DHI Annual Review 2011

www.dhi-online.org.uk

Developing Health & Independence DHI annual report 2010-11

Mission StatementDHI challenges social exclusion by supporting people to achieve their potential and contribute to the richness and wellbeing of their community. DHI is flexible, creative and person centred in its approach, valuing each individual and their circumstances as unique.

Values

Self-Directionto encourage independent thought, action and self respect.

Stimulationto offer a stimulating environment allowing innovation and creativity to flourish in individuals.

Zest for Life in so far as it is not damaging to self, others or the environment, to enable individuals to pursue goals that further their happiness and joy of life.

Flexibility underpinning all our efforts is the need to be open, flexible and responsive to change.

VisionMeeting the needs of the individual.Making a difference in the community.

DHI Annual Review 2010-11

WelcomeThose who come to DHI for help have many different backgrounds and many different issues. What unites them, however, is that they are all excluded, in one way or another, from playing a full part in society. They may suffer from anxiety or depression, be dependent on drugs or alcohol, have learning difficulties or simply be one of the vast and growing number of unemployed.

Everyone who comes to DHI can be supported in some way. Many will recover to lead a full and independent life. For example, for the unemployed, DHI can help with training and engaging former clients as apprentices.

However, those who work at DHI know only too well that charities such as ours can only offer palliative care. As the Government imposes an age of austerity, as mass unemployment becomes a feature of our national life and as the support of the welfare state is allowed to disintegrate, the demands on charities will mount.

It is important that DHI helps as many people as possible. It is even more important that we remember that the real demand is that we, through the state, which should reflect our common aspirations, put in place an economic system which does not lead to the impoverishment, alienation and despair of so many of its citizens.

Ken Loach Patron

DHI Annual Review 2010/11 3

ContentsCEO Report 4

Drugs & Alcohol Service 6

Housing Services 8

Employment & Training 10

Peer Support & Activities 12

Criminal Justice 14

Family Services 16

Statistics 18

Finance 20

Thanks 21

How to Help 22

Maps & Contacts 24

Social Care Award 2000

4 DHI Annual Review 2010/11


CEO Reportby Julie Hughes, Acting CEO

I t was a busy time for DHI last year and we have welcomed a number of new colleagues and volunteers as our services have expanded across the south west. DHI now provides a wider range of services for socially excluded

groups; supporting people to tackle and break down the barriers to active engagement in their own community and to achieve greater independence and choice within their own lives.

These barriers to inclusion come in all forms and guises. This is why DHI works with a wide range of client groups including people who are homeless or vulnerably housed, seeking support to overcome drug or alcohol misuse or mental ill health or who are excluded through physical or sensory impairment, learning difficulty or age. In this difficult and changing economic environment it is clear that the services that DHI and our partners provide are essential to support people to secure accommodation for themselves and their families, to develop skills to find and maintain employment and to achieve recovery from mental ill health or drug or alcohol misuse.

In order to ensure that DHI continues to reach out into our local communities we have expanded the service we offer; from Hubs offering information, advice and a range of complementary services to all, to the single point of entry contact for people wishing to access drug and alcohol treatment services in Bath and North East Somerset. We have also expanded our provision

of housing and advice to include a new service in Somerset supporting families and teenage parents to access and maintain a home, and a larger floating support service in B&NES.

Access to education, training and employment is an important tool in tackling social exclusion and we are proud that we have been able to develop a series of apprenticeships within our services to provide opportunities for employment. In the current challenging economic environment DHI has also successfully launched two social enterprise schemes offering employment and volunteering opportunities for service users to manage and run a mobile phone recycling scheme and a Market Stall and Vegetable Box scheme at the Green Park market in Bath.

Throughout this review you will read some of the personal histories of service users who have achieved their goals with the support of DHI. This annual review is a celebration of the work that service users have put into achieving their goals in recovery or to overcome barriers within their lives.

