residence halls and establish residence life on campus by fall 2015. A number of documents were created, including a multi-phased implementation plan that addresses space and staffing requirements as well as identifies recommendations for program development. Several other initiatives and activities were undertaken in preparation for UMass Boston 24/7. First, OSH implemented an online electronic roommate matching and apartment searching system to replace the previous practice of matching roommates manually. Students are now in control of selecting their roommates themselves, thereby giving them autonomy and inspiring personal responsibility for their choices. The process is now expedited for students: currently 2,850 students have access to the system. Second, there was a complete overhaul of the

  22

OSH website, adding a number of resources for students, parents, and landlords. Staff developed a number of handouts specific to leases, budgeting, roommate relationships, tenants’ rights, and suggested timelines for searching for housing. Finally, a number of downloadable templates were created for roommate agreements, apartment condition reports, personal budgets, subleases, and lease assignments. Third, OSH offered employment opportunities to six undergraduate students and three graduate students during AY13, who assisted with daily operations and special projects. Finally, OSH developed a summer internship opportunity in conjunction with ACUHO-I. Over 60 graduate students in higher education administration programs from all over the country applied for this position at UMass Boston. OSH conducted 14 interviews and identified Ethan Starkey as the preferred candidate. He worked with the office from May through July 2013 to conduct benchmarking research around Housing and Residential Life programs and facilities

Office of Student Housing Activities7

                                                                                                                         7 OSH activities from October 2012-June 2013

0

500

1000

1500

2000

2500 Services / Programs

Roommate Matching System

Roommate Matching Individual Follow Up

Individual contacts (Students & Families)

Community Outreach (Landlords)

  23

Office of Student Leadership and Community Engagement (OSLCE) Contributors: Sherrod Williams, Alanna MacBrayer Goals: University 1, 2, 3, 5; Student Affairs 2, 3, 4, 8 Beacon Voyages for Service (BVS) coordinated six trips this year focusing on a variety of issues in several global communities. The program coordinated one international trip this year to Porto Alegre, Brazil, focusing on social equality, which was led by Franci DaLuz and advised by anthropology professor, Dr. Tim Sieber. Students worked with a local school program, a recycling center, and with local teens. BVS supported five domestic trips. In the fall, a short immersion trip was coordinated to Philadelphia, Pennsylvania, led by Brianna Reyes and advised by Katie Holland, Associate Director of Financial Aid. The trip explored homelessness issues by population, working with veterans, men, women, and children. During winter break, a group traveled to Puerto Rico to work with an organization to create sustainable farming for rural Las Marias. The trip was led by Laurene Plourde and advised by Assistant Dean of Students, Shelby Harris. During the spring semester, a group worked with the Oglala Lakota nation in South Dakota assisting with poverty issues that exist on the Pine Ridge Indian Reservation. The trip was led by Izzy Pulido and advised by Administrative Assistant, Janine Bradley. The group helped expose students to poverty issues that are pervasive on many reservations, and also empowered them to get involved in these issues in Massachusetts. During the summer break, BVS led a trip to El Paso focusing on immigration, and to Chicago focusing on at-risk youth and education. In El Paso, the grouped worked with Annunciation House, which houses many refugees and homeless poor, many of who were from Mexico. Gilardo Alzate, trip leader, and trip advisor, Meredith Gamble, Site Manager for Jumpstart, worked with the group to explore issues of immigration, examined laws, and learned about border control issues that exist. The trip to Chicago, led by Junior Pena and advised by Kenneth Andejeski, collaborated with Chicago Youth Centers, allowing students to work with youth from the south side of Chicago and assisting with tutoring, enrichment programming, and college prep/advising. Collectively across all trips, students served 1,950 hours of community in six geographic locations.

