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DISTANCE EDUCATION SPRING 2013DISTANCE EDUCATION SPRING 2013DISTANCE EDUCATION SPRING 2013DISTANCE EDUCATION SPRING 2013
Please complete this very short survey and provide your candid responses to these questions so that the College can improve the quality of HCC's Distance Education offerings. YOUR RESPONSE IS COMPLETELY ANONYMOUS. Your identification information is not being collected and your responses will not be released to instructors until after the semester is completed.
1. What is the primary delivery format of this Distance Education class?
2. Overall, how would you rate the quality of this DE class?
3. Have you enrolled in a DE course before?
4. How many DE courses are you taking this semester? (Total number including any DE courses from other colleges.)
5. How many regular classroom courses are you taking this semester?
*
*
*
*
*
Online (Internet/Web)
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Cable (Oceanic TV)
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Excellent
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Good
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Fair
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Poor
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Yes
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No
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One
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Two
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Three
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Four or more
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Zero
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One
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Two
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Three
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Four or more
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DISTANCE EDUCATION SPRING 2013DISTANCE EDUCATION SPRING 2013DISTANCE EDUCATION SPRING 2013DISTANCE EDUCATION SPRING 20136. How would you rate the instructor's communication with you for this DE course?
7. How quickly do you expect your instructor to reply to you when trying to contact him/her?
8. Would you recommend this HCC Distance Education class to a friend?
9. Do you think this class would be easier, the same difficulty, or harder if you took it in person in a traditional classroom setting?
10. Did you use Laulima for this course?
*
*
*
*
*
Good
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Fair
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Poor
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Reason?
55
66
Within 24 hours
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Within 2 days
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35 days is acceptable
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Definitely Would
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Probably Would
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Probably Not
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Definitely Not
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Reason?
55
66
Easier
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The Same Difficulty
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Harder
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Reason?
55
66
Yes
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No
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DISTANCE EDUCATION SPRING 2013DISTANCE EDUCATION SPRING 2013DISTANCE EDUCATION SPRING 2013DISTANCE EDUCATION SPRING 201311. How difficult was learning how to use Laulima?
12. Would you pursue a degree entirely Online if it were offered by HCC?
13. HCC offers a variety of support services for students. Please rate each service on the following three criteria: Frequency (how often you use the service), Quality (how good/bad the service was), and Access (do you know how or where to access that service).
*Very Easy Easy In Between Difficult Very Difficult
Didn't use Laulima for course
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*
*
Frequency of Use Quality Know How to Access?
Testing Center (proctored exam, placement test, etc.) 6 6 6
Library (reference librarian, research databases, etc.) 6 6 6
Tutoring (InPerson at Writing Center, Math Lab, CSC, etc.) 6 6 6
Tutoring (Online like Smarthinking) 6 6 6
HCC Website 6 6 6
Academic Counselors 6 6 6
STAR (online academic planner/progress) 6 6 6
Financial Aid Services 6 6 6
Health Services (health insurance, medical help, etc.) 6 6 6
Records Office (transcripts, graduation, etc.) 6 6 6
Business Office (pay tuition, fees, etc.) 6 6 6
Bookstore 6 6 6
Mental Health and Wellness Services 6 6 6
Career and Employment Center 6 6 6
Native Hawaiian Center 6 6 6
Student Life and Development 6 6 6
ACCESS Office (Disability services) 6 6 6
Student Computer Labs 6 6 6
Technical Support (computer problems, Laulima help, Cable broadcast problems, Smarthinking, My Writing Lab, ALEKS, forgot password, etc.)
6 6 6
Yes
nmlkj No
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What degree and why?
55
66
DISTANCE EDUCATION SPRING 2013DISTANCE EDUCATION SPRING 2013DISTANCE EDUCATION SPRING 2013DISTANCE EDUCATION SPRING 201314. Of the following choices, what would help you to succeed in your Distance
Education courses? (please select all that apply)*
Tutoring on the course content
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Technical help for computer/Laulima problems
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Better technical skills (using a computer, word processing, email, etc.)