This year’s success for DHI has been due to the hard work and dedication

of the Trustees, staff and volunteers and the continuing support from our funders, partners and supporters and I would like to finish my report by thanking them all for their work this year and to say that I look forward to what we can achieve over the next year.

pictured

Above: Julie Hughes. Right: Georghie (left) with our staff member Francesca

One person helped by our Brokerage and Information Service is Georghie, who uses a wheelchair and is partially sighted; she also

has learning difficulties.

Georghie is an active person who would like to work or socialise every day. But when DHI began supporting her in July 2010 Georghie was spending several days a week at home with little to do, having had to give up her

college course in child care.

DHI’s keyworker, Francesca, worked with Georghie to draw up a support plan so that she could become more involved in

activities.

Francesca put her in touch with the organisers of Fired Up, a series of pottery

workshops in Pucklechurch run by the Brandon Trust charity.

She has also started attending Smile, a friendship club, and Young and Free, a

group of people with disabilities who meet regularly.

‘Things are heading in the right direction,’ said Georghie. ’I wouldn’t have found out about things like Smile without DHI’s help.

I’m much more active than I was a year ago - I really hate not being able to go out, so that’s brilliant.’ DHI has also helped to

arrange transport for her.

Georghie also keeps in touch with friends using her laptop, which Brokerage helped her to buy using her direct payment from her local council. This helps her to keep in touch with her friends so she doesn’t

feel isolated.

Outside of her support plan Georghie makes the most of her free time by working in a cafe at Grimsbury Farm in Kingswood

and going to rugby matches with her father. Her biggest thrill was being taken on to the stage to sing along with Ronan Keating at a

concert in the Colston Hall.

Focus on

Georghie


FaCt: Over 4,500 clients accessed a DHI service during the year.

DHI’s Beehive Centre in Bath which

the charity moved into in 2011

DHI Annual Review 2010/11 76 DHI Annual Review 2010/11


Substance Misuse services Clients who need support to overcome drug or alcohol issues can use a range of services at DHI designed for every stage of their recovery.

W e run various groups where clients can meet to talk about their lives, get practical advice from others in a similar situation, explore the problems that led to their substance abuse and get

encouragement on their journey back to independence. For instance, DHI Bath runs a Positive Change group,

a programme of 12 weekly group meetings focusing on practical ways of reducing drug use and keeping up the motivation to reduce or quit drug use. We also run an Abstinence Group which gives similar help to people who have stopped using drugs and who need support to keep clean. DHI South Gloucestershire runs six types of groups for people at different stages of recovery, including one solely for women, and at Swindon we run a service offering information on how to reduce the physical and psychological harm caused by drug use and gain new skills for everyday living.

As well as groups DHI runs one-to-one counselling services for drug users to ensure they get a personalised service. DHI employs volunteers who have had training and experience in counselling for this, as well as staff members.


FaCt: 91% of South Gloucestershire drug clients were offered treatment within three weeks of their initial triage meeting.

pictured

Left: our kitchen at Swindon is a valuable resource. Below: A simple chat can help overcome social isolation

For Karen (not her real name) the Cannabis Group run at DHI Swindon has been

enormously important.

Karen had been a heavy cannabis user. ‘I would smoke two or three joints before taking my children to school, and then go back to my

bedroom and stay smoking until it was time to pick them up in the afternoon,‘she says. Her drug use never interfered with bringing up her children

successfully, but it did affect the rest of her life.

Karen, who was abused as a child, began using cannabis when she was 17 as a way of

overcoming her deep anxiety. She had worked for years as a carer helping elderly people but had to give it up after suffering a back injury

four years ago.

She began attending the weekly group at DHI and has benefited from the practical advice

given by other clients and by its co-ordinator on how to deal with feeling anxious and craving

cannabis. She also valued the emotional support that people with the same problems

could give her.

‘The people at the group are rooting for you,‘ said Carol. ‘I feel valid and positive and part of something good, I‘m more open to

people, more sociable, more motivated to do housework and gardening - I‘m nicer to be

around. I still need support and that‘s where DHI is great. If it wasn‘t for them I‘d still be in

my room, too scared to go out.

