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ws 3 D–2845 DISTANCE EDUCATION COMMON FOR PGDHA, PGDHRM, PGDBM EXAMINATION, DECEMBER 2019. First Semester MANAGEMENT PRINCIPLES AND PRACTICES (CBCS – 2018-19 Academic Year Onwards) Time : Three hours Maximum : 75 marks PART A — (10 2 = 20 marks) Answer ALL questions. 1. Write any two function of management. 2. Short note on theories of P.F. Drucker. 3. Short notes on mission of Planning. 4. Define decision making. 5. Define organizing. 6. Define appraisal. 7. Define motivation. 8. Short note on meaning of Leadership. 9. Define contemporary. 10. Define communication. Sub. Code 41811/42111/40511

DISTANCE EDUCATION COMMON FOR PGDHA, PGDHRM, PGDBM

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Page 1: DISTANCE EDUCATION COMMON FOR PGDHA, PGDHRM, PGDBM

ws 3

D–2845

DISTANCE EDUCATION

COMMON FOR PGDHA, PGDHRM, PGDBM EXAMINATION, DECEMBER 2019.

First Semester

MANAGEMENT PRINCIPLES AND PRACTICES

(CBCS – 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 2 = 20 marks)

Answer ALL questions.

1. Write any two function of management.

2. Short note on theories of P.F. Drucker.

3. Short notes on mission of Planning.

4. Define decision making.

5. Define organizing.

6. Define appraisal.

7. Define motivation.

8. Short note on meaning of Leadership.

9. Define contemporary.

10. Define communication.

Sub. Code 41811/42111/40511

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PART B — (5 5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Explain the management thought in modern trend.

Or

(b) Discuss the relevance of management to different types of organization.

12. (a) Explain the planning as vision, mission, objective and MBO.

Or

(b) Explain the rational decision making budgets and rules.

13. (a) Explain the meaning and scope of directing.

Or

(b) Short notes:

(i) Contingency

(ii) Trait.

14. (a) Explain the use of communication to planning.

Or

(b) Explain the techniques of effective co-ordination in the organization.

15. (a) Explain the special control techniques of controlling.

Or

(b) Discuss the perspectives in device of controls.

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PART C — (3 10 = 30 marks)

Answer any THREE questions.

16. Briefly explain the external environment, social responsibility and ethics.

17. Discuss of the principles and theories of organization.

18. Explain the centralization and decentralization.

19. Explain the types, nature and function of leaders.

20. Explain the function of ethics committee in the organization.

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Ws1

D–2846

DISTANCE EDUCATION

P.G.D.H.A. EXAMINATION, DECEMBER 2019.

First Semester

Diploma in Hospital Administration

HOSPITAL ADMINISTRATION

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 2 = 20 marks)

Answer ALL question.

1. What is the scope of Hospital Administration?

2. Write short note on Human Resource Planning.

3. Define Job description.

4. Write two challenges in Hospital administration.

5. Define H.R. Planning.

6. Write short note on welfare and safety.

7. Define Incentives.

8. Define employee Retention.

9. Write any two needs of executive development.

10. Define Trade unions.

Sub. Code 41812

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PART B — (5 5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Write the need and importance of Hospital administration.

Or

(b) Write the meaning and importance of approaches to Hospital administration.

12. (a) Explain the sources of recruitment of Internal and external.

Or

(b) Explain the need and importance of executive development.

13. (a) Write short note on wages and salary administration.

Or

(b) Discuss about Job evaluation system.

14. (a) Write about employee welfare.

Or

(b) Explain the importance and implication of employee retention.

15. (a) Discuss about the need and methods of management separation.

Or

(b) Write the objectives of HR information system.

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PART C — (3 10 = 30 marks)

Answer any THREE questions.

16. Elaborately explain the role of human resources in hospital administration.

17. Discuss about the Training methods for operatives and Supervisors.

18. Explain the causes and consequences of sweat equity.

19. Explain need, scope and process of H.R. Planning.

20. Discuss about the personal records, Reports e-records on employees and personal research and personal audit.

–––––––––––––––

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SER

D-2847

DISTANCE EDUCATION

COMMON FOR PGDHA, PGDBM EXAMINATION, DECEMBER 2019.

First Semester

MANAGERIAL ECONOMICS

(CBCS 2018 – 19 Academic year onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 2 = 20 marks)

Answer ALL questions.

