Dishwasher - s3-eu-west-1.amazonaws.com

Dishwasher

[en] User manual

S295HCX26G

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Table of contentsSafety ............................................... 4General information.......................... 4Intended use..................................... 4Restriction on user group................. 4Safe installation ................................ 5Safe use ........................................... 6Damaged appliance......................... 7Risk to children ................................ 8Safety systems ................................. 9

Preventing material damage ........ 10Safe installation .............................. 10Safe use ......................................... 10

Childproof lock.............................. 11Electric childproof lock................... 11

Environmental protection andsaving energy................................ 11Disposing of packaging ................. 11Saving energy................................. 11AquaSensor.................................... 11

Installation and connection.......... 12Scope of supply ............................. 12Installing and connecting the ap-pliance ............................................ 12Drainage connection ...................... 12Drinking water connection ............. 13Electrical connection ...................... 13

Familiarising yourself withyour appliance............................... 14Appliance ....................................... 14Controls .......................................... 15

Programmes.................................. 17Information for test institutes .......... 18Favourite .................................... 18

Additional functions ..................... 19

Features......................................... 19Top basket...................................... 20

Bottom basket ................................ 20Cutlery drawer ................................ 21Etagere ........................................... 21Folding prongs ............................... 21Baking sheet spray head ............... 22Basket heights................................ 22

Before using for the first time ...... 23Performing the initial configura-tion.................................................. 23

Water softening system................ 23Overview of water hardness set-tings................................................ 23Setting the water softening sys-tem ................................................. 24Special salt ..................................... 24Switching off the water softeningsystem ............................................ 25Regeneration of the watersoftening system ............................ 25

Rinse aid system........................... 26Rinse aid ........................................ 26Setting the amount of rinse aid ...... 26Switching the rinse aid systemoff ................................................... 27

Detergent ....................................... 27Suitable detergents ........................ 27Unsuitable detergents .................... 28Information on detergents .............. 28Adding detergent ........................... 29

Tableware ...................................... 29Damage to glass and tableware .... 30Arrange tableware .......................... 30Removing tableware....................... 31

Basic operation ............................. 31Opening appliance door ................ 31Switching on the appliance ............ 31Setting a programme ..................... 32Setting additional functions ............ 32

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Setting timer programming ............ 32Starting the programme ................. 32Interrupting programme ................. 32Terminate programme.................... 33Switching off appliance .................. 33

Basic settings................................ 34Overview of basic settings ............. 34Changing basic settings................. 35

Home Connect .............................. 36Home Connect quick start ............. 36Home Connect settings.................. 37Remote Start ............................... 37Remote Diagnostics ...................... 37Software update ............................. 37Data protection............................... 37

Cleaning and servicing................. 38Cleaning the tub ............................. 38Cleaning products .......................... 38Tips on appliance care................... 38Easy Clean ................................ 38Filter system ................................... 39Cleaning spray arms ...................... 41

Troubleshooting............................ 42Appliance safety ............................. 42Error code / Fault display / Sig-nal................................................... 43Washing results .............................. 45Home Connect problem................. 51Information on display panel.......... 52Malfunctions ................................... 52Mechanical damage....................... 53Noise .............................................. 54Clean wastewater pump................. 55

Transportation, storage anddisposal ......................................... 55Removing the appliance ................ 55Protect appliance from frost........... 56Transporting the appliance ............ 56Disposing of old appliance ............ 56

Customer Service.......................... 56Product number (E-Nr.), produc-tion number (FD) and consecut-ive numbering (Z-Nr.) ..................... 57AQUA-STOP guarantee .................. 57

Technical specifications............... 57Information regarding Free andOpen Source Software ................... 58Declaration of Conformity .............. 58

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Safety

Please read the safety information to ensure that you use the ap-pliance safely.

General information

¡ Read this instruction manual carefully. Only this will ensure youuse the appliance safely and efficiently.

¡ Keep the instruction manual and the product information safefor future reference or for the next owner.

¡ Check the appliance after unpacking it. Do not connect the ap-pliance if it has been damaged in transit.

Intended use

Read the information on intended use to ensure that you use theappliance correctly and safely.Only use this appliance:¡ For cleaning household tableware.¡ In private households and in enclosed spaces in a domestic en-

vironment.¡ Up to an altitude of max. 4000 m above sea level.

Restriction on user group

Avoid risks to children and vulnerable persons.This appliance may be used by children aged 8 or over and bypeople who have reduced physical, sensory or mental abilities orinadequate experience and/or knowledge, provided that they aresupervised or have been instructed on how to use the appliancesafely and have understood the resulting dangers.Children must not play with the appliance.Cleaning and user maintenance must not be performed by chil-dren unless they are being supervised.Keep children under the age of 8 years away from the applianceand power cable.

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Safe installation

Follow these safety instructions when installing the appliance.

WARNING ‒ Risk of injury!Improper installation may cause injury.▶ When installing and connecting the appliance, follow the in-

structions in the manual and installation instructions.

WARNING ‒ Risk of electric shock!¡ Improper installation is dangerous.▶ Connect and operate the appliance only in accordance with

the specifications on the rating plate.▶ Connect the appliance to a power supply with alternating

current only via a properly installed socket with earthing.▶ The protective conductor system of the domestic electrical

installation must be properly installed.▶ Never equip the appliance with an external switching

device, e.g. a timer or remote control.▶ When the appliance is installed, the mains plug of the

power cord must be freely accessible. If free access is notpossible, an all-pole isolating switch must be installed in thepermanent electrical installation according to the installationregulations.▶ When installing the appliance, check that the power cable is

not trapped or damaged.¡ Cutting through the supply hose or immersing the Aqua-Stop

valve in water is dangerous.▶ Never immerse the plastic housing in water. The plastic

housing on the supply hose contains an electric valve.▶ Never cut through the supply hose. The supply hose con-

tains electric power cables.

WARNING ‒ Risk of fire!It is dangerous to use an extended power cord and non-ap-proved adapters.▶ Do not use extension cables or multiple socket strips.▶ If the power cord is too short, contact Customer Service.

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▶ Only use adapters approved by the manufacturer.

WARNING ‒ Risk of injury!Hinges move when opening and closing the appliance doorand can cause injury.▶ If built-under or integrable appliances are not in a cavity so

that one side is accessible, the hinge area must be coveredat the side. Covers are available from Customer Service orspecialist outlets.

WARNING ‒ Risk of tipping!Improper installation may cause the appliance to tip up.▶ Only install built-under or integrable appliances under a

continuous worktop that is securely connected to adjacentcabinets.

Safe use

WARNING ‒ Risk of serious harm to health!Failure to comply with safety instructions and directions foruse on packagings of detergent and rinse aid products maycause serious harm to health.▶ Follow the safety instructions and directions for use on the

packagings of detergent and rinse aid products.

WARNING ‒ Risk of explosion!¡ Adding solvents to the interior of the appliance may cause ex-

plosions.▶ Never add solvents to the interior of the appliance.

¡ Highly caustic alkaline or highly acidic cleaning agents in con-junction with aluminium parts in the interior of the appliancemay cause explosions.▶ Never use highly caustic alkaline or highly acidic cleaning

agents, in particular commercial or industrial products, inconjunction with aluminium parts (e.g. grease filters of ex-tractor hoods or aluminium pans), e.g. for the Machine Careprogramme.

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WARNING ‒ Risk of injury!¡ Leaving the appliance door open may result in injury.▶ Only open the appliance door to load or unload tableware

in order to prevent accidents, e.g. through tripping.▶ Do not sit or stand on the appliance door when open.

¡ Knives and utensils with sharp points can cause injuries.▶ Arrange knives and utensils with sharp points in the cutlery

basket with the points downwards, on the knife shelf or inthe cutlery drawer.

WARNING ‒ Risk of scalding!If you open the appliance door while the programme is run-ning, hot water may splash out of the appliance.▶ Open the appliance door carefully if the programme is still

running.

WARNING ‒ Risk of electric shock!¡ An ingress of moisture can cause an electric shock.▶ Only use the appliance in enclosed spaces.▶ Never expose the appliance to intense heat or humidity.▶ Do not use steam- or high-pressure cleaners to clean the

appliance.¡ If the insulation of the power cord is damaged, this is danger-

ous.▶ Never let the power cord come into contact with hot appli-

ance parts or heat sources.▶ Never let the power cord come into contact with sharp

points or edges.▶ Never kink, crush or modify the power cord.

Damaged appliance

Follow the safety instructions if the appliance is damaged.

WARNING ‒ Risk of electric shock!¡ If the appliance or the power cord is damaged, this is danger-

ous.▶ Never operate a damaged appliance.

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▶ Never operate an appliance with a cracked or fractured sur-face.▶ Never pull on the power cord to unplug the appliance. Al-

ways unplug the appliance at the mains.▶ If the appliance or the power cord is damaged, immediately

unplug the power cord or switch off the fuse in the fuse boxand turn off the water tap.▶ "Call Customer Service." → Page 56▶ Repairs to the appliance should only be carried out by

trained specialist staff.¡ Incorrect repairs are dangerous.▶ Repairs to the appliance should only be carried out by

trained specialist staff.▶ Only use genuine spare parts when repairing the appliance.▶ If the power cord of this appliance is damaged, it must be

replaced with a special connection cable, which is availablefrom the manufacturer or his Customer Service.

Risk to children

Follow the safety instructions if there are children in your home.

WARNING ‒ Risk of suffocation!¡ Children may put packaging material over their heads or wrap

themselves up in it and suffocate.▶ Keep packaging material away from children.▶ Do not let children play with packaging material.

¡ Children may breathe in or swallow small parts, causing themto suffocate.▶ Keep small parts away from children.▶ Do not let children play with small parts.

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WARNING ‒ Risk of harm to health!Children can lock themselves in the appliance, thereby puttingtheir lives at risk.▶ With redundant appliances, unplug the power cord. Then

cut through the cord and damage the lock on the appliancedoor beyond repair so that the appliance door will no longerclose.

WARNING ‒ Risk of crushing!With higher-level appliances, children can become crushedbetween the appliance door and cabinet doors underneath.▶ Keep an eye on children when opening and closing the ap-

pliance door.

WARNING ‒ Risk of chemical burns!Rinse aid and detergent may cause chemical burns to themouth, throat and eyes.▶ Keep children away from detergent and rinse aid products.▶ Keep children away from the appliance when open. The wa-

ter in the interior of the dishwasher is not drinking water. Itmay contain residues of detergents and rinse aid.