‘Trying to self-medicate for anxiety by taking drugs like cannabis doesn‘t work, or at least it didn‘t for me. And when I tried to come off cannabis I found it made me more anxious so I went on taking it. I‘d advise anyone trying to

come off cannabis to come to DHI and take part in the group instead.‘

She is now looking for work in the caring professions that she can do despite her back

injury. ‘I‘m really pleased with myself for cutting down on cannabis,‘ she says.

Focus on

KarenWe also run needle exchange services, so that drug

users do not use dirty or infected needles. We also provide a service in which synthetic opiates are given as replacement for heroin and other harmful street opiate drugs, as the first step to a drug-free life.

One example of our alcohol programmes is a five-week educational course run in South Gloucestershire. The first week examines the consequences and effects of drinking from the physical, psychological, social and legal points of view. Clients are then offered a four-week course, exploring strategies to reduce or stop alcohol use, including detoxification. Topics include identifying triggers to drinking, and modifying lifestyles. This programme is widely attended and the feedback is excellent, with reports of positive outcomes for many clients. It is a fully comprehensive approach which enables clients to understand and challenge their alcohol use.



Housing servicesA secure home is a vital part of living an independent and productive life, so DHI provides a variety of housing services for our clients, from giving them practical advice on finding and keeping accommodation to running our own supported houses.

D HI launched two major new services this year. One is our Reach Floating Support Service, which provides both practical and emotional support for people in B&NES to help them live independently

and develop useful life skills. DHI runs the service jointly with the housing providers Stonham and Shape. (‘Floating support’ refers to the help that staff give to people in their own homes.)

The Reach service staff offer advice on housing, benefits, and managing debts. They can help people to find suitable housing, understand their housing rights and responsibilities, deal with rent or mortgage arrears, budget effectively, and access employment, training and educational courses. For instance, staff can help clients to apply for grants to buy furniture, advise them on asking for repairs to their property and even appear in court to help them avoid eviction. The service is based at our centres in Monmouth Street, Bath, and the High Street, Midsomer Norton.

Another new service that DHI began this year helps families and teenage parents in Somerset from becoming homeless. The Somerset Family Floating Support Service offers help to those who may be struggling to pay the rent or are at risk of losing their homes. The service, run with Alabaré Christian Care & Support, is run across the county, supporting 200 families and teenage parents at any one time.

Clients can get advice on finances and housing rights and help with accessing services such as education and childcare, moving to a new home or resolving problems with neighbours. They are encouraged to develop skills for independent living and helped to improve their emotional and physical health.

During the year DHI continued to run four supported

Focus on

John


pictured

Left: John, cooking at home (see Focus On...)Right: One of our housesBelow: Staff members at The Hub, Midsomer Norton

FaCt: Around 600 people accessed a DHI housing service during the year.

John joined the army from school and trained as a medic. He was left mentally

scarred by the horrific injuries he saw while he was on tour in the Gulf War in 1990 and

left the army. He worked at restaurants around the country before making his way to London, where he worked in several hotels.

Although a skilled cook, his experience in the army left him prone to insecurity and in order to cope he started using heroin. The drugs took all his money and left him

in poor health and he started sleeping rough on the streets.

In 2005 he decided he needed to change his life, and went into detox and rehab before moving to one DHI’s dry houses in Bath.

Here, the residents receive dedicated support from DHI workers who help them back into the routine of independent life.

‘It’s tough coming out of rehab, where you had 24-hour support, into a dry house - it’s when your responsibility starts,’ John said.

’I had to fend for myself and sort things out and make sure bills got paid.

’When I don’t have things to do I can brood. DHI helped prevent that. I saw my keyworker every week and we had house meetings. She

told me that if you haven’t got anything to do it’s dangerous, so she helped me fill my time and pushed me in the right direction.’

John has also made full use of the social opportunities that DHI organises, meeting

fellow service users: ’I have taken part in the activities that DHI run, such as fishing, games

nights, movie nights, a golf group and the football team.’