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Knowing something about my classmates (building a sense of community)
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Study skills (managing your time better, test taking strategies, etc.)
gfedc
None of the above
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Other
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Other (please specify)
55
66
1 of 13
DISTANCE EDUCATION SPRING 2013
1. What is the primary delivery format of this Distance Education class?
Response
Percent
Response
Count
Online (Internet/Web) 79.5% 240
Cable (Oceanic TV) 20.5% 62
answered question 302
skipped question 0
2. Overall, how would you rate the quality of this DE class?
Response
Percent
Response
Count
Excellent 50.0% 151
Good 34.8% 105
Fair 12.3% 37
Poor 3.0% 9
answered question 302
skipped question 0
2 of 13
3. Have you enrolled in a DE course before?
Response
Percent
Response
Count
Yes 70.5% 213
No 29.5% 89
answered question 302
skipped question 0
4. How many DE courses are you taking this semester? (Total number including any DE courses from other colleges.)
Response
Percent
Response
Count
One 51.3% 155
Two 25.8% 78
Three 10.9% 33
Four or more 11.9% 36
answered question 302
skipped question 0
3 of 13
5. How many regular classroom courses are you taking this semester?
Response
Percent
Response
Count
Zero 33.1% 100
One 21.9% 66
Two 18.5% 56
Three 14.2% 43
Four or more 12.3% 37
answered question 302
skipped question 0
4 of 13
6. How would you rate the instructor's communication with you for this DE course?
Response
Percent
Response
Count
Good 76.8% 232
Fair 16.6% 50
Poor 6.6% 20
Reason?
155
answered question 302
skipped question 0
7. How quickly do you expect your instructor to reply to you when trying to contact him/her?
Response
Percent
Response
Count
Within 24 hours 65.2% 197
Within 2 days 30.8% 93
3-5 days is acceptable 4.0% 12
answered question 302
skipped question 0
5 of 13
8. Would you recommend this HCC Distance Education class to a friend?
Response
Percent
Response
Count
Definitely Would 58.9% 178
Probably Would 29.5% 89
Probably Not 7.0% 21
Definitely Not 4.6% 14
Reason?
136
answered question 302
skipped question 0
6 of 13
9. Do you think this class would be easier, the same difficulty, or harder if you took it in person in a traditional classroom
setting?
Response
Percent
Response
Count
Easier 37.4% 113
The Same Difficulty 44.7% 135
Harder 17.9% 54
Reason?
118
answered question 302
skipped question 0
10. Did you use Laulima for this course?
Response
Percent
Response
Count
Yes 87.7% 265
No 12.3% 37
answered question 302
skipped question 0
7 of 13
11. How difficult was learning how to use Laulima?
Very Easy Easy In Between Difficult Very Difficult
Didn't use
Laulima for
course
Rating
Average
Rating
Count
51.3% (155) 29.8% (90) 12.9% (39) 0.7% (2) 0.3% (1) 5.0% (15) 1.62 302
answered question 302
skipped question 0
12. Would you pursue a degree entirely Online if it were offered by HCC?
Response
Percent
Response
Count
Yes 57.0% 172
No 43.0% 130
What degree and why?
152
answered question 302
skipped question 0
8 of 13
13. HCC offers a variety of support services for students. Please rate each service on the following three criteria:
Frequency (how often you use the service), Quality (how good/bad the service was), and Access (do you know how or
where to access that service).