WARNING ‒ Risk of injury!Children may get their fingers caught in the slots of the tabletcollecting tray and injure themselves.▶ Keep children away from the appliance when open.

WARNING ‒ Risk of suffocation!Children may become trapped in the appliance and suffocate.▶ Use the childproof lock if fitted.▶ Never let children play with or operate the appliance.

Safety systems

Protect children from possible hazards resulting from the appli-ance.The appliance is equipped with a "Childproof lock " → Page 11.

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Preventing material damage

Preventing material dam-agePreventing material damage

Safe installationFollow the instructions when installingthe appliance.

ATTENTION!¡ Improper installation of the appli-

ance may cause damage.▶ If the dishwasher is installed

above or below other domesticappliances, follow the informa-tion on installation in combina-tion with a dishwasher in the in-stallation instructions for the in-dividual appliances.

▶ If there is no information or if theinstallation instructions do not in-clude the relevant information,contact the manufacturer ofthese appliances to check thatthe dishwasher can be installedabove or below these appli-ances.

▶ If no information is availablefrom the manufacturer, the dish-washer should not be installedabove or below such appli-ances.

▶ To ensure the safe operation ofall domestic appliances, con-tinue following the installation in-structions for the dishwasher.

▶ Do not install the dishwasher un-der a hob.

▶ Do not install the dishwashernear heat sources, e.g. radiat-ors, heat storage tanks, ovensor other appliances that gener-ate heat.

¡ Modified or damaged water hosesmay result in material damage anddamage to the appliance.▶ Never kink, crush, modify or cut

through water hoses.

▶ Only use the water hoses sup-plied with the appliance or genu-ine spare hoses.

▶ Never re-use water hoses thathave been used before.

¡ If the water pressure is too high ortoo low, this may impair function-ing of the appliance.▶ Make sure that the water pres-

sure in the water supply systemis min. 50 kPa (0,5 bar) andmax. 1000 kPa (10 bar).

▶ If the water pressure exceedsthe maximum value specified, apressure-reducing valve must beinstalled between the drinkingwater connection and the hoseset of the appliance.

Safe useFollow the instructions when usingthe appliance.

ATTENTION!¡ Escaping water vapour can dam-

age fitted units.▶ When the programme ends,

leave the appliance to cooldown for a while before openingthe door.

¡ Special salt can damage the tubdue to corrosion.▶ To make sure that any special

salt that escapes is washed outof the tub, add the special saltto the dispenser for special saltimmediately before the pro-gramme starts.

¡ Detergent may damage the watersoftening system.▶ Only fill the dispenser of the wa-

ter softening system with specialdishwasher salt.

¡ Unsuitable cleaning agents maydamage the appliance.▶ Do not use a steam cleaner.

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▶ So as not to scratch the finishon the appliance, do not usesponges with a rough surface orabrasive cleaning agents.

▶ To prevent corrosion, do not usesponge cloths on dishwasherswith a stainless steel front orrinse such cloths thoroughlyseveral times before using themfor the first time.

Childproof lock

Childproof lockChildproof lock

The childproof lock lets you protectchildren from possible hazards result-ing from the appliance.The appliance is equipped with anelectrical childproof lock.

Electric childproof lockThe electric childproof lock makes itmore difficult to open the appliancedoor.You can activate or deactivate theelectric childproof lock in the "Basicsettings" → Page 34.

WARNINGRisk of suffocation!Children may become trapped in theappliance and thus suffocate.▶ Activate the electric childproof lock

and close the appliance door.

→ "Opening appliance door",Page 31

Environmental protection and saving energy

Environmental protectionand saving energyEnvironmental protection and saving energy

Disposing of packagingThe packaging materials are environ-mentally compatible and can be re-cycled.▶ Sort the individual components by

type and dispose of them separ-ately.

Saving energyIf you follow these instructions, yourappliance will use less electricity andless water.

Use the Eco 50 ° programme.The Eco 50 ° programme is en-ergy-efficient and environmentallyfriendly. → "Programmes", Page 17

AquaSensorThe AquaSensor is an optical meas-uring device (light barrier) whichmeasures the turbidity of the rinsingwater. You can save water with theAquaSensor.Use of the AquaSensor depends onthe programme. If the soiling level ishigh, the rinsing water is drained offand replaced with fresh water. If thesoiling level is lower, the rinsing wa-ter is used in the next wash cycle, soreducing water consumption by 3-6litres. In the automatic programmesthe temperature and run time are ad-ditionally adjusted to the level of soil-ing.

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Installation and connection

Installation and connec-tionInstallation and connection

Scope of supplyAfter unpacking all parts, check forany damage in transit and complete-ness of the delivery.If you have any complaints, contactthe dealer who sold you the appli-ance or our Customer Service.Note: The appliance has been testedat the factory to check it is in workingorder. It is possible that water has leftmarks on the appliance. Thesemarks will disappear after the firstwash cycle.The delivery consists of the following:¡ Dishwasher¡ Operating instructions¡ Installation Instructions¡ Warranty¡ Installation material¡ Steam guard plate¡ Salt filling aid funnel¡ Mains cable¡ Quick reference guide

Installing and connecting theapplianceYou can position your built-under orintegrable appliance in a fitted kit-chen between wooden and plasticwalls. If you subsequently install yourdishwasher as a free-standing appli-ance, you must stop it from tippingover, e.g. by screwing it to the wall orinstalling it under a continuous work-top that is securely connected to ad-jacent cabinets.1. "Follow the safety instructions."

→ Page 42. "Follow the instructions for elec-

trical connection." → Page 13

3. Check the Scope of supply andthe condition of the appliance.

4. Consult the installation instructionsfor the installation dimensions re-quired.

5. Make the appliance level using theheight-adjustable feet.Make sure that the appliance isstanding on the floor securely.

6. "Install the drainage connection."→ Page 12

7. "Install the drinking water connec-tion." → Page 13

8. Connect the appliance to thepower supply.

Drainage connectionConnect your appliance to drainageconnection so dirty water is dis-charged via the wash cycle.

Installing the drainage connection1. Consult the installation instructions

supplied for the steps requiredhere.

2. Connect the wastewater hose tothe outlet connection of the siphonusing the enclosed parts.

3. When doing so, check that thewastewater hose is not kinked,crushed or twisted.

4. Also check that there is no coverin the drainage system preventingthe wastewater from being dis-charged.

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Drinking water connectionConnect your appliance to a drinkingwater connection.

Installing the drinking waterconnectionNote¡ If you are replacing the appliance,

you must use a new water supplyhose.

1. Consult the installation instructionssupplied for the steps requiredhere.

2. Connect the appliance to the drink-ing water connection using the en-closed parts.Observe the "Technical data"→ Page 57.

3. When doing so, check that thedrinking water connection is notkinked, crushed or twisted.

Electrical connectionConnect your appliance to the powersupply.

Connecting the appliance to theelectricity supplyNotes¡ Please follow the "Safety instruc-

tions" → Page 5.¡ Connect the appliance to alternat-

ing current only, in the range of220 - 240 V and 50 Hz or 60 Hz.

¡ Please note that the water safetysystem is only functional if there isa power supply.

1. Insert the non-heating applianceplug of the power cable into theappliance.

2. Insert the mains plug of the appli-ance into a nearby socket.

The connection data for the appli-ance can be found on the ratingplate.

3. Check that the mains plug is inser-ted properly.

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Familiarising yourself with your appliance

Familiarising yourself with your applianceFamiliarising yourself with your appliance

ApplianceYou can find an overview of the parts of your appliance here.

1

2

3

45

6

78 9

10

12

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1 Rating plate Rating plate with "E number and FD number"→ Page 57.The data you need for "Customer Service"→ Page 56.

1 Depending on the appliance specifications

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2 Detergent dispenser "Detergent" → Page 27 is added to the detergentdispenser.

3 Bottom basket "Bottom basket" → Page 20

4 Dispenser for special salt Add the special salt to the dispenser for special salt. → "Water softening system", Page 23

5 Lower spray arm The lower spray arm washes the tableware in the bot-tom basket.If the tableware has not been washed properly, cleanthe spray arms. → "Cleaning spray arms", Page 41

6 Tablet collecting tray During the wash cycle tablets automatically fall out ofthe detergent dispenser into the tablet collecting traywhere they can fully dissolve.

7 Top basket Top basket

8 Cutlery drawer "Cutlery drawer" → Page 21

9 Cutlery shelf1 "Cutlery shelf" → Page 21

10 Upper spray arm The upper spray arm washes the tableware in the topbasket.If the tableware has not been washed properly, cleanthe spray arms. → "Cleaning spray arms", Page 41

11 Filter system "Filter system" → Page 39

12 Dispenser for rinse aid Add rinse aid to the dispenser for rinse aid. → "Rinse aid system", Page 26


ControlsYou can use the control panel to configure all functions of your appliance andto obtain information about the operating status.With some buttons you can perform different functions.

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1 2 3 4 5 6 7 8

9101112131 ON/OFF button and reset button "Switching on the appliance" → Page 31

"Switching off the appliance" → Page 33"Terminating the programme" → Page 33

2 Programme buttons "Programmes" → Page 17

3 Special salt refill indicator "Water softening system" → Page 23

4 Rinse aid refill indicator "Rinse aid system" → Page 26

5 WLAN display "Home Connect" → Page 36

6 Water supply display Display for water supply

7 Programme buttons and additionalfunctions

"Programmes" → Page 17"Additional functions" → Page 19

8 Start button "Starting the programme" → Page 32

9 button If you press for approx. 3 seconds,you can open the basic settings.

10 Remote Start → "Remote Start ", Page 37

11 Timer programming "Setting timer programming" → Page 32

12 Door opener1 "Opening the appliance door" → Page 31

13 Display The display shows information about the remain-ing running time or the basic settings. You canchange the basic settings via the display and thesetting buttons.


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Programmes

ProgrammesProgrammes

You can find an overview of the pro-grammes that can be selected here.Different programmes, which can befound on the control panel of yourappliance, are available dependingon the appliance configuration.The running time may vary depend-ing on the programme selected. Therunning time depends on the watertemperature, the quantity of table-ware, the level of soiling and the ad-ditional function selected. The run-

ning time will change if the rinse aidsystem is switched off or rinse aidneeds to be added.The consumption values can befound in the quick reference guide.The consumption values relate tonormal conditions and a water hard-ness of 16 - 20 °E. Different influen-cing factors such as water temperat-ure or pipe pressure may result indeviations.