John has moved into a flat and has started part-time work. ’If I had come

out of treatment and been on my own, I would have struggled – without DHI’s support I don’t know what I would have

done, I dread to think.’

houses, two in Bath for those who have stopped taking drugs and alcohol, and one in Frome and in Trowbridge. The Bath houses are run in partnership with Somer Community Housing Trust and Knightstone Housing, and the Trowbridge house is run as part of a consortium, Community4.

Residents have their own rooms with shared facilities, and a supported housing worker is on hand to offer advice. As part of the conditions of living in the dry houses in Bath, clients take part in DHI’s full programme of services. (See Focus On...)

DHI also continued to offer interest-free loans to clients in Bath and South Gloucestershire who need help to find rented accommodation in the private sector. This help takes the form either of a loan to pay a deposit or a payment of rent in advance. Our award-winning Mailcoach scheme provided a secure PO Box address for people who are homeless.



Employment & trainingHaving a job is a vital part of leading an independent and fulfilled life, so DHI places great importance on helping our clients to find employment and training.

O ne initiative in 2011 was the launch of our first social enterprise projects, where our clients work on commercial schemes whose profits are reinvested to secure further work

and training opportunities. The first scheme to launch was Ring the Changes.

Here our clients collect surplus mobile phones from shops, businesses and individuals in Bath and recycle them for money.

The scheme employs a succession of clients as it progresses, each working for a few hours a week to promote the project and secure donations of unwanted phones.

The second scheme was our Fresh Start stall at Green Park Station market in Bath, selling organic veg boxes and locally-grown herbs, salads and plants from two non-profit growers. It is open on Thursdays from noon to 7pm.

This year also saw the launch of our first apprenticeship scheme. Two former DHI clients were taken on as full-time paid apprentice drug workers for two years while working towards qualifications to advance their career (see the Focus On section).

During the year DHI continued to use the services of trained volunteers in positions such as counsellors. Some former clients run activities such as our fishing club.

DHI also organised work placements for clients. During 2010/11 these included five part-time positions at the Holburne Museum, where the clients worked in the gift shop and as stewards. Other placements included working at Bath City Farm on maintaining dry stone walls and taking care of the animals. Some clients also worked at Somer Radio in Midsomer Norton, making and presenting programmes.


pictured

Below: Our market stall Below right: Donna, Apprentice in Bath

FaCt: DHI’s own statistics show that clients in B&NES leaving us during the year had a 27% improvement in their employment situation (see performance stats, page 19)

The two drug workers on our new apprenticeship scheme have helped to promote

DHI’s drug and alcohol services by running stands and handing out leaflets at events such

as music festivals. They also shadow drug workers and help run DHI’s needle exchange.

One of the workers, Donna, overcame a drug problem a few years ago after going through

rehab and getting help from DHI.

She made good progress, and decided to give something back by volunteering with local charities. She was always drawn to working

with drug users, and soon after starting at DHI she saw the apprenticeship post advertised,

and was accepted.

’It happened at just the right time,’ she said. ’The apprenticeship is in the area that I want

to work in and it’s going to develop my skills and help me get a career

as a drugs worker, so it’s an important stepping stone.’

The two apprentices have attended training

courses in areas such as drug awareness, and Donna

is taking a computer course at a local college to develop

workplace skills.

Focus on

Donna organicveg boxes

from

Fresh, local produce from the

Chew Valley.Distributed by local charity

DHI



Peer support and activitiesDHI clients learn new skills and self-confidence through taking part in meaningful activities. Some clients then go on to lead these activities.

O ne example is our Gardening Club, which in 2011 won a Bath in Bloom Bronze Award for our allotment in the centre of the city.

The allotment was started in 2004 and many of DHI’s clients have worked there. The work is therapeutic and it provides an opportunity for them to build life skills and prepare for future employment.

