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Whitepaper Digital FAT and SAT For the commissioning of new equipment and machinery, many companies perform a Factory Acceptance Test (FAT) and a Site Acceptance Test (SAT) to ensure that the contractual agreements have been met. However, due to travel restrictions and other factors, the commissioning of new equipment and machinery has been facing many delays. With Digital FAT and SAT, companies can perform these tests remotely. What are Digital FAT and SAT and how can they be of benefit for your organization? Read about Digital FAT and SAT, their opportunities, functionalities, and advantages in this whitepaper. 1 / 13 1 / 13

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Page 1: Digital FAT and SAT

Whitepaper

Digital FAT and SATFor the commissioning of new equipment and machinery, many

companies perform a Factory Acceptance Test (FAT) and a Site

Acceptance Test (SAT) to ensure that the contractual agreements

have been met. However, due to travel restrictions and other

factors, the commissioning of new equipment and machinery has

been facing many delays. With Digital FAT and SAT, companies can

perform these tests remotely.

What are Digital FAT and SAT and how can they be of benefit for your

organization? Read about Digital FAT and SAT, their opportunities,

functionalities, and advantages in this whitepaper.

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Page 2: Digital FAT and SAT

Meet Recreate Solutions

Recreate Solutions was founded in 2014,

and since then we have been fully dedicated

to utilizing Virtual-, Augmented- and Mixed

Reality for business purposes. With a team

of highly skilled people, we at Recreate use

our expertise to create innovative solutions

for our customers that meet their needs and

business expectations.

Recreate is driven by business improvements

and we can advise you which technology fits

best for your purpose. At Recreate, we take

challenges across industries and grow together

with our clients. We offer consultancy, tech-

nical developments, and advisory work for the

full stack of Virtual Reality, Augmented Reality

and Mixed Reality, all under one roof.

“Build a better tomorrow, Recreate today!”

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Page 3: Digital FAT and SAT

Sales and Marketing

At Recreate, we can help you to create

a new dimension for your products

and services with the use of Virtual-,

Augmented-, and Mixed Reality.

With our expertise, we create immersive 3D

experiences that engage your customers

and create possibilities to reach your goals.

Engineering

Recreate is focused on providing

customers with innovative solutions that

can be valuable assets for many aspects of

the Product Life Cycle (PLC). The experts

at Recreate develop solutions that fit your

requests and they will deliver products

that offer an increase of time-efficiency,

employee productivity, and a decrease in

production costs.

Manufacturing

Optimizing productivity with the use

of Virtual-, Augmented-, and Mixed

Reality is something that we are very

familiar with at Recreate. With our

expertise, we can consult you about

and provide you with a wide variety of

solutions for the manufacturing process.

These solutions are able to assist with

ensuring the products have the desired

quality, increasing the safety of workers,

minimizing several costs such as operation

cost, and increasing time-efficiency.

Maintenance and Service

We at Recreate, provide our customers with

services that create added value to several

company processes. This is achieved by

using the newest technologies that deliver

the best outcome for our customers. We are

focused on providing our customers with

tools for virtual collaboration, the training

of employees, and remote craftsmanship,

that are time-efficient and cost-effective.

Recreate Solutions through your organisation

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Page 4: Digital FAT and SAT

For the commissioning of new equipment

and machinery, many companies perform

a Factory Acceptance Test (FAT) and a Site

Acceptance Test (SAT) to ensure that the

contractual agreements have been met.

However, due to travel restrictions and other

factors, the commissioning of new equipment

and machinery has been facing many delays.

To avoid these costly delays, companies must

come up with alternatives that enable them

to provide the same or even a higher level

of service. One of these alternatives is the

implementation of digital FAT and SAT.

In this whitepaper, we will discuss and

describe the opportunities, functionalities,

and advantages of implementing the use of a

Digital Factory Acceptance Test (E-FAT) and Site

Acceptance Test (E-SAT). We will put you on the

right track with tips from successful projects

and existing use-cases.

Are you interested to learn how the use of

Digital FAT and SAT can help you to:

• Increase time- and cost efficiency?

• Benefit from new technologies?

• Reduce travel time?

• Create benefits for both your customer and

company?

Then read on!

Digital FAT and SAT offer many possibilities

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Page 5: Digital FAT and SAT

Digital Factory Acceptance Test (E-FAT)

Before machines or heavy equipment can be

transported to the customer, a Factory Acceptance

Test (FAT) has to be carried out. The FAT helps verify

whether the newly manufactured or assembled

product meets its intended purpose. The FAT

validates the operation of the machine and makes

sure the customers’ requirements have been

met. The test helps assure both parties that the

new machine or equipment complies with all the

specifications mentioned in the contract. In addition,

it helps to address functional issues before the

machine arrives at the installation site.