Programme Use Programme sequence Additional func-tions

Chef 70

Tableware:¡ Washing pots and pans,

non-fragile tableware andcutlery.

Level of soiling:¡ Removing stubborn

burned or dried-on foodremnants containingstarch and protein.

Intensive:¡ Pre-Rinse¡ Cleaning 70 °C¡ Intermediate rinse¡ Final rinse 72 °C¡ Extra Dry

Extra Speed→ "Additionalfunctions",Page 19

Auto 45-65°

Tableware:¡ Cleaning mixed table-

ware and cutlery.Level of soiling:¡ Removing common

household food remnantslightly dried-on.

Sensor-controlled:¡ Optimised by sensors de-

pending on the soiling ofthe rinsing water.

All→ "Additionalfunctions",Page 19

Eco 50°




Most economical pro-gramme:¡ Pre-Rinse¡ Cleaning 50 °C¡ Intermediate rinse¡ Final rinse 61 °C¡ Drying


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Programme Use Programme sequence Additional func-tions

Glass 40°

Tableware:¡ Cleaning delicate table-

ware, cutlery, temperat-ure-sensitive plastics,glasses and stemware inthe stemware basket.

Level of soiling:¡ Removing lightly adher-

ing fresh food remnants.

Particularly gentle:¡ Pre-Rinse¡ Cleaning 40 °C¡ Intermediate rinse¡ Final rinse 60 °C¡ Drying

Extra DryPower ZoneExtra Speed→ "Additionalfunctions",Page 19

Classic 60°




Time-optimised:¡ Cleaning 60 °C¡ Intermediate rinse¡ Final rinse 69 °C¡ Drying


Easy Clean

Only when using unloadedappliance.

Machine Care 70 °C None

Favourite

- - -

Note: The relatively long running timein the Eco 50 ° programme is due tolonger soaking and drying times. Thisresults in optimal consumption val-ues.

Information for test institutesTest institutes are provided with in-formation for comparability tests, e.g.according to EN60436.These are the conditions for conduct-ing the tests, however they are notthe results or consumption values.E-mail enquiries to: [email protected] product number (E-Nr.) and theproduction number (FD) are requiredhere. They can be found on the rat-ing plate on the appliance door.

Favourite You can save a combination of a pro-gramme and an additional function tothe button.You can save the program via theHome Connect app or on the appli-ance.The pre-rinse program is saved tothis button at the factory. Pre-rinse issuitable for all types of tableware.The tableware undergoes intermedi-ate cleaning via cold rinsing.Tip: You can use the Home Connectapp to download additional pro-grammes and save them to the button.1

Save Favourite on the appliance.1. Open the appliance door.


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2. Press .3. Press the right programme button.

→ "Programmes", Page 174. Press the button for the relevant

additional function. → "Additional functions", Page 19

5. Press for approx. 3 seconds.a The selected programme and the

additional function will flash.a flashes.a The programme and the additional

function are saved.Tip: To reset the programme, eitheruse the Home Connect app or resetyour appliance back to the factorysettings. → "Overview of basic settings",Page 34

Additional functions

Additional functionsAdditional functions

You can find an overview of the addi-tional functions that can be selectedhere. Different additional functions,which can be found on the controlpanel of your appliance, are availabledepending on the appliance configur-ation.

Additional func-tion

Use

Extra Speed

¡ The run time isshortened by 15% to75% depending on therinse programme.

¡ The additional functioncan be activated beforethe start of the pro-gramme and at anytime when the pro-gramme is running.

¡ Energy and water con-sumption are increased.

Additional func-tion

Use

Power Zone

¡ Switch on with mixedloads containing table-ware with different soil-ing levels, e.g. placevery soiled pots andpans in the bottom bas-ket and normally soiledtableware in the upperbasket.

¡ The spray pressure inthe bottom basket is in-creased and the max-imum programme tem-perature held longer.This will increase therun time and energyconsumption.

Extra Dry

¡ For a better drying res-ult the final rinse tem-perature is increasedand the drying phaseextended.

¡ Especially suitable fordrying plastic parts.

¡ There is a slight in-crease in energy con-sumption and the runtime is extended.

Features

FeaturesFeatures

You can find an overview of the pos-sible features of your appliance andhow to use them here.These features depend on the modelof your appliance.

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Top basketArrange cups and glasses in the topbasket.

You can adjust the height of the topbasket to make room for larger itemsof tableware.

Adjusting top basket with sideleversTo wash large items of tableware inthe baskets, adjust the shelf positionof the top basket.1. Pull out the top basket.2. To prevent the basket from sud-

denly dropping down, hold theside of the basket by the top edge.

3. Press in the levers on the right andleft on the outside of the basket.

The basket can then slip downslightly.

4. Raise or lower the basket evenly tothe right level. → "Basket heights", Page 22

Check that the basket is level onboth sides.

5. Slide the basket back in.

Bottom basketArrange pans and plates in the bot-tom basket.

Large plates up to a diameter of34 cm can be arranged in the bottombasket as shown.

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Cutlery drawerArrange cutlery in the cutlery drawer.

Arrange cutlery with the points andsharp edges downwards.

EtagereUse the cutlery shelf and space un-derneath for small cups and glassesor for large items of cutlery, e.g.cooking spoons or serving cutlery.

If you do not need the cutlery shelf,you can fold it up.

Folding prongsUse the folding prongs to positiontableware securely, e.g. plates.

You can fold the prongs down to po-sition pans, bowls and glassesbetter.1

Folding down prongs1

If you do not need the prongs, foldthem down.


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1. Push the lever forwards and folddown the prongs .

1 2

2. To use the prongs again, fold themback up.

a The prongs audibly click into posi-tion.

Baking sheet spray headUse the baking sheet spray head toclean large items of tableware, e.g.trays, grilles and plates.

Arrange max. 2 baking sheets and2 grilles as shown to ensure that thespray jet can reach all parts.

Note: Check that the appliance is al-ways operated with the top basket orthe baking sheet spray head.

Inserting baking sheet spray headUse the baking sheet spray head in-stead of the top basket to clean largetrays, grilles and plates.1. Remove top basket.2. Insert the baking sheet spray head

in the holder and turn to theright .

a The baking sheet spray headclicks into position.

Removing baking sheet spray headIf you no longer require the bakingsheet spray head, remove it from theappliance.1. Turn the baking sheet spray head

anticlockwise and remove from theholder.

2. Insert the top basket in the appli-ance.

Basket heightsSet the baskets at the right height.

Appliance height 86.5 cm with cutlery drawer

Setting Top basket Bottom basket1 max. ø 18 cm 34 cm

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Setting Top basket Bottom basket2 max. ø 20.5 cm 30.5 cm3 max. ø 23 cm 28 cm

Before using for the first time

Before using for thefirst timeBefore using for the first time

Configure the settings for initial start-up.

Performing the initial config-urationOn initial start-up or after a reset tothe factory settings, you will need tomake settings.Tip: Connect your appliance to a mo-bile device. You can convenientlychange all settings via theHome Connect app. → "Home Connect quick start",Page 36Requirement: "The appliance hasbeen installed and connected."→ Page 121. "Add special salt." → Page 242. "Add rinse aid." → Page 263. "Switch on the appliance."

→ Page 314. "Setting the water softening sys-

tem." → Page 24

5. "Set the amount of rinse aid to bedispensed." → Page 26

6. "Add detergent" → Page 27.7. Start the Programme with the

highest cleaning temperaturewithout tableware.To remove any marks from wateror other residues, we recommendyou operate the appliance withouttableware before using it for thefirst time.

Tip: You can change these settingsand other "Basic settings"→ Page 34 at any time.

Water softening system

Water softening systemWater softening system

Hard water leaves limescale on thetableware as well as the washingtank and parts of the appliance maybecome blocked.To ensure good dishwashing results,you can treat the water with specialsalt and the water softening system.To avoid damage to the appliance,water with a hardness above 9 °Emust be softened.

Overview of water hardness settingsYou can find an overview of the water hardness values that can be selectedhere.You can find out how hard your water is from your local water company or byusing a water hardness tester.

Water hardness °E Hardness range mmol/l Setting value0 - 8 Soft 0 - 1.1 H009 - 10 Soft 1.2 - 1.4 H0111 - 12 Medium 1.5 - 1.8 H02

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Water hardness °E Hardness range mmol/l Setting value13 - 15 Medium 1.9 - 2.1 H0316 - 20 Medium 2.2 - 2.9 H0421 - 26 Hard 3.0 - 3.7 H0527 - 38 Hard 3.8 - 5.4 H0639 - 62 Hard 5.5 - 8.9 H07

Note: Set the water hardness determ-ined on your appliance. → "Setting the water softening sys-tem", Page 24With a water hardness of 0 - 8 °Eyou can dispense with special saltand switch off the water softeningsystem. → "Switching off the water softeningsystem", Page 25

Setting the water softeningsystemSet the water hardness on your appli-ance.1. Determine the water hardness and

the appropriate setting value. → "Overview of water hardness set-tings", Page 23

2. Press .3. To open the basic settings, press

for 3 seconds.a The display shows Hxx.a The display shows .4. Press repeatedly until the

right water hardness has been set.The value H04 is set at the factory.

5. To save the settings, press for 3 seconds.

Special saltYou can use special salt to softenwater.

Adding special saltIf the special salt refill indicator lightsup, add special salt to the dispenserfor special salt just before the pro-gramme starts. The amount of spe-cial salt required depends on the wa-ter hardness: the higher the waterhardness, the greater the amount ofspecial salt required.

ATTENTION!¡ Detergent may damage the water

softening system.▶ Only fill the dispenser of the wa-

ter softening system with specialdishwasher salt.

¡ Special salt can damage the tubdue to corrosion.▶ To make sure that any special

salt that escapes is washed outof the tub, add the special saltto the dispenser for special saltimmediately before the pro-gramme starts.

1. Unscrew the lid of the dispenserfor special salt and remove.

2. On initial start-up: Fill the dispenserright up with water.

Water softening system en

25

3. Note: Only use special salt fordishwashers.Do not use salt tablets.Do not use table salt.Add the special salt to the dis-penser.

a

Funnel 1

Fill the dispenser right up with spe-cial salt. The water in the dis-penser is displaced and forcedout.