  24

Total Applicants 2011- 2013

Total Accepted Participants 2011-2013

Domestic and International Trips 2011-2013

0

20

40

60

80

100

120

140

160

180

200

FY 11 FY12 FY13

Number of Applicants

0

10

20

30

40

50

60

70

80

FY 11 FY12 FY13

Number of Accepted Students

0

2

4

6

8

Total Number of Trips

International Trips

Domestic Trips

FY  11  

FY12

FY13  

  25

Volunteer Service Hours

The Campus Kitchen at UMass Boston (CKUMB) implemented several hunger relief and food justice programs beginning in July 2012, including: nutrition education at a local school; health/wellness and SNAP outreach for local seniors; a gardening program at the Columbia Point Community Garden; and meal service across Dorchester year round and at UMass Boston summer camps. A total of 338 volunteers, including members of the CKUMB Leadership Team, committed 1027 volunteer hours to CKUMB and helped to identify food resources, create, and deliver 7390 meals to 1997 youth and senior clients. CKUMB's client agencies included the Walter Denney Youth Center, the Saint Peter's Teen Center, Housing Opportunities Unlimited at Harbor Point, the John Winthrop Elementary School afterschool program, Project ALERTA, Camp Shriver, and the Health Careers Opportunities Program. CKUMB also served the families of most of these clients during Turkeypalooza, an annual Thanksgiving meal donation event. Finally, through its pilot program for senior health/wellness and SNAP outreach, CKUMB successfully provided health and wellness workshops to senior clients and SNAP application assistance to increase food access for some of those clients.

Volunteers

0

500

1000

1500

2000

2500

FY 11 FY12 FY13

Total Service Hours Committed

0

20

40

60

80

100

Number of Volunteers

  26

Volunteer Hours

Volunteer Sites

Number of People Served

0 20 40 60 80

100 120 140 160 180 200

Number of hours served

0

1

2

3

4

5

6

Number of sites served

0

100

200

300

400

500

600

Number of total clients served

  27

Meals Served

Jumpstart recruited and trained a total of 100 members during AY13. These 100 members completed a total of 26,480 hours of service in seven preschools in the Dorchester community. Jumpstart served 192 children in 10 classrooms this year. Of the100 members, 15 students enrolled in the psychology service-learning course connected to Jumpstart to earn field placement and capstone credit for their degrees in Psychology. Of the 100 members, 89 were enrolled as AmeriCorps members and earned the AmeriCorps Education award. In addition to the service work in preschool classrooms, Jumpstart also engaged over 200 UMass Boston students and community members through volunteer events including: Read for the Record Event in partnership with the UMass Boston Hockey team and UMass Boston Early Learning Center (ELC), a literacy event in partnership with the Windsor School and Gertrude Townsend Head Start, a service event at Dever McCormack Elementary in partnership with Casa Latina, MLK Day Service Event creating learning materials for preschoolers, a harbor cleanup in partnership with Ocean Conservancy International, and Good Neighbor Day. The Freshman Leadership Institute (FLI) continued to grow and provide students with a strong leadership foundation and integration to the UMass Boston community. This year, there were 81 applicants for the program with 45 students accepted for the institute. There were 10 peer mentors that represented a variety of involvement areas and academic disciplines. Each of the participants and mentors attended an opening retreat to learn the foundations for leadership. During the semester, peer mentors facilitated workshops based on The Leadership Challenge by Kouzes and Posner. The principles framing this training were: inspire a shared vision; model the way; challenge the process; enable others to act; and encourage the heart. The students also engaged in community service, completed about 225 hours of community service, and became involved in many campus programs such as student government, student centers, alternative breaks, and several other clubs and organizations. By the end of the semester, 39 students had completed all the requirements and graduated from the program. Leadership Discovery Program (LDP) and Leadership trainings/lectures continued to grow and expand collaborative efforts. This year there was nearly 200 students participate in 17 leadership workshops held during the fall and spring semesters. This year facilitators represented the following departments/units: the Campus Center (CC), Academic Support Services (VPASS), the College of Management (CM), New Student Programs (NSP), the College of Liberal Arts (CLA), Office of Student Housing (OSH), and Office of Student Activities and Leadership (OSAL). Workshop topics and titles included: Public Speaking; Leadership Compass; the Colors of Leadership; Got Morals? Got Integrity?; Conflict Resolution; STRIDES-Exploring Identity and Social Justice Advocacy; How Full is Your Bucket?; Networking for Leaders; Organizational Building Blocks; Say What? Effective Communication for the 21st Century; Resume Leadership; Strengths Quest; How to be a Smarter Leader?; DISC; and Leadership Through Involvement. Program evaluations were conducted, with data noted in previous monthly reports.