1. What is meant by economics.

2. Short note on incremental concept.

3. Short notes on cardinal approaches.

4. Define equilibrium.

5. Define demand analysis.

6. Define supply analysis.

7. Define cost.

8. Short note on profit analysis.

9. Define GNP.

10. Define NPV techniques.

Sub. Code 41813/40513

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PART B — (5 5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Explain the nature and scope of managerial economics.

Or

(b) Discuss the role of managerial economic in decision making.

12. (a) Explain the equilibrium of consumer behaviour.

Or

(b) Explain the law of demand analysis.

13. (a) Explain the elasticity of supply.

Or

(b) Briefly explain the demand estimation and fore casting.

14. (a) Explain the changes in market equilibrium and characteristics of forms of markets.

Or

(b) Explain the pricing and markets strategic.

15. (a) Explain the cost behaviour and business decision.

Or

(b) Discuss the antitrust theory and regulations.

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PART C — (3 × 10 = 30 marks)

Answer any THREE questions.

16. Briefly explain the relationship between economic theory and managerial economics.

17. Discuss of the concepts of opportunity cost of business decisions.

18. Explain the applications of demand in analysis.

19. Explain the theories and methods of measurement.

20. Briefly explain the recent developments in Indian economy.

_____________

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D–2848

DISTANCE EDUCATION

P.G. D.H.A EXAMINATION, DECEMBER 2019.

First Semester

BUSINESS ENVIRONMENT

(CBCS 2018–19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 2 = 20 marks)

Answer ALL the questions.

1. What is meant by micro Environment?

2. Write short note on Legal Environment.

3. What is GDP-Trend?

4. Write short note on Industrial policies.

5. Define financial market structure.

6. Write short not on political system?

7. Define Fiscal system.

8. Write short note on Labour legislation.

Sub. Code 41814

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9. Define IDRA.

10. What do you mean by liberalization?

PART B — (5 × 5 = 25 marks)

Answer ALL questions choosing either (a) or (b)

11. (a) Explain the importance of scanning the environment.

Or

(b) Discuss the role of public and private sector.

12. (a) Explain the phase of Economic development and its impact.

Or

(b) Discuss about export and import policy.

13. (a) Explain the labour and social securities.

Or

(b) Discuss the role of information technology.

14. (a) Explain the Law of Consumer Protection.

Or

(b) Discuss about government budget and taxation measures.

15. (a) Explain the money and capital markets.

Or

(b) Discuss the impact of technology on globalization.

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PART C — (3 10 = 30 marks)

Answer any THREE questions

16. Explain the constituents of business environment.

17. Explain about Government policy and SSI.

18. Explain the Global Trade and investment environment.

19. Market role of WTO and IMF.

20. Explain about the need for clean energy and reduction of carbon footprint.

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D–2849

DISTANCE EDUCATION

P.G.D.H.A. EXAMINATION, DECEMBER 2019.

Second Semester

HEALTH POLICY

(CBCS 2018 – 2019 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 2 = 20 marks)

Answer ALL questions.

1. Discuss demography.

2. Define health policy? Explain the uses.

3. Discuss God gil yogana.

4. Explain voluntary health organisation.

5. Discuss the history of WHO.

6. What is health economics? Explain the uses?

7. Explain the principles of medial ethics.

8. Discuss professional negligence in medial terms.

9. Discuss vicarious liability of hospitals.

10. Explain the function of UNDP.

Sub. Code 41821

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PART B — (5 5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Discuss the demographic impact of health care.

Or

(b) Explain the role of demographic health care

statistics played in health care.

12. (a) Discuss the effect of changing demographic trends

on health, environment and society.

Or

(b) Define health policy. Explain need and importance

of health policy.

13. (a) Discuss the economic issues of health care.

Or

(b) Discuss principles and importance of medical ethics.

14. (a) Define health economics? Explain the role of health

economics.

Or

(b) Discuss the role of medical officer.

15. (a) Discuss medical records and issues.

Or

(b) Define medical negligence? Discuss the punishment

for medical negligence.

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PART C — (3 10 = 30 marks)

Answer any THREE questions.

16. Define health policy. Discuss silent features of health policy.

17. Discuss Demographic importance of health care.

18. Define WHO, UNICEF, UNDI. Explain the importance and functions.

19. Define medical ethics. Discuss doctor patient relationship.

20. Explain legal scenario of medical negligence.

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wk5

D–2850

DISTANCE EDUCATION

P.G.D.H.A. EXAMINATION, DECEMBER 2019.

Second Semester

HEALTH CARE SYSTEM

(CBCS 2018-19 Academic year onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10 2 = 20 marks)

Answer ALL the questions.

