Clive McCann

I tInspectorGas Safe RegisterGas Safe Register

Wiltshire Occupational Safety & Health AssociationAssociation

Background –

History

Renewed focus on gas safetyRenewed focus on gas safetyDedicated gas safety brand

InnovationProportionate servicep

Value for money for engineers

ContractAward 2008

TenderProcess 2007

2006 GasSafety Award 2008Process 2007Review

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Background –

Key aims

• Focus on gas safety and awareness

M i t i i t f t t d lifi d i• Maintain a register of competent and qualified engineers

• Improve consumer safety through education

• Be open and accountable

• Listen and consultListen and consult

• Work with others

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Gas Safety Brand

• The Gas Safe Register brand is owned by HSE for industry

• One time change

• To be used exclusively for gas and gas safetyTo be used exclusively for gas and gas safety

Gold Award atDBA Design Effectiveness Awards

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Registration – Ways for Engineers to Apply

Two ways to apply for registration:

O li t• Online at

www.GasSafeRegister.co.uk/engineers

• By post

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Key facts and figures

• Around 65,000 business registrations

M th 125 000 i i t ti• More than 125,000 engineer registrations

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Website –

Consumer Information

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Website –

Consumer Information

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Sign up for gas safety email updates

•Sign up and receive gas safety email updates from G S f R i t b tGas Safe Register about how to keep Gas Safe

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Always ask to see the Engineers ID Card

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Check the back of the Card

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Some current key activities

• Continue to raise public awareness through campaigns

• Represent Gas Safe Register at appropriate events

Meet and talk to stakeholders• Meet and talk to stakeholders

• Competency reviewp y

• Enforcement review

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Raising Consumer Awareness

• A variety of media including• A variety of media, including TV, radio and press adverts and online activity

• Other methods, such as consumer roadshows, to support specific campaignssupport specific campaigns

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Gas and Cowboys Don’t Mix Campaign

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Better Gas Safe than sorry campaign

• Anne employed an unqualified fitter. The faulty

k l d t CO i iwork led to CO poisoning. Her 14 year old daughter died.died.

• Anne’s story explains how• Anne s story explains how the Register works. It shows why it’s important to check the card.

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National advertising

• National press ads in Oct/Nov

• Watch the film online www.GasSafeRegister.co.uk/truestoriesg

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Literature

• Gas Safety Guide • Short versionShort version• Tenants insert• Posters• Posters• Free!

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Information for registered b i businesses

Registered businesses support

• Show your card – don’t wait to be asked

• Use the Gas Safe brand• New tools in marketing g

toolkit: leaflet templates and web banners

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Engineers website – the online account

• An online account is the simplest way for Gas Safe registered businesses to manage their registration

• The benefits include:

• Available 24/7• Fully securey• Manage all aspects of the business• Visit www GasSafeRegister co uk/engineersVisit www.GasSafeRegister.co.uk/engineers

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www.GasSafeRegister.co.uk/engineers

Logging into online account

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www.GasSafeRegister.co.uk/engineers

Technical Department

• Gas Safety Helpline for consumers

• Technical support for engineers

• Safety alerts and technical Bulletins

• Monthly technical magazine

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www.GasSafeRegister.co.uk/engineers

Technical information

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www.GasSafeRegister.co.uk/engineers

Technical information

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www.GasSafeRegister.co.uk/engineers

Marketing Toolkit

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Enforcement Review

Enforcement Review

• Conducted throughout 2010

• Report now with HSE for consideration

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Competence Review

Competency Review

• Looking at competence as it relates to gas safety

• Conducted throughout 2010 for delivery 2011

• Currently in information gathering phase (workshops)

• Comprehensive survey planned for early 2011

• Report to be submitted to HSE by end 2011• Report to be submitted to HSE by end 2011

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Investigating illegal work

Investigations Teamg

History

• Set up in April 2009

• National Investigations Manager

• Eight Regional Investigations Officers (Field Based)

• Two National Investigation Coordinators (Office Based)

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Investigations Teamg

Role

• Investigate complaints and reports of illegal gas work

• Compile investigation reports

• Work closely with enforcement bodies

Promote the use of Gas Safe Registered businesses• Promote the use of Gas Safe Registered businesses

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Investigations Team g

Investigations Summary (Apr 09– Mar 10)

• 590 Unregistered Investigation Vi it

40%38% 38%

Visits• 16% Immediately Dangerous

25%

30%

35%

Immediately Dangerous

• 38% At Risk• 38% Not to Current Standards 15%

20%

25%

16%

g

At Risk

Not to Current Standards

• (8% No defects)

0%

5%

10%8% No Defects

• 3800 Gas Safety Defects in Total

0%

Unregistered Investigations

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Inspecting gas work

Why do we need to Inspect?

• Contractually bound by the HSE

• A requirement to identify unsafe gas workA requirement to identify unsafe gas work (one of our measured Key Performance Indicators)

• Ensures that the competence of the registered engineer is being applied in the workplaceg pp p

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Risk Based Inspection

• Effective utilisation of Inspection resource, to identify: • Unsafe gas work and unsafe gas workersUnsafe gas work and unsafe gas workers• Registered businesses/engineers who do not apply

competencep

• Meet the requirements of the new service:Meet the requirements of the new service:• Lower the cost & reduce the burden of being registered

L th “ d ” t t ith th j b• Leave the “good guys” to get on with the job

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What is the Inspection approach?

• A clear focus on completed gas work

• We drive the work selection process

• Risk Analysis process• Risk Analysis process

• Centralised scheduling

• A clear display of ‘correct’ gas work demonstrates the

application of Competenceapplication of Competence

• Simplified reporting to consumers

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Inspection process –

Data, Risk Analysis & Scheduling

Notifications Risk Analysis

3rd PartyPriorit Sc

Inspections

Inspection PotComplaints

ty & Vi

chedu

Nominations

p sit Typ

ling

Industry

S

pe

Sources

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Inspection Types

• The Risk Analysis will prioritise the required inspection ttype:

• Installation work• Business• Engineer

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Inspection offer to consumers

• Certificate insert

• Website

• Consumer events

Mail shots• Mail shots

• Consumer nominationConsumer nomination

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The Inspection process

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Other elements

• Acknowledgement to inspected registered businesses

• Competency inspection

• Gas management audit

• Suspension• Suspension

• Applied conditionspp

• Removal

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Reporting gas work

Reporting gas work

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Reporting gas work

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Reporting gas work –

Building Regulations Compliance Certificate

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Reporting gas work –

Declaration Of Safety Certificate

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Summary

Key things to take awayKey things to take away

• Any business undertaking gas work must be on the Gas

Safe Register

• Always ask to see the ID card of anyone carrying out

gas work – and check their qualifications on the back

• You can also find more information on the website

www.GasSafeRegister.co.uk

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Thank You

W l f db k th t ti d ill bWe welcome your feedback on the presentation and will be happy to answer any questions

Gas Safe Register can be contacted via:

enquiries@GasSafeRegister co ukenquiries@GasSafeRegister.co.uk

0800 408 5500 (for the public)( p )0800 408 5577 (for registered businesses)

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