2012annual report

Directions for...

01 - Vision02 - Leadership03 - Service04 - Community05 - Growth06 - Success07 - Giving

Directions for VisionOur vision is a

community where all adults and children

have the safety, security, and support to lead happy, healthy, and

fulfilling lives.

Our mission is to be a welcoming and compassionate provider, advocate, and partner to children, adults, and families in need of integrated healthcare, social support, safety, and hope for the future.fulfilling lives.

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Our 5 Promises

to make you our first priority

to listen to your story

to protect your privacy

to focus on your strengths

to restore your hope

APRIL LOTTPresident & CEO

https://vimeo.com/57679989

Directions for Leadership

Paula GaineyCHIEF FINANCIAL OFFICER

Kim BaileyDIR. OF FINANCE

Karen BlackDIR. OF FAMILY PRESERVATION

Stephanie DobbsDIR. OF OUTPATIENT SERVICES

Susan Carlen DIR. OF REVENUE CYCLE MANAGEMENT SYSTEMS

Summer LottDIR. OF DEVELOPMENT AND

COMMUNICATIONS

Nida StangDIR. OF CLIENT ACCESS

AND REGISTRATION

Patsy StillsDIR. OF QUALITY MANAGEMENT

AND CONTRACTS

Sarah ViolaDIR. OF HUMAN

RESOURCES

Lisa CircleDIR. OF CHILD SAFETY

Meg HeathDIR. OF MANAGEMENT INFORMATION

SYSTEMS AND REPORTING

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molecusantio

1. Eleanor R. Breland2. Moira Duncan 3. Kim During4. Robert H. Jackson, CPA5. Jack Russell6. Katrina Trump7. Sandra Wilson

BOARD OF DIRECTORS

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3

4

5 6

7

Dion R. HancockCHAIRMAN

David Sietsma, CPA VICE CHAIRMAN

William SlickerSECRETARY

Matthew L. Chambers, CFPTREASURER

2012 has been an enormous year for Directions. An effort that included every member of the staff, leadership, the Board of Directors, the Client Advisory Board, and the community, saw Directions for Mental Health renamed to Directions for Living. We have a new logo, colors, and a renewed commitment to making sure “life gets better here.” In fiscal year ’11-’12, Directions for Living continued providing the highest standard of service, while expanding programs to help bring recovery, health, hope, and wellness to the largest population we have ever served. We were honored by the Clearwater Regional Chamber of Commerce as the 2012 Large Non-Profit of the Year, shifted to electronic medical records, upgraded our facilities to allow for more cohesive and efficient client care, and due to smarter management of services and the willingness to adjust to market trends, Directions for Living has seen a growth in the total annual budget. The 30 year anniversary helped highlight the true growth of the agency. We continue to believe in Directions for Living and its new mission, vision, and values, and anticipate that client care will continue to reach new heights in 2013and that our partnership with the community will thrive further.

Sincerely,

Dion R. Hancock

LETTER FROM THE CHAIRMAN

1 in 4 adults experience a mental disorder in a given year

“NIMH: The numbers count—Mental disorders in America.” National Institute of Health. Avail-able at www.nimh.nih.gov/publicat/numbers.cfm.

1 in 17 adults live with a serious mental illness, such as schizophrenia, major

depression, or bipolar disorder

“NIMH: The numbers count—Mental disorders in America.” National Institute of Health. Avail-able at www.nimh.nih.gov/publicat/numbers.cfm.

1 in 10 children live with a serious mental or emotional disorder

U.S. Department of Health and Human Services. Mental Health: A Report of the Surgeon General. Rockville, Md., U.S. Department of Health and Human Services, Substance Abuse and MentalHealth Services Administration, Center for Mental Health Services,1999, pp. 408409, 411.

Directions for Service

ADULT THERAPY provides effective individual or couples counseling for those affected by trauma, mental illness, or substance abuse, using evidence-based practices and the latest research-supported interventions to restore and improve the quality of life for each person served.