Frequency of Use
Regularly Occasionally NeverResponse
Count
Testing Center (proctored exam,
placement test, etc.)13.6% (41) 52.6% (159) 33.8% (102) 302
Library (reference librarian,
research databases, etc.)12.9% (39) 33.1% (100) 54.0% (163) 302
Tutoring (In-Person at Writing
Center, Math Lab, CSC, etc.)4.6% (14) 13.2% (40) 82.1% (248) 302
Tutoring (Online like Smarthinking) 3.6% (11) 9.9% (30) 86.4% (261) 302
HCC Website 38.1% (115) 37.1% (112) 24.8% (75) 302
Academic Counselors 8.9% (27) 53.6% (162) 37.4% (113) 302
STAR (online academic
planner/progress)29.1% (88) 47.0% (142) 23.8% (72) 302
Financial Aid Services 24.2% (73) 28.8% (87) 47.0% (142) 302
Health Services (health insurance,
medical help, etc.)3.3% (10) 7.6% (23) 89.1% (269) 302
Records Office (transcripts,
graduation, etc.)5.3% (16) 46.7% (141) 48.0% (145) 302
9 of 13
Business Office (pay tuition, fees,
etc.)9.9% (30) 49.0% (148) 41.1% (124) 302
Bookstore 21.9% (66) 54.6% (165) 23.5% (71) 302
Mental Health and Wellness
Services2.0% (6) 4.6% (14) 93.4% (282) 302
Career and Employment Center 3.0% (9) 7.6% (23) 89.4% (270) 302
Native Hawaiian Center 5.3% (16) 9.3% (28) 85.4% (258) 302
Student Life and Development 2.6% (8) 15.6% (47) 81.8% (247) 302
ACCESS Office (Disability
services)2.3% (7) 3.6% (11) 94.0% (284) 302
Student Computer Labs 10.9% (33) 21.9% (66) 67.2% (203) 302
Technical Support (computer
problems, Laulima help, Cable
broadcast problems, Smarthinking,
My Writing Lab, ALEKS, forgot
password, etc.)
5.0% (15) 24.8% (75) 70.2% (212) 302
Quality
Good Fair Poor Didn't UseResponse
Count
Testing Center (proctored exam,
placement test, etc.)53.0% (160) 14.6% (44) 2.6% (8) 29.8% (90) 302
Library (reference librarian,
research databases, etc.)39.1% (118) 9.9% (30) 2.0% (6) 49.0% (148) 302
Tutoring (In-Person at Writing
Center, Math Lab, CSC, etc.)13.9% (42) 8.6% (26) 0.7% (2) 76.8% (232) 302
10 of 13
Tutoring (Online like Smarthinking) 13.2% (40) 5.0% (15) 1.0% (3) 80.8% (244) 302
HCC Website 55.6% (168) 19.9% (60) 1.3% (4) 23.2% (70) 302
Academic Counselors 44.7% (135) 16.2% (49) 2.6% (8) 36.4% (110) 302
STAR (online academic
planner/progress)56.6% (171) 17.2% (52) 2.6% (8) 23.5% (71) 302
Financial Aid Services 40.1% (121) 13.6% (41) 1.0% (3) 45.4% (137) 302
Health Services (health insurance,
medical help, etc.)11.6% (35) 4.0% (12) 0.3% (1) 84.1% (254) 302
Records Office (transcripts,
graduation, etc.)34.1% (103) 16.2% (49) 1.7% (5) 48.0% (145) 302
Business Office (pay tuition, fees,
etc.)42.1% (127) 17.2% (52) 0.3% (1) 40.4% (122) 302
Bookstore 57.0% (172) 18.2% (55) 1.7% (5) 23.2% (70) 302
Mental Health and Wellness
Services8.6% (26) 2.3% (7) 0.7% (2) 88.4% (267) 302
Career and Employment Center 10.3% (31) 3.3% (10) 1.0% (3) 85.4% (258) 302
Native Hawaiian Center 13.9% (42) 4.3% (13) 0.3% (1) 81.5% (246) 302
Student Life and Development 15.2% (46) 5.6% (17) 1.3% (4) 77.8% (235) 302
ACCESS Office (Disability
services)7.0% (21) 2.6% (8) 0.3% (1) 90.1% (272) 302
Student Computer Labs 26.2% (79) 7.9% (24) 2.0% (6) 63.9% (193) 302
11 of 13
Technical Support (computer
problems, Laulima help, Cable
broadcast problems, Smarthinking,
My Writing Lab, ALEKS, forgot
password, etc.)
24.2% (73) 7.3% (22) 2.6% (8) 65.9% (199) 302
Know How to Access?