The allotment has a wide variety of plants - herbs such as fennel, mint and sage, and vegetables including cauliflowers, cabbage, beetroot, beans, potatoes and courgettes. The allotment is not just good for producing food – the clients grow flowers such as lilies, daisies, camomile, iris, clematis and marigolds.

The allotment is run by Peter, a former client, who has found it is a vital part of his recovery. (see the Focus On panel). DHI also runs a similar allotment at Swindon.

Another activity is our magazine Off The Wall, which is written by our clients and includes book reviews, life stories, interviews and recipes. Our clients find the process of creating and producing the magazine rewarding and it encourages them to structure their time and boosts their self-esteem. It is a chance for them to speak up and share their experiences with others.

We also ran a website, Let Me Be Frank, which allows clients and their families and friends to exchange ideas and support each other as they try to put addiction behind them: www.letmebefrank.co.uk/

Our clients take part in other ways: several ran the Bath Half Marathon for us in 2011, helping to raise almost £3,000. Other peer-led activities include our fishing club, run by a DHI client.

DHI Bath’s allotment has been led by Peter (not his real name), who has overcome

years of drug addiction turn his life round. He began working on the allotment as a client and is now employed by DHI to

manage it part-time. He is also studying for a qualification in addiction counselling.

The garden is open officially from noon-3pm Wednesdays and 11am-2pm on Saturdays, but Peter works at other times too to make

sure the plants flourish.

Peter does not use chemicals such as insecticide, only organic fertiliser, and he has built a stone oven for drying vegetables and making bread. His most recent project was to start growing onions after he and other staff broke up an area of the allotment that had been a rubbish dump and turned it into

an onion bed from seed.

‘I weed, mulch and look after all these plants,‘ he said. ‘I love the fact that part of my diet is not from

supermarket chains and that I’m providing my own

food. I’m from a country area – I‘m not a townie – so I feel it‘s part of me. The

garden is also a good part of my social life.‘ He said

he was ‘really delighted and proud‘ that DHI had received the Bath in Bloom

award in 2011.

Focus on

Peter


pictured

Below: Working at the AllotmentRight: Andy with Natasha, his keyworker after running the Bath Half MarathonBelow right: Peter and the Bath in Bloom award

FaCt: Our clients and staff helped raise £3,000 for DHI by running the 13-mile Bath Half Marathon in 2011.



Criminal JusticeIt’s not just the health of users that is damaged by drink and drugs - it’s wider society too. Addiction lies at the root of some petty crime, as a minority of users turn to theft to fund their habit, or commit offences while under the influence.

t he legal system recognises that, as well being sentenced, offenders should be helped towards abstinence and independent living. This helps them to avoid crime and so is cost-effective for

society. It is, of course, good for the offenders’ health too.DHI in Bath has a Criminal Justice Team which works

with offenders in B&NES who are sentenced to receive treatment in the community as an alternative to prison.

They are often given six-month orders in which the offender has to come to DHI at least four times a week for various activities such as group meetings, one-to-one sessions with staff and testing to make sure they haven’t taken drugs (or alcohol, if this led to their offending). If they fail to attend or test positive they are usually returned to court and given a prison sentence; but for many our work is the first step on the road to recovery and a return to independent living.

FaCt: DHI Bath helped 199 criminal justice clients during the year.


pictured

Far left: Carol at work. Left: DHI’s Criminal Justice team

Focus on

CarolAfter being sentenced to a drug rehabilitation order when caught shoplifting six years ago, Carol has achieved a remarkable recovery,

from a client of DHI’s to working as one of our Health Trainer staff. This marks the culmination of a journey in which she has regained custody of her daughter, moved to better accommodation, and remained

abstinent for the last five years.

Carol, in her own words, was a ’right state’ when she first came to DHI. She had been

sentenced to an 18-month drug rehabilitation order for her offence, which was committed

to feed her heroin habit, and she was required to take part in group work, one-to-one

interventions and weekly drug testing. If she didn’t, she faced a custodial sentence.