ADULT PSYCHIATRY evaluates and treats those with acute, mild to severe, or chronicemotional or mental illness throughmedication therapy and monitoring.

ENHANCED OUTPATIENT SERVICES offer recovery-based psychosocial rehabilitation, substance abuse treatment, therapy, and socialization skills development in a group setting, following hospitalization or as an alternative to residential care.

adult behavioral health services

CHILDREN’S THERAPY consists of individual, family, and group counseling services, as well as substance abuse therapy, available in-clinic at two convenient locations - our Largo Center and our West Pasco Center - with services also offered in-home to children who qualify.

IN-CLINIC: This service is available to children ages 2-17 with mild to moderate behavioral or emotional needs and includes individual, family, and group therapy, as well as substance abuse counseling.

IN-HOME ON-SITE (IHOS): This intensive level of care is designed for children ages 4-17 with moderate to severe behavioral or emotional needs. IHOS is a voluntary service that provides evidence-based mental health services for children and their families, including individual and family therapy to teach problem solving skills, behavior strategies, anger management skills, social skills training, and parenting skills.

CHILDREN’S PSYCHIATRY evaluates and treats children with acute, mild to severe, or chronic emotional or mental illness through medication therapy and monitoring.

children’s behavioral health services

CASE MANAGEMENT provides recovery-based and individualized supports for children and adults with severe or persistent mental illness through assessment, planning, advocacy, coordination, and monitoring.

PRIMARY CARE SERVICES are offered at our Clearwater Center to adults who receive behavioral health services at Directions for Living. Our primary care providers address preventable and modifiable health conditions.

NEW BEGINNINGS is a peer-run wellness and recovery group based at our Clearwater Center that offers support and socialization for individuals recovering from or living with a mental illness. This is a free service provided to any interested adult, regardless of whether or not that individual is a current Directions for Living client.

HOMELESS SERVICES help adults and families living without homes, or at risk of homelessness, by linking them to a variety of resources and providing psychiatric care throughout the community, including at local shelters.

EARLY CHILDHOOD CONSULTATION provides in-home parenting skills training, parenting group classes, and on-site training for child care personnel. Our early childhood specialists offer training in caring for infants, toddlers, and preschoolers and link to therapy services for children with more intensive behavioral or emotional needs.

PSYCHOLOGICAL TESTING is a service provided to children or adults seeking testing for a variety of psychological, cognitive, and / or behavioral disorders.

FAMILY WORKS DIVERSION SERVICES is our program for families who are at high risk for entering the Child Welfare System. In coordination with the Pinellas County Sheriff’s Child Protection Investigation Division, we provide and coordinate resources for families in need and help avoid removing children from their homes whenever possible.

DEPENDENCY CASE MANAGEMENT is the service we provide for children and families who are in need of child abuse and neglect prevention, child protection, or permanency services. Through Dependency Case Management, Directions for Living is dedicated to respecting the integrity of each family member, focusing on the strengths of the family, reunifying when possible, and coordinating the best possible placement outside of the family when necessary.

FOSTER CARE MANAGEMENT provides resources to support successful foster parents while building a strong foundation for the children who enter foster care in our community.

ADOPTIONS are a vital aspect of Child Safety and Family Preservation. Our Adoptions team is dedicated to finding the right Forever Family for each child in our care, and Directions for Living is proud to facilitate approximately 100 adoptions per year in Pinellas County.

prevention, wellness, and recovery

child safety and family preservation

19,494florida children in

out-of-home placement

*number based on a 2012 Florida Department of Children and Families report

In Tampa Bay, there are more

than 25,000 adults and

children living without a home

*Statistic provided by Metropolitan Ministries

In a study of former foster youth, researchers found that at 23 and 24 young

adults who have aged-out are more likely than their

peers to be...