4. Place the lid back on the dis-penser and turn to close.

Switching off the watersoftening systemIf you find the special salt refill indic-ator irritating, e.g. when using com-bined detergents with salt replace-ment substances, you can switch thesalt refill indicator off.NoteTo avoid damage to the appliance, onlyswitch off the water softening system inthe following cases:¡ The water hardness is max. 26 °E

and you are using combined deter-gents with salt replacement sub-stances. According to manufactur-ers, combined detergents with saltreplacement substances can gen-

erally only be used up to a waterhardness of 26 °E without addingspecial salt.

¡ The water hardness is 0 - 8 °E.You do not need to use specialsalt.

1. Press .2. To open the basic settings, press

for 3 seconds.a The display shows Hxx.a The display shows .3. Press repeatedly until the dis-

play shows H00.4. To save the settings, press

for 3 seconds.a The water softening system is

switched off and the salt refill indic-ator is deactivated.

Regeneration of the watersoftening systemIn order to obtain fault-free function ofthe water softening system, the appli-ance performs regeneration of thewater softening system at regular in-tervals.Regeneration of the water softeningsystem takes place before the end ofthe main rinse cycle in all pro-grammes. It will increase the run timeand consumption values, e.g. waterand electricity.

Overview of consumption valueswith regeneration the watersoftening systemHere you can find an overview of themaximum additional run time andconsumption values during regenera-tion of the water softening system.

Regeneration of the water softeningsystem after x rinse cycles

6

Additional run time in minutes 7


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26

Additional water consumption inlitres

5

Additional power consumption inkWh

0.05

The consumption values specifiedare laboratory measurements determ-ined in accordance with the currentlyapplicable standard and using theEco 50° programme and the factoryvalue of the water hardness is set to16 - 20°E.

Rinse aid system

Rinse aid systemRinse aid system

You can use the rinse aid systemand rinse aid to get tableware andglasses rinsed perfectly withoutmarks.

Rinse aidFor optimum drying results, use rinseaid.Only use rinse aid for domestic dish-washers.

Adding rinse aidIf the rinse aid refill indicator lightsup, top up with rinse aid. Only userinse aid for domestic dishwashers.1. Press the catch on the lid of the

dispenser for rinse aid and lift.

1

2

2. Add rinse aid up to the max mark.

max

3. If rinse aid spills out, remove itfrom the tub.Spilled rinse aid can cause ex-cessive frothing during the washcycle.

4. Close the lid of the dispenser forrinse aid.

a The lid clicks into position.

Setting the amount of rinseaidIf there are streaks or water marks ontableware, change the amount ofrinse aid.1. Press .2. To open the basic settings, press

for 3 seconds.a The display shows Hxx.a The display shows .3. Press repeatedly until

the display shows the value set atthe factory r05.

4. Press repeatedly until theright amount of rinse aid has beenset.– A low setting adds less rinse aid

during the wash cycle and re-duces streaking on tableware.

– A higher setting adds morerinse aid during the wash cycle,reduces water marks and im-proves the drying result.

Detergent en

27


Switching the rinse aid sys-tem offIf you find the rinse aid refill indicatorirritating, e.g. when using combineddetergents with a rinse aid compon-ent, you can switch the rinse aid sys-tem off.Tip: The function of rinse aid is lim-ited with combined detergents. Youwill generally get better results usingrinse aid.1. Press .2. To open the basic settings, press

for 3 seconds.a The display shows Hxx.a The display shows .3. Press repeatedly until

the display shows the value set atthe factory r05.

4. Press repeatedly until the dis-play shows r00.


a The rinse aid system is switchedoff and the rinse aid refill indicatoris deactivated.

Detergent

DetergentDetergent

Find out which detergents are suit-able for your appliance.

Suitable detergentsOnly use detergents that are suitablefor dishwashers. Both separate andcombined detergents are suitable.For optimum washing and drying res-ults, use separate detergent, adding"Special salt" → Page 24 and "Rinseaid" → Page 26 separately.

Modern, powerful detergents mainlyuse a low-alkaline formulation withenzymes. Enzymes break downstarch and remove protein. Oxygen-based bleaching agents are generallyused to remove coloured marks, e.g.tea or ketchup.Note: Follow the manufacturer's in-structions for each detergent.

Detergent DescriptionTabs Tabs are suitable for all

cleaning functions and donot need to be measuredout.With shorter "Pro-grammes" → Page 17 tabssometimes do not dissolveentirely and leave residuesof detergent. This may im-pair the cleaning effect.

Powder deter-gent

Powder detergent is re-commended for shorter"Programmes" → Page 17.The dosage can be adjus-ted to the level of soiling.

Liquid detergent Liquid detergent worksfaster and is recommen-ded for shorter "Pro-grammes" → Page 17without PreRinse.Sometimes liquid deter-gent may leak out despitethe detergent dispenserbeing closed. This is not afault and is non-critical ifyou remember the follow-ing:¡ Only choose a pro-

gramme without PreR-inse.

¡ Do not select timer pro-gramming for startingthe programme.

The dosage can be adjus-ted to the level of soiling.

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28

Tip: Suitable detergents are availableonline via our website or from "Cus-tomer Service" → Page 56.

Separate detergentsSeparate detergents are productsthat do not contain components otherthan detergent, e.g. powder deter-gent or liquid detergent.With powder and liquid detergent thedosage can be individually adjustedto the level of soiling of the table-ware.For better washing and drying resultsand to avoid damage to the appli-ance, please additionally use "Spe-cial salt" → Page 24 and "Rinse aid"→ Page 26.

Combined detergentBesides conventional separate deter-gents, a number of products areavailable with additional functions.These products contain not only de-tergent but also rinse aid and salt re-placement substances (3in1) and,depending on the combination (4in1,5in1, ...), additional components suchas glass protection or stainless steelcleaner.According to manufacturers, com-bined detergents generally only func-tion up to a water hardness of 26 °E. With a water hardness above 26 °E you will need to add special saltand rinse aid. For the best washingand drying results we recommendusing special salt and rinse aid froma water hardness of 17 °E. If you areusing combined detergent, the wash-ing programme is adjusted automat-ically to ensure the best possiblewashing and drying result.

Unsuitable detergentsDo not use detergent which couldcause damage to the appliance orpresent a risk to health.

Detergent DescriptionHand washing-upliquid

Hand washing-up liquidcan cause increased froth-ing and damage the appli-ance.

Detergent con-taining chlorine

Chlorine residue on table-ware may present a risk tohealth.

Information on detergentsFollow the instructions on detergentsin everyday use.¡ Detergents marked as "organic" or

"ecological" (environmentallyfriendly) generally contain lowerlevels of active agents or com-pletely dispense with certain sub-stances. The cleaning effect maybe restricted here.

¡ Set the rinse aid and the watersoftening system to the separatedetergent or combined detergentin use.

¡ According to manufacturers, com-bined detergents with salt replace-ment substances can only be usedup to a certain water hardness,usually 26 °E, without adding spe-cial salt. For the best washing anddrying results we recommend us-ing special salt from a water hard-ness of 17 °E.

¡ To prevent sticking, only touch de-tergents in a water-soluble pouchwith dry hands and only ever placethem in a dry detergent dispenser.

¡ Even if the rinse aid and specialsalt refill indicators light up, wash-ing programmes will run properlywith combined detergents.

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29

¡ The function of rinse aid is limitedwith combined detergents. You willgenerally get better results usingrinse aid.

¡ Use tablets with a special dryingperformance.

Adding detergent1. To open the detergent dispenser,

press the locking latch.2. Add the detergent to the dry deter-

gent dispenser.

15 ml25 ml50 ml

If you are using tablets, one isenough. Insert the tablets in a hori-zontal position.If you are using powder or liquiddetergent, follow the manufac-turer's instructions and quantitiesfor dosage in the detergent dis-penser.20 ml – 25 ml detergent is suffi-cient for normal soiling. If table-ware is only lightly soiled, slightlyless than the amount of detergentspecified is usually sufficient.

3. Close the lid of the detergent dis-penser.

a The lid clicks into position.a The detergent dispenser will open

automatically at the optimum timeduring the programme. Powder orliquid detergent will spread aroundthe washing tank and dissolvethere. Tablets will fall into the tabletcollecting tray and dissolve in theright dosage. In order to ensurethat tablets can dissolve evenly, donot place any other objects in thetablet collecting tray.

Tip: If you use powder detergent andselect a program with pre-rinse, youcan also add a little detergent to theinterior door of the appliance.

Tableware

TablewareTableware

Only clean tableware that is suitablefor dishwashers.Note: Decorated glassware and partsmade of aluminium or silver mayfade or discolour with dishwashing.Delicate types of glass may turncloudy after a few washing cycles.

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30

Damage to glass and table-wareAvoid damage to glass and table-ware.

Cause RecommendationThe following table-ware is not dish-washer-safe:¡ Items of cutlery

and tablewaremade from wood

¡ Decorated glass-ware, antique andhand-crafted table-ware

¡ Plastic parts notresistant to heat

¡ Tableware madefrom copper or tin

¡ Tableware soiledwith ash, wax, lub-ricating grease orpaint

¡ Very small items oftableware

Only put tableware inthe dishwasher if it ismarked as dish-washer-safe by themanufacturer.

Glass and tablewarewas not dishwasher-safe.

Only put glasses andchina in the dish-washer if it is markedas dishwasher-safe bythe manufacturer.

The chemical com-position of the deter-gent causes damage.

Use a detergentmarked as gentle ontableware by the man-ufacturer.

Highly caustic alkalineor highly acidic clean-ing agents, in particu-lar commercial or in-dustrial cleaningagents, are not suit-able for dishwashersin conjunction withaluminium.

If you are using highlycaustic alkaline orhighly acidic cleaningagents, in particularcommercial or indus-trial cleaning agents,do not put aluminiumparts in the dish-washer interior.

Cause RecommendationThe water temperat-ure of the programmeis too high.

Select a programmewith lower temperat-ures.After the programmehas ended, take glass-ware and cutlery outof the appliancewithout delay.

Arrange tablewareArrange the tableware correctly tooptimise the dishwashing result andprevent damage to both the appli-ance and tableware.Tips¡ Using the appliance allows you to

save energy and water comparedto washing-up by hand.

¡ See our website for examples ofhow to load your appliance effi-ciently, free of charge.

¡ To save energy and water, loadthe machine with the number ofplace settings specified. → "Technical specifications",Page 57

¡ For better washing and drying res-ults, position items with curves orrecesses at an angle so the watercan run off.

1. Remove large remnants of foodfrom your tableware.

Basic operation en

31

To save resources, do not pre-rinse tableware under running wa-ter.