Carol welcomed the opportunity to get clean: ’It was a second chance to sort my life out and that was really the motivation,’ she said. She feels that the compulsory nature

of the order was a help in ensuring that her enthusiasm didn’t wane: ’I wasn’t used to being told what to do but I needed to

be pushed in that direction. I’d never have done it otherwise.’

The DHI services helped her to work on building her self-esteem. It also helped her to develop friendships that are based on

more than just drug-taking: ’There’s lots of situations where you can engage in activities when you’re with other people who want to

change. You’re all in the same boat, you’re all talking about the same things, and it makes a

lot of difference.”

Carol says she feels a great sense of pride in her abstinence and has been able to use her own positive experience at DHI to spur her on in her current role: ’It was important for me to get this job, because it allows me to help others towards small

goals so that they can achieve the bigger goal at the end.’

DHI’s Criminal Justice team also works in partnership with the police on several schemes that offenders take part in voluntarily. This includes the Home Office Drug Interventions Programme (DIP) in which offenders are offered advice and support to help them stop relapsing. DHI staff maintain good links with the police and probation services. In 2011 DHI Swindon began running the Drug Interventions Programme for the town.

In 2011 DHI launched the Freedom Programme in which two DHI staff visit Eastwood Park women’s prison in Gloucestershire, where they offer a 12-week programme that helps the women there to deal with domestic abuse they might encounter after their release. This makes them more independent and so less likely to re-offend.

We also began a Health Trainers project, in which our staff work with offenders upon their release from Bristol or Eastwood Park prisons to help them access local health services. Health Trainers use motivational techniques to help people to achieve their goals. The service also helps offenders who have been living in the community for some time, and non-offenders. (See the Focus On panel.)



Family services The harm that drink and drugs can do to people who use them is well known. What is less obvious is the misery that addiction causes their family and friends.

D HI runs three groups set up specially to help the grandparents, parents, partners and friends of drug or alcohol users.

At the groups our clients get can information about drugs and alcohol, and support and understanding from people who are going through similar problems.

Our Families Also Matter service based in South Gloucestershire provides support groups, one-to-one sessions with staff, couples’ counselling, family meetings and seminars. The service runs in our centres in Warmley and Yate. In 2011 a Families Also Matter group also began meeting in Patchway. Over the year 73 people attended one-to-one sessions and 40 attended Families Also Matter group meetings.

In 2011 DHI also established a similar group for people living in B&NES called Healthy Families, which meets in Bath and Midsomer Norton. The group helps people find new ways of dealing with others’ drug and alcohol use and supports them in difficult circumstances. It has proved both popular and successful, with 34 people attending in the past few months. (See Focus On for one client’s story).

In July last year DHI started its Grandparents’ Group, in South Gloucestershire which meets monthly. Grandparents need particular support because if their adult son or daughter becomes addicted then their children can become the responsibility of the grandparents. Group members have attended a residential programme to help understand more about addiction and treatment, and a solicitor specialising in residence orders and special guardianship came to talk to the group to clarify the legal processes involved.

Focus on

RosOur family support groups are vital for giving

people who are close to those with drink or drug issues the chance to share their

experiences.

One woman who attends our Healthy Families Group in Bath is Ros, whose

daughter has had drug addiction problems for over 18 years, off and on.

’We attended our first group meeting in April in the new DHI premises and I

remember coming away afterwards thinking that this was exactly what I needed,’ said

Ros. ’It was a friendly, supportive and comfortable group which allowed us each a

chance to say how we were coping.

’The counsellor goes round the group and asks everyone to talk in turn about how they

are feeling that evening, though it is not essential to speak and it’s quite acceptable

to just listen.

’We all have different issues or problems with our addict – there is, however, a common thread running through the whole group

which binds us together. We can also offer practical advice to each other about how to

deal with our particular situation.

’We sometimes cry, hug each other and even laugh, which I personally find very therapeutic.

’I think it is an excellent group where we can all talk freely in a supportive, non-judgemental and safe atmosphere. Sharing our individual problems with those also coping with addicts

in their family really helps a lot.’

