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The Global Seat of Learning
www.itiinstitute.org [email protected] Tel no : +971 4 336 7787
Diploma inDiploma inPassenger Service Agent
&Cabin Crew
ITI Ins tute Dubai's leading management,
training and educa consultancy firm has helped
hone the skills of thousands of professionals drawn
from different industries, many of whom have
displayed rare leadership skills in their professional
environment. Our strength lies in our ability in
designing courses that bridge the gap between
infrastructure and knowledge. We impart futuris
skills to a new genre of industry leaders, shaping
them into dynamic professionals who can take on the
challenges of an increasingly compe e world. The
offerings:
• Led by a team of discerning faculty members
• Dis with state-of-the-art f
• Well-structured learning modules
• Innova e training techniques
• Customized
The training sessions are conducted during weekdays
as well as weekends. We provide the o on of
flexible so that professionals from every
walk of life can upgrade their skills at their
convenience.
Do you want to fly high? The Airline industry is an ex industry. Breakfast
in London, Lunch in Paris and Dinner in New York !!!
Who can dream of such a high fly life? Only a person
working in the airline industry can have such an
ex life.
Why Aviation Industry?The avia industry is one of the fastest growing
industries in the world as it is a part of the
transport on and customer service industry. In
today's world it is indispensible as most major trade
and travel is done by airlines being the fastest and
safest mode of travel. It currently beckons a large
workforce to cater to its limitless growing needs for
trained, enthusias eff e and efficient airline
personnel. By being part of the Customer Service
Industry it produces the most number of well paid
jobs with excellent growth that have
an achievable entry level demand. These jobs
provide an ex environment where a person is
able to meet people from different countries and
also experience their culture. Due to the abundance
of oil reserves in the Gulf, the avia industry is
registering the fastest growth with names such as
Qatar Airways, Emirates and E Airways serving
routes to the farthest ends of the world.
You still have a chance! You can be part of this rewarding industry!
About Cabin Crew DirectCabin Crew Direct is staffed by ex-cabin crews who
have flown for leading airlines and former airline
staff and are acknowledged by the partner airlines
for providing high quality applicants who have
achieved the Cabin Crew and PSA Diploma.
www.itiinstitute.org [email protected] Tel no : +971 4 336 7787
The Global Seat of Learning
This is the ONLY cabin crew course that is recognized
by the major airlines. The Cabin Crew Diploma
course is the only one designed in associa with
leading airlines and works closely with these
airlines. The PSA Diploma is designed to meet the
growing needs of qualified manpower in the airline
industry
The bene tsOnce part of the Cabin Crew of an airline you will
have the following privileges:
Once in a life chance to travel throughout
the world
Accommoda in 5 star hotels
Experience different cultures and its people
Airline takes care of everything like your
accommoda and in & out of base expenses
Transporta to and from work
Simple things like bills for water & electricity,
laundry bills for the uniform; you can enjoy life to
the fullest
As most airlines are s expanding their network
of routes; they offer their staff and immediate
family members with a discount on ets that
are as high as 90%.
The Diploma Program
1) Diploma in Cabin Crew
The Cabin Crew Diploma program prepares you to
get a job in the airline industry. This program lets
you gain a deeper knowledge of the role of cabin
crew and it will also be much easier for you to
complete the airlines full aircrew training program
once you are employed.
2) Diploma in PSA
PSA Diploma is the leading Airlines course for those
who want to become Passenger Service Agents. Our
Passenger Service Agent course is the only one
designed in associa with leading airlines and
works closely with these airlines and ground
handling agencies to get you a Passenger Service
Agent career once you finish the PSA Diploma. The
modules on the Passenger Service Agent course
contain informa on what you will be typically
expected to learn on joining an airline or ground
handling agency for the posi on of Passenger
Service Agent. By comple this course, you will
not only have an advantage when you start your
training, but you will also greatly improve
your chances of being employed as a Passenger
Service Agent. Upon comple of the course and
the interna a exam trainees will
receive a ate
www.itiinstitute.org [email protected] Tel no : +971 4 336 7787
Program Details
The Global Seat of Learning
from the Ministry of Educa U.A.E and Cabin Crew Direct U.K.
Who should attend this program?
You have just passed school, or A fresher, or A professional looking for a career change
Choose to be Cabin Crew and travel to the corners of the world or if travelling is not your passion be part of the Ground Staff and pursue an ex career. Both of these professions have their perks and benefits.
The Aviation Industry is the place for you!!!!
Course Objectives
Deliver func onal knowledge of the Avia on Industry Familiarize the trainees with the opera onal standards and lingo of the industry Prepare the trainees for the interview session
Course Outcomes
Develop the applicants awareness of the standards of opera of the Avia industry Prepar ts to take up challenging roles and r within the cabin crew and ground staff departments Groom and build eff e interviewing skills to
achieve the desired results
Our Training Methodology
Course Modules
Cabin Crew Diploma
The Avia Industry Types Of Airlines Regulatory
Geography Airport Codes Times & Time Zones Avia Terminology Aircra FamiliarizaTheory of Flight Customer Service Health & Safety Safety & Emergency Procedures Crew Resource Management
www.itiinstitute.org [email protected] Tel no : +971 4 336 7787
Program Details
The Global Seat of Learning
Dangerous Goods Uniform Grooming Airport & Ground ProceduresTickeCatering & Products
PSA Diploma
The Avia Industry Types Of Airlines Regulatory Geography Airport Codes Times & Time Zones Avia Terminology Aircra FamiliarizaTheory of Flight Customer Service Ground Handling Agencies Passports & Visas Exchange Rates Baggage Handling Galileo Session
Pr al training within the Aircra and at the Airport
These courses have been designed to s sfy the criteria and expecta that are laid down by airlines and avia on organiza ons that are looking for profess ionals . They provide the necessary informa required by applicants to successfully
and perform as a newbie within the avi on industry.
Trainer Profile
Our trainer is ex Cabin Crew with Qatar Airways . He has worked with MNC's like Aptech Training for both Cabin Crew and ground staff
Over 8 years of Flying Experience
Avia on Faculty Expert in Grooming students for Interviews in the Airline Industry Delivered trainings in the areas of
1) Professional Image and Grooming 2) First Aid Response Training 3) Avia Security-preven unlawful interference 4) Avia standards and regula 5) SEP (Safety Emergency Procedures)- 6) Supervision skills and applica 7) Service Standards Follow up. 8) CRM and Communica Skills
Tes
“Excellent training!! I got my dream job as cabin crew in Qatar Airways" – Ram RM Ali Serag "I am really to happy to get a job in Dubai Airport as a ground staff due to the training" – Jhanzeb Elias "The training was superb. I got a job in – Kenneth "The training helped me to get a job in Emirates" – Diane Rose "Thanks to Blue Ocean, I am now working as a ground staff in DNATA" – Antony "The faculty is very knowledgeable. I gained a lot and grew in my carer" – Amit Pandharpurkar "I recommend this course to I got the job as cabin crew in Emirates the training"- Farhad Khalid “The training really groomed me"–Samir Cherakadath
www.itiinstitute.org [email protected] Tel no : +971 4 336 7787
Program Details
The Global Seat of Learning
For more informa ontact
The Global Seat of Learning
Ms. Bonani KhanTel : +971 4 336 7787 l Mobile : +971-56-1980-264 [email protected] l www.itiinstitute.org