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this issue Message from the CE P.1
AGM 2012 P.2
Volunteer Open Day P.3
New PR Officer P.4
Other NewsP.5
DIAL News
Supporting the People of Doncaster for over
29 Years
I S S U E
03
DIAL Volunteers
thanked ....
To celebrate
Volunteers Week
Doncaster CVS
hosted an event at the
Mansion House. DIAL
Volunteers were
personally thanked for
their contribution to
the Doncaster
community by Mayor
Peter Davies.
DIAL Touch Screen
Kiosks to be
withdrawn.....
DIAL is to withdraw two
of the Touch Screen
Kiosks that are currently
placed within Bawtry and
Bentley Health Centres.
Funding for this project
from NHS Doncaster
ceased in March 2011
and as replacement
parts are now obsolete
the kiosks are non
repairable. For details
and locations of our
other kiosks contact our
Helpline on: 01302
327800.
Welcome to the third edition of DIAL News.
It is with great sadness that I have to announce the recent death of Jenny Gil l , DIAL’s former Chairperson. Jenny first began volunteering at DIAL when the organisation was based in St Catherine’s grounds and became DIAL’s first Welfare Rights Adviser. She then went on the b e co m e Of f i ce Ma n a ge r . Following her retirement she continued to support DIAL and became Chairperson in 1999 and held that post for five years. Her contribution to the organisation was second to none, helping to make DIAL the professional and caring organisation it is today. She will be greatly missed.
On a happier note DIAL was once again assessed for Investors in People in March. The Assessor’s report was very good and stated that feedback against the IIP objectives reflects excellent, inclusive approaches to planning and performance management at
Pamela Arrand Chief Executive
Giveacar is a UK based fundraising organisation that specialises in auctioning and scrapping old cars for charitable causes throughout the world, including DIAL Doncaster. Scrap donations raise an average of £100 for the charity, with auction cars often raising much more. To arrange collection of a car, visit www.giveacar.co.uk or call 020 0011 1664, quoting DIAL Doncaster as your preferred charity.
all levels. He also stated that DIAL’s staff regard it as a great place to work and have a sense of commitment and pride in what they do. Well done everyone!
DIAL has recently held a one day workshop in which all staff, volunteers and trustees were invited. We identified what our service users wanted, or might want, what we already did well and where we could either improve or develop new services. From this workshop DIAL now has an updated three-year Business Plan which will, hopefully, lead to desirable outcomes for the organisation and the people who require our service.
a monthly basis. Access
to our website is also
available via mobile
devices. Our advertising
model is simple and cost
effective. If you are a
company/organisation
who would like to have
more information about
advertising with DIAL or
costs involved contact
Linda Lee on 01302
327800.
DIAL AGM 2012
Advertise with DIAL
Our AGM will take place on Friday 2nd November at 10am at the Doncaster Rugby Club, Armthorpe. Following the AGM we are holding a Fashion Show to promote DIAL’s four charity shops and the benefits of recycling. Staff and volunteers have kindly volunteered to be models for the event. We are looking for donations of evening wear, shoes, handbags and costume jewellery. We offer a collection service or you can drop donations off at any of the shops. If you would like to make a donation please contact June on 01302 360650. We will be selling the items that are modelled on the day. We are also having a tombola and a raffle so come along and support the event. Everyone is welcome.
Did you know...... Doncaster Partnership for Carers have moved to new premises...... The Carers House 2 Regent Terrace South Parade Doncaster, DN1 2EE Tel: 01302 637566 DIAL’s Benefit Officers recen t l y a t tended training on Welfare Reform and Universal Credit in preparation for t h e f o r t h c o m i n g changes to the benefits system. This will ensure that we continue to deliver a quality up to date benefits service within the Doncaster Borough.
You may have noticed a new type of code on our leaflets. This is known as a QR Code. If you have a smart phone that has an application that can read bar codes you will be able to scan our QR Code and link directly to our website to access information on the move.
We can now provide a
facility for commercial
advertising on our website
and in our e-newsletter.
Revenue generated from
this initiative will be used to
support our charitable
activities. We now have a
w e l l e s t a b l i s h e d
subscription base to our e-
newsletter and over 9,000
people visit our website on
We present
‘Fashion on
a Budget’
- all outfit
s have bee
n donated
to our cha
rity shops
and will be
modelled by
our staff
and
volunteers.
..
Please note that any
adverts would have
to fully comply with
our Adve r t is ing
Policy.
Advertise here
for as little as
£50.00
Forthcoming Awareness Workshops are to include: Parkinson’s Disease Anaemia The Menopause
Dates to be confirmed. The workshops are free. If you
would like to attend a workshop or would like more information contact:
Sobya - 01302 327800
Ethnic Minorities Project-Awareness Workshops
‘Make a Difference’ - DIAL’s Volunteer Open Day
DIAL’s volunteers are an integral part of the DIAL team. Volunteering can give you the chance to meet new people and gain new skills and experiences. We currently have over 40 volunteers. DIAL is hosting a volunteering opportunities afternoon on Tuesday 24th July at St Peter in Chains, Chequer Road, Doncaster. Join us for a cake and a cuppa and chat to some of our volunteers about their roles within the organisation. You can find out more about our current volunteering opportunities too. Packs will be available to take away on the day.
Autism Information Centre....... A free Information and Advice service for adults with Autism is now available at the new Autism Information Centre, St James Court, Milton Walk, Doncaster . DIAL is currently supporting the centre by offering a Welfare Benefits Advice Surgery once a month. This is by appointment only. For more information or to book an appointment please contact: 01302 737493.
DIAL’s Web Access
on the move..... Since March this year we have had 4,134 people access our website via a mobile device. Accessible technology has enabled us to deliver information instantly, when and where it is most needed.