The group has a core of six to eight regulars plus a few others who come when they are

able to. Some occasionally meet up informally after the meeting for a chat.

Meetings are held every Thursday evening between 6 – 7 pm at DHI at the Beehive, off Walcot Street. For more information contact

Una on 01225 329411.

FaCt: 80 people attended DHI’s family groups, and over 70 attended our family counselling sessions.


pictured

Right: Una runs our B&NES groupBelow: Esther runs our South Gloucestershire groups

DHI also organised the annual Reach Out conference in Bristol, attended by around 200 family members and experts on tackling substance use. This year looked at ways of encouraging professionals working with families to see how they can improve the services available.

Another new service that DHI began this year helps prevent families and teenage parents in Somerset from becoming homeless. The Somerset Family Floating Support Service offers help to those who may be struggling to pay the rent or are at risk of losing their homes. See our Housing pages for more details.



Primary SubstanceProblem Substance of Clientsin Drug and Alcohol Services

l Alcohol 39%l Amphetamines 3%l Cannabis 8%l Cocaine 5%l Crack Cocaine 5%l Heroin 34%l Other 6%

Primary Support NeedClient’s Primary Support Need in all DHI services

l Dependent children 14%l Victim of domestic violence 6%l Learning difficulties 6%l Mental health 26%l Physical disability 9%l Substance abuse 33%l Other 6%

EthnicityEthnicity of Drug and

Alcohol Clients in DHI services

l Black 1%l Mixed Other 1%l Mixed White and Black,

or White and Asian 2%l Not stated / Other 3%l White British 90%l White Other 3%

age of clientsAge of Clients in Drug/

Alcohol Services

l 18-24 10%l 25-29 13%l 30-34 18%l 35-39 18%l 40-44 16%l 45-49 11%l 50+ 14%

Facts about our clients


THE RAW FIguRES FROM WHICH THESE PERCENTAgES ARE DERIVED ARE AS FOLLOWS

Start Score End ScoreSocial functioning 0.85 0.52General health 0.78 0.55Sexual / injecting risk behaviour 0.24 0.13Psychological 1.10 0.76Occupation 1.32 0.96Drug/alcohol use 1.29 0.89

l DHI keeps a record of all our clients with drug or alcohol issues. We give clients scores for various aspects of their lives, such as their psychological health and their substance use. The scores range from 0 to 2, where 2 indicates a severe problem, 1 a moderate problem and 0 no problem. The figures here show all our clients who exited our service during 2010/11, comparing their scores when they first came to us with their scores when they left us. By looking at the reduction in the score and calculating this as a percentage, we can see the rate of improvement for our clients on average from when they came to us to when they left us.*The statistics on this page relate to our clients in B&NES only

Ability to function socially

general health

Risky sexual or drug taking

activity

Psychological state

Occupations status (in work or

training, etc)

Drug/alcohol use

DHI performance ratings *

% improvement

40%

30%

20%

10%

40%

30%

20%

10%



How the money is spent

l Treatment Services 59%

l Housing Services 30%

l Information & Brokerage Services 7%

l governance 0.5%

l Capital Projects 3.5%

If you would like to review our fully audited accounts please contact us at [email protected]

Summary of financial activities For the year ended 31 March 2011

Where the money comes from

l Contracts & SLA’s 90.5%

l Supported Housing Rents 2.5%

l Fees & Charges 0.5%

l grants & Donations 6%

l Fundraising & Investements 0.5%


thanksDHI would like to acknowledge and thank everyone who has supported the organisation over the year...

Board of DirectorsMartin Sandbrook, Chair Ken Littlewood, Treasurer Will RoltDavid GilesPeter MilesAlex MacNeilIrene MacDonaldBrenda Moore

Company SecretaryDawn Saxon

StaffA special thanks to all staff and volunteers for their continued hard work and commitment to DHI

AuditorsBaker Tilly (formerly Robson Taylor)Charter House, The SquareLower Bristol Rd, Bath BA2 3BH

BankersUnity Trust Bank plcNine Brindley PlaceBirmingham B1 2HB

SolicitorsThring Townsend Lee & PembertonsMidland Bridge, Bath BA1 2HQ

Half Marathon RunnersA big thank you to everyone who took part in the BathHalf Marathon to raise funds for DHI.

