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The Global Seat of Learning www.itiinstitute.org [email protected] Tel no : +971 4 336 7787 Diploma in Diploma in Passenger Service Agent & Cabin Crew

Diploma in - ITI Institute · The Diploma Program 1) Diploma in Cabin Crew The Cabin Crew Diploma program prepares you to get a job in the airline industry. This program lets you

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Page 1: Diploma in - ITI Institute · The Diploma Program 1) Diploma in Cabin Crew The Cabin Crew Diploma program prepares you to get a job in the airline industry. This program lets you

The Global Seat of Learning

www.itiinstitute.org [email protected] Tel no : +971 4 336 7787

Diploma inDiploma inPassenger Service Agent

&Cabin Crew

Page 2: Diploma in - ITI Institute · The Diploma Program 1) Diploma in Cabin Crew The Cabin Crew Diploma program prepares you to get a job in the airline industry. This program lets you

ITI Ins tute Dubai's leading management,

training and educa consultancy firm has helped

hone the skills of thousands of professionals drawn

from different industries, many of whom have

displayed rare leadership skills in their professional

environment. Our strength lies in our ability in

designing courses that bridge the gap between

infrastructure and knowledge. We impart futuris

skills to a new genre of industry leaders, shaping

them into dynamic professionals who can take on the

challenges of an increasingly compe e world. The

offerings:

• Led by a team of discerning faculty members

• Dis with state-of-the-art f

• Well-structured learning modules

• Innova e training techniques

• Customized

The training sessions are conducted during weekdays

as well as weekends. We provide the o on of

flexible so that professionals from every

walk of life can upgrade their skills at their

convenience.

Do you want to fly high? The Airline industry is an ex industry. Breakfast

in London, Lunch in Paris and Dinner in New York !!!

Who can dream of such a high fly life? Only a person

working in the airline industry can have such an

ex life.

Why Aviation Industry?The avia industry is one of the fastest growing

industries in the world as it is a part of the

transport on and customer service industry. In

today's world it is indispensible as most major trade

and travel is done by airlines being the fastest and

safest mode of travel. It currently beckons a large

workforce to cater to its limitless growing needs for

trained, enthusias eff e and efficient airline

personnel. By being part of the Customer Service

Industry it produces the most number of well paid

jobs with excellent growth that have

an achievable entry level demand. These jobs

provide an ex environment where a person is

able to meet people from different countries and

also experience their culture. Due to the abundance

of oil reserves in the Gulf, the avia industry is

registering the fastest growth with names such as

Qatar Airways, Emirates and E Airways serving

routes to the farthest ends of the world.

You still have a chance! You can be part of this rewarding industry!

About Cabin Crew DirectCabin Crew Direct is staffed by ex-cabin crews who

have flown for leading airlines and former airline

staff and are acknowledged by the partner airlines

for providing high quality applicants who have

achieved the Cabin Crew and PSA Diploma.

www.itiinstitute.org [email protected] Tel no : +971 4 336 7787

The Global Seat of Learning

Page 3: Diploma in - ITI Institute · The Diploma Program 1) Diploma in Cabin Crew The Cabin Crew Diploma program prepares you to get a job in the airline industry. This program lets you

This is the ONLY cabin crew course that is recognized

by the major airlines. The Cabin Crew Diploma

course is the only one designed in associa with

leading airlines and works closely with these

airlines. The PSA Diploma is designed to meet the

growing needs of qualified manpower in the airline

industry

The bene tsOnce part of the Cabin Crew of an airline you will

have the following privileges:

Once in a life chance to travel throughout

the world

Accommoda in 5 star hotels

Experience different cultures and its people

Airline takes care of everything like your

accommoda and in & out of base expenses

Transporta to and from work

Simple things like bills for water & electricity,

laundry bills for the uniform; you can enjoy life to

the fullest

As most airlines are s expanding their network

of routes; they offer their staff and immediate

family members with a discount on ets that

are as high as 90%.

The Diploma Program

1) Diploma in Cabin Crew

The Cabin Crew Diploma program prepares you to

get a job in the airline industry. This program lets

you gain a deeper knowledge of the role of cabin

crew and it will also be much easier for you to

complete the airlines full aircrew training program

once you are employed.