2. Observe the following when arran-ging tableware:– Put heavily soiled tableware in

the bottom basket, e.g. pans.The more powerful the spray jet,the better the dishwashing resultwill be.

– To prevent damage to table-ware, arrange it so it is stableand cannot tip over.

– To prevent injury, arrange cut-lery with the points and sharpedges downwards.

– Position containers with theopenings facing down so no wa-ter can collect in them.

– Do not block the spray arms -make sure that they can turnfreely.

– Do not place small parts in thetablet collecting tray and do notblock it with tableware so as notto obstruct the lid of the deter-gent dispenser.

Removing tableware

WARNINGRisk of injury!Hot tableware can cause burns to theskin. When hot, tableware is sensitiveto shock, may crack and can result ininjury.▶ When the programme has ended,

do not empty the appliance untilthe tableware has cooled down fora while.

1. To prevent water dripping on thetableware, unload it starting at thebottom and working up.

2. Check the washing tank and ac-cessories for soiling and clean ifnecessary. → "Cleaning and servicing",Page 38

Basic operation

Basic operationBasic operation

Opening appliance door1. If the electric childproof lock is not

activated, press on the uppermiddle section of the appliancedoor.

2. If the electric childproof lock is ac-tivated, press on the upper middlesection of the appliance door twicewith a short interval in between.

a The appliance door will open auto-matically.

Switching on the appliance▶ Press .

The Eco 50° programme is set bydefault.The Eco 50° programme is an es-pecially environmentally friendlyprogramme and ideal for normallysoiled tableware. It is the most effi-

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32

cient programme for the combina-tion of energy/water consumptionfor this type of tableware and evid-ences conformity with the EU Eco-design Directive.If you do not perform any actionson the appliance for 10 minutes,the appliance will automaticallyswitch off.

Setting a programmeTo adjust the wash cycle to the soil-ing level of the tableware, select asuitable programme.▶ Press the right programme button.

→ "Programmes", Page 17a The programme is set and the pro-

gramme button flashes.a The remaining running time of the

programme appears on the dis-play.

Setting additional functionsYou can set additional functions tocomplete the washing programmeselected.Note: The additional functions whichcan be used depend on the pro-gramme selected. → "Programmes", Page 17▶ Press the button for the relevant

additional function. → "Additional functions", Page 19

a The additional function is set andthe additional function buttonflashes.

Setting timer programmingYou can delay the start of the pro-gramme by up to 24 hours.1. Press .a "h:01" appears in the display.2. Use to set the required start

time for the programme.

3. Press .a This activates timer programming.

Tip: To deactivate timer program-ming, press repeatedly until "h:00"appears in the display.

Starting the programme▶ Press .a The programme has ended when

the display shows "0h:00m".

Notes¡ If you want to add more tableware

while the appliance is running, donot use the tablet collecting tray asa handle for the top basket. Youmight touch the partially dissolvedtablet.

¡ You can only change a pro-gramme when running if you can-cel it. → "Terminate programme",Page 33

¡ The appliance switches off auto-matically 1 minute after the end ofthe programme to save energy. Ifyou open the appliance door im-mediately after the programme hasended, the appliance will switch offafter 4 seconds.

Interrupting programmeNote: When you open the appliancedoor once the appliance has heatedup, leave the door slightly ajar for afew minutes and then close it. Thiswill help prevent excess pressurebuilding up in the appliance and stopthe appliance door bursting open.1. Press .a The programme is saved and the

appliance switches off.2. Press to resume the pro-

gramme.

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33

Terminate programmeTo end a programme early or toswitch from a programme that hasalready started, you will need to can-cel it first.1. Open the appliance door.2. Press for approx.

4 seconds.3. Close the appliance door.a All displays light up.a As soon as the displays are off,

the display shows "0h:01m" andthe residual water is pumped out.

a The programme is cancelled andends after approx. 1 minute.

Switching off appliance1. Please note the information on

"Safe use" → Page 10.2. Press .

Tip: If you press during the washcycle, the programme currently run-ning will be interrupted. When youswitch the appliance back on, theprogramme continues automatically.

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Basic settings

Basic settingsBasic settings

You can configure the appliance to meet your needs.

Overview of basic settingsThe basic settings depend on the features of your appliance.

Basic setting Display text Selection DescriptionWater hardness H04 1 H00 - H07 Set the water softening system to

your water hardness.→ "Setting the water softening sys-tem", Page 24Level H00 switches the water soften-ing system off.

Rinse aid dispensing r05 1 r00 - r06 Set the amount of rinse aid to be dis-pensed. → "Setting the amount of rinse aid",Page 26Switch the rinse aid system off withlevel r00.

Intensive drying d00 1 d00 - d01 The temperature is increased duringthe final rinse, which improves thedrying result. This may increase therun time slightly.Note: Not suitable for delicate itemsof tableware.Switch Extra Dry on "d01" or off"d00".

Hot water A00 1 A00 - A01 Set cold water or hot water connec-tion. Only set the appliance to hotwater if this can be prepared withlittle energy and a suitable installa-tion is available, e.g. solar heatingsystem with circulation line. The wa-ter temperature should be at least40 °C and max. 60 °C.Switch hot water on "A01" or off"A00".

1 Factory setting (may vary according to model)

Basic settings en

35

Basic setting Display text Selection DescriptionGap illumination I01 1 I00 - I01 While the programme is running, a

strip of light appears on the left-handside of the appliance. If the appli-ance door is not completely closed,the strip of light will flash. The pro-gramme has ended when the strip oflight is no longer visible on the left-hand side.Switch Gap illumination on "I01" oroff "I00".

Tone volume b02 1 b00 - b03 Adjustment of tone volume.Level "b00" switches the signal toneoff.

Childproof lock c00 1 c00 - c01 Switch the → "Electric childproof lock",Page 11 on or off.Level "c00" switches the childprooflock off.

Wi-Fi Cn0 1 Cn0 - Cn1 Switch the wireless network connec-tion on or off.Level "Cn0" switches the wirelessnetwork connection off.

Remote Start rc11 rc0 - rc2 Activate or deactivate → "Remote Start ", Page 37.The following settings are possible:¡ With the setting "rc0", the func-

tion is permanently deactivated.¡ With the setting "rc1", the func-

tion can be selected via the button. → "Activating Remote Start ",Page 37

¡ With the setting "rc2", the func-tion is permanently activated.

Factory setting rE Start with YESConfirm with

Restore changed settings to the fact-ory settings.The settings for initial start-up mustbe configured.

1 Factory setting (may vary according to model)

Changing basic settings1. Open the appliance door.2. Press .

3. To open the basic settings, press for 3 seconds.

a The display shows Hxx.a The display shows .

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36

4. Press repeatedly untilthe display shows the required set-ting.

5. Press repeatedly until the dis-play shows the right value.You can change several settings.


7. Close the appliance door.

Home Connect

Home ConnectHome Connect

This appliance is network-capable.Connect your appliance to a mobiledevice to control its functions via theHome Connect app.The Home Connect services are notavailable in every country. The avail-ability of the Home Connect functiondepends on the availability ofHome Connect services in your coun-try. You can find information aboutthis at: www.home-connect.com.To be able to use Home Connect,you must first set up the connectionto the WLAN home network (Wi-Fi1)and to the Home Connect app.¡ → "Connecting the appliance to

WLAN home network (Wi-Fi)",Page 36

The Home Connect app guides youthrough the entire login process. Fol-low the instructions in the Home Con-nect app to configure the settings.Tips¡ Please consult the documents sup-

plied by Home Connect.¡ Please also follow the instructions

in the Home Connect app.Note: Please note the safety precau-tions in this instruction manual andmake sure that they are also ob-

served when operating the appliancevia the Home Connect app. → "Safety", Page 4

Home Connect quick startConnect your appliance to a mobiledevice quickly and easily.

Installing app1. Install the Home Connect app on

your mobile device.

2. Start the app and set up accessfor Home Connect.The Home Connect app guidesyou through the entire login pro-cess.

Connecting the appliance to WLANhome network (Wi-Fi)Requirements¡ Home Connect app is installed on

your mobile device.¡ Wi-Fi on the router is activated.¡ The appliance receives signals

from the WLAN home network (Wi-Fi) at its installation location.

1. With the help of the Home ConnectApp scan the QR code.

2. Follow the instructions in theHome Connect app.

1 Wi-Fi is a registered trademark of the Wi-Fi Alliance.

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37

Home Connect settingsAdapt Home Connect to your needs.You can find the Home Connect set-tings in the basic settings for your ap-pliance. Which settings the displayshows will depend on whetherHome Connect has been set up andwhether the appliance is connectedto your home network.

Remote Start You can use the Home Connect appto start the appliance with your mo-bile device.Tip: If you select "rc2" in the "Basicsettings" → Page 35 of this function,the function is permanently activatedand you can start your appliance witha mobile device at any time.

Activating Remote Start When you have selected "rc1" in thebasic settings of this function, activ-ate the function on your appliance.Requirements¡ The appliance is connected to your

WLAN home network.¡ The appliance is connected to the

Home Connect app.¡ "rc1" is selected in the "Basic set-

tings " → Page 35 of this function.¡ A programme is selected.▶ Press .

If you open the appliance door, thefunction is automatically deactiv-ated.

a button lights up.

Tip: To deactivate the function, press.

Remote DiagnosticsCustomer Service can use RemoteDiagnostics to access your applianceif you contact them, have your appli-

ance connected to the Home Con-nect server and if Remote Dia-gnostics is available in the country inwhich you are using the appliance.Tip: For further information and de-tails about the availability of RemoteDiagnostics in your country, pleasevisit the service/support section ofyour local website: www.home-con-nect.com

Software updateYou can use this function to updatethe software of your appliance, e.g.for optimisation, troubleshooting orsafety-relevant updating.The Home Connect app informs youabout available software updates.

Data protectionPlease see the information on dataprotection.The first time your appliance isregistered on a home networkconnected to the Internet, yourappliance will transmit the followingtypes of data to the Home Connectserver (initial registration):¡ Unique appliance identification

(consisting of appliance codes aswell as the MAC address of theWi-Fi communication module in-stalled).

¡ Security certificate of the Wi-Ficommunication module (to ensurea secure data connection).

¡ The current software and hardwareversion of your appliance.

¡ Status of any previous reset tofactory settings.

This initial registration prepares theHome Connect functions for use andis only required when you want touse the Home Connect functions forthe first time.

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Note: Please note that theHome Connect functions can only beutilised with the Home Connect app.Information on data protection can beretrieved in the Home Connect app.