0 500

1000 1500 2000 2500 3000

Number of meals served

  28

Leadership Programming 2011-2013

Spring 2013

Fall 2012

Spring 2102

Fall 2011

Spring 2011

3 Year Total

3 Year Spring Average

21st Century communication 8

8.00 Black Student Center Leadership

Mentor Program 13

13.00

Civic Reflection 3 3 3.00

Community Partnerships 1 3 2.00

Conflict Resolution 8 16 6 4 8.50

Cultural / Diversity Leadership 31 6 14 17.00

DISC 11

11.00

Dreamers and Seers Who Lead 2 6

4.00 Got Morals? Got Integrity? 3 17 4 7 7.75

How Full is your Bucket 16 7

11.50

How to be a Smarter Leader 12 32 8 17.33

Identity Leadership 6 6.00

Leadership Catalyst 26

26.00

Leadership Challenge

4

4.00

Leadership Compass 16

16.00

Leadership Growing

5

5.00

Leading through Involvement 13

13.00

Leading Through Listening

9

9.00 Make the Most of UMass Boston

Experience

4

4.00

Networking Lunch and Learn Series 10

10.00

Orange, Green, Gold, Blue 5 12 48 16 13

18.80

Organizational Building Block 10

10.00

Positive Volunteerism

3 3 1

2.33

Public Speaking 5

14

7

8.67

Resume Leadership 12

20

16.00

Roles Within A Group

6

6.00

Social Issues

4

4.00

Strengths Quest 22 10 23

5

15.00

Stress Management 0

5

2.50 Strides: Exploring Identity and

Social Justice Advocacy 3

3.00 The Social Model

2

2.00

Time Management

5 9 7

7.00

When the Going Gets Tough

3

3.00

Total Attendance 180 10 248 55 102 595 180.00

Project Serve coordinated 44 service learning/volunteer projects during AY13 on October 20th, January 21st and April 27th . Students, faculty, and staff from UMass Boston assisted the following groups and organizations: Harbor Point, Walter Denney Youth Center, United Way of Mass Bay, Boston Natural Areas Network, and Girl Scouts of

  29

America, in addition to 30 other organizations throughout Boston. Collectively, students served 1,450 volunteer hours over the span of three days. In addition, partnerships were developed with Strong Women Strong Girls, Big Brother Big Sister of Mass Bay, and tutoring projects at Lila G. Frederick Pilot Middle School and Cristo Rey School.

Activities and Number of Volunteers

Number of Volunteer Sites

Activities and Volunteer Hours

Number of People Served

0 20 40 60 80

100 120 140 160 180

Days of Service

Volunteer Fairs

Monthly Service Events

Strong Women, Strong Girls

Tutoring Program

0

10

20

30

40

Days of Service

Volunteer Fairs

Monthly Service Events

Strong Women, Strong Girls

Tutoring Program

0 100 200 300 400 500 600 700

Days of Service

Volunteer Fairs

Monthly Service Events

Strong Women, Strong Girls

Tutoring Program

  30

Office of Urban and Off-Campus Support Services (U-ACCESS) Contributor: Shirley Fan-Chan Goals: University 1, 3, 5; Student Affairs 2, 5, 7, 8. The Office of Urban and Off Campus Support Services (U-ACCESS) has served 103 students since its pilot program began during spring 2012 and its formal launch during fall 2012. Forty percent of the students have reported issues related to temporary housing and homelessness, with 29% of them experiencing financial difficulties. U-ACCESS has been providing case management, as well as information and referral services. U-ACCESS has garnered support from both external and internal campus partners. These collaborative efforts have allowed U-ACCESS to provide quality services to students who are facing challenges and obstacles that may derail their academic performance and success. External partners have included: Adoption and Foster Care Mentoring; American Student Assistance; Andre’s Café; B&M Catering; Bottom Line; Bridge Over Troubled Waters; MA Department of Elementary and Secondary Education; MA Department of Children and Family Services; Father Bill’s & Main Spring Shelter Program ; Homes for Little Wanderers – Roxbury Village; Homes for Families; Keys for Hope Foundation; Kids Care; LIFT Boston; Massachusetts Coalition for the Homeless; One Family, Inc.; Rediscovery; and School on Wheels. Campus partners have included: Academic Support Services and Undergraduate Studies; Campus Center Operations; College of Public & Community Services; College of Management; College of Nursing & Health Science; College of Liberal Arts – Clinical Psychology PhD Graduate Program; Institute for Community Inclusion; McCormack Graduate School of Public Policy and Global Studies; Division of Athletics, Recreations, Special Projects and Programs; Office of Community Partnerships; Office of Dean of Students; Office of Financial Aid; Office of International and Transnational Affairs; units within the Division of Student Affairs; University Advancement; and Veterans Affairs. The Office of Urban and Off Campus Support Services (U-ACCESS) launched U-ACCESS Food Pantry in February 2013 in response to the prevalence of food insecurity among campus students. An article about the food pantry in the Boston Globe attracted other media attention, including WBUR, WBZ, Fox25 Morning News, etc. Since its inception, the food pantry has served 121 students. The food pantry has received over $2,000 food donation through campus food drives, Kids Care, and the American Student Assistance. Twenty-nine volunteers (faculty, staff and students) have participated in the development of the food pantry and its operations during spring semester. In May 2013, U-ACCESS kicked off the Massachusetts State Network for Homeless College Students with the support of the National Association of Education for Homeless Children and Youth (NAEHCY). The Office of U-ACCESS continues to have a leadership role in partnership with Massachusetts Appleseed, one of the lead agencies that cochairs the Commonwealth of Massachusetts Special Commission on Unaccompanied Homeless Youth. The state network will focus on best practices, research and advocacy to address the homelessness among college students across the state by adopting U-ACCESS model.

