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ACEEE MT 2014Evaluating the Impact of Smart Grid on Efficiency Programs
Andy VotaDirector, Strategic Technology ServicesVermont Energy Investment Corporation, Efficiency Vermont
April 2014
About VEIC
• Private, nonprofit corporation founded in 1986
• Provides energy efficiency and renewable energy consulting and implementation services
• 300+ employees
• Locations: VT, DC, NJ, OH
Major Initiatives
Public PurposeEnergy Services Company
My Perspective @VEIC
• Support efficiency program implementation
• Lead team that develops and integrates software and analytical tools
• Major component of current work is on managing and utilizing AMI data to provide increased customer value and new and expanded efficiency opportunities
Significance of Smart Grid
• New efficiency opportunities• Demand response• Program EM&V• Customer engagement
Efficiency Opportunities
• Finer resolution AMI data gives us opportunity for better insights and deeper analysis• Examples: weekday vs. weekend use, 24 hour usage
patterns, loadshapes, heating and cooling loads • individual projects• more broadly by region, market segment
• What’s meaningful to implementers and customers is not the same
Interval Data Visualizations
Program EM&V, Planning
• Shorter feedback loops• More opportunities for analysis• Modeling and forecasting, program planning• Automated testing for expected results on projects
Demand Response
• Grid connected devices• Two way communication• Direct load control• Smarter appliances, systems for ongoing efficient
operation
Customer Engagement
• Insights, personalization• Empower and motivate• Demonstrating value from something opaque in a
clear and understandable way• Moving beyond traditional energy silos• Privacy• Information Security
Now, In Context
• Energy Efficiency Utility serving residential, commercial, small and medium businesses across Vermont
• Work across distribution utility territories
• Vermont has about 625k residents, about 350k utility accounts
• AMI meters deployed to 90%+ of electric customers• Focused on delivering services and value to ratepayers
Key questions on my mind
• What are the new efficiency opportunities available with this data?
• How do we turn data into insights and insights into real value for the ratepayers we serve?
• How do we communicate and demonstrate that value?
• How do we operationalize new tools in existing business processes?
• What can we do now that we couldn’t do before AMI and other data?
• What can others do now that they couldn’t do before?
Efficiency Vermont – where we’re going
• Data• More than just AMI – SG is how we refer to it, but it’s
about a broad and holistic view of data• Automating nightly data transfer• Building data platform • Bringing in additional data sources
• Analytics• R, Mathematica, Tableau• Business intelligence tool• Segmentation, predictive analysis• Operationalization
Efficiency Vermont – Where we’re going• Customer Engagement
• Home energy reports – 100k households• Portal• Customer service tools, reports• Behavioral demand response program in partnership
with Green Mountain Power• Anonymized , aggregated data sharing on website• Your energy data on a graph doesn’t cut it
Data Platform
• Nearly statewide energy usage data – AMI and monthly
• Unique position for Efficiency Vermont
• Third party data sources
• Program participation data
• Business intelligence tool
Data from many sources, old & new• AMI meters• Expanded sub-metering on commercial and
industrial projects• Connected devices like smart thermostats• Going deeper with existing customer data – program
participation, segmentation• Third party data sources
• Weather, demographic, parcel/building, public energy usage data
• Building benchmarking
Operations
• Marketing• Engineering• Program design and implementation• Regulatory, Policy, EM&V• New tools, new skills, eventually new roles• Data and analytics moving from supporting to
primary roles• Challenge: operationalization is key
Challenges
• Privacy and Security• New policies and approaches• Top to bottom review• About protecting people• Move from awareness, to understanding, to fully integrating into culture
• Consumer perspective• Deepening concerns over privacy; mismatch between expectations and
privacy concerns• For some: confusion about what smart grid is, whether it’s good or bad• For others: higher expectations for results – what did VT get for a $159M
spend?• More data, but the key challenge of providing meaning and value is the
same
Takeaways
• Think broadly about data and opportunities• Energy/AMI data is a key part, but it’s not the only
part• New opportunities, new risks• Landscape is changing
• Mass market behavioral, remote audits, connected devices, advanced analytics
• A fundamental shift?• Integrating services, data, tools, still a fundamental role
for EEU/Programs