Cleaning and servicing

Cleaning and servicingCleaning and servicing

To keep your appliance working effi-ciently for a long time, it is importantto clean and maintain it carefully.

Cleaning the tub

WARNINGRisk of harm to health!Using detergents containing chlorinemay result in harm to health.▶ Never use detergents containing

chlorine.

1. Remove any coarse soiling in theinterior with a damp cloth.

2. Add detergent to the detergent dis-penser.

3. Select the programme with thehighest temperature.→ "Programmes", Page 17

4. "Start the programme withouttableware." → Page 32

Cleaning productsOnly use suitable cleaning productsto clean your appliance.→ "Safe use", Page 10

Tips on appliance careFollow the tips on appliance care tomake sure your appliance functionsproperly at all times.

Action BenefitWipe the door seals,the front of the dish-washer and the con-trol panel regularly us-ing a damp cloth andwashing-up liquid.

This ensures the partsof the appliance willremain clean and hy-gienic.

If the appliance is notgoing to be used for awhile, leave the doorslightly ajar.

This will prevent un-pleasant odours.

Easy Clean Deposits, e.g. from remnants of foodand limescale, can cause your appli-ance to malfunction. To avoid suchfaults and reduce odours, we recom-mend cleaning your appliance at reg-ular intervals.Easy Clean combined with machinecare products and machine cleanersis the right programme for the care ofyour appliance.

Tip: You can get our tested and ap-proved Dishwasher Care and Ma-chine Cleaner for Dishwashers onlineat https://www.neff-home.com/storeor from customer service.Easy Clean is a programme which re-moves various deposits in one wash-ing cycle. Cleaning takes place intwo phases:

Phase Removal of Detergent Placement1 Grease and limescale Liquid machine care product

or machine descaler inpowder form.

Appliance interior, e.g. bottlehung in the cutlery basket orpowder in the interior.

https://www.neff-home.com/store

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39

Phase Removal of Detergent Placement2 Food remnants and de-

positsMachine cleaner Detergent dispenser

To ensure optimum cleaning perform-ance, the programme doses the de-tergents independently of each an-other during the relevant cleaningphase. Correct placement of the de-tergents is necessary here.Run Easy Clean without tableware ifthe indicator for Easy Clean lights upon the control panel or if advised todo so by the display. The indicatorwill go out after you have run EasyClean. If your appliance does nothave a reminder function, we recom-mend performing Machine Careevery 2 months.

Running Easy CleanRun the Easy Clean programme if theindicator for Easy Clean lights up onthe control panel or if advised to doso by the display.Notes¡ Run the Easy Clean programme

without any tableware in the dish-washer.

¡ Only use machine care productsand machine cleaners speciallydesigned for dishwashers.

¡ Make sure that there are no alu-minium parts, e.g. extractor hoodgrease filters or aluminium pans, inthe interior of the appliance.

¡ If you have not run Easy Cleanafter 3 washing cycles, the indic-ator for Easy Clean will go outautomatically.

¡ For optimum cleaning perform-ance, ensure the correct place-ment of cleaners.

¡ Follow the safety instructions givenon the packagings of the machinecare products and machine clean-ers.

1. Remove any coarse soiling in theinterior with a damp cloth.

2. Clean the filters.3. Place the machine care product in

the appliance interior.Only use machine care productsspecially designed for dishwash-ers.

4. Pour the machine cleaner into thedetergent dispenser until it is filledcompletely.Do not place any additional ma-chine cleaner in the appliance in-terior.

5. Press .6. Press .a Easy Clean is run.a Once the programme has ended,

the indicator for Easy Clean goesout.

Filter systemThe filter system removes coarsesoiling from the dishwashing cycle.

1

2

3

1 Micro filter

2 Fine filter

3 Coarse filter

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Cleaning filtersSoiling in the dishwashing water mayblock the filters.1. After each wash check the filters

for residue.2. Turn the coarse filter anticlockwise

and remove the filter system .‒ Check that no foreign objects

fall into the sump.

1

2

3. Pull down the micro filter to re-move.

4. Press the locking catches to-gether and lift the coarse filter out

.

1

2

5. Clean the filter elements under run-ning water.Carefully clean the rim of dirtbetween the coarse and the fine fil-ter.

6. Re-assemble the filter system.Make sure that the locking catcheson the coarse filter click into posi-tion.

7. Insert the filter system into the ap-pliance and turn the coarse filterclockwise.Make sure that the arrow markingsmatch up.

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41

Cleaning spray armsLimescale and soiling in the dish-washing water may block the nozzlesand bearings on the spray arms.Clean the spray arms regularly.1. Unscrew the upper spray arm

and pull down to remove .

1

2

2. Pull up the lower spray arm to re-move.

3. Check the outlet nozzles on thespray arms for blockages underrunning water and remove any for-eign bodies.

4. Insert the lower spray arm.a The spray arm clicks into position.5. Insert the upper spray arm and

screw it firmly in place.

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Troubleshooting

TroubleshootingTroubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshoot-ing information before contacting after-sales service. This will avoid unneces-sary costs.

WARNINGRisk of electric shock!Incorrect repairs are dangerous.▶ Repairs to the appliance should only be carried out by trained specialist

staff.▶ Only use genuine spare parts when repairing the appliance.▶ If the power cord of this appliance is damaged, it must be replaced with a

special connection cable, which is available from the manufacturer or hisCustomer Service.

Appliance safetyFault Cause TroubleshootingAppliance door opens acci-dently.

Automatic door opening ac-tivated accidently.

▶ To prevent the appliance dooropening accidentally, activate thechildproof lock.

Appliance door does notopen.

Childproof lock is activated. ▶ Press the top of the door in themiddle twice in quick succession.

Door is not correctly adjus-ted.

▶ Adjust the appliance door as de-scribed in the installation instruc-tions.

Appliance has no power. ▶ Check the mains plug and fuses.

1. Position the emergency releasesupplied on the top right and left ofthe cabinet panel.

2. Open the appliance door by pullinglightly.

Troubleshooting en

43

Fault Cause TroubleshootingAppliance door does notopen.

Appliance door and doorseal are soiled.

▶ Clean the appliance door and doorseal with a damp cloth and a littlewashing-up liquid.

Automatic door opening isnot in home position.

▶ Wait one second after closing theappliance door.

Appliance door opens toowide when activated.

Door is not correctly adjus-ted.

▶ Adjust the appliance door as de-scribed in the installation instruc-tions.

Error code / Fault display / SignalFault Cause TroubleshootingE:20-60 lights up alternately. Appliance has detected cal-

cified heating element.1. Descale the appliance.2. Operate the appliance with the wa-

ter softening system.1

E:30-00 will light up altern-ately.

Water protection system isactivated.

1. Turn off the water tap.2. Call "Customer Service"

→ Page 56.


Water protection system isactivated.


→ Page 56.


Water is continuously run-ning into the appliance.


→ Page 56.

E:32-00 will light up altern-ately or indicator for watersupply lights up.

Supply hose is kinked. ▶ Install the supply hose withoutkinks.

Water tap is turned off. ▶ Turn on the water tap.

Water tap is jammed orfurred up.

▶ Turn on the water tap.The flow rate must be at least 10 l/min when the water supply is open.

The filters in the water con-nection of the supply orAquaStop hose are blocked.

1. Switch off the appliance.2. Pull out the mains plug.3. Turn off the water tap.4. Unscrew the water connection.


en Troubleshooting

44

Fault Cause TroubleshootingE:32-00 will light up altern-ately or indicator for watersupply lights up.

5. Remove the filter from the supplyhose

6. Clean the filter.7. Re-insert the filter in the supply

hose.8. Screw the water connection back

on.9. Check the water connection for

leaks.10. Restore the power supply.11. Switch the appliance on.


Filters are soiled or blocked. ▶ Clean the filters. → "Cleaning filters", Page 40

E:61-03 will light up altern-ately. Water is not drained.

Wastewater hose is blockedor kinked.

1. Reposition the wastewater hosewithout kinks.

2. Remove residues.

Siphon connection is stillsealed.

▶ Check the connection to the siphonand open if necessary.

Cover of the wastewaterpump is loose.

▶ Secure the cover of the "Wastewa-ter pump " → Page 55 so it clicksinto position.


Wastewater pump isblocked.

▶ Clean the wastewater pump. → "Clean wastewater pump",Page 55

Cover of the wastewaterpump is loose

▶ Secure the cover of the "Wastewa-ter pump " → Page 55 so it clicksinto position.


Mains voltage is too low. This is not a fault on the appliance.1. Contact an electrician.2. Have the mains voltage and elec-

trical installation checked by anelectrician.

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45

Fault Cause TroubleshootingA different error code ap-pears in the display window.E:01-00 to E:90-10

A technical fault is present. 1. Press .2. Unplug the appliance or switch off

the fuse.3. Wait at least 2 minutes.4. Insert the mains plug of the appli-

ance in a socket or switch on thefuse.

5. Switch the appliance on.6. If the problem occurs again:

‒ Press .‒ Turn off the water tap.‒ Pull out the mains plug.‒ Contact "Customer Service"

→ Page 56 and give the er-ror code.

Washing resultsFault Cause TroubleshootingTableware is not dry. No rinse aid used or dosage

set too low.1. Add "Rinse aid" → Page 26.2. Set the amount of rinse aid to be

dispensed. → "Setting the amount of rinse aid",Page 26

Programme or programmeoption has no drying phase,or the drying phase is toobrief.

▶ "Select a programme with drying,e.g. intensive, strong or ECO pro-gramme." → Page 17Some option buttons decrease thedrying result, e.g varioSpeed.

Water collects in recesses ofthe tableware or cutlery.

▶ Position tableware at an anglewhere possible.

The combined detergentused has a poor drying per-formance.

1. Use rinse aid to improve drying per-formance.

en Troubleshooting

46

Fault Cause TroubleshootingTableware is not dry. 2. Use a different combined detergent

with a better drying performance.

Extra Dry not activated to im-prove drying performance.

▶ Activate Extra Dry.

Tableware removed tooearly or drying process notyet ended.

1. Wait until the programme ends.2. Only remove tableware 30 minutes

after the programme has ended.

Rinse aid used has a limiteddrying performance.

▶ Use a name-brand rinse aid.Eco products may have limited ef-fectiveness.

Plastic tableware is not dry. Not a fault. As plastic doesnot store heat so well, it alsodoes not dry as well.

▶ No remedial action possible.