To perform this test, customers have to be present at

the company’s factory site. However, it is not always

possible for the customers to visit the site due to

distance or travel restrictions. This can cause costly

delays. With the use of Remote Assistance, the FAT

can be performed from remote locations, minimizing

delays and travel time; making it a Digital Factory

Acceptance Test (E-FAT).

Digital Site Acceptance Test (E-SAT)

After the installation of new products at the site of

the customer, a Site Acceptance Test (SAT) has to be

performed. The SAT provides an opportunity for final

confirmation that the machines or equipment still

meet the requirements after the systems are installed

on-site, ensuring that nothing has changed or was

damaged during the shipment and installation.

This test is carried out at the customer’s site,

meaning that the inspectors from the vendor

have to be present. As mentioned before, it is

not always possible to visit sites due to distance

or travel restrictions. This can be solved with the

implementation of Remote Assist. Carrying out the

SAT can be done digitally (E-SAT), minimizing travel

time and possible delays.

Remote Assist

With the use of Mixed Reality, FAT and SAT can

become a Digital FAT and SAT. This is achieved by

implementing the use of Remote Assist, and more

specifically Microsoft Dynamics 365 Remote Assist.

Remote Assist is a subscription-based software

that allows anyone to receive assistance or perform

inspections from a remote expert. This can be

achieved with the use of a mobile device such as

a smartphone or smart glasses like the Microsoft

HoloLens or the Realware HMT-1.

What is “Digital FAT and SAT”?

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Page 6: Digital FAT and SAT

Digital FAT and SAT can be realized with the use

of Mixed Reality glasses for the remote validation.

The operator that is on-site wears the glasses

that transmits live footage through the camera.

The other party (either the customer’s or the

company’s representative) will receive this live

footage through Teams on a mobile device. With

the integrated microphone, the headset allows

real-time and remote communication with the

other party. The operator can now perform

the test while the customer watches closely. In

addition, important documents such as check

lists can be shared to ensure the tests are

performed correctly.

Remote Assist offers a high number of

functionalities. We present the core aspects that

you should know about:

• Remote Assist requires a minimum of

2 users to be functional; the person

operating the Mixed Reality device and the

person that is watching through Teams on

a desktop.

• It is a mobile solution as it can be operated

on smartphones, tablets, and smart glasses

such as the HoloLens and the Realware

HMT-1.

• All the functionalities of Microsoft Teams

can be utilized. The users need a stable

internet connection to have the best

experience.

How does a Digital FAT and SAT work?

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Page 7: Digital FAT and SAT

As many factors are affecting the way businesses can provide services, Digital FAT and SAT can be of great use for many companies.

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Page 8: Digital FAT and SAT

Digital FAT and SAT is useful for

comissioning machinery from a

remote location. However, besides

it being a helpful tool for providing

these digital services, it also offers

many more advantages for businesses

and their customers. We have listed

some of these advantages below.

Minimizes costs

When having national and international

customers, performing FAT and SAT requires

both the employees and the customers to travel

to different sites. This is a costly and timely

process. However, with the use of Remote Assist,

travelling to and from sites is limited – resulting

in minimized travel costs for both parties. In

addition, the availability of employees an be

utilized more effectively, making them spend less

time on the road or the plane. Being stationed in

one place rather than travelling around creates

an efficient working process. This saves valuable

time and money.

Perform tests more rapidly

The use of a remote solution allows for rapid

acceptance tests. This is because the time spend

on travelling has been eliminated. The tests can

be instantly performed when the production has

been finished, or when the product has arrived at

the customer’s site.

Beneficial to both the customers and the

company

Both you and the customers can benefit from

implementing a remote solution like Remote

Assist. As mentioned before, FAT and SAT require

both the customer and the company’s inspector

to be present. With the solution, customers can

validate the equipment or machinery from a

remote location. Furthermore, the company can

perform the SAT from their site, without having to

send a representative.

The advantages of Digital FAT and SAT

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Page 9: Digital FAT and SAT

The other possibilities of Digital FAT and SATProviding digital FAT and SAT is not the only possibility of Remote Assist. It has many more opportunities and

possibilities that can be utilized. We have listed some examples below.