1. Write about health agencies.

2. Explain Indian Red Cross society.

3. Define principles of primary health care.

4. Define role of hospitals in primary health care.

5. Write about Risk approach in health care.

6. Define the biological hazards.

7. Explain Traditional Chinese medicine.

8. Write about paramedical education.

9. Define about Yoga.

10. Write about logistics of training.

Sub. Code 41822

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SECTION B — (5 × 5 = 25 marks)

Answer ALL questions choosing either (a) or (b).

11. (a) Explain health care system in India.

Or

(b) Define principles of primary health care.

12. (a) Write about A New Course of Action for health.

Or

(b) Define Hospitals Vs primary care.

13. (a) Explain the definition and scope of occupational health.

Or

(b) Write about salient features of various committees.

14. (a) Functions of District health care.

Or

(b) Define Health care services.

15. (a) Explain secondary and tertiary health care.

Or

(b) Define Homeopathy Medicine.

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SECTION C — (3 10 = 30 marks)

Answer any THREE of the following

16. System and Structure of Government Machinery in Indian system. Expalin.

17. Define the need for Hospital involvement role and functions of the hospitals at the first referral level.

18. Explain the Natural history of disease and level of prevention.

19. Explain the changing trends in evolution of health care delivery system.

20. Define cost benefit analysis of Economics of Holistic Medicine.

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D–2851

DISTANCE EDUCATION

P.G.D.H.A. EXAMINATION, DECEMBER 2019.

Second Semester

HOSPITAL SUPPORT SERVICES

(CBCS 2018 – 2019 Academic year onwards)

Time : Three hours Maximum : 75 marks

SECTION A — (10 2 = 20 marks)

Answer ALL the questions.

1. Role of supporting services.

2. Ward management — meaning.

3. Responsibilities of Laboratories.

4. Blood bank management.

5. First Aid measures – meaning.

6. Support services in record maintenance.

7. Washing arrangements – meaning.

8. Clinical services – Define.

9. Dietary services – Define.

10. Error – meaning.

Sub. Code 41823

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SECTION B — (5 × 5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Explain Basic principles of support services for hospitals.

Or

(b) Explain clinical services in hospitals.

12. (a) Describe the need of Ambulance services.

Or

(b) Describe various services for Emergency.

13. (a) Types of services in Laundry – Discuss.

Or

(b) Laundry arrangements – Discuss.

14. (a) Explain kitchen equipment store.

Or

(b) Explain food distribution.

15. (a) Describe visual arrangements.

Or

(b) Describe equipment store.

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SECTION C — (3 × 10 = 30 marks)

Answer any THREE of the following.

16. Briefly explain health care services.

17. Explain the importance of duties and responsibilities in laboratory.

18. Explain various types of services in washing management.

19. Define hospital management. Explain various departments involved in the hospital management.

20. Briefly explain the general diet kitchen in hospitals.

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wk 3

D–2852

DISTANCE EDUCATION

P.G.D.H.A. EXAMINATION, DECEMBER 2019.

Second Semester

HUMAN RESOURCE MANAGEMENT IN HOSPITALS

(CBCS – 2018-19 Academic Year Onwards)

Time : Three hours Maximum : 75 marks

PART A — (10 2 = 20 marks)

Answer ALL questions.

1. Define Job analysis.

2. Write a note on Job description.

3. Write the meaning of Recruitment.

4. Define Evaluation.

5. Define policy.

6. Write a note on salary.

7. What is the meaning of Group Behavior?

8. Define Group cohesion.

9. Write a note on Organization.

10. Define Health services.

Sub. Code 41824

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PART B — (5 5 = 25 marks)

Answer ALL questions, choosing either (a) or (b).

11. (a) Explain Recruitment policy.

Or

(b) Explain the scope of Human resources.

12. (a) Describe Human resources planning.

Or

(b) Describe Human resources planning process for job

specification.

13. (a) Explain Promotion policy.

Or

(b) Explain Safety Structure.

14. (a) Individual Behavior — Discuss.

Or

(b) Group Behavior — Discuss.

15. (a) Explain organizational climate.

Or

(b) Explain organizational change.

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PART C — (3 10 = 30 marks)

Answer any THREE of the following.

16. Explain the need and nature of organizational Culture.

17. Describe Management of change in Hospitals.

18. Explain training methods and evaluation.

19. Explain the selection process and interview methods.

20. Explain employee identification and needs.

——————