0 100 200 300 400 500 600

Volunteer Fairs

Monthly Service Events

Strong Women, Strong Girls

Tutoring Program

  31

U-ACCESS Caseload8

December 2012 data reflect the Food Pantry pilot exclusively for U-ACCESS students. The university-wide operation was launched in February 2013. University Health Services (UHS) Contributors: Kathleen Yorkis, Deborah Cohen, Pat Halon, Linda Jorgensen, and Leah Livingstone Goals: University 1, 2, 3, 4, 5; Student Affairs 1, 2, 3, 4, 5, 8. Counseling Center (CC)

Visits by Type9

September 2012 – June 2013 September 2011 – June 2012

Emergency 142 (+43, +30.28%) 99 Triage 392 (+25, + 6.38%) 367 Intake 221 (-15, - 6.36%) 236 Individual Therapy 819 ( -297, - 26.61%) 1116 Consultations Regarding Students of Concern*

94

Distinct Clients/Visits 564 (+ 25, + 4.43%) 539

                                                                                                                         8 December 2012 data reflect the Food Pantry pilot exclusively for U-ACCESS students. The university-wide operation was launched in February 2013.

 9 Tracking of the number of consultations began during fall 2012; therefore, there are no totals for AY12.

0

5

10

15

20

25

30

35

U-ACCESS cases

Food Pantry requests

  32

Counseling Center Visits10

The UHS Counseling Center had more distinct visits, more emergencies and more triages during 2012-2013 as compared to AY12. During fall semester there was a 30% decrease in senior staff hours (525 compared with 750 hours). In February 2013, there was one full-time MSW therapist, who also assumed the role of Interim Director, and one new licensed staff psychologist who transitioned to full-time later in the spring, along with another new full-time licensed staff psychologist who was hired. A part-time clinical supervisor and 8 doctoral interns were also in place during spring semester. The permanent Director, Dr. Edna Pressler, went on extended family medical leave during January 2013 and later resigned. Counseling Center staff continued to conduct triage appointments on the same or next business day of the request and to handle emergencies at the time of presentation, maintaining ease of access for initial consultation and crisis intervention. Approximately the same number of ethnic minority as Euro-American clients were served, in line with the emphasis on providing for the needs of the diverse student body on this campus. The UHS Counseling Center completed another Practicum in College Mental Health, successfully training the eight Clinical Psychology doctoral students in collaboration with the university’s Clinical Psychology Department. The Counseling Center held its 9th annual Take Back The Night event, and also offered workshops in Effective Stress and Time Management to students in the Freshman Success Communities of the College of Science and Mathematics. See attachments for additional outcomes data. General Medicine (GM) General Medicine (GM) has continued to improve the quality of care through its various quality improvement projects. Over the past three years health care providers in General Medicine (GM) have increased the number of students screened for depression. This quality improvement project reviewed 130 chart audits each fall semester from September to December. The demographic characteristics of the students were similar for the pre/post implementation comparison groups. The mean age was 24 in the fall of 2012 and 25 years fall of 2011 and 2010, and students were predominately female, full-time, undergraduates, and insured by the student health insurance plan. The predominant ethnicities were White/Caucasian, European, Asian/Pacific Islander, Black/African American, and multiracial. In the fall 2012 survey the number of students screened for depression increased to 86% (112/130), from 77.7% (101/130) in 2011 and from 69.2% (90/130) in 2010. Out of the 112 patients screened for depression with the PHQ-2, eleven patients were positive of which 5 were further screened with the PHQ-9 for Major Depressive Disorder.                                                                                                                          10 These statistics do not include the other services provided, including consultations regarding students of concern, trainee supervision, and outreach.

