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Disability Awareness

Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

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Page 1: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

Disability Awareness

Page 2: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

Aims and Objectives

Aims

To raise awareness of:

issues faced by disabled people/employees/customers and general public

Responsibilities and issues for employers appropriate legislation

Objectives

To begin to look at barriers that disabled people face in their day to day lives

To start to look at the effect of Disability Discrimination Act 1995 (DDA)

To begin to have a better understanding of employers responsibilities and the rights of the disabled employee

To start to gain a better understanding of "Access to Goods and Services Part 3" of the DDA.

To increase our knowledge of Access To Work and the adaptive technology and support available

Page 3: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

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• Group Work• What does disability mean to you?• Language Sheet

• Explain the Following handout

Page 4: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

A physical or mental impairment which has a substantial and long term effect on a person’s ability to carry out normal day to day activities

Page 5: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

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Part 5Transport

Part 4Education

Part 3Access to Goods and Services

Part 2Employme

nt

Part 1Definition

of Disability

The Act in 5 Parts

Page 6: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

Aim - End the discrimination that

many disabled people face.

Page 7: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

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It is unlawful to discriminate by:

providing a service on worse terms providing a lower standard of service refusing to serve someone refusing to make a reasonable

adjustment

Page 8: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

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Failure to make a reasonable adjustment in circumstances which make it impossible or unreasonably difficult for the client to use the service

Refusal of service has to relate to a person’s disability and service providers cannot refuse to provide a service unless they can justify their actions

Page 9: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

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Is this discrimination?

Page 10: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

“The best of intentions, the worst of actions”

Liz’s story

Page 11: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

Ensure that you always ask the person if they need any assistance, and what would be the best manner in which to provide this. All disabled people are individual and will therefore have different needs at different times.

Don’t make assumptions about their impairment and avoid stereo typing.;

Disabled people are individuals and should be treated as such with dignity and respect;.

Page 12: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

Some tips for working with disabled people People in wheelchairs would generally

prefer you to sit down when speaking to them?

Do not lean on a persons wheelchair? Visually impaired people Identify yourself when first speaking to a

visually impaired person? Guiding someone – allow the person to

hold your arm? See handout you and your customers.

Page 13: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

The access to work program helps to remove the practical barriers that disabled people can face at work.

This can be done by a variety of means

Handouts Access to work

Page 14: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

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The purpose of the Disability Information Bureau is to

provide an information service for disabled people and any other person interested in disability related issues.

Page 15: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

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Information on any disability related subject

Benefits supportAwareness TrainingAccess appraisals IT learning Centre with adaptive

technologyDyslexia supportSpecialism in visual awareness

Our Services

Page 16: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

This evening we have covered; Legislation Terminology Disability courtesy Access to work And the Disability Information Bureau If you require any further information

our address details are as follows.

Page 17: Disability Awareness. Aims and Objectives Aims To raise awareness of: issues faced by disabled people/employees/customers and general public Responsibilities

Contact Details

Disability Information BureauPearce StreetMacclesfield

CheshireSK11 8ER

Tel. 01625 501759

www.maccdib.org.uk

[email protected]