2) Diploma in PSA

PSA Diploma is the leading Airlines course for those

who want to become Passenger Service Agents. Our

Passenger Service Agent course is the only one

designed in associa with leading airlines and

works closely with these airlines and ground

handling agencies to get you a Passenger Service

Agent career once you finish the PSA Diploma. The

modules on the Passenger Service Agent course

contain informa on what you will be typically

expected to learn on joining an airline or ground

handling agency for the posi on of Passenger

Service Agent. By comple this course, you will

not only have an advantage when you start your

training, but you will also greatly improve

your chances of being employed as a Passenger

Service Agent. Upon comple of the course and

the interna a exam trainees will

receive a ate

www.itiinstitute.org [email protected] Tel no : +971 4 336 7787

Program Details

The Global Seat of Learning

Page 4: Diploma in - ITI Institute · The Diploma Program 1) Diploma in Cabin Crew The Cabin Crew Diploma program prepares you to get a job in the airline industry. This program lets you

from the Ministry of Educa U.A.E and Cabin Crew Direct U.K.

Who should attend this program?

You have just passed school, or A fresher, or A professional looking for a career change

Choose to be Cabin Crew and travel to the corners of the world or if travelling is not your passion be part of the Ground Staff and pursue an ex career. Both of these professions have their perks and benefits.

The Aviation Industry is the place for you!!!!

Course Objectives

Deliver func onal knowledge of the Avia on Industry Familiarize the trainees with the opera onal standards and lingo of the industry Prepare the trainees for the interview session

Course Outcomes

Develop the applicants awareness of the standards of opera of the Avia industry Prepar ts to take up challenging roles and r within the cabin crew and ground staff departments Groom and build eff e interviewing skills to

achieve the desired results

Our Training Methodology

Course Modules

Cabin Crew Diploma

The Avia Industry Types Of Airlines Regulatory

Geography Airport Codes Times & Time Zones Avia Terminology Aircra FamiliarizaTheory of Flight Customer Service Health & Safety Safety & Emergency Procedures Crew Resource Management

www.itiinstitute.org [email protected] Tel no : +971 4 336 7787

Program Details

The Global Seat of Learning

Page 5: Diploma in - ITI Institute · The Diploma Program 1) Diploma in Cabin Crew The Cabin Crew Diploma program prepares you to get a job in the airline industry. This program lets you

Dangerous Goods Uniform Grooming Airport & Ground ProceduresTickeCatering & Products

PSA Diploma

The Avia Industry Types Of Airlines Regulatory Geography Airport Codes Times & Time Zones Avia Terminology Aircra FamiliarizaTheory of Flight Customer Service Ground Handling Agencies Passports & Visas Exchange Rates Baggage Handling Galileo Session

Pr al training within the Aircra and at the Airport

These courses have been designed to s sfy the criteria and expecta that are laid down by airlines and avia on organiza ons that are looking for profess ionals . They provide the necessary informa required by applicants to successfully

and perform as a newbie within the avi on industry.

Trainer Profile

Our trainer is ex Cabin Crew with Qatar Airways . He has worked with MNC's like Aptech Training for both Cabin Crew and ground staff

Over 8 years of Flying Experience

Avia on Faculty Expert in Grooming students for Interviews in the Airline Industry Delivered trainings in the areas of

1) Professional Image and Grooming 2) First Aid Response Training 3) Avia Security-preven unlawful interference 4) Avia standards and regula 5) SEP (Safety Emergency Procedures)- 6) Supervision skills and applica 7) Service Standards Follow up. 8) CRM and Communica Skills

Tes

“Excellent training!! I got my dream job as cabin crew in Qatar Airways" – Ram RM Ali Serag "I am really to happy to get a job in Dubai Airport as a ground staff due to the training" – Jhanzeb Elias "The training was superb. I got a job in – Kenneth "The training helped me to get a job in Emirates" – Diane Rose "Thanks to Blue Ocean, I am now working as a ground staff in DNATA" – Antony "The faculty is very knowledgeable. I gained a lot and grew in my carer" – Amit Pandharpurkar "I recommend this course to I got the job as cabin crew in Emirates the training"- Farhad Khalid “The training really groomed me"–Samir Cherakadath

www.itiinstitute.org [email protected] Tel no : +971 4 336 7787

Program Details

The Global Seat of Learning

Page 6: Diploma in - ITI Institute · The Diploma Program 1) Diploma in Cabin Crew The Cabin Crew Diploma program prepares you to get a job in the airline industry. This program lets you

For more informa ontact

The Global Seat of Learning

Ms. Bonani KhanTel : +971 4 336 7787 l Mobile : +971-56-1980-264 [email protected] l www.itiinstitute.org