99

367 236

1116

539

142

392

221

810

564

Emergency Triage Intake Individual Therapy Distinct Visits

2011-2012 2012-2013

  33

Depression Screening

General Medicine increased state immunization compliance rates for CNHS students from 93% in October 2012 to 99%; and for all other students from 81% to 94%. In addition we provided immunizations to the Massachusetts Institute Academy (MAIA) onsite at the Marlboro campus and Navitas ESL program at UMass Boston. These program attendees are not university students but UMass Boston holds their Visas and therefore must ensure they are in compliance with state immunization laws.

UMass Boston Immunization Compliance

Increasing the number of registered nurses increased the number of immunizations given from 1027 in FY11 to 2071 in FY13. Staff screened 381 students for tuberculosis, administered 701 Tdap, 475 Hepatitis B vaccines, 199 MMR vaccines, 167 Varicella vaccines, and 529 Influenza vaccines on site. Increase in the number of faculty, staff, and students receiving Influenza Vaccination from n = 331 in 2012, to n = 928, which is a 280% increase. Staff provided influenza vaccination at the President’s Office and to the Chancellor’s Office.

0.00 20.00 40.00 60.00 80.00 100.00

Fall 2009

Fall 2010

Fall 2011

Fall 2012

7.70

69.20

77.70

86.20

61.50

57.14

45.5

Percent

PHQ-9 Completed

Deprssion Screened (PHQ-2)

30

40

50

60

70

80

90

100

September October November December

Perc

ent

All Students (not CNHS)

CNHS

All Students (not CNHS) 2012

CNHS 2012

  34

Influenza Vaccination Rates

This year the decrease in healthcare providers from 4.5 FTE to 2.7 (NP’s, 03 NPs, MD) and the change to a fee for service from managed care has decreased the primary care patient visits (FY11, n = 5,300; FY12, n = 3,472; FY13, n = 2744). See chart below.

Visits by Provider Type by Year

Provider Type by Year 2011 2012 2013 Physician 582 364 279

Physician Phone Note 64 35 23 Nurse Practitioner 4718 3108 2465

Nurse Practitioner Phone Note 1738 1607 1200

Nurse 824 2287 2340 Nurse Phone Note 826 340 516 Medical Assistant 1129 924 593

Medical Assistant Phone Note 48 20 93

Assistant to AVCSA 309 182 118 Nutritionist 0 0 14 Lab Count 1587 1630 1536

TOTAL 11825 10497 9177 General Medicine Student Learning Goal 1 is to train and educate students in the areas of health care, mental health care and health promotion, with the following stated outcome: Students will demonstrate practical and clinical competence, and leadership skills. The following accomplishments provided supporting evidence for this goal and outcome:

• General Medicine Nurse Practitioners precepted four (4) nurse practitioner students as part of their clinical experience for the College of Nursing and Health Sciences;

0 200 400 600 800 1000

2011

2012

2013

171  

211  

547  

263  

120  

381  

UHS

Maxim

928

331

434

  35

• Jose Ramirez RN precepted four (4) RN to BSN students for their Community Nursing experience; • The business office had three (3) work-study students, two (2) were CNHS majors and one (1) accounting

major; and • General Medicine employed six (6) work-study students; three (3) nursing students, one (1) pre-medicine,

one (1) exercise science major, and one (1) computer science major. Note: See attached document for qualitative data.

