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Disability Awareness
Aims and Objectives
Aims
To raise awareness of:
issues faced by disabled people/employees/customers and general public
Responsibilities and issues for employers appropriate legislation
Objectives
To begin to look at barriers that disabled people face in their day to day lives
To start to look at the effect of Disability Discrimination Act 1995 (DDA)
To begin to have a better understanding of employers responsibilities and the rights of the disabled employee
To start to gain a better understanding of "Access to Goods and Services Part 3" of the DDA.
To increase our knowledge of Access To Work and the adaptive technology and support available
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• Group Work• What does disability mean to you?• Language Sheet
• Explain the Following handout
A physical or mental impairment which has a substantial and long term effect on a person’s ability to carry out normal day to day activities
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Part 5Transport
Part 4Education
Part 3Access to Goods and Services
Part 2Employme
nt
Part 1Definition
of Disability
The Act in 5 Parts
Aim - End the discrimination that
many disabled people face.
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It is unlawful to discriminate by:
providing a service on worse terms providing a lower standard of service refusing to serve someone refusing to make a reasonable
adjustment
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Failure to make a reasonable adjustment in circumstances which make it impossible or unreasonably difficult for the client to use the service
Refusal of service has to relate to a person’s disability and service providers cannot refuse to provide a service unless they can justify their actions
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Is this discrimination?
“The best of intentions, the worst of actions”
Liz’s story
Ensure that you always ask the person if they need any assistance, and what would be the best manner in which to provide this. All disabled people are individual and will therefore have different needs at different times.
Don’t make assumptions about their impairment and avoid stereo typing.;
Disabled people are individuals and should be treated as such with dignity and respect;.
Some tips for working with disabled people People in wheelchairs would generally
prefer you to sit down when speaking to them?
Do not lean on a persons wheelchair? Visually impaired people Identify yourself when first speaking to a
visually impaired person? Guiding someone – allow the person to
hold your arm? See handout you and your customers.
The access to work program helps to remove the practical barriers that disabled people can face at work.
This can be done by a variety of means
Handouts Access to work
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The purpose of the Disability Information Bureau is to
provide an information service for disabled people and any other person interested in disability related issues.
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Information on any disability related subject
Benefits supportAwareness TrainingAccess appraisals IT learning Centre with adaptive
technologyDyslexia supportSpecialism in visual awareness
Our Services
This evening we have covered; Legislation Terminology Disability courtesy Access to work And the Disability Information Bureau If you require any further information
our address details are as follows.
Contact Details
Disability Information BureauPearce StreetMacclesfield
CheshireSK11 8ER
Tel. 01625 501759
www.maccdib.org.uk