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Road to Jira Data Center at Diebold Nixdorf Our evolution and why we need to migrate to Jira Datacenter DieboldNixdorf.com Michael Mohr | Wednesday June 19, 2019

Diebold Nixdorf MMohr - catworkx · 2| DIEBOLD NIXDORF Solutions Bridging Digital and Physical Channels World leading self - service application software Automation tools to converge

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Page 1: Diebold Nixdorf MMohr - catworkx · 2| DIEBOLD NIXDORF Solutions Bridging Digital and Physical Channels World leading self - service application software Automation tools to converge

Road to Jira Data Center at Diebold Nixdorf

Our evolution and why we need to migrate to Jira Datacenter

DieboldNixdorf.com

Michael Mohr | Wednesday June 19, 2019

Page 2: Diebold Nixdorf MMohr - catworkx · 2| DIEBOLD NIXDORF Solutions Bridging Digital and Physical Channels World leading self - service application software Automation tools to converge

Corporate Portrait

Page 3: Diebold Nixdorf MMohr - catworkx · 2| DIEBOLD NIXDORF Solutions Bridging Digital and Physical Channels World leading self - service application software Automation tools to converge

2 | DIEBOLD NIXDORF

Solutions Bridging Digital and Physical Channels

World leading self-service application

software

Automation tools to converge

channels

End-to-end support

for your network

Personalization and customization

tools

Actionable intelligence from multichannel data

Open, future-proof retail and banking solutions for the

modern era

Service TechsProject

ManagementService Desk

MonitoringDispatch

Global Data EngineAnalytics

InstallationMaintenance & Availability

First & Second Line

End-to-End Process Outsourcing

Turnkey Channel Management

Page 4: Diebold Nixdorf MMohr - catworkx · 2| DIEBOLD NIXDORF Solutions Bridging Digital and Physical Channels World leading self - service application software Automation tools to converge

3 | DIEBOLD NIXDORF

A World Leader in More than 100 Countries

Major Market LocationsDas Bildelement mit der Beziehungs-ID rId3 wurde in der Datei nicht gefunden.

Page 5: Diebold Nixdorf MMohr - catworkx · 2| DIEBOLD NIXDORF Solutions Bridging Digital and Physical Channels World leading self - service application software Automation tools to converge

4 | DIEBOLD NIXDORF

Leveraging our Substantial Expertise to Benefit Customers

Page 6: Diebold Nixdorf MMohr - catworkx · 2| DIEBOLD NIXDORF Solutions Bridging Digital and Physical Channels World leading self - service application software Automation tools to converge

Today’s Agenda

On the road to Jira Data Center at Diebold Nixdorf

1. Reasons

2. Evolution

3. Challenges

4. Solution

5. Costs

6. The Plan

Page 7: Diebold Nixdorf MMohr - catworkx · 2| DIEBOLD NIXDORF Solutions Bridging Digital and Physical Channels World leading self - service application software Automation tools to converge

6 | DIEBOLD NIXDORF

Reasons

CostsHeterogeneous ALM landscape

User satisfaction

Gartner Quadrant

ease of use

Agility

Extendibility

Page 8: Diebold Nixdorf MMohr - catworkx · 2| DIEBOLD NIXDORF Solutions Bridging Digital and Physical Channels World leading self - service application software Automation tools to converge

7 | DIEBOLD NIXDORF

Evolution

ReportingRequirements

Testing

Service Digitalization

Merger

Source Code

Page 9: Diebold Nixdorf MMohr - catworkx · 2| DIEBOLD NIXDORF Solutions Bridging Digital and Physical Channels World leading self - service application software Automation tools to converge

8 | DIEBOLD NIXDORF

Challenges

User Count

Victims of own success

Marketplace

User Types

DataPerformance

Acceptance

Geography

Page 10: Diebold Nixdorf MMohr - catworkx · 2| DIEBOLD NIXDORF Solutions Bridging Digital and Physical Channels World leading self - service application software Automation tools to converge

9 | DIEBOLD NIXDORF

SolutionLimit

AvailabilityConsolidation

Archival

Access

FutureEvolutionData Center

Page 11: Diebold Nixdorf MMohr - catworkx · 2| DIEBOLD NIXDORF Solutions Bridging Digital and Physical Channels World leading self - service application software Automation tools to converge

10 | DIEBOLD NIXDORF

Costs

AddOn Costs

Migration

Take it or leave it TCO

Dependency

Costs per User

Page 12: Diebold Nixdorf MMohr - catworkx · 2| DIEBOLD NIXDORF Solutions Bridging Digital and Physical Channels World leading self - service application software Automation tools to converge

11 | DIEBOLD NIXDORF

The Plan

Data Center

Access

Consolidation

Cloning

Cloud

Service Desk

TeamworkxCloud

Page 13: Diebold Nixdorf MMohr - catworkx · 2| DIEBOLD NIXDORF Solutions Bridging Digital and Physical Channels World leading self - service application software Automation tools to converge

Thank You for listening to today’s presentation.

Michael [email protected]