Cutlery is not dry. Cutlery not arranged prop-erly in the cutlery basket orcutlery drawer.

Droplets can form on the cutlery con-tact points.1. "Arrange cutlery individually where

possible." → Page 302. Avoid points of contact.

Appliance interior still wetafter wash cycle.

Not a fault. The condensa-tion drying principle causeswater droplets in the tub –they are indeed desirablehere. The moisture in the aircondenses on the insidewalls, runs off and ispumped out.

No action required.

Remnants of food on table-ware.

Tableware is placed tooclose together or basket isoverfilled.

1. Arrange tableware with sufficientspace in between.The spray jets must reach the sur-faces of the tableware.

2. Avoid points of contact.

Spray arm rotation isblocked.

▶ Arrange tableware so that it doesnot obstruct spray arm rotation.

Spray arm nozzles areblocked.

▶ Clean the "Spray arms" → Page 41.

Filters are soiled. ▶ Clean the filters. → "Cleaning filters", Page 40

Filters are inserted incor-rectly and/or not engaged.

1. Insert the filters properly. → "Filter system", Page 39

2. Engage the filters.

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47

Fault Cause TroubleshootingRemnants of food on table-ware.

Washing programme selec-ted too weak.

▶ Select a more intensive washingprogramme. → "Programmes", Page 17

Tableware has been pre-cleaned too intensely. Thesensors chose a weaker pro-gramme. Stubborn soilingcannot be entirely removed.

▶ Only remove large remnants of foodand do not prerinse tableware.

Tall narrow receptacles incorner areas are not rinsedadequately.

▶ Do not position tall narrow recept-acles at too great an angle or incorner areas.

Top baskets on right and leftare not set to same height.

▶ Set the top baskets on the left andright to the same level.

Detergent residue in the ap-pliance

Lid of the detergent dis-penser is blocked by itemsof tableware parts and willnot open.

1. Arrange tableware in the top baskettableware so the tab collecting trayis not obstructed by tableware. → "Arrange tableware", Page 30Items of tableware are blocking thedispenser lid.

2. Do not place tableware or fra-grance dispensers in the tablet col-lecting tray.

The lid of the detergent dis-penser is blocked by the taband will not open.

▶ Position the tab in the detergent dis-penser crosswise, not vertically.

Tabs are used in the quickor short programme. Dissolv-ing time of the tab is not at-tained.

▶ Select a more intensive "Pro-gramme" → Page 17 or use"Powder detergent" → Page 27.

Washing effect and dissolv-ing performance are re-duced after a prolongedstorage time or detergent isvery lumpy.

▶ Change your "detergent"→ Page 27.

en Troubleshooting

48

Fault Cause TroubleshootingWater marks on plasticparts.

Due to laws of physicsdroplet formation on plasticsurfaces is unavoidable.After drying water marks arevisible.

▶ Select a more intensive pro-gramme. → "Programmes", Page 17

▶ Position tableware at an angle. → "Arrange tableware", Page 30

▶ Use rinse aid. → "Rinse aid", Page 26

▶ Set the water softening systemhigher.

Wipeable or water-solublecoatings are present insidethe appliance or on the door.

Detergent substances aredeposited there. These coat-ings cannot generally be re-moved with chemicals.


▶ Clean the appliance mechanically.

White coating is deposited inthe appliance interior.

1. Set the water softening system cor-rectly.In most cases you will need to in-crease the setting.

2. Change your detergent if required.

Special salt dispenser is notscrewed tight.

▶ Screw the special salt dispensertight.

Stubborn white coatings arepresent on tableware, insidethe appliance or the door.

Detergent substances aredeposited there. These coat-ings cannot generally be re-moved with chemicals.


▶ Clean the appliance mechanically.

The hardness range is set in-correctly or the water hard-ness is greater than 62 °E(8,9 mmol/l).

▶ Set the Water softening system tothe water hardness or add specialsalt.

3in1/organic/eco detergentis not effective enough.

▶ Set the Water softening system tothe water hardness and use separ-ate detergents (proprietary deter-gent, special salt, rinse aid).

Too little detergent is beingused.

▶ Increase the amount of detergentused or change "Detergent "→ Page 27.

Washing programme selec-ted too weak.

▶ Select a more intensive washingprogramme. → "Programmes", Page 17

Tea residue or lipstick markson tableware.

Washing temperature is toolow.

▶ Select a programme with a higherwashing temperature. → "Programmes", Page 17

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49

Fault Cause TroubleshootingTea residue or lipstick markson tableware.

Too little detergent is beingused or is unsuitable.

▶ Use a suitable "Detergent "→ Page 27 and follow the manufac-turer's instructions for the amountto be used.



Coloured coatings (blue, yel-low, brown) that are difficultor impossible to remove arepresent inside the applianceor on stainless steel table-ware.

The formation of films is dueto substances contained invegetables (cabbage, celery,potatoes, noodles, etc.) ortap water (manganese).

▶ Clean the appliance.You can remove deposits with"Mechanical cleaning" → Page 38or a machine cleaning product. Itmay not always be possible to com-pletely remove deposits but theyare harmless to health.

The formation of films is dueto metal components on sil-ver or aluminium tableware.

▶ Clean the appliance.You can remove deposits with"Mechanical cleaning" → Page 38or a machine cleaning product. Itmay not always be possible to com-pletely remove deposits but theyare harmless to health.

Coloured deposits (yellow,orange, brown) that are easyto remove are present insidethe appliance (mainly at thebottom).

The formation of films is dueto ingredients of food rem-nants and tap water (limes-cale) "soaplike".

1. Check the setting of the watersoftening system.

2. Add special salt.→ "Adding special salt", Page 24

3. If you are using combined deter-gents (tabs), activate the watersoftening system.Follow the information about deter-gents. → "Information on detergents",Page 28

Plastic parts inside the appli-ance are discoloured.

Plastic parts inside the appli-ance may become discol-oured during the life of thedishwasher.

▶ Discolouration can come about andwill not impair functioning of the ap-pliance.

Plastic parts are discol-oured.

Washing temperature is toolow.

▶ Select a programme with a higherwashing temperature. → "Programmes", Page 17

en Troubleshooting

50

Fault Cause TroubleshootingPlastic parts are discol-oured.



Removable streaks arepresent on glasses, glass-ware with a metallic appear-ance and cutlery.

Amount of rinse aid to bedispensed is set too high.

▶ Set the rinse aid system to a lowersetting.

No rinse aid has been ad-ded.

▶ → "Adding rinse aid", Page 26

Detergent residue is presentin the final rinse. Lid of thedetergent dispenser isblocked by tableware itemsand will not open fully.

1. Arrange tableware in the top baskettableware so the tab collecting trayis not obstructed by tableware. → "Arrange tableware", Page 30Items of tableware are blocking thedispenser lid.

2. Do not place tableware or fra-grance dispensers in the tablet col-lecting tray.



Irreversible clouding ofglassware.

Glasses are not dishwasher-proof, only suitable for dish-washers.

▶ Use dishwasher-proof glasses.Glasses are usually only suitable foruse in a dishwasher, i.e. long-termwear or long-term changes must beexpected.

▶ Avoid a lengthy steam phase(standing time after wash cycleends).

▶ Use a programme with a lower tem-perature. → "Programmes", Page 17

▶ Set the softening system to the wa-ter hardness.

▶ Use detergent with a glass protec-tion component.

Troubleshooting en

51

Fault Cause TroubleshootingRust spots on cutlery. Cutlery is not sufficiently

rust-resistant. Knife bladesare often more severely af-fected.

▶ Use rust-resistant tableware.

Cutlery may also rust ifwashed together with rust-ing items.

▶ Do not wash rusting items.

Salt content in washing wa-ter is too high.

1. Remove any spilled special saltfrom the tub.

2. Screw the cap of the special saltdispenser on tight.

Detergent residue is presentin the detergent dispenseror the tablet collecting tray.

Spray arms were blocked bytableware so detergent wasnot rinsed out.

▶ Check that the spray arms are notblocked and can rotate freely.

Detergent dispenser wasdamp when detergent wasadded.

▶ Only add detergent to a detergentdispenser when dry.

Excessive formation of foamoccurs.

Hand washing-up liquid ispresent in dispenser forrinse aid.

▶ Immediately add rinse aid to thedispenser. → "Adding rinse aid", Page 26

Rinse aid has been spilled. ▶ Remove the rinse aid with a cloth.

Detergent or appliance careproduct used causes excess-ive foaming.

▶ Change the brand of detergent.

Home Connect problemFault Cause TroubleshootingConnection to home net-work is not established.

WLAN on router is not act-ive.

▶ Check the wireless network con-nection of your router.

WLAN display is flashing. Connection to home net-work is not available.

▶ Activate the wireless network con-nection on your router.

Home Connect cannot beimplemented correctly.

Home Connect set incor-rectly.

▶ Please consult the documents sup-plied for Home Connect.

Technical fault is present. ▶ Please consult the informationabout support in the documentssupplied for Home Connect.

en Troubleshooting

52

Information on display panelFault Cause TroubleshootingSpecial salt refill indicatorlights up.

Insufficient special salt. ▶ Add "Special salt" → Page 24.

Sensor does not detect spe-cial salt tablets.

▶ Do not use special salt tablets.

Refill indicator for specialsalt does not light up.

Water softening system isswitched off.

▶ Setting the water softening system

Refill indicator for rinse aidlights up.

Insufficient rinse aid. 1. Add "Rinse aid" → Page 26.2. Set the amount of rinse aid to be

dispensed. → "Setting the amount of rinse aid",Page 26

Refill indicator for rinse aiddoes not light up.

Rinse aid system is switchedoff.

▶ Set the amount of rinse aid to bedispensed.

Display flashes. Appliance door is not closedproperly.

▶ Close the appliance door.‒ Arrange the tableware so

that no parts project beyondthe basket and prevent theappliance door from closingproperly.

MalfunctionsFault Cause TroubleshootingWater is left in the applianceat the end of the pro-gramme.

Filter system or area underthe filters is blocked.

1. Clean the "Filters" → Page 40.2. Clean the "Wastewater pump"

→ Page 55.

Programme has not yetended.

▶ Wait until the programme ends orcancel the programme with Reset.

▶ → "Terminate programme",Page 33

Appliance cannot beswitched on or operated.

Software update is takingplace.

▶ Wait until the software update hasfinished.

Appliance functions havefailed.

1. Pull out the mains plug or switch offthe fuse.

2. Wait at least 2 minutes.3. Connect the appliance to the power

supply.4. Switch the appliance on.