Several innovations in technology were advanced during AY13. A new laboratory information system (Orchard) was interfaced with both the electronic health record and the reference laboratory (Quest Diagnostics), which expedites laboratory results for patients. Kiosks were installed allowing patients to self check in for appointments. It is hoped that the Open Communicator module from Point and Click (EHR) will be approved for purchase during FY14, which will allow students to make their own appointments from home and email healthcare providers securely. General Medicine staff participated in many community events including Commencement 2013, Open House, Welcome Day, UHS Alternative Health Fair, and the International School in Dorchester career day, and Andover High School Health Fair. Four nurses were hired for the summer programs and assisted with the orientation process. Staff served on many university committees including: the Workplace Safety Committee, UMass Boston Safety Committee, and the Summer Programs Committee. Dr. Patricia Halon taught Healthcare Provider CPR/AED to UHS staff and athletic trainers; and Heartsaver/AED to 15 staff members of the Early Learning Center and 7 members of Marine Operations. EpiPen training was also provided to the staff of the Early Learning Center. The top ten diagnoses were: sexually transmissible disease screening, upper respiratory infection, routine physical exam, pharyngitis, elevated blood pressure, contraception management, annual GYN exam, urinary tract infection, attention deficit disorder, and anxiety disorder. General Medicine has continued to advance towards budget neutrality through the third party billing model to be financially viable in order to support the department and academic mission. Final budget figures for FY13 will not be in until the end of August.

Cash Flow Statements

FY13 FY12 FY11

July - June

Total Revenue $ 2,529,042 $ 2,464,562 $ 2,389,908

Total Expenses $ 2,469,545 $ 2,617,019 $ 2,213,890 Balance $ 59,497 $ (152,457) $ 176,018

Revenue from Insurance and Payments $ 590,213 $ 568,814 $ 248,705

Outstanding Accts Receivable $ 43,467 $ 119,716

*Data through 6/25

  36

Health Education and Wellness (HEW) Significant numbers of students on campuses across the country experience mental health problems, and approximately 1,100 students die by suicide each year. Mental health problems that are associated with suicide and other adverse outcomes affect a substantial proportion of college students. These problems can negatively affect students' academic performance and quality of life (Suicide Prevention Resource Center, 2012). UHS data have suggested that UMass Boston students may experience the same or significantly greater mental health and substance use problems as students at other institutions (UMass Boston ACHA/NCHA Survey, 2009). The UHS Health Education and Wellness Program (HEW) has customized the ULifeline.org/umb site with information and resources specific and relevant to the UMass Boston student population. ULifeline is a nationally recognized and evidence-based resource at no cost to the university. HEW has promoted utilization of the site through placement of the prominent ULifeline link throughout the UHS website, other UMass Boston webpages, Facebook, SH101, campus TV monitors, and in other relevant campus media. Because of these efforts, the ULifeline site has provided mental health information through 5252 unique visits during AY13. In addition, data from student utilization of Ulifeline has been utilized to inform program planning. UHS Health Education and Wellness Program (HEW) has provided every UMass Boston student with a monthly subscription to Student Health 101 (SH101), a monthly electronic magazine devoted to college health and wellness. HEW customizes each monthly issue with UMass Boston specific content and resources. Each month Campus Correspondents (HEW work study students) have conducted video interviews of their UMass Boston peers on a variety of health topics. These video interviews have been integrated into SH101, as well as other UHS social media (Facebook, YouTube). See attachments for Ulifeline and SH101 data.

Staff Awards

Patricia A. Halon, Ph.D., from UHS General Medicine, received the Shining Beacon Award 2012 at the UMass Boston Athletics Hall of Fame Awards, October 2012, at UMass Boston.

Patricia A. Halon, J. Francis, Rosemary St.Clair, Karen Litterio, and Mary Hanson of Team UHS, The Heartsavers, received first place honors in the UMass Boston Go Red Challenge, April 2013. Shelby Harris, M.Ed., was honored by the Undergraduate Student Government, including both current and past student presidents, with a special award at the Distinguished Student Alumni Leadership Dinner for service to student clubs and organizations.