More than 75% of the females were pregnant

since leaving foster care

80% of the males were arrested for a crime

since leaving, almost 60% were convicted

96% were without a two-year or four-year

degree

More than 50% were considered

unemployed

Since being aged-out, almost 25% had been

homeless

30,000

YOUTH “AGE-OUT” OF FOSTER CARE

EACH YEAR

423,000 CHILDREN IN FOSTER CARE

115,000

CHILDREN ELIGIBLE FOR ADOPTION

IN THE U.S.

*Numbers provided from a study by Chapin Hall, a policy research center at the University of Chicago. Researchers tracked 600 young adults in Iowa, Illinois, and Wisconsin who “aged-out” of the child welfare system.

For the past 15 years,Directions for Living

has received the highest accreditation by CARF,

the Commision on Accreditation of

Rehabilitation Facilities

Directions for Community

76.3%

.1%

1.7%

5.5%

14%2%

.1%

.3%

other mental and co-occurring disorders

anxiety

other psychological disorders

schizoprenia

mood disorders

dementiaand other cognitive disorders

substance abuse related disorderpersonality disorder

29%

10%

4%

32%

25% 0 -12

13 -17

18 -39 60

years old

years old years old and up

40-59years old

agedemographics

52%female

48%male

genderdemographics

diagnostic demographics

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In 2012, Directions for Living served over 12,000 people

1,00

0

2,000

4,000 10,000

12,00014,000

6,000 8.000

Total Revenue $14,286,000

$2.1 million

Directions for Growth

2010 2011 2012

$12,142,000$11,944,000

$12,267,000

$11,874,000

$14,286,000

$11

$12

$13

$14

$15

$13,906,000

Total Surplus $380,000

$505,000

Total RevenuesTotal Expenses

composition of

Grants & Contracts 67%

Program Services 30%

Other 3%

revenues composition of

Program Services 91%

Administrative Services 9%

expenses

*numbers in millions

2010

2009

2008

$4,518,000

2010 2011 2012

total liabilitiestotal assets net assets

Balance Sheet

$1,155,000

$3,363,000

$4,255,000

$5,177,000

$1,017,000

$1,559,000

$3,238,000

$3,618,000

medication therapy and monitoring.*The financial information in this report is derived from our audited statements for the periods presented. All audits are conducted independently. In their unqualified opinions, the financial statements referred to above present fairly, in all material aspects, our financial positions and changes in net assets in conformity with generally accepted accounting principles.

1. Raising over $45,000, the 3rd Annual Keep Kids Safe Celebrity Golf Scramble was the most successful fundraiser in Directions for Living’s history. All proceeds went directly to our services that help children who are removed from their homes and placed into foster care, those at risk for entering the child welfare system, homeless children, and those children coping with severe or persistent mental illness and emotional or behavioral traumas. Read More...

2.The Clearwater Regional Chamber of Commerce recognized Directions for Living as the 2012 Large Not-for-Profit Business of the Year at the Chamber’s 90th Annual Meeting on the evening of Monday, Jan. 23, 2012. Directions stood out from the competition primarily because “of passion, perseverance, and the Five Promises,” explains Jocelyn Chapman, one of the award’s judges and Vice President of Business Banking for Regions Bank. “As we were wrapping up the interview and learning about the promises, a frantic employee came up to April’s office with a client emergency and April ran out of the room to attend to it without looking back. Seeing that first promise – ‘To make the client our first priority’ – in action was really just the exclamation point on our decision. It was a slam dunk.” Read More...

3. With nearly thirty years of experience in Finance, and a mission to lead Directions for Living to fulfilling its goal of data driven decision making and the use of evidenced based and research supported practices, Paula Gainey Joins Directions’ Staff as Financial Leader. Read More...

4. In 2012, Directions for Living received a game-changing contract for Family Works Diversion Services, a program for families who are at high risk for entering the Child Welfare System. Collaborating with the Pinellas County Sheriff’s Child Protection Investigation Division, Directions for LIving provides and links much-needed resources for families to help avoid removing children from their homes whenever possible. Read More...