Appliance does not start. The mains fuse has tripped. ▶ Check the relevant fuse.

Troubleshooting en

53

Fault Cause TroubleshootingAppliance does not start. Mains cable is not inserted. 1. Check whether the socket works.

2. Check whether the mains cable isproperly inserted in the socket andon the rear of the appliance.

Appliance door is not closedproperly.

▶ Close the appliance door.

Programme starts automat-ically.

You did not wait until pro-gramme ended.

▶ → "Terminate programme",Page 33

Appliance stops during theprogramme or cuts out.

Appliance door is not closedproperly.

▶ Close the appliance door.

Power and/or water supplyhas been interrupted.

1. Check the power supply.2. Check the water supply.

Top basket is pressingagainst inner door and pre-venting appliance door frombeing closed securely.

▶ Check whether the rear panel of theappliance is being pressed in by asocket or hose holder that has notbeen removed.

▶ Arrange the tableware so that noparts project beyond the basketand prevent the appliance doorfrom closing properly.

Mechanical damageFault Cause TroubleshootingAppliance door cannot beclosed.

Door lock has been activ-ated.

▶ Close the appliance door withgreater force.

Door cannot be closed dueto installation method.

▶ Check whether the appliance hasbeen installed properly.When closed, the appliance door,its decor or attached parts shouldnot knock against adjacent cabin-ets or the worktop.

Automatic door opening isnot in home position.

▶ Wait for a second after opening theappliance door.

Lid on the detergent dis-penser cannot be closed.

Detergent dispenser or lidare blocked by sticky deter-gent residue.

▶ Remove detergent residue.

en Troubleshooting

54

NoiseFault Cause TroubleshootingFilling valves making knock-ing noises.

Caused by the domestic in-stallation. No appliance faultpresent. Does not affectfunctioning of the appliance.

▶ Can only be remedied in the do-mestic installation.

Knocking or rattling noise. Spray arm is striking table-ware.

▶ Arrange tableware so that the sprayarms do not strike tableware.

With a small load the waterjets directly strike againstthe tub.

▶ Distribute the tableware evenly.

▶ Load the appliance with more table-ware.

Light items of tablewaremove about during the washcycle.

▶ Position light items of tableware se-curely.

Transportation, storage and disposal en

55

Clean wastewater pumpLarge remnants of food or foreignbodies can block the waste waterpump. As soon as the rinsing waterno longer drains properly, the wastewater pump must be cleaned.

WARNINGRisk of injury!Sharp and pointed objects or frag-ments of glass may block the wastewater pump and cause injury.▶ Remove any foreign bodies care-

fully.

1. Disconnect the appliance from thepower supply.

2. Remove the top and bottom bas-ket.

3. Remove the filter system.4. Scoop out any water.

Use a sponge if necessary.5. Prise off the pump cover using a

spoon and grip it by thecrosspiece.

6. Lift the pump cover inwards at anangle and remove.

7. Remove any remnants of food andforeign bodies in the area of theimpeller.

8. Insert the pump cover and pressdown .

1

2

a The pump cover clicks into posi-tion.

9. Install the filter system.10. Insert the top and bottom basket.

Transportation, storage and disposal

Transportation, storageand disposalTransportation, storage and disposal

You can find out here how to prepareyour appliance for transportation andstorage. You will also find out how todispose of old appliances.

Removing the appliance1. Disconnect the appliance from the

power supply.2. Turn off the water tap.3. Detach the drainage connection.4. Detach the drinking water connec-

tion.5. Loosen any screws fastening the

appliance to cabinet parts.6. Remove the base panel if fitted.7. Pull the appliance out carefully,

along with the hose behind it.

en Customer Service

56

Protect appliance from frostIf there is a risk of frost where the ap-pliance will be standing, e.g. in a holi-day home, empty the appliance com-pletely.▶ "Empty the appliance."

→ Page 56

Transporting the applianceTo avoid damage to the appliance,empty it before transporting.Note: Always transport the dish-washer upright to prevent residualwater getting into the machine's con-trols and damaging the appliance.1. Remove tableware from the appli-

ance.2. Secure loose parts.3. "Switch on appliance." → Page 314. Select the programme with the

highest temperature. → "Programmes", Page 17

5. "Start the programme." → Page 326. To drain the appliance, terminate

the programme after approx.4 minutes. → "Terminate programme",Page 33

7. "Switch off the appliance."→ Page 33

8. Turn off the water tap.9. To empty the residual water out of

the appliance, detach the supplyhose and let the water drain out.

Disposing of old applianceValuable raw materials can be re-used by recycling.

WARNINGRisk of harm to health!Children can lock themselves in theappliance, thereby putting their livesat risk.▶ With redundant appliances, unplug

the power cord. Then cut throughthe cord and damage the lock onthe appliance door beyond repairso that the appliance door will nolonger close.

1. Unplug the appliance from themains.

2. Cut through the power cord.3. Dispose of the appliance in an en-

vironmentally friendly manner.

This appliance is labelled in ac-cordance with European Direct-ive 2012/19/EU concerningused electrical and electronicappliances (waste electrical andelectronic equipment - WEEE).The guideline determines theframework for the return and re-cycling of used appliances asapplicable throughout the EU.

Customer Service

Customer ServiceCustomer Service

If you have any queries, are unable torectify faults on the appliance your-self or if your appliance needs to berepaired, contact Customer Service.Function-relevant genuine spare partsaccording to the corresponding Eco-design Order can be obtained fromCustomer Service for a period of atleast 10 years from the date on

Technical specifications en

57

which your appliance was placed onthe market within the European Eco-nomic Area.Note: Under the terms of the manu-facturer's warranty the use of Cus-tomer Service is free of charge.Detailed information on the warrantyperiod and terms of warranty in yourcountry is available from our after-sales service, your retailer or on ourwebsite.If you contact Customer Service, youwill require the product number (E-Nr.), the production number (FD) andthe consecutive numbering (Z-Nr.) ofyour appliance.The contact details for Customer Ser-vice can be found in the enclosedCustomer Service directory or on ourwebsite.

Product number (E-Nr.), pro-duction number (FD) and con-secutive numbering (Z-Nr.)You can find the product number (E-Nr.), the production number (FD) andthe consecutive numbering (Z-Nr.) onthe appliance's rating plate.The rating plate is located inside theappliance door.Make a note of your appliance's de-tails and the Customer Service tele-phone number to find them againquickly.

AQUA-STOP guaranteeIn addition to warranty claims againstthe seller under the purchase agree-ment and in addition to our manufac-turer's warranty, we offer compensa-tion under the following conditions.¡ If our Aqua-Stop system is defect-

ive and causes water damage, wewill make good the damage forprivate users. To ensure protection

from water damage, the appliancemust be connected to the powersupply.

¡ The liability guarantee is valid forthe service life of the appliance.

¡ A claim can only be made underthe guarantee if the appliance hasbeen correctly installed and con-nected with Aqua-Stop accordingto our instructions; this also in-cludes correctly fitting the Aqua-Stop extension (genuine access-ory). Our guarantee does not coverdefective supply lines or fittings upto the Aqua-Stop connection onthe tap.

¡ If your appliance is fitted withAqua-Stop, you can in principleleave your appliance unattendedduring operation and the tapturned on afterwards. The tap onlyneeds to be turned off if you areaway from home for a long period,e.g. on holiday for several weeks.

Technical specifications

Technical specificationsTechnical specifications

Facts and figures for your appliancecan be found here.

Weight Max.: 60 kgVoltage 220 - 240 V, 50 Hz or

60 HzPower rating 2000 - 2400 WFuse 10 - 16 A

en Technical specifications

58

Power consumption Off mode/standbymode: 0.50 WLeft-on mode: 0.50 WNetworked standby:2.00 WTime in left-on mode:0 minTime after which ap-pliance is switched tonetworked standbymode: 10 minComplies with thelatest regulations (EU)for energy labels andecodesign at the timeof placing on the mar-ket.Additional functionsand settings may in-crease power con-sumption and times.

Water pressure ¡ Min. 0.05 MPa(0.5 bar)

¡ Max. 1 MPa(10 bar)

Inlet rate Min. 10 l/minWater temperature Cold water.

Hot water max.: 60 °CCapacity 14 place settings

More information about your modelcan be found online at https://en-ergylabel.bsh-group.com1. This webaddress is linked to the official EUEPREL product database. At the timeof printing its web address had notyet been published. Please then fol-low the instructions on searching formodels. The model identifier is madeup of the characters before the slashin the product number (E-Nr.) on therating plate. Alternatively you canalso find the model identifier in thefirst line of the EU energy label.

Information regarding Freeand Open Source SoftwareThis product includes software com-ponents that are licensed by thecopyright holders as free software oropen source software.The applicable licence information isstored on your home appliance. Youcan also access the applicable li-cence information via your HomeConnect App: "Profile -> Legal inform-ation -> Licence Information". Youcan download the licence informationon the brand product website (searchfor your appliance model on theproduct website and check additionaldocuments). Alternatively, you cansend a request to [email protected] or to BSH Haus-geräte GmbH GmbH, Carl-Wery-Str.34, D-81739 München, Germany.The source code will be made avail-able to you on request.To file a request, please email to [email protected] or send a writtenrequest to BSH Hausgeräte GmbH,Carl-Wery-Str. 34, D-81739 München,Germany.Reference "OSSREQUEST"The cost of performing your requestwill be charged to you. This offer isvalid three years from the date of pur-chase or at least as long as we offersupport and spare parts for the re-spective appliance.

Declaration of ConformityConstructa Neff Vertriebs-GmbHhereby declares that the appliancewith Home Connect functionality

1 Only applies to countries in the European Economic Area

https://www.bsh-group.com/energylabel

https://www.bsh-group.com/energylabel

Technical specifications en

59

meets the essential requirements andother relevant provisions of the Dir-ective 2014/53/EU.A detailed RED Declaration of Con-formity can be found online atwww.neff-international.com amongthe additional documents on theproduct page for your appliance.

2.4 GHz band: 100 mW max.5 GHz band: 100 mW max.

BE BG CZ DK DE EE IE ELES FR HR IT CY LV LT LUHU MT NL AT PL PT RO SISK FI SE UK NO CH TR

5 GHz WLAN (Wi-Fi): For indoor use only.

Constructa-Neff Vertriebs-GmbHCarl-Wery-Straße 3481739 MünchenGERMANY

*9001584127*

9001584127

en010118650 V5

Documents

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