Partners We would like to thank all of our partners who work with us, including members of the Community 4 Partnership: Alabaré Christian Care & Support, Westlea Housing Association and Splitz Support Servicesand also our Reach partners, Stonham and Shape.

StakeholdersAvon & Somerset ProbationBath & NE Somerset CouncilKnightstone Housing AssociationSomer Housing AssociationSomerset County Council (Mendip)South Gloucestershire CouncilSwindon Borough CouncilWiltshire County Council

BenefactorsBath AbbeyBath Municipal CharitiesBath YMCABristol Debt Advice CentreC VittalsCrisisDavid BoldDr Kingston FundEdith May Charitable TrustFamily ActionFrank Buttle TrustHousing The HomelessKuldeep SinghLiving Springs Church of BathMayor of Bath Change ProjectMedlock TrustMonmouth Street CharityOgilvie CharitiesP MilesQuartet FoundationR L GlasspoolRalph & Irma Sperring Charitable TrustSimply HealthSt John BaptistSt John’s HospitalSt Martin in the FieldSt Mary’s ChurchSt Monica’s TrustWaitrose


How you can help...DHI is an independent charity with limited funds.

Donations from the public, companies and charitable trusts enable DHI to continue with our innovative work, and provide services over and above those funded by statutory bodies.

This means we can tailor programmes to the individual client and offer them what they need to build a better future for themselves.

Donations are always welcome. You can now give a donation to DHI online through the Just Giving website, www.justgiving.com/dhi

Other ways to get involved...

Bath Half MarathonFancy a challenge? Each year a team made up of DHI staff and supporters participates in the Bath Half Marathon, raising much needed funds for a chosen project at DHI. We would welcome people taking one of our places and raising money through sponsorship. Telephone 07792 062 154 for more information.

VolunteeringThere are numerous volunteering opportunities across DHI. Please get in touch if you are interested in offering any of your time to help. Email us at [email protected] or telephone 07917 614 423 for more information. See also: www.dhi-online.org.uk/support/article/volunteering-at-dhi/

This report was written by DHI staff, with help from Jamie Simpson.Photography was by Mark Simmons: www.marksimmonsphotography.com and Jenny Hardy: www.jennyhardy.co.ukDesign was by The group of Seven: www.thegroupofseven.co.uk

Meeting the needs of the individual. Making a difference in the community.

www.dhi-online.org.uk

Company No: 3830311 Registered Charity No: 1078154

Head OfficeDeveloping Health and Independence15-16 Milsom StreetBath BA1 1DEtel 01225 478 730fax 01225 589 411email [email protected]

Pierrepo

nt St

Argyle St

George St

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StCharlotte St

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DHI South gloucestershireSouth Glos Drug & Alcohol Service 130 Tower Road North,Warmley BS30 8XN tel 01454 868 750fax 01454 868 755email [email protected]

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Brokerage & Information ServiceOffice 10, Kingswood FoundationBritannia Road, KingswoodBristol BS15 8DBtel 01179 675 254 fax 01179 608 901 email [email protected]

DHI SwindonThe Old School HouseMaxwell StSwindon SN1 5DRtel 01793 617 177fax 01793 486 591email [email protected]

Ferndale Rd

Great Western Way

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Twomile Hill Rd

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DHI Information Takeaway31 Monmouth StreetBath BA1 2ANtel 01225 334 185email [email protected]

Developing Health and IndependenceThe Beehive, Beehive YardWalcot Street, Bath BA1 5BDtel 01225 329 411fax 01225 334 734email [email protected]

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Monmouth St

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Bath Theatre Royal

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Documents

DHI Annual Review 2011