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Training

The demands for experts in the field of

maintenance, assembly, production, and audit is

increasing at many organizations, but the supply of

these experts is decreasing. Training of current or

new personnel is of great importance. With the use

of remote solutions, trainees can learn new skills at

a faster rate with the use of 3D images and context-

relevant information. Furthermore, the collection of

data makes it possible to assess the training in an

instant and correct the trainees as soon as needed.

Remote diagnosis

First-time fix rates are an important factor for many

companies. With the saying “time is money” in

mind, Remote Assist can be utilized for remote

diagnosis. With a remote diagnosis, you can

see where the problem is and assure that your

technicians can solve issues directly. This tool

enables companies to improve the first-time fix

rate because problems can be diagnosed in an

earlier stage, diagnosed faster, and from a remote

location.

Periodic inspections

Periodic inspections are of great importance and

especially for (heavy) machinery. These inspections

require an inspector to travel to different sites.

With Remote Assist, this is no longer necessary.

The periodic inspections can be carried out from a

remote location, saving once again on travel costs

and time.

Remote audits

Conducting audits requires experts to travel to the

location where the audit should be performed. This

is often a time-consuming process. Using a remote

solution, audits can be conducted remotely. The

auditors are able to use the remote solution to

collect and evaluate evidence. The extra time

normally spent on commuting can now be spend

on doing things that add value, such as writing

audit reports and reviewing documentation.

Page 10: Digital FAT and SAT

Digital FAT and SAT - Use case

AWL is a company that builds welding robots for

customers across the world. Before the machinery

leaves the factory, a Factory Acceptance Test (FAT)

has to take place. Normally, this would mean that

customers of AWL would travel from across the world to

Harderwijk to perform the FAT.

However, due to recent developments with respect

to COVID-19, it is not always possible to travel to

Harderwijk. Therefore, AWL started to implement

Dynamics 365 Remote Assist together with the use of

the HoloLens 2 into this process. An AWL-expert can now

demonstrate all the functionalities of the machine from

a remote location. The customer can see everything

the expert sees through the HoloLens with the use of

Microsoft Teams. They can also exchange feedback and

tips to fully approve the machinery.

After the machine has been approved, the HoloLens

is sent with the machine to provide the customers

with high-quality customer service. After delivery, the

customers can now use the HoloLens with Remote

Assist to call in assistance from the AWL-experts to

install the machine properly. This enabled AWL to

decrease travel-time for both themselves and the

customer, making it an efficient process.

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Page 11: Digital FAT and SAT

As mentioned before, certain hardware is needed in order to experience the possibilities and advantages of Digital

FAT and SAT. We have listed the types of hardware that are compatible with Digital FAT and SAT below.

Digital FAT and SAT Hardware

SmartphoneApple - Android - Windows

TabletApple - Android - Windows

Microsoft HololensOptional Trimble Hard-hat

Realware HMT-1 Optional Hard-hat

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Page 12: Digital FAT and SAT

With the use of Mixed Reality, FAT and SAT can become digital FAT and

SAT. This is achieved by implementing the use of Remote Assist. With

this tool, the FAT and SAT can be performed from remote locations,

minimizing delays and travel time; making it a Digital Factory

Acceptance Test (E-FAT) and a digital Site Acceptance Test (E-SAT). The

E-FAT and E-SAT provide companies with many advantages such as

minimizing costs, performing tests more rapidly, and being beneficial

for both the customers and the company.

For the commissioning of new equipment and machinery, many

companies perform Factory Acceptance Tests and Site Acceptance

Tests to ensure that the contractual agreements have been

met. However, due to travel restrictions and other factors, the

commissioning of new equipment and machinery has been facing

many delays. Digital FAT and SAT can offer the solution to this problem.

Summary

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Page 13: Digital FAT and SAT

Recreate Solutions RijssenMolendijk Noord 82D

7461JE Rijssen

+31 546 789110

Recreate Solutions AmsterdamDe Entree

1101EE Amsterdam

+31 546 789110

Recreate Solutions VeenendaalNewtonstraat 27

3902HP Veenendaal

+31 546 789110

Recreate Solutions HoloSuiteEvert van de Beekstraat 354

1118CZ Schiphol

+31 546 789110

Recreate Solutions GermanyElsenheimer Straße 47a

80687 München

+31 546 789110

Thank you for your time!

Experts of Digital FAT and SAT Implementation.

Take advantage of it now!Interested in the use of Digital FAT and SAT, but do not know where to start? We have all the required

knowledge that you need to implement Remote Assist. We can help with the delivery of the licenses

and hardware, and we can give detailed training on how to use the solution.

Contact us, and we are happy to give you a demonstration of the possibilities of Digital FAT and SAT!

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