2013 Beacon Student Leadership Award Recipients

Beacon Group Service Award: College of Nursing and Health Sciences Honduras Initiative Beacon Graduate Student Organization Award: Sigma Phi Omega Gerontology Beacon Undergraduate Organization Award: Phi Delta Epsilon Beacon Program of the Year Award: Write on the Dot Beacon Emerging Leader Award: Samantha Nam-Krane Beacon Unsung Hero Award: Carina Ramos Beacon Undergraduate Student Government Award: Estella Stephens Beacon Individual Service Award: Abigail Poirier Beacon Graduate Student Leadership Awards: Sara Boxell, Katia Canenguez Beacon Undergraduate Student Leadership Award: Helen Ngo, Jesse Wright, Ismaelle (Izzy) Pulido

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Other Student Awards Kristina Gilberti, '15 English, Head Orientation Leader from New Student Programs, received Best Problem Solving Team- Case Study Undergraduate Competition at the NODA Region IX Conference for Orientation, Transition and Retention, February 2013, in Albany, NY. SAEC won the Best Marketing Award for schools 7500+ at the NACA Northeast Regional Conference for their fall Welcome Week campaign.

Grants and Research

Buenaventura, L.C. (Fall 2012). University Health Services Survey. (Developed in collaboration with

Keeling & Associates, LLC)

Buenaventura, L.C. (Spring 2013). Student Housing Demand Study Survey. (Developed in collaboration

with Brailsford & Dunlavey)

Buenaventura, L.C. (Spring 2013). 2013 Graduating Seniors’ Survey. (Developed in collaboration with

internal campus team)

Buenaventura, L.C., Overton, J., & Jorgensen, L. (Spring 2013). A proactive community approach

to gender-based violence at the University of Massachusetts Boston. U.S. Department of

Justice-Office on Violence Against Women, $300,000. Under review.

Jorgensen, L. (June 2013). Early stage collegiate recovery grant for $10,000. Funded.

Wright, J., Halon, P., Leveille, S., & Wald, A. (April 2013). Advancing student health through

student accessible health records for $14,716.00. Funded.

Presentations

Boothby, L., & Hight, K. (2012, October). Playing the new card: Navigating the transition as a

new professional. Presentation at the National Orientation Director's Association

Conference, Las Vegas, NV.

Day, P. K. (2013, November). SSAO round table: Fundraising in student affairs. Panel

presentation at the NASPA Region I Conference, Mystic, CT.

Day, P. K. et al (2013, March). Redefining student affairs: A fundamental difference.

Presentation at the 2013 NASPA Conference, Orlando, FL.

Day, P. K. et al (2013, March). African American male summit: Budget perspectives and

strategies. Panel presentation at the 2013 NASPA Conference, Orlando, FL.

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Halon, P. (2012, October). Vaccine preventable diseases update: Measles, pertussis, herpes

zoster and human papilloma virus. Presentation at the Massachusetts Nurses’

Association Regional Continuing Education Conference, Middleton, MA.

Harris, S. (2013, June). Club budget management. Presentation at the Canadian Organization of

Campus Activities, Halifax, Nova Scotia, Canada.

Stevens, F.L. (2013, February). Your brain on AGPA: Understanding affective neuroscience at

the AGPA convention and in clinical practice. Presentation at the Annual Meeting of the

American Group Psychotherapy Association, New Orleans, LA.

Stevens, F. L., Wiesman, O., Feldman, R., Hurley, R., & Taber, K. (2013, April). Oxytocin’s role

in developing and healing psychopathology. Presentation at the American Neuropsychiatric

Association Convention, Boston, MA.

Publications

Day, P. K. (2013). Reconnecting higher education to the world. NASPA Leadership Exchange,

11(1), 8-10.

Day, P. K., & Jannoni, M. (2012). Student safety and security come first. NASPA Leadership

Exchange, 10(2), 20.

Harris, S., & Metzger, M. (2013). Recruiting for your student club. Campus Activities

Programming, 45(8), 13.

Lee, H., Kiang, P., Watanabe, P., Halon, P., Shi, L., & Church, D. ( 2013). Hepatitis B infection

and immunizations among Asian American college students: Infection, exposure and

immunity rates. Journal of American College Health, 61(2), 67-74.

Stevens, F. L., Wiesman, O., Feldman, R., Hurley, R. A., & Taber, K. H. (2013). Oxytocin and

behavior: Evidence for effects in the brain. The Journal of Neuropsychiatry and Clinical

Neurosciences, 25, 96-102.

Teaching

Boothby, Lauren, M.Ed. UNIV 118: Orientation Leadership Training Course (CAPS Special Topics), Spring 2013

Lisa C. Buenaventura, Ed.D. ASAMST 200: Introduction to Asian American Studies, Fall 2012

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HIGHED 612: Impact of College on Students, Fall 2012 Patricia Halon, Ph.D.