Admin
Helpline Adviser
Disability Awarene
ss
Colle
ction
& D
elivery
Comment on our Services
Have you or a family member used any of our services? We want to ensure that we are providing a quality service that is accessible to our clients. We value your comments and getting your feedback , good or bad, helps us to monitor and improve our services and your service experience. Your feedback will help us to identify where changes in the service should be considered to improve it. Your feedback also lets us know if we are doing a good job too. You can contact us in a number of ways, either via our website, letter or you can telephone us. Contact details are located on the back page.
Charity Shop Assistant
Did
you
know
that?
The Personal Health Budgets fifth Interim Independent Evaluation Report about the pilot programme has now been published. 52 budget holders with long term health conditions were interviewed (as were 13 carers of budge t ho lde rs ) abou t t he i r experiences of Personal Health Budgets after nine months. To view, or to download the report vis it : www.personalhealthbudgets.dh.gov.uk/topics
Did you know? You may be able to get help from Access to Work if you have a mental health condition and need support in work. If you are eligible you will be offered an assessment to find out your needs at work or when you are starting new employment and will help you to develop a support plan. For more information contact the Access to Work Contact Centre (for Yorkshire and Humber) on 0141 950 5327 or visit www.direct.gov.uk.
Mere is fully accessible with facilities such as a ramped access, a wet room, electric beds and low level kitchen facilities. The caravan at Mablethorpe that was gifted by Aiming High is not accessible for wheelchair users but offers a high standard of accommodation. For more information or to book your holiday contact our Helpline on 01302 327800.
Once again it is that time of year when you might be thinking of having a much needed break with the family. Why not take a look at our holiday accommodation. We offer reasonably priced holidays at Marton Mere, near Blackpool and Golden Sands, Mablethorpe. Our purpose built lodge at Marton
DIAL’s New Public Relations Officer
Due to the expansion of our Charity Shops we now require more volunteer driver’s mates to support our collection and delivery service. This volunteering role would require you to be able to lift items of
Motability ‘One Big Day’ Events and DIAL’s High Dependency Changing Place Our HDU will be making an appearance at the following Motability Road Show Events at:
Reebok Stadium, Bolton, Thursday 26th July Imperial War Museum, Duxford, Thursday 16th August
We have had some very positive feedback from users of our HDU, that was situated at Stoneleigh Park and Chepstow Racecourse in June and early July this year, supporting Motability to be able to provide an additional accessible facility for their events.
furniture. If you are interested and have time to spare please contact our helpline on 01302 327800 or you can view the role description on our website at: www.dialdoncaster.co.uk
For more information and internal photos of our holiday accommodation visit our website www.dialdoncaster.co.uk
Could you be a
Trustee?
We are currently seeking volunteers for our Board of Trustees. If you are a motivated person with time to spare and have an interest in, or have experience of disability we would like to hear from you.
Contact: Pam Arrand,
Chief Executive on
01302 327800
Need a Holiday?
John Burke, formerly our Community Development Manager has now taken on a new role at DIAL. He is now DIAL’s Public Relations Officer. He will be looking to establish corporate links and partnerships with local businesses and how we can work together. He is currently working to create links with the local media to
promote our charity shops and look at innovative ways of marketing our newer services. He was recently featured on Trax FM. John’s vast knowledge of the local community has enabled him to establish useful partnerships already and he is keen to take on the challenge. If you have
any ideas or useful links that John may find useful you can contact him on 01302 327800.
Buy this
Advertising
Space for as
little as
£70.00
For more
information
contact Linda
01302 327800
DIAL News Issue 03 Summer 2012
Volunteering at DIAL
Do you have some
time to spare? We
currently have
volunteering
opportunities as
follows:
Volunteer
Helpline Advisers
Charity Shop
Assistants
Volunteer Drivers
and Driver’s
Mates to assist
our Charity Shops
deliver and pick
up donated items
If you visit our
website you can view
the role descriptions.
If you are interested
in volunteering with
our organisation
please call our
Volunteer
Recruitment Team
on:
01302 327800
How you can contact us:
Unit 9
Shaw Wood Business Park
Shaw Wood Way
Doncaster
DN2 5TB
Tel: 01302 327800 Fax: 01302 327205 Email: [email protected] Web: www.dialdoncaster.co.uk
A Company Registered by Guarantee
Company Registration Number: 4436063
Charity Registration Number: 1103621
Can You Help We urgently need your donations of furniture, electrical items and bric-a-brac for our charity shops. We offer a free pick up service. Donations help us to raise much needed funds to support our charity to continue the work that we do.
We hope to produce the DIAL e-newsletter on a quarterly basis. If you would like to include any
information contact: editor: Linda Lee
email: [email protected] telephone: 01302 327800
Disclaimer: Articles printed in the DIAL newsletter do not necessarily reflect the view of DIAL Doncaster. Whilst every care has been taken to provide accurate and up to date information, no responsibility can be accepted for errors or omissions within this issue.
Our charity shop in Intake is trialling Saturday opening. The current opening times on a Saturday are 10am-4pm. We are happy to take donations but cannot offer a pick up and delivery service on this day. For more information please contact June, the Shop Manager on 01302 360650.
Our Intake Charity Shop now
opens Saturdays.....
URGENT
STOCK
APPEAL
Do you know of an existing or new
support group in Doncaster that is not
listed on our useful contacts page on
our website?
Please contact us with the details so
that we can include the information.
You can visit our website to access the
useful contacts page at
www.dialdoncaster.co.uk.
A member of DIAL staff has taken on a mighty fundraising challenge. She is aiming to lose 5 stone in weight by December 2012 whilst raising much needed funds for DIAL. If you would like to sponsor her please contact Bev on: 01302 327800. Your support is much appreciated.
DIAL Fundraiser