Yes NoResponse
Count
Testing Center (proctored exam,
placement test, etc.)87.7% (265) 12.3% (37) 302
Library (reference librarian,
research databases, etc.)83.8% (253) 16.2% (49) 302
Tutoring (In-Person at Writing
Center, Math Lab, CSC, etc.)61.6% (186) 38.4% (116) 302
Tutoring (Online like Smarthinking) 52.3% (158) 47.7% (144) 302
HCC Website 89.7% (271) 10.3% (31) 302
Academic Counselors 84.4% (255) 15.6% (47) 302
STAR (online academic
planner/progress)88.4% (267) 11.6% (35) 302
Financial Aid Services 80.1% (242) 19.9% (60) 302
Health Services (health insurance,
medical help, etc.)58.3% (176) 41.7% (126) 302
Records Office (transcripts,
graduation, etc.)79.5% (240) 20.5% (62) 302
12 of 13
Business Office (pay tuition, fees,
etc.)84.1% (254) 15.9% (48) 302
Bookstore 91.7% (277) 8.3% (25) 302
Mental Health and Wellness
Services46.4% (140) 53.6% (162) 302
Career and Employment Center 51.3% (155) 48.7% (147) 302
Native Hawaiian Center 54.0% (163) 46.0% (139) 302
Student Life and Development 53.3% (161) 46.7% (141) 302
ACCESS Office (Disability
services)42.7% (129) 57.3% (173) 302
Student Computer Labs 67.2% (203) 32.8% (99) 302
Technical Support (computer
problems, Laulima help, Cable
broadcast problems, Smarthinking,
My Writing Lab, ALEKS, forgot
password, etc.)
62.3% (188) 37.7% (114) 302
answered question 302
skipped question 0
13 of 13
14. Of the following choices, what would help you to succeed in your Distance Education courses? (please select all that
apply)
Response
Percent
Response
Count
Tutoring on the course content 32.8% 99
Technical help for
computer/Laulima problems16.2% 49
Better technical skills (using a
computer, word processing, email,
etc.)
14.6% 44
Knowing something about my
classmates (building a sense of
community)
18.5% 56
Study skills (managing your time
better, test taking strategies,
etc.)
55.3% 167
None of the above 19.5% 59
Other 10.6% 32
Other (please specify)
40
answered question 302
skipped question 0
Distance Education Survey Questions - Spring 2013
file:///C|/Users/Todd/Desktop/DE%20Survey%20Spring%202013/index.html[6/6/2013 1:10:01 PM]
Distance Education Survey Results Charts - Spring 2013Survey emailed to 817 students (unduplicated enrollment).302 responses (37% response rate).Print version of the survey (click here).Complete summary (click here).
1. What is the primary delivery format of this Distance Education class?2. Overall, how would you rate the quality of this DE class?3. Have you enrolled in a DE course before?4. How many DE courses are you taking this semester? (Total number including any DE courses from other colleges.)5. How many regular classroom courses are you taking this semester?6. How would you rate the instructor's communication with you for this DE course?7. How quickly do you expect your instructor to reply to you when trying to contact him/her?8. Would you recommend this HCC Distance Education class to a friend?9. Do you think this class would be easier, the same difficulty, or harder if you took it in person in a traditional classroom setting?
10. Did you use Laulima for this course?11. How difficult was learning how to use Laulima?12. Would you pursue a degree entirely Online if it were offered by HCC?13. HCC offers a variety of support services for students. Please rate each service on the following three criteria:
Frequency (how often you use the service)Quality (how good/bad the service was)Access (do you know how or where to access that service)
14. Of the following choices, what would help you to succeed in your Distance Education courses? (please select all that apply)
Q1 Chart (back to questions)
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Distance Education Survey Questions - Spring 2013
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Distance Education Survey Questions - Spring 2013
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Distance Education Survey Questions - Spring 2013
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Distance Education Survey Questions - Spring 2013
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Q9 Chart (back to questions)
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Distance Education Survey Questions - Spring 2013
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Q11 Chart (back to questions)
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Distance Education Survey Questions - Spring 2013
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Q13 Table (back to questions)
Distance Education Survey Questions - Spring 2013
file:///C|/Users/Todd/Desktop/DE%20Survey%20Spring%202013/index.html[6/6/2013 1:10:01 PM]
Distance Education Survey Questions - Spring 2013
file:///C|/Users/Todd/Desktop/DE%20Survey%20Spring%202013/index.html[6/6/2013 1:10:01 PM]
Q14 Chart (back to questions)