NU 680: Primary Care of the Family (Adult), Fall 2012 NU 682: Primary Care of the Family (Pediatrics and Ob), Spring 2013 NU 680: DL Primary Care of the Family (Adult), Summer 2013

James Overton, M.A.

CRMJUS 104L: Introduction to Criminal Justice, Summer II 2012 SOCIOL 261: Social Deviance and Control, Fall 2013 SOCIOL 261: Social Deviance and Control, Spring 2013

Conclusion The Division of Student Affairs has had a year of significant organizational review and change, yet has also experienced a number of significant accomplishments in preparing for UMass Boston 24/7. Efforts to advance the goal of building residence halls within the next 2-3 years have been facilitated by the work of Brailsford & Dunlavey, which has tried to inform the campus community and actively engage key decision-makers in developing the master plan and business plan for student housing. These activities have been supported by research and best practices in the field. In addition, unit leaders have been intentional and focused in program development and budget requests for 2013-2014 that will help the division create the appropriate infrastructure for residence life. The AY14 workplan, new strategic requests, and base budget funding requests will be critical in guiding and facilitating these efforts. Key priorities for 2013-2014 will be framed around UMass Boston 24/7 and the building of residence halls by 2015:

1. Under the leadership of whomever the Chancellor names as Interim Vice Chancellor for Student Affairs, the division will undertake a thoughtful and thorough organizational review of all units, including staffing, resources, programs, and services, to strengthen and expand the infrastructure necessary for the campus to effectively support residence life and increasing undergraduate and graduate enrollments. Recommendations from the Keeling & Associates LLC report for restructuring in UHS will be addressed, as well as those by Brailsford & Dunlavey for housing.

2. One of the most immediate priorities will be to fill all current vacancies (i.e., Vice Chancellor for Student Affairs, Associate Vice Chancellor for Student Affairs and Dean of Students, Assistant Vice Chancellor/Executive Director of University Health Services, etc.) and any new positions approved for the units.

3. Building residence halls and preparing for UMass Boston 24/7 will remain a top priority. Brailsford &

Dunlavey will be completing its master plan and business plan for housing this summer, and an RFP for the design is anticipated before fall. The division will continue to work collaboratively across the University on the proposed implementation plan drafted by Assistant Director, Joseph T. DiMaria.

4. The division will continue to expand student involvement in leadership and co-curricular service learning

opportunities, develop campus-wide advising structures for student organizations, and develop a plan for Greek life. In addition, its work with academic programs on course and program development related to urban Student Affairs will continue.

5. New Student Programs (NSP) will continue to expand specific programs (i.e., Freshmen Success Skills

seminar, extended yearlong seminar workshops for first-year students, Freshmen Investiture).

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6. The division will continue to explore funding and support for student interns, graduate assistants, and police cadets to provide workplace experience and learning for students interested in Student Affairs careers or law enforcement.

7. The division (specifically UHS and U-ACCESS) will continue to strengthen its relationships with other

campus areas, such as the Division of Athletics and Recreation, to increase the coordination of healthcare services, AOD treatment and interventions, and outreach and services for underserved students experiencing unexpected crises.

8. ODOS and DPS will work with other campus offices (i.e., ODI, UHS) and continue to provide training on

best practices for the Behavior Management Team and other campus personnel, as well as training about other topics, such as Title IX, FERPA, ADA, and sexual harassment. In addition, the division will focus on increasing professionalism by creating more opportunities for training and certification for Public Safety personnel and other Student Affairs staff.

9. The division will remain committed to continuous quality improvement through ongoing strategic planning

and assessment, specifically related to accreditation efforts and sustainability through professional associations (i.e., AAAHC, IACLEA, NAEYC, NEASC).

10. The division will continue to improve its fiscal and personnel management processes and systems in order

to utilize public resources prudently and effectively. It will also seek additional public and private sources of funding to support current programs and services, as well as new initiatives.

Appendices

Appendix A: Department of Public Safety Incident Statistics for 2012-2013 Appendix B: University Health Services Data for 2012-2013 Appendix C: Division of Student Affairs 2012-2013 Monthly Reports Appendix D: Division of Student Affairs AY14 Budget and Planning Documents