5. Directions for Mental Health officially becomes Directions for Living and unveils new logo, website, and brand promise as part of innovative graphic identity. The name ‘Directions for Living’ and commitment that ‘Life Gets Better Here’ will capture the true focus of the agency, which still includes but now extends well beyond the previously narrow mission of providing premier behavioral health services, as it enters the next stage of assisting Tampa Bay consumers along an expanding continuum of care. Read More...

Directions for Success

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Directions for Giving

$10,000+Cobbe Dental & Orthodontics

$5,000+Bouchard InsuranceGagnon Foundation, Inc.The Nichols FoundationStahl & Associates Insurance

$2,000+Beth Dillinger FoundationCertipayClearwater Gas SystemHoneyBaked HamLewis, Birch, and Ricardo, LLCKindred Healthcare Premier GolfPublix Super Markets, Inc. The Salvation ArmySelectSourceTransamerica Life Insurance Company UBS Financial Services

$1,000+Advanced Anesthesia Associates, LLCAdvantica AetnaBestcare Family & Geriatric CareSusan CarlenCarr, Riggs, and IngramCason PhotographyDr. Sangita and Chetan DesaiDion HancockEckerd Youth AlternativesIron Mountain Information Management Lightwave Management ResourcesApril LottMetroPCSQoL Meds, LLCOrlando MagicPremier SealsDavid Sietsma, CPAWilliam D. SlickerTampa Bay BuccaneersTampa Bay Steel CorporationUSAmeriBankVerizon WirelessWindmoor Healthcare of Clearwater

$500+Bank of AmericaBelleair Country ClubBollenback and Forret, P.A., CPAsSuzanne BoschenCompass GroupEssential LearningTracy & Edmond FureyHilton Clearwater BeachGrace IgnicoBarbara C. Longe Brian and Kat MaloneMarriott Suites on Sand KeyMontgomery 401K Advisors, Inc.Morgan StanleyNature’s Food Patch, Inc.PeakBietyIvan QuijanoSaniChem Cleaning SuppliesRebecca ShytleRivero, Gordimer, and CompanySynovus BankTampa Improv TheaterJoseph S. Vilcsek

$250+Dr. Brent AginBayou Country ClubCarrabba’s Italian GrillMatthew L. ChambersChoice Wellness Center Clearwater Regional Chamber of CommerceDr. Farrior Facial Plastic Surgery MediSpaJeff FishmanHal Gainey David HimesRobert H. Jackson, CPA Chantal LaperleLutheran Services FloridaMedcomPRP Wine InternationalSirata Beach ResortTampa Bay Lightning FoundationDon and Judy Turnbaugh

$100+Belleair Beach Resort MotelEleanor R. Breland Kevin CarterCitigroupMoira DuncanVanessa IversenSarah MacarioMerrill LynchMuseum of Fine Arts, St. PetersburgNew York YankeesPiranha GraphixFrank RobertsonShapes Fitness for WomenKatrina TrumpWestchase Golf ClubCrystal & Andrew Winkler

$25+CeridianCitigroupClearwater Marine AquariumJulian’s Little ItalyKelly’s-The Chic a Boom Room -Blur NightclubKer’s Wing HouseV. MassimoOffice Product SolutionsDeb PlummerDeean ReganRonald J. VolzWarren’s GiftsXcenda, LLC

Cobbe Dental donates braces and orthodontic services free of charge to Directions for Living clients

Bouchard Insurance donates over 50 teddy bears for kids in

need for the 2011 holiday season

click here to DONATE

Bouchard Insurance donates *

FY 2011-2012 Financial and In-Kind Donors

PHONE 727-524-4464 • FAX 727-524-4474 • WEB www.DirectionsForLiving.org

CLEARWATER 1437 S BELCHER RD, CLEARWATER, FL 33764

WEST PASCO 5642 MEADOWLANE ST, NEW PORT RICHEY, FL 34652

L A R G O 8823 115TH AVE N, LARGO, FL, 33773

CHILD SAFETY & FAMILY PRESERVATION 8550 ULMERTON RD, LARGO, FL 33771

Directions for Living is funded in part by: